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Venue rating

4.4

176 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Bad Apple Hair Birmingham
Bad Apple Hair Birmingham
Burlington Arcade,
126 New Street, Birmingham, B2 4JQ
United Kingdom

Hair Salon

Bad Apple Hair Birmingham
Burlington Arcade,
126 New Street, Birmingham, B2 4JQ
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

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Comments

Reviews are written by customers after their visit.

4.4

Chain rating

Based on 176 reviews

5 stars 103
4 stars 48
3 stars 17
2 stars 4
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair
  • Blow Dry (72)
  • Hair Colouring and Highlights Treatments (54)
  • Hair Conditioning and Scalp Treatments (15)
  • Hair Consulting (2)
  • Haircuts and Hairdressing (112)
  • Straighteners (1)
  • Massage
  • Indian Head Massage (3)
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Verified review Visited March 2013
Posted 2 years ago
Really great service, staff were firendly and great atmostphere. Great location and convinient opening hours. My wedding hair dresser cancelled so I have now booked Bad Apple for my wedding hair!

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Verified review Visited February 2013
Posted 1 year ago
In the moment I entered the salon, the receptionist greeted me nicely. I was offered refreshments and magazines all the time during the treatment. I purchased a voucher for half head higlights and was booked with technician Michelle. Her consultancy was outstanding, she really knew what she was doing, highlighted my hair and put a toner on my head. The end result was very satisfying. I have blonde hair and I cannot be satisfied that easy (especially if my hair turn out to be yellowish in the end). In the end they dried my hair and did not charge me extra for it (it was not a blow dry, but still worked out great for me). In my past experiences they left me with a weat head if I was not willing to pay extra 20 for the blow dry. I will definetelly go back again. I tried 4 salons in Birmingham and this is the only one worth to write a review on. And all the compliments to Michelle!!

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Verified review Visited February 2013
Posted 2 years ago
I went to get my hair cut and coloured and was pleased that the staff were actually helpful and knew what they were talking about! I had recently coloured by hair so the therapist Michelle explained why this could cause problems for colouring my hair and offered the best course of treatment and my hair looks great now! Professional, friendly and great value for money! I would definitely recommend.

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Verified review Visited February 2013
Posted 2 years ago
Great salon, with lovely staff. Nice relaxed atmosphere. I loved my blonde highlights as they got just the right tone & cut was great too. Will most certainly go back and would highly recommend!

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Verified review Visited February 2013
Posted 2 years ago
Usually I'm the kinda person who dreads getting my hair cut, but this was a pleasant surprise for me. I bought a voucher on Wahanda for a cut and blow dry. The staff were friendly, chatty and welcoming. I was offered a drink when I sat down. The stylist I had hasn't been working there long but was friendly and did a good job on the cut. She was a bit rough pulling out my hair to cut (compared to what I've experienced before - it was pretty ouchy) - but I guess its partly due to the fact I have long hair. The blowdry though was not as painful as ones I've had in other places. The stylist showed me how to use straighteners to wave my hair - I've asked other salons/stylists to show me a different finish on my hair before but never been happy (they normally just scrunch dry my already wavy hair). So I was happy with being shown something new!

I was so impressed with them I decided to trust them to ombre my long dark hair. Up till now I only colour my hair to cover roots - I've never tried to lighten it (at a salon or at home). I booked in for another appointment and was quoted a good price (competitive to other good salons in the area). Watching the colourist work on my hair (it took her an hour just to paint in the various colours!) was like watching an artist at work! My only tiny niggle is I had no idea what to expect the outcome would look like - I wish she'd been able to show me an approximate colour that my hair might come close to or in range of by the end of the treatment. However - I was really happy with the results - its subtle, expertly done, a beautifully blended ombre effect - and it was finished off with a blowdry and straighten from the same stylist I saw the first time I went.
Last thing - I was showed products they used but there was no pressure to buy. I really liked that.

Bottom line - I am really happy with the cut and colour I received here. Thank you!

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Verified review Visited February 2013
Posted 2 years ago
I was pleased to return back to BadApple. I discussed my haircut with my therapist and was shown some ideas and looks. Pleasant. I was also offered a drink and left smiling. Will certainly return very soon.

