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Venue rating

4.8

231 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Adeela Crown Aesthetic Spa
Adeela Crown Aesthetic Spa
Dorsett Hotel (8th floor),
58 Shepherds Bush Green, London, W12 8QE
United Kingdom

Hotel Spa

Adeela Crown Aesthetic Spa
Dorsett Hotel (8th floor),
58 Shepherds Bush Green, London, W12 8QE
United Kingdom

Opening hours

Mon - Thur 10:00 am - 8:00 pm
Fri - Sat 10:00 am - 9:00 pm
Sun 10:00 am - 7:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Adeela Crown Aesthetic Spa   Off-peak
This venue offers discounts on off-peak appointments.

A calm and serene oasis located on the Rooftop (8th floor) of Dorsett Shepherds Bush. A hands-on treatment led spa where we offer relaxing Facials, Massages, Pamper packages alongside more Advanced Facial and body Aesthetic treatments such as Laser Hair Removal & Skin Rejuvenation, Dermapen, Radio-Frequency, Electro-Mesotherapy, Diamond Dermabrasion & Phototherapy rejuvenation to name a few. Treatments are carried out in beautifully designed discreet and comfortable individual treatment rooms. The Spa also boasts a Double Room where 2 guests can enjoy their treatments carried out alongside their companion by two therapists in unison. The whole Team at Adeela Crown Aesthetic Spa looks forward to pampering you soon!

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Services

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Comments

Reviews (written by customers after their visit)

4.8

Chain rating

Based on 231 reviews

5 stars 183
4 stars 40
3 stars 6
2 stars 2
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Photorejuvenation Treatments (2)
  • Face
  • Eyebrow and Eyelash Tinting (1)
  • Eyebrow Waxing (1)
  • Facials (124)
  • Micro-Needling (13)
  • Hair removal
  • Brazilian Waxing (18)
  • Laser Hair Removal (20)
  • Male Waxing (1)
  • Threading (17)
  • Waxing (23)
  • Massage
  • Aromatherapy Massage (17)
  • Ayurvedic Massages (2)
  • Bamboo Massage (2)
  • Deep Tissue Massage (34)
  • Face Massage (8)
  • Foot Massage (12)
  • Hand Massage (6)
  • Indian Head Massage (10)
  • Lymphatic Drainage (5)
  • Lymphatic Drainage Massage (8)
  • Swedish Massage (31)
  • Therapeutic Massage (9)
  • Nails
  • Manicure (1)
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 1 day ago
Great treatment - the room was too hot but lovely staff and ambiance ! I have become a regular now as I love Adeela Crown Aesthetic Spa...

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Verified review Visited August 2015
Posted 2 days ago
The facial was very relaxing and the therapist was efficient. It was for a special occasion and it was well worth it!

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Verified review Visited August 2015
Posted 1 week ago
I was there a little bit early and they offered me to sit down in the lounge area to wait for the therapist. I got water and a coffee and felt very well looked after - post-treatment as well as during the waxing. The lady was very kind and the result is very good. The price-performance ration was okay. I would recommend the spa to everyone living in Shepherd's Bush area.

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Verified review Visited August 2015
Posted 1 week ago
Amazing SPA experience. I took my mum for her birthday and there was even a celebration cupcake from the staff- very nice touch. Super nice, professional service. Atmosphere was impeccable. Highly recommend!

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Verified review Visited August 2015
Posted 1 week ago
I absolutely LOVE this place and I couldn't recommend it more, it is superb! The staff are lovely and the ambiance of the spa is just wonderful. I had a really lovely therapist who made me feel at ease. I shall be going back again and again!

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Verified review Visited August 2015
Posted 1 week ago
The spa experience exceeded our expectations! The sauna and steam room facilities before our treatments were fantastic. Facial was amazing and my skin was radiating by the end of the treatment! I personally prefer a harder body massage, but this was a "relaxing" type which was also nice for a change. All in all, my friend and I definitely plan to come back again - at such a great value, how can we resist?!

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Verified review Visited August 2015
Posted 1 week ago
I had a FULL LEGS & FULL BIKINI (of choice) WAXING and have awarded it 5 stars.

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Posted 1 week ago
My boyfriend and I went to the spa as a birthday treat for the both of us. It was an amazing experience and the ladies at Adeela Crown Aesthetic Spa were nothing but attentive and professional throughout our entire stay. From the facilities available, the relaxation room, sauna and steam room, right to the deep tissue massage - it was all perfect. But they went even further by providing us an upgrade into the Double room to have our massages, and to top it off, we were provided complimentary prosecco and red velvet cupcakes with a candle to wish us a happy birthday. I could not have asked for a better gift and experience, and I will definitely come back again for further TLC. Thank you all the staff at Adeela Crown Aesthetic Spa.

