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Venue rating

4.6

27 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Bannatyne Spa Charlton House Hotel
Bannatyne Spa Charlton House Hotel
Charlton House Hotel,
Shepton Mallet, Glastonbury, Somerset, BA4 4PR,
United Kingdom

Hotel Spa

Bannatyne Spa Charlton House Hotel
Charlton House Hotel,
Shepton Mallet, Glastonbury, Somerset, BA4 4PR,
United Kingdom

Opening hours

Mon - Fri 8:00am - 9:00pm
Sat 8:00am - 8:00pm
Sun 8:00am - 6:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Venue type: Hotel Spa in Bath
Tagged as: Hotel Spa

Bannatyne Spa Charlton House Hotel part of Bannatyne Spa

The Spa at Charlton House is a unique and luxurious place to visit for those who wish to soothe the mind and soul, relax and recuperate and leave feeling rejuvenated. The Spa promises to be a decadent experience for a quiet contemplative visit, a get together with friends or a romantic getaway.

There are superb spa facilities at Spa that will re-invigorate you, clear your mind and put a spring back in your step. These are facilities that you'll find so beneficial without the need for a therapist.

A cutting-edge 'wet zone' treatment room enables you to experience the ultimate full body wet treatment experience, especially the therapeutic body wraps. There are three other, well appointed treatment rooms.

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Services

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Comments

Reviews are written by our customers after their visit.

4.6

Chain rating

Based on 27 reviews

5 stars 15
4 stars 11
3 stars 1
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Deep Tissue Massage (1)
  • Eyebrow and Eyelash Treatments (2)
  • Facials (10)
  • Swedish Massage (8)
  • Therapeutic Massage (1)
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Have you been here? Write a review
Visited April 2014
Posted 1 week ago
The staff were wonderful here. The room was gorgeous and the bathroom luxurious. The treatments were brilliant although I did get a little cold in the room during my massage. The pool and the hot tub were my favourite places, especially when preceded by the steam room and accompanied by a glass of champagne! Thank you for a great two days.

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Visited March 2014
Posted 2 weeks ago
What a fabulous hotel! Can't fault the service or rooms and the food was something really special. The spa whilst rather small was perfectly formed with everything that you would expect and the treatment totally hit the spot. Very enjoyable weekend had by the whole party, would definitely snap up another bargain deal.

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Visited March 2014
Posted 2 weeks ago
I went for a One Night Heavenly Bliss Spa Break - 2013 and have awarded it 5 stars.

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Visited March 2014
Posted 2 weeks ago
I went for a One Night Heavenly Bliss Spa Break - 2013 and have awarded it 4 stars.

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Visited March 2014
Posted 2 weeks ago
I went for a One Night Heavenly Bliss Spa Break - 2013 and have awarded it 4 stars.

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Visited March 2014
Posted 3 weeks ago
I went for a One Night Heavenly Bliss Spa Break - 2013 and have awarded it 5 stars.

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Visited March 2014
Posted 1 month ago
I went for a One Night Heavenly Bliss Spa Break - 2013 and have awarded it 5 stars.

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Visited March 2014
Posted 1 month ago
I went for a One Night Heavenly Bliss Spa Break - 2013 and have awarded it 5 stars.

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Visited February 2014
Posted 1 month ago
I went to the spa with three girlfriends to celebrate a birthday for a day spa break with tea in the hotel. We did have a lovely afternoon. The staff were very friendly and attentive. The main criticism was the changing room was so cramped and resembled a sports locker room in a school. The gowns were tatty and two had no belts. It is a pity there is not more space to sit out to relax between treatments or bathing. It is a very cramped spa and fine if there are no more than half a dozen clients. On a busy weekend it would not be much fun. Tea was fantastic and we were well looked after. We had a lovely time though and would go back but during the week when it might not be so busy. I have spent a weekend at the hotel and that was a different experience as we could go back to our room to relax.

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Visited March 2014
Posted 1 month ago
It was very relaxing experience, lovely hotel rooms and spa! The food included in the break was delicious but very small. The only thing I would say is it was extremely hot all the time in the spa but that probably can't be helped... Overall excellent.

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Visited February 2014
Posted 1 month ago
Lovely warm spa, small but not over crowded ,very relaxing facial and brilliant afternoon tea, staff very helpful, would highly recommend.

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Visited February 2014
Posted 2 months ago
The room itself and treatments were lovely. The only downside was that our room was not part of the main house, so we had to walk outside in our dressing gowns to get to the spa- which was pretty fresh at the start of February!

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Visited February 2014
Posted 2 months ago
Excellent experience. Just a couple of niggles. At dinner the waitress asked us if we would like water with our meal, we agreed, and she brought us a bottle of still water at an eye watering price of £4! Then later we saw her pour water from a jug at another table, we were not given the option which was annoying. The wine choice was good if you want red or white, if you want rose, there are 3 to choose from. With rose being so popular I was surprised at so little choice.

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Visited January 2014
Posted 2 months ago
I went for a One Night Heavenly Bliss Spa Break - 2013 and have awarded it 5 stars.

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Visited January 2014
Posted 2 months ago
I went for a One Night Heavenly Bliss Spa Break - 2013 and have awarded it 5 stars.

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Visited January 2014
Posted 2 months ago
I went for a Two Night Dream Spa Break - 2013 and have awarded it 4 stars.

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Visited January 2014
Posted 2 months ago
Fantastic place, great food and amazing spa wonderful location, staff attentive, would go again. The bed was a little soft

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Visited January 2014
Posted 3 months ago
Lovely little spa with welcoming staff and great facilities (pool, hot tub, 2saunas, steam roon and experience showers)
May feel quite packed if there was a big group in but wasn't too bad on a busy Saturday in jan!
Shame people leave their robes and towels on the big seats by the pool and not hang up though - seems unfair yo others using facilities as there are only 5or 6 big seats and had robes/towels on for duration we were there but no one ever sat down!

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Visited December 2013
Posted 4 months ago
I have done nothing but rave about this place to everyone. The atmosphere, food, room and staff were fantastic and made our special weekend away absolutely perfect. Thank you for the room upgrade we didnt even ask for, I can only say this added a massive impact on our stay and the room was fantastic with breathtaking views. The spa was very calming, clean and the treatments blissful. The food surpassed any expectation we had and the waiter staff were so attentive and always one step ahead. whilst remaining professional they still had a sense of humor and very grounded. the only disappointment I have is my package advised that during my facial I could choose between a hand or foot massage whilst the mask settles on my face. unfortunately both myself and husband were not given an option we were given a hand massage which whilst was truly lovely I was looking forward to a foot message as we are very busy people and on our feet all day. Apart from this we thoroughly enjoyed our stay and wish we had a longer time there than the one night and would definitely return with a blink of an eye and recommend to any of my friends and family. to conclude we came away feeling very relaxed and the skin after our facials are lovely. Thank you for a wonderful experience and making our special weekend away magical.

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Visited October 2013
Posted 5 months ago
I went for a One Night Heavenly Bliss Spa Break - 2013 and have awarded it 4 stars.

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