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Verified review Visited February 2013
Posted 2 years ago
great location
helpful and friendly staff
first time ive come out of a hairdressers and loved my hair
blow dry understood exactly what i wanted
highlights - never had them before by my technican got it spot on
will return :)

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Verified review Visited February 2013
Posted 2 years ago
Lovely salon in a city centre location, busy and welcoming atmosphere. The staff were very friendly, and I felt like a valued customer. The stylist who cut my hair was great - she consulted with me about what I wanted, explained what she was doing, asked me how I wanted it styled after the cut, and the outcome was exactly what I wanted. Highly recommended!

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Verified review Visited January 2013
Posted 2 years ago
I visited the salon in the last month. I enjoyed it overall, but it would have been excellent if there were suggestions from them. Other than that, the service was good.

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Verified review Visited January 2013
Posted 2 years ago
I'm really fussy about anything to do with my hair, but they got the colour absolutely perfect!! I was also given really professional and useful advice about maintaining colour and condition. I hadn't booked for a cut in advance and although the salon was fully booked, they managed to fit in a cut with one of the trainees who did a fabulous job. Really really impressed and I would recommend this salon to anybody!

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Posted 2 years ago
Having arrived I was booked in and shown to the sofa to wait.
The salon was very clean and well laid out and welcoming.
My stylist June looked at my hair before washing to determine what I wanted and I was then taken over to the shampoo area.
The chair was fantastic and because the leg part lifted up it took all the strain off my neck which was great.
The shampoo, however, really let the salon down.
The guy didn't rush it or anything but only seemed to wash the top and sides. It wasn't thorough at all.
I was then taken back to the stylists chair and offered a drink of which they had an excellent range of coffee's and cold drinks.
The cut and blow dry was very thorough and very well done and I left feeling wonderful!
If it hadn't been for the very poor shampoo it would have been 5 stars!
Would definitely recommend!

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Posted 2 years ago
Having not had my hair cut in almost a year (I have had so many bad experiences at the hairdressers!), I decided it was time for a trim and a change. I was planning a day trip to Birmingham so I made an appointment at Bad Apple, having been very impressed by their website and reviews. As soon as I got into the salon I felt at ease; the stylist, Pippa, was already waiting for me at front of house and gave me a very warm greeting when I arrived. I was with my boyfriend so they made sure he was seated comfortably and had a couple of mens magazines to ease his boredom! The salon was bright and very clean and trendy looking. I told Pippa what I wanted, a fringe and a trim at the bottom, and also warned about previous hair disasters where hairdressers could not deal with my very curly hair. She assured me that I was in good hands and I went to have my hair washed. I opted for the extra conditioning treatment which I can say was disappointing as it hasn't noticeably improved my hair condition. When it came to the cut, Pippa knew exactly what she was doing and seemed very interested in my conversation. The products she used whilst styling the hair felt very luxurious and were great at holding my style when I left the salon. The blow dry she gave was great, and she listened to my request (unlike other hairdressers) and gently tousled my hair with the straighteners. The end result was fantastic- exactly what I wanted and a million times better than I expected. I am thoroughly pleased with my cut and I left the salon feeling good for the first time ever. Can't recommend this place enough!

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2 years ago
That's great to hear & thank you for the kind feedback. We will certainly pass your comments on to Pippa & the team. The conditioning treatment does work on the inside so isn't always noticable on the 1st application. Itv will certainly strengthen your hair and over a period of time and use will add shine. They are a little like antibiotics so a course is always recommended. That said we can see it didn't cast a shadow over your visit and thank you once again for the kind words.

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Posted 2 years ago
i usually do get my hair cut by aid - but with work commitments and a wedding to attend to this weekend - i had to go for a trim - it had been a few months too long and my hair needed a trim. after all it was just to maintain my style and not a completely new style so how wrong could another stylist get it. usually by visits are spot on - but on this visit - i was informed the stylist was running late and he was running quite late which i understood since it does happen. Finally it was my time - Kevin (hairdresser) asked if i was maintaining or changing and several times i stressed i have been trying to grow my hair for a long time and would like just a trim. Trim being less than half an inch. Having removed my glasses i allowed for him to run wild for then for him to then finally present me with my length of hair being short - more than a trim - a very short side fringe which i cannot even place to the side because it is so short - and i asked for a super sleek straight finish and got semi - i also had a pre conditioning treatment which in all honesty was a waste of money because my hair feels more dry than when i shampoo and condition my hair at home. The whole experience was very rushed. and i ended up saying it was ok - to avoid going into a heated discussion of how it is all wrong - since the end conclusion i would just now need to allow my hair to grow back. Very disappointed and now just wish i did not go to another stylist.

