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Venue rating

4.9

80 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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At One Day Spa
At One Day Spa
10 Great Western Arcade,
Birmingham, B2 5HU
United Kingdom

Day Spa

At One Day Spa
10 Great Western Arcade,
Birmingham, B2 5HU
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat 9:00 am - 6:00 pm
Sun 11:00 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

At One Day Spa

At One Day Spa is a boutique independent day spa just a stone's throw from Colmore Business District in Birmingham city centre.

Our beautiful modern yet classical treatment rooms are set in the mezzanine level of the Victorian "Great Western Arcade", removing you from the noise and hustle of the city streets, to a peaceful haven.

Our team of highly trained and experienced therapists deliver expert treatments using only the best products.

We pride ourselves on our friendly welcome and fabulous quality of service, borne out by our client testimonials.

Whether you are looking for a dependable waxing practitioner close to your work, or seeking a few hours peaceful "me" time, we are here for you.

We look forward to welcoming you to Birmingham's Hidden Haven.

www.atonedayspa.co.uk

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Services

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Comments

Reviews (written by customers after their visit)

4.9

Chain rating

Based on 80 reviews

5 stars 59
4 stars 14
3 stars 7
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (15)
  • Body Exfoliation Treatments (3)
  • Body Treatments (2)
  • Cellulite Treatments (2)
  • Face
  • Eyebrow and Eyelash Treatments (2)
  • Facials (5)
  • Hair removal
  • Brazilian Waxing (3)
  • Hollywood Waxing (14)
  • Male Waxing (1)
  • Waxing (4)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (7)
  • Face Massage (1)
  • Pre and Post Natal Massage (2)
  • Reflexology (2)
  • Sports Massage (1)
  • Stone Massage Therapy (1)
  • Swedish Massage (7)
  • Therapeutic Massage (4)
  • Nails
  • Gel Nails (10)
  • Manicure (2)
  • Nail Extensions & Overlays (1)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 1 week ago
This is an awesome little spa retreat. It is very conveniently located in the heart of Birmingham town centre! I love coming here

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Comments

6 days ago
Hi there, Thank you for your lovely comments! We look forward to welcoming you back to the spa soon.

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Verified review Visited May 2015
Posted 1 month ago
Friendly staff, warm welcome, refreshments offered and lovely atmosphere and environment. Great treatment, can't comment on spa facilities really as only went for that treatment.

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1 month ago
Hi Bethan, Thank you for your lovely comment. We look forward to welcoming you back to the spa soon.

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Verified review Visited May 2015
Posted 2 months ago
Very friendly staff, was offered refreshments which made me feel at ease. The massage was very relaxing and Overall would definitely recommend.

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2 months ago
Thank you for your feedback. We are really pleased you enjoyed your massage and hope to see you again soon.

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Verified review Visited March 2015
Posted 3 months ago
This is the first time I had ever had a brow tint and the lady matched me perfectly! I will be going back. They really know what they're doing here and it is very clean

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Comments

3 months ago
Hi Lauren
Thanks for your lovely feedback - we're really pleased that you were happy with the treatment and look forward to seeing you again soon!

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Verified review Visited February 2015
Posted 3 months ago
I cannot recommend this place enough. The treatment rooms are really nice and cosy, which is great when you have next to nothing on!

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3 months ago
Hi there, Thank you very much for your comment. Since our refurbishment we have found the rooms to be extra snuggly and comfortable. We look forward to welcoming you to the spa again soon.

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Verified review Visited January 2015
Posted 4 months ago
great staff and spa. therapists all very good at what they do, especially the lovely Gill! Comes very highly recommended

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4 months ago
Thanks for your lovely review. We'll pass on your comments to Gill, she's a real star! Hope to see you again soon x

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Verified review Visited December 2014
Posted 5 months ago
Love this place, made to feel so relaxed while having a not so relaxing wax. Really cannot recommend it enough!

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5 months ago
Thanks Michelle. We are so glad you feel you can relax whilst having a wax with us :) See you again soon x

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Verified review Visited December 2014
Posted 5 months ago
I had a Deep Tissue Massage and have awarded it 5 stars.

