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Venue rating

4.4

176 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Bad Apple Hair Birmingham
Bad Apple Hair Birmingham
Burlington Arcade,
126 New Street, Birmingham, B2 4JQ
United Kingdom

Hair Salon

Bad Apple Hair Birmingham
Burlington Arcade,
126 New Street, Birmingham, B2 4JQ
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

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Comments

Reviews are written by customers after their visit.

4.4

Chain rating

Based on 176 reviews

5 stars 103
4 stars 48
3 stars 17
2 stars 4
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair
  • Blow Dry (72)
  • Hair Colouring and Highlights Treatments (54)
  • Hair Conditioning and Scalp Treatments (15)
  • Hair Consulting (2)
  • Haircuts and Hairdressing (112)
  • Straighteners (1)
  • Massage
  • Indian Head Massage (3)
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Verified review Visited September 2010
Posted 4 years ago
I booked to get my hair done through a Wahanda MobDeal which was really good value. I found the booking process to be quite easy.

When I contacted the salon, the staff were friendly and I had no problem booking an appointment. I also had no problem using the Wahanda voucher when I went in for my appointment. The actual haircut itself was as you would expect from a good salon. The salon had a modern feel to it and they also had a good drinks menu which was a nice touch.

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Verified review Visited September 2010
Posted 4 years ago
Very professional and relaxing ambience in Bad Apple haidresser.
Good to have an advice and chat before actually having the hair cut, it makes you appreciate their effort and interest.
Will go back!

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Verified review Visited August 2010
Posted 4 years ago
I would recommend this hairdressing salon, I had a nice expereince. Cup of tea whilst waiting plenty of magazines which is what you need when your hair is taking a while to colour. I have a full head of colour, and a treatment which left my hair in such great condition so different to when I walked in. It is not a cheap salon you get what you pay for. I will return.

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Verified review Visited August 2010
Posted 4 years ago
The staff members in Bad Apple were really nice, had a cheerful helpful. The atmoshphere was brilliant, music was modern recent and upto date!! the facilties were excellent I havnt been to any hairdressers like this one before!! THANKS GUYS

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Comments

4 years ago
Hi - Thank you for the appreciation of the music & atmosphere! We put a lot of effort into the ambience, music, temperature & magazines. It really is good to know it gets noticed ! Thank you again

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Verified review Visited August 2010
Posted 4 years ago
The overall experience was great. All staff were pleasant and helpful. Throughout the appointment I felt relaxed and at ease, I was never rushed. The salon has funky decor and using very good products.

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Posted 4 years ago
I ventured to Bad Apple Hair as I hadn't been entirely happy with how my hair was looking. I had an in depth consultation with Adam for colour and Michaela for my cut going through ideas and options for a bit of a change. The colour is the best it has ever been, and as well as the cut helping it look healthy and shiny again, Michaela provided all important hints and tips to help get it into great condition again and some styling tips too. I've had loads of compliments and have really noticed the difference in quality of the service and overall results. There's nothing bad about this apple and i'd highly recommend it to anyone.

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4 years ago
I Have been to Bad Apple a couple of times, Pippa cut my hair and I was very pleased with it, The staff are very friendly and the atmosphere is really nice. It has been 5 weeks since I had my hair cut short, it still has the style in it and falls int place even now. I will be booking my next appointment shortly and will continue to go there.

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4 years ago
Thanks for the appreciation & feedback ! Our staff love to read great comments & it really does help them to stay motivated & driven! knowing their efforts are appreciated !

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Posted 4 years ago
I've had my hair done by every 'we are the coolest/ best/ clued up' salon in Birmingham, however Bad Apple exceeds my expectations with each visit.

As soon as you step in to the salon you are welcomed with a very warm smile and made to feel comfortable and at home immediately.
I have had my hair cut by at least 4 different stylists there and have never ever been disappointed. Every single stylist there knows exactly what will suit your lifestyle personality and wouldnt give you the 'look of the season' just because they thought it was cool.
Pippa currently cuts my hair and she's brilliant. She's extremely good at what she does and you always feel so at ease with her.

Everyone always comments about my hair and I have referred work colleagues and friends to Bad Apple who are still going and still loving their hair and always have good things to say about their experience.

I wouldnt use any other salon, they are very very good at what they do and have completely grasped what you want from a hair salon and the service is second to none.. Well Done!!

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Posted 4 years ago
Very professional and friendly salon. I found the staff to be courteous and knowledgable!

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Posted 4 years ago
For years I was visiting the same salon and not happy with my hair, i tried bad apple 12 months ago and have never looked back since. Not only do i now LOVE my hair, but i really enjoy the experience i get when i visit the salon - the staff are so friendly. Quite often in city centre salons the atmosphere is not welcoming and very pretentious - this is not the case at bad apple!