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Posted 2 years ago
Never, ever have I been to the hairdressers and felt so fabulous about my hair! Gemma and Jason where bubbly and know exactly what they where doing, left the salon with straight glossy locks (very different from the dry, bleached highlighted curly mess I went in with). Was particularly impressed with Jason as being mixed race my hair is VERY VERY CURLY and he straightened so well yet with body and style. Definitely worth the higher costs, would put my hair in their hands any day :)

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Posted 3 years ago
Fantastic! Plucked up the courage to try another colour tech- and was definately worth the risk - Adam - brilliant, superb job ! My cut was by Aid - always delivers and ensures he follows your cut desire!

Definately both know their trades and would most highly recommend!

Thanks guys - no more trips to the Wirral!

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3 years ago
That's great to hear - Thank you for the kind words. We hope to see you again very soon for a top up

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Verified review Visited December 2011
Posted 3 years ago
I bought this hair colour and finish with a Wahanda voucher, so the price was good. The colourist Michelle did a good job on my greying hair and she was very pleasant.No complaints there.The blow dry finish was also good.

I was offered lots of complimentary drinks.

Didn't like the salon much,as it was too crowded.Load's on staff and customers all on top of one another.Very claustrophobic,no privacy for conversation.Shuffled around from place to place.

Not sure if I would book at full price,although there was some really good hair cuts etc going on around me.I felt really stressed and that's not what I want from a hairdresser's.Sorry.

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3 years ago
HI, Thank you for the constructive critisism - Due to being very busy & in demand we do find the salon extremely tight Wed-Sat. However, if you prefer a more relaxed atmosphere I can highly recommend Sun / Mon / Tue when half of the staff take their days off. There is plenty of space & we always play relaxing music those days.

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Posted 3 years ago
I currently live in London but whenever I head back home to Birmingham I book in for a cut at Bad Apple. Although there are plenty of good hair salons here in East London I find them all to be ether trendy, quirky local salons that seem unorganised, with hit and miss customer service or huge Toni and Guy type salons, slick and well oiled machines but lacking in the personal touch. I think Bad apple strikes the middle ground. A cool well thought out salon, friendly reception staff, lovely stylists who don't make you feel that you have to have the latest IT cut. And most importantly, I walk out feeling pampered with a great cut. Thanks guys!

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3 years ago
Thats really great to hear! Thanks

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Verified review Visited December 2011
Posted 3 years ago
My first impression was...nice, clean and busy salon.... i liked the look of the salon!! I was sat down and offered a drink I said yes, then the hairstylist came and was polite and asked me what I wanted, I was very open to suggestions but said I wanted to keep my length. He asked girl/women to wash my hair; she did not look happy and didn’t want to do it! she was I felt 'rude' Anyway the hairstylist was a nice guy made conversations but I kept thinking that’s a lot of hair on the floor??? Anyway when I left i still didn’t feel confident with my hair. The result was...I didn’t like my cut, he took too much of my length and I feel like I have lost 3/4 of my hair!

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3 years ago
HI Parveen. If you would like to discuss this further then please contact customer service@badapplehair.com - We can't put your hair back on but I'm sure we can resolve this issue for you & re install your confidence

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Posted 3 years ago
My daughter had her hair done here today. Have to say its absolutely fantastic and she is a very very happy young woman coming out of your shop today !! Definitely be returning here, staff made her feel very welcome and her hair is amazing thanks to Michelle. Top Salon, Top Stylists and Awesome experience for her.

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3 years ago
That's great to hear! Thank you for the kind words

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Posted 3 years ago
I love Bad Apple, definitely one of the best places I've ever been too and if I wasn't living in London and I'd still be going there. So open a salon in London please!

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3 years ago
Hi! Thanks for the great comments- we are planning London - currently looking at sites & costs !! Watch this space

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