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Venue rating

4.4

130 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Aurora Spa at Park Plaza County Hall London
Aurora Spa at Park Plaza County Hall London
1 Addington Street,
London, SE1 7RY
United Kingdom

Hotel Spa

Aurora Spa at Park Plaza County Hall London
1 Addington Street,
London, SE1 7RY
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat - Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Aurora Spa at Park Plaza County Hall London part of Aurora Wellbeing   Off-peak
This venue offers discounts on off-peak appointments.

The modern and stylish Health Club is located on the lower ground floor of the hotel and provides a perfect area to work-out or relax after a hard day's work, sightseeing or shopping.

Choose from an extensive range of Swedish massages and facials, muscle de-stresses and hot stone treatments.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 130 reviews

5 stars 57
4 stars 54
3 stars 15
2 stars 1
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Wraps (5)
  • Colonic Therapy (1)
  • Spray Tanning and Sunless Tanning (6)
  • Counselling & Holistic
  • Aromatherapy (10)
  • Face
  • Beauty Treatments (2)
  • Facials (30)
  • Hair removal
  • Brazilian Waxing (3)
  • Waxing (21)
  • Massage
  • Aromatherapy Massage (16)
  • Face Massage (2)
  • Lava Shells Massage (1)
  • Therapeutic Massage (23)
  • Nails
  • Callus Peel (1)
  • Manicure (6)
  • Pedicure (5)
  • Two Week Manicure (4)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 3 days ago
Very friendly staff and clean service! Was really happy with my manicure but I would really prefer if they had more colours to select for shellac manicure!

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Verified review Visited August 2015
Posted 6 days ago
Nicole did my underarm wax and was fantastic. I arrived very early on the off the chance that she may be able to squeeze me in before my actual appointment time and she did. Very accommodating and a very thorough job, thank you!

The only slight thing I would mention is that the low level lighting in the room makes it difficult to tell if all of the hairs are out so maybe a few lamps could help?

Thanks Nicole- I will definitely be back next month!

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Verified review Visited August 2015
Posted 1 week ago
Lovely beautician and a warm ambience. Location of hotel and lay-out are not perfect but the salon itself is great. Will definitely return.

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Verified review Visited August 2015
Posted 2 weeks ago
This time I went for arms waxing and it was great. Fast and painless - time just flew by. I would highly recommend this place and its treatments

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Verified review Visited August 2015
Posted 2 weeks ago
She was super lovely and really cared that my nails looked good at the end. Really professional and friendly will defo go again.

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Verified review Visited August 2015
Posted 3 weeks ago
Great experiemce, staff, music, everything was working together to make a waxing! pleasant. I didn't think it would be possible but I found the place!

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Verified review Visited August 2015
Posted 3 weeks ago
Very friendly staff and very good manicure technique. I would suggest though that they could have a few more shellac colour selections.

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Verified review Visited July 2015
Posted 3 weeks ago
I saw Alice who was so friendly and put me at ease straight away. She recognised me from a previous treatment that I had had there which I think always helps with the customer experience.

A fantastic thorough and professional job! I will continue to go back there- always a great service guaranteed. Thanks Alice!

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Verified review Visited August 2015
Posted 3 weeks ago
Fantastic experience. My first bikini wax but it was absolutely fine. Little pain - glorious result! I'd definitely recommend a visit to anyone!

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Verified review Visited July 2015
Posted 1 month ago
Great service, good products and lovely colors. Aurora Spa at Park Plaza is is simple perfect for a lunch time break!

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Verified review Visited July 2015
Posted 1 month ago
I had a Waxing Treatments and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
Friendly staff, warm and inviting rooms, great way to get rid of some stress! I would go back again :)

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Verified review Visited July 2015
Posted 1 month ago
Great service, good products and lovely colors. Aurora Spa at Park Plaza is is simple perfect for a lunch time break!

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Verified review Visited July 2015
Posted 1 month ago
I had a Relax De-Stress Revive Massage and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
My massage was amazing and I felt so relaxed I almost fell asleep! I will definitely go back and really recommend it.

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Verified review Visited July 2015
Posted 1 month ago
very convenient location and nice place. all round a very good experience with my brazillian waxing at the aurora spa. highly recommended.

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Verified review Visited July 2015
Posted 1 month ago
My masseuse was friendly and helpful. The Swedish massage was spot on I came out feeling relaxed and energised. I would go back again

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Verified review Visited June 2015
Posted 1 month ago
Lovely staff who were very attentive and I was very well looked after. The treatment took the appropriate time and she was helpful with any follow questions I have.

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Verified review Visited June 2015
Posted 2 months ago
Fantastic, as always! Very happy and will continue to use this spa. Always helpful and friendly staff.

I got the times wrong for my appointment and they were so helpful and accomodated me so that I could still have my appointment for when I had actually sopoosed to book! Brilliant service. Thanks!

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Verified review Visited May 2015
Posted 2 months ago
Ebony, the therapist, was really lovely. Although she'd never used hot wax on underarms before, she was very happy to try and did a great job of it.

The only thing that stopped me giving it 5 stars was the fact that I was kept waiting for about 20 minutes as they were under-staffed.

Definitely recommend it though and will go again.

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