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Venue rating

4.1

38 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Apsara Hair & Beauty
Apsara Hair & Beauty
1414 London Road,
Norbury, London, SW16 4BZ
United Kingdom

Salon

Apsara Hair & Beauty
1414 London Road,
Norbury, London, SW16 4BZ
United Kingdom

Opening hours

Mon - Sat 10:00 am - 6:00 pm
Sun 11:00 am - 5:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Norbury
Tagged as: Salon

Apsara Hair & Beauty

Apsara Hair & Beauty is a Beauty Salon in London which offers a complete range of hair and beauty services.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Norbury?
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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 38 reviews

5 stars 23
4 stars 5
3 stars 5
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Eyelash Extensions (1)
  • Hair
  • Haircuts and Hairdressing (1)
  • Hair removal
  • Brazilian Waxing (4)
  • Hollywood Waxing (13)
  • Threading (1)
  • Waxing (16)
  • Nails
  • Manicure (1)
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited December 2014
Posted 5 months ago
Good services at a fantastic price. Had eyebrow threading and Hollywood wax. They were carried out quickly and efficiently and staff were friendly

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Verified review Visited November 2014
Posted 7 months ago
Iv used this salon a good few times and not had any issues with them the staff is nice and friendly

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Verified review Visited November 2014
Posted 7 months ago
Iv used this salon a good few times and not had any issues with them the staff is nice and friendly

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Verified review Visited November 2014
Posted 7 months ago
Been coming to Apsara for a long time now I always get a warm welcome the staff alway engage in conversation.

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Verified review Visited September 2014
Posted 8 months ago
Iv used this salon a few time never had issues I'm always a last minuite book person and never been dispointed with the service

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Verified review Visited September 2014
Posted 8 months ago
Iv used this salon a few time never had issues I'm always a last minuite book person and never been dispointed with the service

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Verified review Visited September 2014
Posted 8 months ago
Iv used this salon a few time never had issues I'm always a last minuite book person and never been dispointed with the service

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Verified review Visited September 2014
Posted 8 months ago
The lady was really friendly and due to something which came up I had to change my date last minute but the staff did not complain and agreed to the change instantly. Waxing was done easily and quickly, with not much pain.
Thank you

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Verified review Visited September 2014
Posted 8 months ago
Staff was really friendly and did a great painless job. The place was clean and all used items disposed in front of you.

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Verified review Visited September 2014
Posted 9 months ago
I would absolutely recommend this place. Always get great service when I come here. The staff are very friendly and attentive.

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Verified review Visited September 2014
Posted 9 months ago
Lovely welcome this is my local and always find time dor me whether I have appointment or not would recommend

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Verified review Visited September 2014
Posted 9 months ago
This review is for the threading. It was my first time havig my eyebrows threaded, I love them. For those people who normally wax it's worth a try as you are far less red by the end of the treatment!

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Verified review Visited September 2014
Posted 9 months ago
I booked a Hollywood wax but changed last minute to a full arm wax. The staff were fine with this last minute change. I also cheekily wanted to add a short treatment with my full arm wax and they were happy to offer this without havig to rebook.

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Posted 10 months ago
I had a shellac manicure and a pedicure.

Manicure - I told the beautician that my nails were different lengths and they said that it would be okay and that the polish would disguise it (surely that's their job to make them all one length?) 10 mins in to shellac and I had several different beauticians JUST for my manicure. No explanation given. Also whilst having my shellac done they caught my skin and made it bleed and didn't say anything.

Pedicure - I was only given one coat of colour, despite quoting on a second. Only filed one foot and was left with a wonky toenail.

Also found it quite unwelcoming and impolite having staff have a conversation in an unknown language the whole time I was having my treatments.

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Verified review Visited August 2014
Posted 10 months ago
I had a Brazilian Waxing and have awarded it 3 stars.

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Verified review Visited July 2014
Posted 10 months ago
Fast and cheap waxing. Staff were friendly. Some people may be used to treatments with music or soft lighting. But this place is just as effective without.

