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Venue rating

2.1

13 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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United Kingdom

Nail Salon

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United Kingdom

Opening hours

Mon - Fri 10:00 am - 6:30 pm
Sat - Sun 10:00 am - 7:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Come into Annabel Nails Boutiques, and relax as we take care of your nails and leave you feeling beautiful.

From manicures to nail extensions, all our beauty treatments are completed by fully trained beauty technicians.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Knightsbridge?
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Comments

Reviews (written by customers after their visit)

2.1

Chain rating

Based on 13 reviews

5 stars 0
4 stars 1
3 stars 5
2 stars 0
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Gel Nails (5)
  • Manicure (6)
  • Two Week Manicure (3)
  • Waxing (1)
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Posted 1 year ago
PEOPLE PLEASE DO NOT BOOK THIS - IT IS FAKE - I PAID £24 TO THE WEBSITE FOR A GEL MANICURE AND THEN HAD TO PAY AGAIN £30 TO THE SALON. THEY HAVE CHANGED OWNER AND ARE NOT AWARE OF THIS OFFER AND THE WEBSITE - I BOOKED ON 8 AUG AND VISITED ON 9 AUG. THE BOOKING WITH NAME AND PHONE NUMBER DID GO THROUGH TO THE SALON THROUGH WAHANDA AND I RECEIVED AN EMAIL CONFIRMATION FROM WAHANDA, THUS IT IS UNCLEAR HOW I MANAGED TO BOOK AND PAY FOR AN OFFER IN A SALON THAT DIDN'T EXIST. NOT SURE WHO IS AT FAULT HERE - SALON/WAHANDA/PREVIOUS OWNER, BUT £54 FOR AN OK MANICURE IS NOT A DEAL I WOULD RECOMMEND.

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Verified review Visited July 2013
Posted 1 year ago
The decoraction was really on fashoin but after 2 weeks of my visit I have called for shellac manicure again and I have been informed that they are closed 2 weeks for decoration. And the staff on the phone
admitted that they urgently needed updated proper decoration because of that even just not right season but they are closed and they will lokk forward to see me and all the customer in the re opening and they will give better service with new better facilities. Staff are vietnamise, they only talk their language but
I don't mind.That is normal for me. But the youbg girl serving to me, she was good enough for rme
to chat and to understand me what I like and whet I want.

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Verified review Visited April 2013
Posted 1 year ago
They revamped the salon and i must say it looks nicer now.
I just asked them to apply colour on my nails (without touching them)..so i can't say anything about a proper manicure.
The colour was applied ok, nothing amazing..
I would recommend only if you're going with a deal so you will not be disappoimnted by paying a high price for a just ok service

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Posted 1 year ago
Worst manicure I have ever had. When I go to my usual salon, their bog-standard manicure usually lasts a whole week. This manicure was starting to peel almost as soon as it was dry. I gave up altogether on day 2 and took the lot off. I think the manicurist put too much bottom coat on - it was all pooled around my cuticles - and the polish itself must have been old (she added remover to make it liquid enough to use). Add to that a general ambiance of cheapness, with waxes being done behind a curtain in the main room rather than in a separate cubicle. Nasty, tacky place turning out nasty, tacky results.

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Posted 1 year ago
What can I say . never ever ever going back there again and would not recommend it to anyone! So disappointed and discussed that don't even know how to put it all in here.i have bought a waxing package voucher online , as I looked where it was located didnt think anything bad for it.as it happens I was very wrong! went there today and I thought I was in waxing hell.a lady took me to the back of the salon I expected to find a room there was a corner full of rubbish coats and other stuff! She pointed me to the bed and left, minutes later she came back and draw the curtain around the bed so as you probably guessed there was no room! And not bad enough the curtain didn't even go all the way around. She wormed the wax in the microwave. And got to the job.it was the most painful waxing I everr had! She got wax all over her gloves and it started sticking to my skin and all she done just kept puling it.so im guessing I got waxed bit that didnt need it.she didnt know what brazilian meens.so she done it how she felt it was ok.which ment she hardly waxed anything feom down there. Also as it was only curtain separating me from the salon, fwlt completely exposed. Everyone just kept walking past to the sink wich was in the corner where the curtain didnt even comer me! There was a guy at one point standing on other side of curtain talking to the lady who was waxing me in vietnnamies. Again at that point just felt like getting up and running out crying! When finally she did finish unfinished job.she just got up and left.so I got dressed and left, received no goodbye or anything. HORRIFIC Expirience!!!!