This is by far the best salon in Birmingham and I have recommended it to all my friends and would do the same to anyone reading this review. You will not be dissapointed....ask for Aid...he's ace!! x

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Posted 4 years ago
When my regular hairdresser of ten years moved out of town I was recommended to get a consultation by Bad Apple - The team were very warm and welcoming and have looked after me ever since - I often change my style and look and I find the hairdressers at Bad Apple add to my ideas to create just the look I'm after - Keep up the good work !

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Posted 4 years ago
Bad Apple is a first class salon with a first class service and staff to suit. In the past I had always gone to conventional barbers for my hair cuts as I didn't see the point in spending more than a fiver getting my hair cut. Put it this way, I have never been back to a barber shop. If you have any interest in looking and more importantly feeling good, as, its safe to say, all females do and most of us men do as well;-), I would always recommend you see a professional such as one of those working at Bad Apple.

I can quite honestly say that my hair, which if you speak to any of my close friends will tell you was historically shocking, is now manageable and maintained in a style that suits me. I know what to use in it and I know how to style it. More importantly my friends don'l laugh at me and I do feel like my girlfriend loves me ever so slightly more.........................thanks Pippa!

All in all the salon is excellent, the staff are excellent, and despite the atmosphere being laid back, everyone remains 100% professional at all time. A great quality of service and highly recommended.

Thank you Bad Apple!

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Posted 3 months ago
Was so looking forward to appointment..a treat for my daughters 21st..was offered a coffee and my daughter was seen on time, no complaints there, after 40 minutes and 54 pounds lighter left the salon with my daughters hair looking (apart from washed) exactly the same as when she went in.will not recommend nor return.

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Posted 10 months ago
Fab experience at bad apple, hair looks amazing, staff were really friendly and attentive !! i will definitely return thanks so much

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Posted 1 year ago
I have to say I was very excited for my hair appointment as i'd just moved up to Birmingham and been looking for a new hair salon. Needless to say I have never been more disappointed with a salon. I went in to book my appointment and was quoted a price for my cut colour and highlights which i was very pleased with. When my appointment finally came around the "head stylist" (who was an additional price) had no idea what she was doing with me, and then decided the highlights wouldn't be possible with my hair type and she should cut a stand of my hair to come back another day to see how the colour turns out. Maybe something that should of been told to me when i first booked the appointment? Once i was passed around to several different members of the team to just have my roots coloured, the male stylist who cut my hair was very talented, new exactly what he was doing and very good with female hair. My hair has actually been in better condition since then so if you need a cut, book in with Adam I think his name was. As i went to pay for my finished hair which i wasn't over the moon about as i was expecting a full had of highlights, i was charged an extra £50 on top of my quoted price for less treatments!!! At that point I was so angry and done with the place, i'd judged it on its professional modern layout and what seemed like experienced staff but came out feeling like i'd been taken for a idiot.
I never write reviews but as I was on this site before my treatment to see the previous reviews I felt to share my experience. I have now found an amazing hair salon in Nottingham called h20 Salon its a train away but they offer so much and most importantly friendly customer service.
I don't mean to be negative but I would seriously consider before booking here especially as it charges so much for nothing special.

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Posted 1 year ago
Although I was called in the morning before my appointment to be told the stylist booked was not available, Bad Apple Hair were able to book me in later the same morning with a head stylist for no extra cost. I found the staff very knowledgeable about their products and the Head Stylist was very attentive and understood what I wanted to do with my hair. They didn't try to sell me other treatments and didn't mention the Indian Head Massage and other things they do. He helped me achieve what I wanted rather than tell me what I couldn't have which has been my experience at other salons.

I was advised to have the dry hair treatment L'Oreal Kerastase for an extra £10 which was actually quite good and something I have had before at other salons. The staff though accommodating weren't as friendly as other places I have been to and on this occasion my husband was with me, he was sat on a hard chair and forgotten, not offered drinks or magazine, in fact neither was I. It's probably the only time I have been to a hairdresser and not been offered a drink. I saw other clients being offered and given drinks, which made me feel worse even though I didn't want one. I'm not sure if hospitality was limited because I had booked through Wahanda or because my scheduled stylist was not there that day or if they expected us to pay for drinks which we gladly would have done as my husband likes his coffees. Luckily there are cafes nearby.

So the hairdressing itself was better than most places but I was stunned at the lack of hospitality I personally experienced

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Comments

1 year ago
Totally agree I felt like I was just another client with no attention paid to me.

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1 year ago
After reading about your experience edaj20, I'm definitely trying other places.

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Posted 1 year ago
Good place for Indian Head Massage. Nice Ambience, Cleanliness. Recommend. And thanks to wahanda for giving me the opportunity to visit Bad Apple.

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