The massage was bought for me by a friend and I throughly enjoyed my experience. The receptionist Dawn really went out of her way to accomodate me as I was only visiting the UK for a few days and needed to have the treatment at a very busy time (the Christmas period). The massage was amazing however, the music in the room was strange. This is my only complaint. The friend that bought this for me also has a voucher and I have told her how amazing the treatment is. Next time I'm in the UK I'll go back!