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Venue rating

4.9

125 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Anesis Salon, Spa & Clinic
Anesis Salon, Spa & Clinic
14 The Pavement,
Clapham, London, SW4 0HY,
United Kingdom

Salon

Anesis Salon, Spa & Clinic
14 The Pavement,
Clapham, London, SW4 0HY,
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

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Comments

Reviews are written by our customers after their visit.

4.9

Chain rating

Based on 125 reviews

5 stars 70
4 stars 35
3 stars 13
2 stars 5
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (9)
  • Face
  • Eyebrow and Eyelash Treatments (27)
  • Facials (3)
  • HD Brows (7)
  • Makeup Treatments (1)
  • Microdermabrasion (5)
  • Oxygen Facial (5)
  • Hair
  • Hair Colouring and Highlights Treatments (3)
  • Haircuts and Hairdressing (14)
  • Hair removal
  • Waxing (2)
  • Massage
  • Deep Tissue Massage (1)
  • Hand Massage (1)
  • Swedish Massage (12)
  • Therapeutic Massage (1)
  • Nails
  • Fish Pedicure (24)
  • Gel Nails (3)
  • Manicure (8)
  • Pedicure (13)
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Have you been here? Write a review
Visited February 2013
Posted 1 year ago
This is a good location and easy to get to. The Haircut option had just started in this established spa and this was a special offer. I got a good haircut. at very reasonable price The stylist asked what I would want and provided suggestions. The blow dry effect was good as well. Will go back

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Visited February 2013
Posted 1 year ago
Nice salon with friendly staff. Liked the big chair you could lay down on when having your hair washed. Hair cut was quite nice...and great value. Would recommend the offer!

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Visited February 2013
Posted 1 year ago
I'm always dubious when trying new hair salons, but I had no reason to worry when going to Anesis for the first time. The staff were friendly and gave their professional point of view/advice when styling my hair. And when I left I loved my new cut. As Anesis is a spa as well as a hair salon, the atmosphere was very peaceful and relaxing. Plus I got a lovely head massage when having my hair washed, which was a big bonus!

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Visited February 2013
Posted 1 year ago
Was totally shocked at how rude the hair dresser was. Cannot say that I enjoyed this experience in any way, could not wait to get out of there. This was compounded by a botched hair cut - he hacked at the front of my hair leaving some bits further back, shorter than that right at the front (and I don't mean the layers, I mean in the front fringe section!). I'm going to get my hair cut again elsewhere in a couple of weeks to rescue the situation. Would not go back.

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Comments

6 months ago
Hi Debbie
I am very shocked to hear that you received such a poor service in the spa and would like to invite you back in for a complimentary service with our creative art director to reinstate your faith in Anesis and the fantastic stylists we do have here.
Anesis Operations Director 0207 6271500 Georgia@anesis.co.uk

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Posted 1 year ago
My first impression of the spa was that it did not match up to the image in my head that I had imagined from the website. I was expecting it to be more luxurious than it was. The facial was ok but the room let it down as it was quite cramped with the walls all in a dark snake print pattern, and also the couch was set up exactly the same as it would have been for a back massage so my neck was starting to hurt by the end of the hour. The therapist was pleasant enough and was very good at the facial massage, however it did not match up in terms of a relaxing experience to other elemis facials that I have had as it felt very separate in terms of the various stages, cleanse; exfoliate; mask rather than than flowing one after another! Overall, it is a very convenient clapham location for an elemis facial and it does the job but if you are looking for a relaxing luxurious experience then I would suggest elsewhere.

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Comments

1 year ago
Hello
I'm sorry you were not 100% happy with your treatment at Anesis, Thank you for your feedback, we take account of all reviews and act on them to ensure our service stays at the 5* level we are known for. As a reputable Spa that cares a great deal about it's customers we would like to invite you to come and have the treatment again, free of charge with one of our other therapists. Please give me a call on 0207 6271500 and I will be happy to arrange that for you. Kind Regards
Emma Aldridge
Anesis Spa Manager

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1 year ago
Hello
I am sorry you were not 100% happy with you visit to Anesis. As a reputable Spa we care a great deal about our clients and monitor reviews to ensure our service stays at the 5* level for which we are known. I would like to invite you to have the treatment again with a different therapist, I hope we can regain your goodwill. Please give me a call on 0207 627 1500 and I will be happy to arrange that for you.
Kind regards
Emma Aldridge
Spa Manager
Anesis

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Visited February 2013
Posted 1 year ago
This spa is in a prime location opposite Clapham Common tube station. I have been wanting to try a fish pedicure for a while as I have a lot of hard skin on my feet and this salon is close to where I work. The manager was very accommodating and the treatment was pleasant enough. The fish had a good old go on my feet but I still had some hard skin after an hour of them being in the tank. I would recommend this treatment to a friend.

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Visited February 2013
Posted 1 year ago
Beautiful spa - amazing furniture, toilets and ambience. The staff were very nice and gave me an hour in the tank rather than half an hour. The fish did a great job, my feet were very smooth afterwards!

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Visited January 2013
Posted 1 year ago
I have visited Anesis a number of times. It's a nice salon in a convenient location for me. My therapist was lovely and chatty. The brows weren't quite as dark and defined as I've had them in the past but the result was ok.

