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Venue rating

4.1

160 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Anesis Salon, Spa & Clinic
Anesis Salon, Spa & Clinic
14 The Pavement,
Clapham, London, SW4 0HY
United Kingdom

Salon

Anesis Salon, Spa & Clinic
14 The Pavement,
Clapham, London, SW4 0HY
United Kingdom

Opening hours

Mon - Fri 12:00 pm - 6:00 pm
Sat - Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Anesis Salon, Spa & Clinic part of Anesis Spas

Anesis is your premier destination for Salon, Spa & Aesthetic Clinic treatments for men & women.

Anesis Spa - Hairdressing services for men and women including Cutting, Blow-Dries, Deep Conditioning Treatments. Manicure and Pedicure using OPI and Artistic Gel nails, Elemis Facial, Spa and Body Treatments, Epicuren Facial Treatments, LVL, Nouveau and LetsGo Lashes, HD Brows, Fake Bake and Karora Spray Tanning, Massage, Osteopathy, mens and womens Hot and Strip Waxing including intimate waxing, Semi-Permanent Make-Up, IPL Hair Reduction, Crystal Clear Microdermabrasion and Oxygen Skin Treatments, Teeth Whitening, Anti-Ageing Injectable Treatments, Dermal Fillers, Mandelic & Salicylic Peels, Endermologie and Lipo Massage Fat and Cellulite Reduction Treatments and Endermolift Non-Surgical Face Lifts.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 160 reviews

5 stars 88
4 stars 40
3 stars 20
2 stars 7
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Endermologie Lipo-Massage® (1)
  • Spray Tanning and Sunless Tanning (9)
  • Face
  • Eyebrow and Eyelash Treatments (27)
  • Facials (3)
  • HD Brows (7)
  • LVL Lashes (1)
  • Makeup Treatments (1)
  • Microdermabrasion (5)
  • Oxygen Facial (5)
  • Hair
  • Blow Dry (5)
  • Hair Colouring and Highlights Treatments (15)
  • Haircuts and Hairdressing (35)
  • Men's Haircuts and Hairdressing (1)
  • Hair removal
  • Waxing (5)
  • Massage
  • Deep Tissue Massage (4)
  • Hand Massage (2)
  • Swedish Massage (12)
  • Therapeutic Massage (1)
  • Nails
  • Fish Pedicure (24)
  • Gel Nails (3)
  • Manicure (8)
  • Pedicure (13)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 2 weeks ago
A good treatment for those who want easy to maintain beautiful lashes. I have had this fine before but was not so happy with the results, this time it was great.

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Verified review Visited February 2015
Posted 3 weeks ago
Great place. Very friendly and social staff and had a cut from the creative director. Definitely recommend this place to anyone.

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Verified review Visited December 2014
Posted 2 months ago
I had a Christmas Party Pamper and have awarded it 3 stars.

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Comments

1 month ago
Hi Michelle

I would love the opportunity to speak to you about your treatment at Anesis. I see you have voted us three stars and would like to speak to you to understand your experience so we can always better ourselves.

Perhaps we can email in the first instance?

Damien

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Posted 2 months ago
I came in a few weeks ago for a massage after being in desperate need of one for my back. Mark, the therapist working that day was absolutely fantastic! Not only was he friendly and personable, but he took the time to ask me if there was any specific area that needed the most attention, then providing a very skilled massage with just the right amount of pressure. For someone with chronic back stress, he work was a welcome relief! Thank you Mark!

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Verified review Visited November 2014
Posted 3 months ago
Happy with the haircut and products used. Salon was clean and tidy and wasn't busy at lunch creating a peaceful atmosphere. Great views of Clapham Common and friendly staff

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Verified review Visited November 2014
Posted 3 months ago
Very happy with my cut and blow wave. Charlotte listened to how I wanted my hair cut and did just that. One happy customer :-)

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Posted 3 months ago
I had a great experience at Anesis! My stylist was Jason and he was by far one of the best stylists I've had. He was very helpful, talented and had a great personality. Jason made the whole experience fun and enjoyable and of course my hair looked fantastic. I will most definitely be back next time I'm in London.

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Verified review Visited November 2014
Posted 3 months ago
I had a Cut and Blow Dry and have awarded it 3 stars.

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Comments

1 month ago
Hi Ursula

I hope you don't mind me contacting you.

I noticed you awarded us three stars following your treatment and was hoping to take a minute of your time to learn more about your experience.

I am the owner and would always like to get feedback from my clients to find out if there are ways we can better ourselves.

Perhaps in the first instance we can email each other?

Damien

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Verified review Visited November 2014
Posted 3 months ago
Haircut is not what i asked for. Shorter than i asked for and layers not as i asked. It's a nice venue, very friendly staff.

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Comments

1 month ago
Hello

I'm so sorry to learn of your disappointment.

Im wondering if we could communicate by email so that I can try to find a way to make you feel more satisfied with a fresh experience?

Damien

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Verified review Visited October 2014
Posted 3 months ago
I had a good hair cut from Charlotte, trying to grow out a horrible previous cut and she's definitely helped!