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5 months ago
Hi Mizzwizard. Thanks for your vote of confidence. Deep tissue massage is so easy to get wrong, I'm so glad we are hitting the mark! See you soon. X

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Verified review Visited October 2014
Posted 7 months ago
I had another great waxing treatment. This place has become my go-to spa for essential treatments as well as pampering

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5 months ago
We have been a bit of a little-known commodity for the essentials thus far, but we are about to start a Savvy Beauty campaign to raise awareness. We're grateful for your feedback that we're you go-to place :) See you soon. x

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Verified review Visited October 2014
Posted 7 months ago
Was a lovely treatment, left feeling smooth and relaxed. Love the elemis products used and my therapist was very friendly! :)

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5 months ago
Hi Michelle
We aim for fab treatments and friendly therapists so it sounds like we hit the mark. It was great to have you visit us, and hope to see you again soon. x

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Verified review Visited November 2014
Posted 8 months ago
The staff and treatments at this spa are always lovely. Highly recommended and I look forward to coming back following the refurb.

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5 months ago
Thanks anon. We were grateful for anyone who had to bear with us during the refurb, but hopefully you'll think it was worth it! x

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Verified review Visited September 2014
Posted 8 months ago
Gill is a real pro when it comes to waxing :)
The spa is great, same great service upheld even while undergoing a big refurb!

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5 months ago
Gill is a bloomin' genius with all things beauty, isn't she! I'm really glad you felt that we upheld our standards during the refurb. It was a bit touch and go at times lol. x

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Verified review Visited July 2014
Posted 10 months ago
The spa facilities are excellent and the staff are very friendly. I felt very relaxed after my Swedish full body massage. I will definitely have more treatments at this venue.

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5 months ago
Thanks for your lovely comments. We look forward to welcoming you back :) x

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Verified review Visited August 2014
Posted 10 months ago
My first time with Gill and she was fantastic, cannot fault her or her waxing at all. Lovely experience as usual :)

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5 months ago
Thanks for your feedback which we will make Gill aware of. She's a bit of a genius from my point of view (I cannot wax or paint nails or do any of that intricate stuff). See you soon xx

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Verified review Visited June 2014
Posted 1 year ago
As expected after reading other reviews; Great salon, great staff, great wax :)
Would highly recommend to anyone. My therapist was lovely.

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10 months ago
Thanks for posting a lovely review. We hope to see you again soon. From the team at At One Day Spa

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Verified review Visited June 2014
Posted 1 year ago
I had a Male Waxing and have awarded it 5 stars.

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10 months ago
Thanks for your feedback, Richard22. Great to have good feedback on our male waxing :) Hope to see you again soon! From the team at At One Day Spa

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Verified review Visited May 2014
Posted 1 year ago
A great little spa with fantastic friendly staff!! HIGHLY RECOMMENDED but...
Just one little niggle, not left hair free after waxing. I saw a previous review about the same problem and the salon asked for the clients name. I don't know about the other reviewer but I don't want to cause a fuss as I really like coming here so don't want to upset anyone. It would be better if the salon could make sure all staff are fully trained and ensure the wax is as clean as possible rather than implicate the client which might cause some animosity.

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1 year ago
Hi there
Thanks for your feedback. We are delighted that you like us but we do want to deliver the best possible service to all our clients. I didn't hear back from the previous reviewer, so if you are able to email me at beth@atonedayspa.co.uk with your name, I can check who carried out your treatment. You won't upset anyone by doing so and it's not making a fuss, but all our staff are fully trained and this kind of thing shouldn't happen. It's really important to us that we can identify who it is that needs additional support so that we can provide it. We won't use the information to discipline or punish anyone, that's not the way we work, but it would be really helpful in ensuring that we can provide additional training and help where it is required. Many thanks for your help. Beth

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Verified review Visited April 2014
Posted 1 year ago
Always friendly & comfortable destination for waxing & beauty needs. Therapist did a very good job, would recommend to friends

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Verified review Visited May 2014
Posted 1 year ago
All tranquil and fresh environment with a professional team of well organised and friendly individuals - perfect place for the bikini wax

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Verified review Visited April 2014
Posted 1 year ago
Lovely salon in a really convenient city centre location. I had a Hollywood wax and Lynsey is great at making you feel relaxed and comfortable!

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