This lady is a very dangerous very greedy very tricky
I will tell all:
I decided not to do the procedure 10 hours before its start, made a call to cancel, I'm sure, even if it would be 12 hours before procedure she would 100% ask half an hour questions on the phone like : Why do you wanna cancel ? and so on.
So i sayd could You please cancel, and .....she was asking me questions and I had to give the answers why do i want to cancel, i know that as soon as she: (Velile Ndebele ) heard my plans with one hand she was holding the phone and with another hand, quickly running to her laptop- she took money from my account, as she had my bank details, because it's is necessary when you register for an appointment., so the call was finished, i did not know that she was that quick !!! to take my money off, so i transfered money to my other card and didnt realise that 95 pounds gone from my available balance, called the bank, saying lost my card to them, to be able to change my long card details, and they said that 11.17pm the money was taken by her, i compare the time and it was one minute after i made a call !!!!
So i thought ok, if the money is gone any way I better go to this procedure... I called back sayng i will came, first she said that there is already somebody else in my place, but than changed her mind and agreed, so i came
the procedure was painfull and in the end was cold water instead of warm,
so when i went out from the room she was sitting behind the big table, even if her own cabinet is in other room, awaiting for me, so i sit down she was asking me many times how it was, just to stretch the time, tryed to sell me probiotics for 40 pounds, when you can buy them 3 times cheaper at amazon, advised me to have 4 more treatments
i was listening.... in the end like just from nowhere she take the
little cash machine and said: so its 430 pounds for 4 procedures that she suggested for me, how she can decide that I have to pay for procedures i have never agreed for ? and ask me money for them ? I said i will not do them, then she pressed another summer of 95 pounds ? why she didn't pressed from the beginning 430+95 ? and decides that she will charge me 95 if i dont pay 430 ??
I said no i payd, she looks on her laptop screen... pretending that does not know anything about that she took money herself so quickly ... in the first minute of conversation on the phone, when i was trying to cancel my appoitment,
She was surprised when she looked at her miracle laptop and said me:
Yes i did, but come here and have a look ....You see on the screen?? I did cancel payment right now, can You read ?
Its shows on the screen: payment successfully canceled
( one second:.....i don't understand why she should cancel the payment if she already charged me for an appointment and have the money ???)
( why all the time she was pretending she didn't charged me if she did)
Do you see? she ask me, I said yes i see, so I paid second time with the card at her cabinet where she is so important sits at the table, she said:
You can see now the money is in your card
I came home.... open my online banking....what do i see? Money is not there!
I tryed 10 times to call aqualibria , nobody pick up, call my bank, spend time and money explaining the situation, they said i have to wait when transaction will be cleared and then call them back, next morning i call aqualibria again, and....
she obviously is always busy, and on my 10th call she picks up the phone : no trace of this good-natured, smiling, trying to steal money from you lady, now she is awful, says only two words on the phone: too busy with the client, dont have time to speak with me!!!
I called my bank few more times, thanks to god i have money back for this extra transaction. After all this and after this procedure i got sick! nose is blocked, swollen glands,sore throat, feel weak, maybe because with water they take good bacteria too? and because it was cold water?
Or maybe because it's too much nervous, and a lot of disrespect from this woman side.
So that's is the story ... Keep your money in Your pocket and do not fall on the same bait
If you eat vegetables with fiber you can clean your body in 3 days, or atliest use another service...- here is suggestion from me...
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