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Posted 1 year ago
Had HD Brows done in January 2013 with the Wahanda voucher so the price was £30 as opposed to the £40 without. HD brows are done in the chairs by the entrance but the salon was quiet as it was a Sunday afternoon. All in all I am pleased with the HD brows and the therapist was. The therapist was friendly, informative, and explained what she was doing at each stage of the treatment. I would probably go back but maybe would wait for another offer to be on.

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Visited January 2013
Posted 1 year ago
Really great ambience to the place; extremely welcoming and clean.
Therapist was excellent, even offering some additional skin treatment tips to me that were unrelated to my massage.
Treatment rooms are well equipped, though on the day I attended could have been a little warmer (though it was the day of heavy now outside).
I would definitely recommend this place.

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Visited January 2013
Posted 1 year ago
Maddie the therapist was very thorough, friendly and well knowledged. Was good value for money but not sure if it is worth the RRP of £95 for a facial. Very happy with results. Noticeable after just 1 treatment and after nearly 2 weeks. Would recommend to friends and family.

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Posted 1 year ago
I wrote a review on this place before and they had it removed so I am writing it again.

Had my eyebrows done using the HD Brows process which I really like. I have had it done several other places over the last few years and like the resuts.

I booked in here as I noticed that they were doing them. The treatment itself was OK but it was very difficult to really see as the chairs they do them in are right by the front door.

Call me old fashioned but I have never had my eye brows/lashes tinted in a reception area where anyone coming in the door can see you.

Granted this place is an upmarket joint and looks pretty good but aspires to me something it isn't I think. Faux snake skin sofas are not my thing but hey !

Would I go again, well only if they do what other salons do at that price and that is to do them in a private treatment room.

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Comments

1 year ago
Hi
Thank you for your review. We have recently added extra lighting to the HD Brows area in our ground floor salon and we are aware that some clients prefer to have their treatment in a room. We are very happy to accom0date this, you need only mention that you would like your treatment to take place in a room when booking. We hope to see you again soon.
Matt Rundle - Anesis

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Visited December 2012
Posted 1 year ago
This was a great facial treatment including facial, microdermabrasion and oxygen. I suffer from acne so I felt this facial helped and gave my face a treat. Nice location, salon and therapist. Would recommend.

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Visited December 2012
Posted 1 year ago
My therapist was very friendly and the salon itself was very professional. I would definitely return to the salon again.
The only negative thing I would say is that my face was quite red for afterwards and I had a patch where my skin was flaking, I do have very sensitive skin and it was my first time getting microdermabrasion so not sure if this was normal.

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Visited December 2012
Posted 1 year ago
Very good spa facilities. The therapist had an excellent touch. Kept to time. Offered tea, coffee or water. Facilities were immaculate. Treatment room was small but well fitted out. .

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Visited December 2012
Posted 1 year ago
The salon was clean, and staff very friendly, i was asked to fill out some info about myself then shown upstairs to the treatment room.
The therapist was friendly and helpful, she looked at my skin in depth and offered advice about the best products for it, i had a crystal clear facial with a mask and light massage, it was very calming and relaxing, everything was explained to me and my skin looked great afterwards, i would definitely recommend this place.

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Visited December 2012
Posted 1 year ago
I loved the experience; it was a perfect combination for a facial. My therapist was Kim, who was brilliant in all aspects of my treatments. The facilities are modern and have a youthful vibrant yet relaxing welcoming. The place would be great for few friends to get together for some nice treatments. In a way the facility reminds me of a lounge room in a club but in an exclusive section, it’s hard to explain but I mean that in the most positive way - the place is unique. I relaxed, had great treatments and had fun - great combination. I would highly recommend this place and my therapist.

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Visited October 2012
Posted 1 year ago
Really smart venue, I was left to sit and relax whilst the fish did their work. I would prefer a more varied programing on the TV when I was there it was Avensis promotions. It was early when I wnet it was lovely and quiet.

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Posted 1 year ago
Booked in for HD Brows and eye lash tint via their online booking portal, and booked both treatments to run back to back with the same Therapist.

Arrived on the day to find that they now do eyelash tint in the reception area rather than a treatment room. As a chap I wasn't too keen on being on show so asked to go to a private treatment room.

The eyelash tint with the fab Madi was great - she did the same for me a few months earlier. At the end of the lash treatment she said my HD Brows were booked with another therapist.

I am wasn't too impressed at being passed around, so downstairs I went and had to have my HD Brows done in the reception area. Generally made me feel uncomfortable.

The therapist did a great job but I couldn't wait to leave the salon after being stared at by everyone and anyone who came in the door.

I did complain to the manager at the desk about being passed around 2 therapist and 2 floors for 2 eye treatments. At £60 for the 2 treatments it is on the pricey side but ok if your in a private room.

The manager blamed the computer booking system (they did this the last time I booked) and offered a £5 discount. Not impressed.

The salon is smart but starting to show tiredness now, the water walls don't work properly which looks odd. You get to see videos of them serving their customer with a drink and it being very glitzy.

When I was asked if I wanted a drink I got a plastic cup of water (I did ask for water) so perhaps i am not their typical Z list celebrity customer.

Needless to say I shall be seeking out an HD brow specialist that deems the treatment to be done in a treatment room and not in a reception area.

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Visited September 2012
Posted 1 year ago
I had the LVL lift and was very pleased with the result! My therapist was lovely, and gave clear after care instructions. The venue was easy to get to with parking nearby. The LVL lift is great for my eyes as my lashes are poker straight- I'd definitely have it again!

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