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Venue rating

4.8

161 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Adeela Crown Aesthetic Spa
Adeela Crown Aesthetic Spa
Dorsett Hotel (8th floor),
58 Shepherds Bush Green, London, W12 8QE
United Kingdom

Hotel Spa

Adeela Crown Aesthetic Spa
Dorsett Hotel (8th floor),
58 Shepherds Bush Green, London, W12 8QE
United Kingdom

Opening hours

Mon - Thur 10:00 am - 8:00 pm
Fri - Sat 10:00 am - 9:00 pm
Sun 10:00 am - 7:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Adeela Crown Aesthetic Spa

Services

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Comments

Reviews (written by customers after their visit)

4.8

Chain rating

Based on 161 reviews

5 stars 131
4 stars 24
3 stars 4
2 stars 2
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Photorejuvenation Treatments (2)
  • Face
  • Facials (104)
  • Micro-Needling (13)
  • Hair removal
  • Brazilian Waxing (8)
  • Laser Hair Removal (19)
  • Threading (17)
  • Waxing (7)
  • Massage
  • Aromatherapy Massage (8)
  • Ayurvedic Massages (2)
  • Bamboo Massage (2)
  • Deep Tissue Massage (11)
  • Face Massage (4)
  • Foot Massage (6)
  • Hand Massage (3)
  • Indian Head Massage (2)
  • Lymphatic Drainage Massage (3)
  • Swedish Massage (6)
  • Therapeutic Massage (2)
  • Nails
  • Manicure (1)
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited March 2015
Posted 2 days ago
Booked as a Mother's Day gift for my mum with sparkling afternoon tea and either a one hour massage or facial. We both had a massage and arrived an hour early to use the steam and sauna. The staff were very friendly and welcoming. We were given dressing gowns and slippers and a locker each. We used the steam and sauna room then had our massage in a beautiful double room. The massage was excellent and got rid of all my knots. We then sat in the lovely, light and comfy relaxation room with a glass of juice, some fruit and a small mozzarella and tomato salad. I have visited many spas and this is one of best I've ever been to. The whole experience was excellent. The afternoon tea service was fantastic, no rush, beautiful cakes and sandwiches and great service. A fablous treat, well worth the money!

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Verified review Visited April 2015
Posted 1 week ago
I would recommend this spa to everyone! The therapist was amazing, incredibly professional and always knew what she was doing. She chatted to me throughout the waxing yet managed to work quickly and efficiently! It didn't even hurt a bit and I will definitely be going back again.

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Verified review Visited March 2015
Posted 1 week ago
I went for a Emerald Pamper - 1hr Facial & 30mins Massage and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 2 weeks ago
The treatment itself was good, not the best facial I've ever had but good. I did experience some breakouts afterwards though. I wish there had been more extractions but I know not everyone likes these! There was not enough privacy - the therapist did not leave the room while I disrobed so I had to walk naked across the room to the bed in stark daylight which was uncomfortable. The venue is clean and the products are good, as are the changing room / showers and the relaxation area is pleasant as well.

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Verified review Visited April 2015
Posted 2 weeks ago
I went for a Sapphire Pamper - 2hrs Spa Treatments - 1hr Facial & 1hr Massage and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 2 weeks ago
The deep tissue back massage was great. The theraphis lovely
They work on very good natural products and my normally very sensitive skin looked great after facial

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Verified review Visited April 2015
Posted 2 weeks ago
As a surprise for my girlfriend's birthday we both had a one hour massage and one hour facial in the double room. Absolutely amazing! We started with a sauna and steam and after the treatment we had complementary prosecco and cupcakes in the relaxation area as it was my girlfriend's birthday! Overall great experience.

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Verified review Visited November 2014
Posted 2 weeks ago
I had a great facial at Adeela's Knightsbridge branch and would really recommend. So relaxing! Adeela was very knowledgeable and would highly recommend.

