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Venue rating

4.4

121 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Aurora Spa at Park Plaza County Hall London
Aurora Spa at Park Plaza County Hall London
1 Addington Street,
London, SE1 7RY
United Kingdom

Hotel Spa

Aurora Spa at Park Plaza County Hall London
1 Addington Street,
London, SE1 7RY
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat - Sun 10:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Hotel Spa in Waterloo
Tagged as: Hotel Spa

Aurora Spa at Park Plaza County Hall London part of Aurora Wellbeing   Off-peak
This venue offers discounts on off-peak appointments.

The modern and stylish Health Club is located on the lower ground floor of the hotel and provides a perfect area to work-out or relax after a hard day's work, sightseeing or shopping.

Choose from an extensive range of Swedish massages and facials, muscle de-stresses and hot stone treatments.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 121 reviews

5 stars 51
4 stars 51
3 stars 15
2 stars 1
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Wraps (5)
  • Colonic Therapy (1)
  • Spray Tanning and Sunless Tanning (6)
  • Counselling & Holistic
  • Aromatherapy (10)
  • Face
  • Beauty Treatments (2)
  • Facials (30)
  • Hair removal
  • Brazilian Waxing (1)
  • Waxing (18)
  • Massage
  • Aromatherapy Massage (16)
  • Face Massage (2)
  • Lava Shells Massage (1)
  • Therapeutic Massage (23)
  • Nails
  • Callus Peel (1)
  • Manicure (6)
  • Pedicure (5)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 8 hours ago
Great service, good products and lovely colors. Aurora Spa at Park Plaza is is simple perfect for a lunch time break!

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Verified review Visited July 2015
Posted 15 hours ago
I had a Waxing Treatments and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 5 days ago
Friendly staff, warm and inviting rooms, great way to get rid of some stress! I would go back again :)

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Verified review Visited July 2015
Posted 5 days ago
Great service, good products and lovely colors. Aurora Spa at Park Plaza is is simple perfect for a lunch time break!

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Verified review Visited July 2015
Posted 1 week ago
I had a Relax De-Stress Revive Massage and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 2 weeks ago
My massage was amazing and I felt so relaxed I almost fell asleep! I will definitely go back and really recommend it.

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Verified review Visited July 2015
Posted 2 weeks ago
very convenient location and nice place. all round a very good experience with my brazillian waxing at the aurora spa. highly recommended.

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Verified review Visited July 2015
Posted 3 weeks ago
My masseuse was friendly and helpful. The Swedish massage was spot on I came out feeling relaxed and energised. I would go back again

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Verified review Visited June 2015
Posted 4 weeks ago
Lovely staff who were very attentive and I was very well looked after. The treatment took the appropriate time and she was helpful with any follow questions I have.

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Verified review Visited June 2015
Posted 1 month ago
Fantastic, as always! Very happy and will continue to use this spa. Always helpful and friendly staff.

I got the times wrong for my appointment and they were so helpful and accomodated me so that I could still have my appointment for when I had actually sopoosed to book! Brilliant service. Thanks!

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Verified review Visited May 2015
Posted 1 month ago
Ebony, the therapist, was really lovely. Although she'd never used hot wax on underarms before, she was very happy to try and did a great job of it.

The only thing that stopped me giving it 5 stars was the fact that I was kept waiting for about 20 minutes as they were under-staffed.

Definitely recommend it though and will go again.

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Verified review Visited June 2015
Posted 1 month ago
I have had the same facial in other places and so knew what to expect. Unfortunately this did not meet my expectations. The rooms seemed clean however, as it is located next to the gym I could hear the loud music from the gym during my treatment which did not help with relaxation. The therapist kept the lights on for most of my treatment despite telling me it would only be for the first few minutes. My skin felt smooth after the treatment however, it did not feel cleansed. I offered to take my makeup off before as I had brought some cleanser with me but was told it would be removed during the facial. When I looked in the mirror afterwards my eye makeup was still on so it can't have been cleansed thoroughly. Overall, disappointed and glad I didn't spend full price.

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Verified review Visited June 2015
Posted 1 month ago
I liked the spa facilities, but not sure if I would recommend it for a pedicure. the staff was super nice. But I wasn't quite happy with the pedicure.

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Verified review Visited June 2015
Posted 1 month ago
everything was perfect and I've been treated very nicely! the service was good and the place amazing .
thank you very much

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Verified review Visited June 2015
Posted 1 month ago
I had a Spray Tanning and Sunless Tanning, Pinks Organic Manicure and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 month ago
I had a Waxing Treatments and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 month ago
A lovely full body massage, with aromatherapy, topped off with a sauna and steam. The steam room could have been a bit hotter, but it wasn't too busy which made it nice and peaceful. The shower was really lovely with Elemis products, but could have done with a better hairdryer.

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Verified review Visited May 2015
Posted 1 month ago
The spa is downstairs in the County Hall Hotel and what was lovely was being able to have a shower before the spray tan as it's quite easy to arrive too hot to an appointment if you have walked there.
The tan was great. Ebony did a great job, she selected a shade that would best suit my complexion and it looked very natural.

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Verified review Visited May 2015
Posted 2 months ago
Had a manicure. Excellent service, incredibly relaxing, nice staff, would definitely go back again for other treatments in the future

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Verified review Visited May 2015
Posted 2 months ago
Have done another mud wrap with the new therapist Nicole. Was a spot on as always.
Very friendly, paid attention to details and truly made me relax

Would be coming back again

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