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Verified review Visited August 2015
Posted 1 week ago
I do like this place, it is very clean and the facilities are good.
Unfortunately the one of the lifts was broken and the other stuck on the floor (and only two out of three lifts go to the spa area) so I had to wait ages to get there. The room where I had the massage was very light (which I didn't mind) but the traffic outside was quite noisy.
The treatment was very relaxing and the oils were lovely. However, it didn't really feel like a deep tissue massage and I didn't feel relieved afterwards, although I did feel more relaxed. Nevertheless, it would not stop me coming back and the money off voucher to return next time was very welcome.

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Comments

1 week ago
Dear EB, thank you for your feedback and I just wanted to take this opportunity to let you know that we encourage all our clients to talk to our therapists before and during the treatment i.e. to let them know if there is too much or too little pressure used and if there are any areas of concern to be treated.
We are looking forward to seeing you again soon and until then wish you happy and hopefully sunny days ahead...your ACA Team

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Verified review Visited August 2015
Posted 2 weeks ago
I went for a Sapphire Pamper - 2hrs Spa Treatments - 1hr Facial & 1hr Massage and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 2 weeks ago
It was a fantastic massage as usual. Wonderful service- including drinks in the peaceful relaxation lounge & sauna after my treatment. Perfect place to spend the afternoon! highly recommended.

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Verified review Visited August 2015
Posted 2 weeks ago
Overall this was very good. The massage itself and the therapist were great - I was asked if I had any problem areas and she listened to me when I asked for different pressures. There is the offering of a cup of tea in a relaxing room afterwards too - fine but a little strange as was on my own - I went after work so thought it would be busy but I seemed to be the only one there. One major thing which isn't advertised is that you need a swipe card to go anywhere in the lift so have to ask at the hotel reception but then have the problem again coming down. There was no solution as the phone next to the lift didn't work so I ended up walking down 8 flights of stairs! Not what I wanted after a relaxing massage!

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Comments

2 weeks ago
Dear Guest, We are glad that you enjoyed your massage. We serve detox tea after massages to ALL our clients and the refreshments are not restricted to just groups or couple as we want everyone to be able to unwind after the massage. In terms if the lift, there are 2 lifts that go up & down and only hotel guests require an access card to go to hotel room floors. Access direct to ground floor doesn't require a card. Next time just ask for assistance at the Spa reception if you are lost. Kind Regards, Team @ Adeela Crown

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1 week ago
Dear Guest, Thank you for your feedback and we just wanted to make you aware that the lifts operate without such a card. The lifts go from ground floor to the 8th floor towards the Spa and back down without the need to swipe any card. Ground floor can always be reached without a card anyway as it would be against fire regulations.
But I am glad you enjoyed your time with us and we would be more than happy to pamper you again soon...Your ACA Team

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Verified review Visited August 2015
Posted 3 weeks ago
Lovely salon - great find! Quiet and tranquil. Great massages and facilities. Got upgraded for free, the staff were on hand but not in your face. Will definitely be booking here again!

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Verified review Visited August 2015
Posted 3 weeks ago
The venue was good, although I did have a bit of trouble getting to the 8th floor as one lift doesn't go all the way up. The wax was good.

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Verified review Visited July 2015
Posted 4 weeks ago
This is a lovely spa with welcoming staff who make the experience very comfortable. My only niggle is that with the wax, my beautician went over the same areas a few times, and I noticed afterwards a few had still been missed.

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Verified review Visited August 2015
Posted 4 weeks ago
We went the Saturday as a surprise gift for my Mum. The staff were so attentive and the facilities were so clean. The place was calm and totally relaxing. My mother really enjoyed herself. When they found out about her birthday they brought a tiny muffin and that was such a nice little touch. The message itself was amazing, I fell asleep! The double room was worth the extra £20 as we were together, but it is still private enough that you go into your own little world. My neck was moving in ways that I didn't realise it could move afterwards. My mother was totally relaxed throughout the whole experience and didn't want to leave. Thanks very much ladies. The afternoon tea was awesome and the hotel staff were very attentive, they too brought a little brownie for Mum when they found out it was her birthday. There was a variety of cakes, sandwiches and the scones. Would definitely recommend as a gift for yourself, a loved one or friends!

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Verified review Visited July 2015
Posted 1 month ago
The place is very nice and quiet. The staff is very professional but friendly and welcoming. The outcome of my waxing was excellent and no pain at all. It was my first time there I am completely satisfied with the treatment. Thank you.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Crown SpaTea for 2 - Afternoon Tea & 1hr Facial or Massage and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Crown SpaTea for 2 - Afternoon Tea & 1hr Facial or Massage and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
The facial and massages were unbelievably good, and the venue is clean and relaxing. The staff were very polite and skilled.

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