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Verified review Visited June 2014
Posted 11 months ago
This is my second time here and this experience was much better. The therapist was excellent which made all the difference , this time around.

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Verified review Visited July 2014
Posted 11 months ago
TThe place was ok, not overly excited about it but for the price of the waxing, it is pretty decent

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Verified review Visited July 2014
Posted 11 months ago
I had a Hollywood Waxing and have awarded it 3 stars.

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Verified review
Posted 11 months ago
If I could give 0 I would. During the treatment, the beauticians operated with extreme unprofessionalism. At the beginning of the treatment, the wax and spatula used had been used before (which is called double dipping and is enough grounds to strip the salon of their license anyway).When the first ‘beautician’ started the waxing, I bent my leg and stretched skin (like how I am used to doing in professional salons) and was told to straighten my legs and not stretch skin. This made the process much more painful and to make things worse, the woman was applying the strip on the same area 4-5 times very harshly and pulling in all different directions without rubbing the strip onto the skin. She would apply the wax and put the strip on and wouldn’t even pat down the strip to the wax before she pulled it off harshly MULTIPLE times on the same area. This must have caused skin to rip off as I was bleeding very much, and still am. After a few minutes I could not bear the pain and when I looked down, I was literally covered in blood as I was bleeding in multiple areas. I was outraged when I saw this and demanded for another beautician to carry on the treatment. This woman called a co-worker to take over and before she started I asked her explicitly if she is professionally trained to wax, IN England, and she said she was. Again, she told me to not touch my skin and stretch and told me to lie with my legs straight – which is clearly against any training. I was then told by her that the bleeding is normal and that it happens to everyone. I explained to her that I have been waxing for years and this has never happened to me and I would not be putting up such a fuss if it was normal. The first woman who had left kept on coming past the curtain whilst I was midway my treatment, invading any sort of privacy or the inch of professionalism that was left. At one time, she even came in to tell the woman who was working on me that she had a phonecall. I was absolutely bewildered to see that she took the call while she was still working on me and she spoke and waxed for a good few minutes. She then asked me to check if I was happy with the result, and despite many bleeding spots and scars I pointed out that she had left many hairs and she tweezed some but I was so outraged with the service I did not want to spend any longer in the ‘salon’ so I asked her to stop and left. Before leaving, I expressed my frustration in the service I received and told her I will be leaving her a bad review and she smirked cheekily and told me to do it. After the treatment on the way home I was in dire pain in that area and upon reaching home I checked the bleeding and saw it was still bleeding everywhere and the area had swell up and was red due to the harshness and amount of the stripping off. I called the salon again and explained I was in such pain and still bleeding and how I had swell up and demanded a refund. I was told I was not bleeding that heavily for a refund, and that if I wanted a refund I would have to travel all the way back to the salon to get it. I refused to be inconvenienced any further and said I would like an online transfer, to which I got the response that I should send her a picture to prove the blood. I explained that she and her colleague had already seen the result and how I researched online and found that I am able to sue them for this incident, to which she shouted “Go on then, sue me”. I did not want to continue the conversation with her so I asked to speak to the owner (as she was the manager). The owner called me back after a while and he told me he is willing to refund me the cost of the treatment but not compensate me because “everyone experiences pain during waxing” and that I did not have enough grounds as to which they should compensate me. I explained to him that it wasn’t pain that I was complaining about but I was actually bleeding and he refused to listen to me. His workers had told him that I had complained due to ‘pain’ rather than telling him what actually happened.

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Comments

9 months ago
Oh my goodness, i thought my experience was bad, i really hope you healed ok. That is definately grounds to sue. I was shouted at over the phone also by the 'owner/manager' they really are so unprofessional and don't deserve to be open, to get the chance to inflict this on the public.

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9 months ago
you can sue them with out ground just send your picture to special treatment license team her name is Wendy shaperd give name of the girls full address of salon then consult your solicitor .I am sure thes peoples are not qualified and trained up to standards

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9 months ago
you can sue them with out ground just send your picture to special treatment license team her name is Wendy shaperd give name of the girls full address of salon then consult your solicitor .I am sure thes peoples are not qualified and trained up to standards

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