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Verified review Visited March 2015
Posted 2 weeks ago
I've NEVER written a review before about anything but I was so over the moon by my experience at the Adeela Crown I simply had to! I went there with a friend for a birthday treat and I'm so glad I picked this place over the others. It exceeded every expectation. Firstly the hotel and spa are stunning! The relaxation room was exactly that. The ambience (even the temperature) was perfect. We were provided with refreshments and due to a slight delay with the therapist we asked for a snack and we were presented with a lovely plate of fresh fruit (which isn't the norm we were told but they did their best to accommodate us). The therapists and manager were all fantastic and made us feel very welcome. I've had lots of treatments all over the world and the facial is easily one of the best I've ever had. The massage was fantastic to. I like a firm massage and Yasmine gave me exactly what I needed. Also because of the slight delay we were offered an additional 15 minute treatment so I had an additional massage and my friend had a manicure. The glass of Prosecco was a wonderful touch and the 20% discount voucher sealed the deal. I will DEFINITELY be coming back here again and will recommend this place to everyone! Thanks Yasmine, Angelica and to the Manageress for making our visit so incredible :-)

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Verified review Visited March 2015
Posted 2 weeks ago
This is the second time I've been for a Brazilian here and Angela was excellent - she was very friendly and chatty and the new wax they have at the spa means that the wax itself was basically pain free (very unusual!). The only area for improvement was that it took quite a long time but as I wasn't in a rush it was OK. Making the wax a bit speedier would be the small area for improvement. Thanks very much Angela!

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Posted 3 weeks ago
Lovely treatments and friendly, sweet staff. The relaxation room post facial and massage was a surprise bonus and 20% off next time I book is fantastic. Will definitely be coming back here soon.

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Verified review Visited March 2015
Posted 4 weeks ago
I really can't recommend this place enough. I arrived a little early & was given a robe & full use of the facilities including the gorgeous relaxation room & sauna.

I am definitely planning on visiting again! Amazing!

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Verified review Visited March 2015
Posted 4 weeks ago
Everything about my massage was just amazing! The venue was so luxurious and totally relaxing even before the massage started. The therapist was fantastic. Hands down the best massage experience I've ever had.

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Verified review Visited March 2015
Posted 1 month ago
I went for a Emerald Pamper - 1hr Facial & 30mins Massage and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 1 month ago
Great setting, calm ,peaceful and luxurious. Therapist was professional and friendly. Would go again definitely. Close to station and easy to find.

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Verified review Visited March 2015
Posted 1 month ago
I was for a Sapphire Pamper - 2hrs Spa Treatments - 1hr Facial & 1hr Massage . It was a very nice experience ... the facial treatment was excelent ...

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Verified review Visited March 2015
Posted 1 month ago
I had a LOWER LEGS WAXING and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 1 month ago
I had a SWEDISH MASSAGE - BODY and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 1 month ago
I went for a Sapphire Pamper - 2hrs Spa Treatments - 1hr Facial & 1hr Massage and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 1 month ago
The Afternoon Tea was delicious and the surroundings were really beautiful vert art deco and our waiter Sush (I think his name was) was really attentive and gave us some great information about the teas. We felt very looked after. Our massages were excellent. Sadly the spa facilities were pretty poor. The steam room wasn't working, the "rainforest shower" experience was a pretty standard shower in the dark - the light bulb had gone! and the relaxation room only had 3 beds in it and there were at least four of us in the spa. It was a bit pricey for the facilities offered. Overall though we really enjoyed our day and the staff were lovely.

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Comments

1 month ago
Dear Andrea,
Thank you for your comments. We have taken your points on board, though it is a rare occurrence for any of the light fixtures to go off. Just to point out all the facilities you used are offered complimentary and we do not charge for them, so you only paid our listed rates for the treatment and afternoon tea. We are glad you enjoyed your day and found our staff lovely. We look forward to welcoming you again soon.
Regards, Team @ Adeela Crown

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