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Venue rating

4.2

36 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Abi's Hair and Beauty Spa
Abi's Hair and Beauty Spa
935 Brighton Road,
Purely, Croydon, London, CR8 2BP
United Kingdom

Salon

Abi's Hair and Beauty Spa
935 Brighton Road,
Purely, Croydon, London, CR8 2BP
United Kingdom

Opening hours

Mon - Wed 9:00 am - 7:00 pm
Thur 9:00 am - 9:00 pm
Fri 9:00 am - 8:00 pm
Sat 8:30 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Croydon
Tagged as: Salon

Abi's Hair and Beauty Spa   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

A long-standing dream of the owner of Abi's Hair & Beauty Spa has been to offer clients an exclusive, luxuriating, individual experience. Gone are the days where everyone has the same colour tint or treatment. Abi endeavours to tailor each treatment to suit the distinctiveness of each guest, making this the spa's philosophy.

Our stylists, colourists and beauticians are some of the most talented and dedicated in the industry. All have completed the Aveda training relevant to their area of specialization and will always assure you look good on the outside, but most importantly, feel good on the inside.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 36 reviews

5 stars 23
4 stars 5
3 stars 4
2 stars 0
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Facials (9)
  • Hair
  • Blow Dry (18)
  • Hair Colouring and Highlights Treatments (13)
  • Haircuts and Hairdressing (23)
  • Men's Haircuts and Hairdressing (2)
  • Hair removal
  • Waxing (8)
  • Nails
  • Gel Nails (3)
  • Manicure (2)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 5 days ago
Are the reviews on this place real! I arrived today with my young daughter for her first hair cut. I booked online and received an confirmation email. Upon arrival two staff looked nervously at each other whilst they tried to find my booking. I asked if every thing was ok. They said yes. I made my own way to the seating area without being asked to sit down which was big enough for two persons and they was already some one sat there. Neither was my young daughter or I offered a drink/ refreshment. Something I find very strange. After some 15 minutes the only hair dresser in the establishment who was gassing non stop with her client was told about my appointment. She said she had nt checked her emailsand something about her system being down etc .any one they could nt fit us in as she a queue in front f us. She said what time could we do? How very strange we were there for an appointment! Daa!
We walked out. Never to return. Crappy customer services .

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Verified review Visited April 2015
Posted 1 week ago
This is a bustling, friendly salon with great service & attention to detail. The staff are incredibly attentive & professional. Really enjoyed the experience & love my hair. Good coffee too.

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Verified review Visited March 2015
Posted 1 month ago
Best blow dry ever, so straight and smooth.
This is the best salon in Purely /Croydon great offers on Wahanda.
Looking forward to my next visit

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Verified review Visited February 2015
Posted 1 month ago
The venue is nice and the staff are friendly, I will be using this salon again and look
Forward To going

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Verified review Visited February 2015
Posted 2 months ago
All I have to say about Abi's Hair and beauty spa is genuine praise. Everyone was so nice and professional. The treatment I had was extremely relaxing and of a high quality. I can not wait to book my next manicure!

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Verified review Visited February 2015
Posted 2 months ago
I had a Blow Dry and have awarded it 3 stars.

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Posted 2 months ago
I purchased a groupon deal with who i thought would be a senior stylist, when in actual fact she seemed to be a junior basing this on how she cut my hair. I have never been so livid in my life! She seemed ok to start with asked what i wanted etc. Went onto wash my hair which was fine, although not the best. Also i'm not sure where she learned to do an indian head massage, as that was NOT a massage that you would get when going to other salons. Also she had only washed my hair once which i found was odd.
Next to the haircut. I had asked at the start for a short long bob cut above shoulders amd said the same after the wash and added i wanted feathering to frame my face choppy layers at least 3, thined out and a side swooping fringe.
As she started to cut she cut below my shoulders - i then had to ask her to cut into it more so it's above shoulders long bob. She kept looking at the clock on the wall and carried on cutting away. She trimmed some more off - it was not a long bob! It was stll just up to my shoulder blades. She started to add in layers in the most bizzare way. So i always get layers put in and every hairdressers i have had since doing so for the last 10 years has done it the exact same way. Kirstie seemed to layer it as if well i was a Barbie doll if i'm honest, same with cutting the main length of my hair! Once the layers were in i assumed she would then go about sorting out my front or perhaps making the layers thinner or adding more than just 1. Nop! By this point i wanted to give up and walk out!
She then asked me how i wanted it to be blow dry'd i said straight. Have to say the blow dry wasn't to bad, however she just forgot how my hair parted and well about how i wanted the cut to be.
After the blow dry she continued to cut. This time checking i assumed the length was even... It wasn't and still isn't! Then i explained how i wanted the fringe side swooping fringe and that it blends in with my feathering at the front and layers. Again i've kirstie seemed to cut my fringe very oddly. As if she never knew how to on someone else. She ended up giving me a blocked fringe and forgot about the rest. I then said to her are tou going to feather the rest so it blends in and sort the fringe out more. She trimmed of a bit. Again i don't think she knew how to feather. If this was the case she could have simply said i'm sorry i don't know how, instead she attempted to try. I'm pretty sure when someones cutting the hair at the front/ side of your face they usually pick that strand up and cut not cut directly with sisscors pointing towards me! She forgot about the other side and was quick to grab the mirror for me to check the back. I left no tip! And have made a formal complaint to groupon requesting my money back as Abi's apparently can't refund me... I will never go in there again or reccommend them! For me the experience was ridiculous! Ihad a better haircut from a 12 yr old girl in Thailand then i did from Kirstie at Abi's! Not happy at all for the service even if it was only £16.50 on groupon!