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Verified review Visited February 2013
Posted 1 year ago
shellac manicure was just OK. i only asked them to apply the colour though as i didn't like how they shape the nails. they shape nails differently ..some rounded..some squared..other longer than others..
i will go back with a deal offer..but again..just asking them to apply the shellac polish..i would not recommend a proper manicure

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Posted 2 years ago
I really should have read the reviews before getting a manicure at Annabel's. I'm a local and have been meaning to check this place out for months; it looks lovely from the outside and Beauchamp Place is a fantastic street with lots of interesting places to eat and shop. However, this salon let me down in so many ways that I will outline them via a numbered list:

1. I paid for a luxury manicure but it lacked even the most basic luxury elements. My hands were not moisturised, the underside of my nails were not cleaned and my nails were not even filed in a straight line. I have naturally long, strong nails to start with, so it quite hard to get my manicure wrong. The nails on one hand were filed a completely different shape to the nails on the other hand, and some were filed very short while others were left long. The edges were left sharp, so I had to file them smooth at home.
2. The manicurist (if I can even call him that) used a very very thick layer of polish, so the overall effect was gloopy and uneven. I eventually had to show him how much polish to use, because he could not understand when I tried to explain to him.
3. The manicurist did not speak a word of English and was rude bordering on aggressive. I don't mind if my manicurist speaks limited English but it was impossible to communicate with him, because he literally did not speak a single word of English. He was very surly and kept yanking my hands.
4. When painting my nails, he left a large gap around the nail bed on some of my nails, but not others. The overall effect was uneven.
5. When my nails dried under the drying machine, the gloss crinkled because it was so old and gloopy. It took a long time to dry because the layer was far too thick. I've noticed that new nail salons in Kensington & Chelsea use UV light bars, so I think Annabel's has missed a trick by installing the old-fashioned heat drying machines.

I will stick to my regular salon, which understands customer service and how to do a manicure. As a Kensington & Chelsea resident, I find it laughable that the owner of Annabel's thought they could set up a new salon with such poor service and make a success of it. I give this place 12 months max, before it either shuts down or new management takes over. The prices are obscene, twice as much as my regular haunt, but in return for what? Some people should really think twice before going into business, especially in this area where residents expect nothing short of the best. I have had better manicures in Peckham.

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Posted 2 years ago
The Wahanda shellac deal is not for CND shellac. It is for "Daisy" shellac (a cheap alternative). To get CND shellac I had to pay £5 extra (cash only) on top of the £20 shellac manicure I had booked. Overall the manicure was good, good cuticle work and nice nails but the atmosphere was dead and the selection of real CND shellac colours (which I had to specifically ask for) was limited. Probably wouldn't go again. Overall (price, quality, atmosphere, choice), I have definitely had better elsewhere.

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Verified review Visited January 2013
Posted 2 years ago
Staff were very rude and ignored me and spoke to each other in Vietnamese the whole time. The guy doing my nails was playing games on his phone while my nails were being soaked. The manicure was absolutely terrible and I wanted to cry afterwards.

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Posted 2 years ago
It's a shame I have to give this one star as this place was so terrible it deserves no stars.

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Posted 2 years ago
I have just had such a bad experience at this salon I feel like I want to cry. I bought a voucher for gel nails. When I arrived they just looked me up and down without smiling and said "voucher?". They spoke to each other in Vietnamese the whole time. The gel nail manicure was terrible, they used a cheap brand called Daisy which was thick and horrible. When I said I didn't like it they refused to do anything but I pleaded with them to take it off, if it was normal nail polish I could have taken it off with nail varnish remover but as it was gel nails I could not take it off myself. They gave me a bowl of acetone to soak it off and I was just left with rough, dry nails. I asked them if they would do anything for me and they just looked at me and said no so I left and went to my local nail salon for gel nails so I ended up paying twice. Please avoid this salon.

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Verified review Visited December 2012
Posted 2 years ago
there was not a proper manicure as you might expect. just filing and shellac polish (which i actually wanted, but for people wanting a proper manicure i would not recommend).
All together was a great deal as was very cheap so i will go back for the same price.

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Posted 2 years ago
Lovely little salon tucked away behind Harrods.

My gel manicure was done very quickly (only 20 minutes), but amazing results.

Would recommend.

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