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Venue rating

4.3

102 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Atelier M London
Atelier M London
209 Lower Richmond Road,
London, SW15 1HJ
United Kingdom

Salon

Atelier M London
209 Lower Richmond Road,
London, SW15 1HJ
United Kingdom

Opening hours

Mon - Fri 9:30 am - 9:00 pm
Sat 9:30 am - 8:30 pm
Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Atelier M London   Off-peak
This venue offers discounts on off-peak appointments.

Our boutique salon situated on the lower richmond road offering beauty treatments and spa packages and hair design.

Friendly and quality service.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 102 reviews

5 stars 59
4 stars 28
3 stars 4
2 stars 3
1 star 8
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Billion Dollar Brows (2)
  • Eyebrow and Eyelash Treatments (1)
  • Eyelash Extensions (9)
  • Facials (13)
  • HD Brows (1)
  • Hair
  • Blow Dry (1)
  • Haircuts and Hairdressing (4)
  • Hair removal
  • Brazilian Waxing (4)
  • Hollywood Waxing (7)
  • Intense Pulsed Light Therapy (IPL) (2)
  • Laser Hair Removal (4)
  • Male Waxing (1)
  • Threading (5)
  • Waxing (9)
  • Massage
  • Aromatherapy Massage (2)
  • Balinese Massage (4)
  • Deep Tissue Massage (3)
  • Foot Massage (1)
  • Indian Head Massage (2)
  • Stone Massage Therapy (1)
  • Swedish Massage (5)
  • Therapeutic Massage (3)
  • Nails
  • Manicure (4)
  • Pedicure (4)
  • Two Week Manicure (12)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 1 day ago
I have never had my eyebrows threaded before after a friend told me it was more painful than getting a tattoo. The lady I saw was lovely an made me feel at ease. It wasn't painful at all and I really am a big wimp! They look great an im excited to show them off on my date this evening - thank you for a hassle free treatment also with such a late booking of me deciding on my train home to do it booked online an away I went - wonderful!

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Verified review Visited February 2015
Posted 5 days ago
Very friendly and pleasant envirement! Really enjoyed my hot stones massage. Maybe hot stone is not her expertise, but she gave me one of the best massage ever. I highly recommend this place and looking forward to go back to try Turkish massage or something similar!!!

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Verified review Visited February 2015
Posted 5 days ago
Very pleasant environment, I got a cap of delicious camomile on my way in. Clean rooms and toilette and very clean and perfumed sheets. Massage room was warm and welcoming and the massage overall was great! I recommend it

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Verified review Visited February 2015
Posted 1 week ago
I had a Dr Murad 'rosacea' Facial and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 1 week ago
Very relaxing and great value for money, my skin feels amazing. I will most definitely return again and try some of the other facials on offer.

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Verified review Visited February 2015
Posted 1 week ago
Had an amazing time at this saloon. I made the appointment about one hour before I arrived there. And I even arrived early and was able to be seen early. I had a wonderful 55 minute massage, and the deal was amazing online
The room was amazing, i felt like I was on holiday somewhere exotic and peaceful. The service was great, it was so warm and I almost fell asleep. I walked away feeling like a new women.

This was about three weeks ago now and I would love to go back soon, and pretty sure I will!
Thank you.

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Verified review Visited February 2015
Posted 1 week ago
So pleased to have found this gem of a place. Very warm welcome by owner Meeta. Salon spotlessly clean. Treatment very good, I also treated my self to a extremely good wash cut & blow dry by a very nice stylist called Mila who gives very good head massage with wash & cut & styled my hair exactly how I wanted it. The other bonus is you can park free after 10.0 & they take late appointments up to 7.30p.m. I also had a facial & massage last week on another voucher which was superb & very relaxing in a lovely candle lit room & completely zoned out. I can certainly recommend it & really enjoyed my treatments.

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Posted 1 week ago
Laser treatment was very good and clearly noticeable after 2nd treatment on bikini area. Had recently started waxing at the salon which was really well done but had heard from friends how effective laser can be. Finally took the plunge as the salon explained the process very well and definitely no regrets......laser is better than waxing :-)

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Verified review Visited February 2015
Posted 1 week ago
The lady is kind and very experienced. Massage is relaxing and music really helps you to release tension. Definitely re-book!!