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Posted 3 months ago
Great experience ! Love the relaxing atmosphere and great professional service. Enjoyed every moment and promise to come again. I am very happy with the quality of the treatment !

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Verified review Visited October 2014
Posted 3 months ago
Overall the actual colour was good. I came in mid day on a weekday so it was pretty quiet. I would say the service was up to standard but just about. I got a roots touch up deal and got just that, I know I didn't pay for a blow dry but they could have actually dried my hair, I left the salon with it damp. Service 6/10.

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1 month ago
Hi

I'm so sorry to learn that your experience of the service was mediocre.

I would live the opportunity if you let me, to change that.

Perhaps in the first instance we can communicate by email so we can try to make you feel more comfortable and have a better than average experience?

Damien

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Posted 4 months ago
Unfortunately my first experience at Anesis was a really bad one. Although the staff seem really friendly and it's a nice salon, I was really unhappy with my bikini wax as it was more of a brazilian than an extended bikini and the line wasn't straight at all. It looked terrible. I emailed to complain after the event and still haven't heard back, more than three weeks later. Not great customer service. Overall I'm very disappointed and I won't be using the salon again or recommending it to anyone.

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4 months ago
Hi Natasha
I am Really sorry to hear about this and your experience, we always take the time to personally respond to every e mail or complaint .I would be most Grateful if you could please send me your e mail,
I will endeavour to personally deal with this
once again am very sorry you had this experience
Jason Collier Anesis Spa Manager

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3 months ago
Hi Jason, I appreciate it. How do I get in touch with you directly? Thanks, Natasha

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3 months ago
Please Call myself at the salon on 02076271500
or e mail Jason@anesis.co.uk

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1 month ago
Hi Natasha

My name is Damien and I am the owner

I have recently employed a new manager and team and am aware of your issue which I am so sorry to learn about.

I would like the opportunityif you let me, to turn this around can we please communicate in the first instance by email so we can swap telephone numbers?

Damien

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Verified review Visited October 2014
Posted 4 months ago
Great experience at Anesis, I had full head of highlights, cut and blow dry. Staff were very attentive, always offering a drink. The blow dry I had was fantastic!

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Posted 4 months ago
I had an amazing experience there, excellent treatments of all kinds !
Had a wonderful time with Jason took care of all I needed. For sure will come again !

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Posted 4 months ago
The best Blow out by Jason,listened to exactly what I wanted and boy did he deliver!
It lasted a good 3 days (with the help of a little dry shampoo) Great personality,that didn't ask the usual boring hairdresser questions! Can't wait to go back,great spa and lovely staff :)

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Posted 4 months ago
I came to the salon about 3 days ago, for a Ombre colour and cut, my hair is naturally curly and I was a little nervous whether they could meet my needs. They were AMAZING. My stylist was Charlotte and after reading the reviews below I'm quite surprised that her last review was so negative. She was great knew exactly what she was doing, my hair looks so good. Apart from being very professional she was friendly too. I will be back!

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Posted 4 months ago
Horrible experience! I had my hair tinted by someone who seemed very inexperienced and untrained. She seemed like a nice person but professionally not experienced at all. We talked about what I wanted/needed, which was fairly straightforward. The process was messy. I was left with tinted hair left hanging on my ears and colouring my skin. No protection for the skin was applied. The lady (Charlotte) asked several times silly questions, like what are you going to do this weekend? Anything nice? And despite me answering her and repeatedly telling her what I was going to do, she kept asking the same question over and over. That makes me think she probably did not take in what we had discussed regarding the hair job. The result was horrific! Tint had not really done much work at all and I came out of the salon looking worst than when I came in. Some highlights she had put in to lighten up the tint had left streaks everywhere that made my hair seem patchy and terrible. She had done highlights without covering them with foil and just leaving them 'to blend' with the rest of the tint. I have never experienced such a thing before. All I know is that I was so disappointed. I used a voucher that had been given to me as a birthday present to pay for this unprofessional mess. They had the nerve to take the money and give me some stupid gift box with a shampoo and a brush to make up for this mess! The gift box was probably what shuemura gives them for free to use as complimentary items for staff. Very unprofessional experience, not to be repeated! I would discourage anybody to deal with such inexperienced money thieves!

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Comments

4 months ago
Hi Magale14
Im extremely surprised to hear about the experience you had at our salon.We pride ourselves at Anesis on making sure all clients leave satisfied and would like to rectify the poor service you feel you received on your last visit.
If you would like to call me on 0207 627 1500 i would happy to discuss this with you.

Many Thanks
Georgia Mann
Anesis Operations Director

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Verified review Visited October 2014
Posted 4 months ago
I had a wash, cut and blow dry which I was really happy with. Charlotte was my hairdresser and she was really friendly and professional. The salon was very clean and comfortable and really busy with a nice vibe.

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Verified review Visited September 2014
Posted 5 months ago
The staff were very friendly and excellent value for money. Haircut was great and blow dry was very good! Would go back

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