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Verified review Visited February 2015
Posted 1 week ago
Meets was friendly, professional and very talented. My relaxation massage was top notch and she targeted all of the knots in my neck and back. I left feeling relaxed, happy and a bit taller from having all the kinks worked out. I will definitely be back for massages and have already booked a shellac mani-pedi.

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Verified review Visited February 2015
Posted 1 week ago
I had a Brazilian Waxing and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 2 weeks ago
Absolutely shocking customer service. Booked appointment for 9.30 am- all confirmed over the phone and no body showed up for 40mins.
Had to wait in cold and whole morning ruined.
Never again.

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1 week ago
sorry but you had booked for 10.30 am so please accept our apologies and i am sure that your whole morning cant be ruined over this,nothing to do with our customer service at all especially NOT shocking !!!!

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1 week ago
I have confirmation for 9.30. Via email and phone. Please do not lie.
It was valentines day and quite frankly waiting in the cold having driven to the salon especially did ruin my morning.
Wasting people's time , not contacting them and then lying about the booked time on here is terrible customer service..

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1 week ago
Clients that do not attend their appointments are a no show on wahanda and you did not show up at all but managed to blame us for this including the fact 'We ' ruined your valentines day becos you didnt get bikini waxed!!!and then blamed us for 'shocking' service which you never experienced ?.noticed your review has 'anonymous' which is obvious that this must be a habit of yours to complain about salons,without revealing your name hmmm.. strange ?

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1 week ago
My email chain , your text and full refund from Wahanda beg to differ.
The lack of professionalism in your replies only serves to emphasise my point.

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Verified review Visited February 2015
Posted 2 weeks ago
Had the most lovely facial after a long and stressful week at work. An hour of total bliss and relaxation, just gorgeous. Will definitely be back for another some time soon!

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Verified review Visited February 2015
Posted 2 weeks ago
Incredibly helpful and friendly. Head massage was thoroughly relaxing and even went beyond the agreed time limit! Pleasant and professional service, and every effort was made to ensure my experience was as good as it could be. Thank you!

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Posted 2 weeks ago
It was my first time to get a Hollywood Wax and the staff made me feel so comfortable. The pain was minimal, in fact I laughed the whole way through. I'd definitely recommend anyone here!

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Verified review Visited February 2015
Posted 3 weeks ago
I had a Brazilian Waxing and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 3 weeks ago
I tried a new shellac colour and its lovely. Great manicure - and attention to detail. I'll be back soon. Thanks Meeta

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Verified review Visited February 2015
Posted 3 weeks ago
I've been here twice and it's been fine, but this time there were workmen in the salon with me. The therapist was quite distracted, telling the workman what she wanted him to do, and he pushed past me twice to drill a hole in the wall! I felt the appointment was rushed and as if I was an inconvenience. Not what I expect at all. A shame, but it has put me off returning.

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3 weeks ago
hello sorry but it was one electrician and he was here to help with lights to improve salon for clients , i know you were here for eyebrow threading and you were very happy with your service with me as you said ,but he really was no way in your way .sorry but this is not an acceptable comment .

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3 weeks ago
come on ,thats really unkind of you as i have been doing threading for 20 years and your eyebrows take 10 min max !!!!,the electrician was sweet and didnt push by you ,this is so irrelevant and petty .We work long hard hours and our reviews mean that you give real comments on the service ,it only takes 10min for threading so why a rush ?i can thread eyebrows with my eyes close so dont worry there is not a handy man everytime we are all humans .Very petty review for a mum.

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Verified review Visited February 2015
Posted 3 weeks ago
Great price, could have done with a broader colour selection but you get what you pay for. Nice and friendly owner.

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3 weeks ago
thank u .... lots more colors in now even colour changing shellac

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Verified review Visited February 2015
Posted 3 weeks ago
I had a Swedish Massage and have awarded it 4 stars.

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