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Comments

3 weeks ago
I also went there for senior stylist with groupon voucher. She didnt cut my hair as I wanted it and ater I got home I realised one side was longer than the other! I also asked for the sides feathering so it blends in to fringe but she just didnt seem to be able to do it. Have had better cuts in college with trainees. Avoid this place like the plague.

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Posted 3 months ago
I have relaxed afro-Caribbean hair, and my hair is a hot mess, different textures and all sorts going on. I have a long history of 'normal' hairdressers, where you walk in and hope for the best. But i decided to fork out the cash and experience something new. and boy did i make a good decision. Abi's hair ad beauty spa has given me a wonderful hair experience. lovely staff, lovely atmosphere, good quality products. i relaxed my hair, had a hair treatment and trimmed my ends. I never write reviews about anything but I had too. I had the best hair wash i think i ever had, my hair cut was flawless, my mum even said my hair had body and was shiny. TBH, i could go on abut my 2 hours here. the only negatives is that for a college student it is fairly expensive although i did get 10% discount and my hair was brushed quite harshly at the beginning.

DEFINITELY, will be returning

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Verified review Visited December 2014
Posted 3 months ago
Nice treatment from a local salon. The room was small and a little noisy but the treatment was very enjoyable and the products were lovely.

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Verified review Visited December 2014
Posted 3 months ago
Wasn't the best haircut for the money I paid. Maybe my expectations were high and most of it turned out to be a clipper cut with no finesse. Maybe they do female hair better

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Posted 6 months ago
I love going to Abi's. Abi does the best blow dry ever and everyone in the salon is genuinely friendly and interested. The service is always consistent and the little things spot on. The aveda products always leave my hair feeling and smelling great. If things do take a while it is because they want to get it right. See you soon Abi's!

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Verified review Visited September 2014
Posted 6 months ago
Abi and her staff are lovely, I have had numerous treatments here and always enjoy my time at the salon. Some of the staff while super nice clearly lack experience and at times my appointments have taken double the time compared to other places. While end result is still good, this may be something to bear in mind if time is of concern to you.

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Posted 6 months ago
I have just returned from a "groupon" offer hair cut and treatment from Abis salon, purley way, Croydon.
I am not surprised they need to big themselves up and use groupon offers to get custom.
The treatment was a wash and an ineffective scalp stroking. The shampoo and conditioner did nothing for my hair.
The cut hard to measure the amount cut it as so small. ( I did not ask her to wash and comb my hair but to cut, when I realised the poor performance I had difficulty remaining in the chair) The senior stylist as she was called was the worst example of a stylist I have ever had the misfortune to meet.
I returned home and the first thing I needed to do was rewash my hair and book another hair cut with my usual stylist. Who is great by comparison.
Before booking through groupon I looked at reviews for this salon. I fail to comprehend how anyone with hair could have scored them so favourably.
The trouble with hair salons if one complains they are at liberty to make things even worse.
Never again will I attempt a groupon offer and I will never set foot in Abi's again. I am not surprised that they need groupon to attract custom

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Comments

5 months ago
Firstly, I would like to apologise for your feeling of an unpleasant experience. We did attempt to rectify this issue with you on the day. As stated then, I can assure you despite your claim, voicing your dissatisfaction would not make things worse. As stylists we aim to cater to the needs and requests of our clients. Should you have discussed your concerns with the stylist in question, such as having a little more taken off, they would have been addressed immediately.
The stylist in question has received excellent feedback from many of our guests as very competent and confident, as well as understanding as to what guests require.
As a new business, Groupon helps in getting our name out there and for all savvy shoppers is a great way of experiencing new services. It is a shame you shall no longer be using the service.

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Verified review Visited September 2014
Posted 6 months ago
Really happy with the colour . Was in the hands of a Pro. Was definitely worth the money and will be going back.

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Verified review Visited September 2014
Posted 7 months ago
Lovely little salon in Purley, great service,and very welcoming.
The best blow dry I have ever had.
Thanks for a wonderful experience.

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Verified review Visited July 2014
Posted 8 months ago
I opted for the new talent for my hair cut. I received an okay hair cut but I won't be returning to the salon again. The hair cut took two hours, of which it probably took half an hour to brush my hair after the wash, nevermind the actual cut. Another stylist had to finish blow drying my hair as the next customer was waiting due to the over run on my cut, and spoke over me to another customer whilst finishing my hair. Nice salon but not for me, to top it off I had a nice £65 parking fine waiting for me as it took so long!

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Verified review Visited July 2014
Posted 8 months ago
Having paid for the artistic director I actually got a junior stylist. Cut was OK, blow dry was good and the coffee outstanding.

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Verified review Visited June 2014
Posted 9 months ago
Lovely atmosphere, friendly staff who know what they're talking about and it literally cost half the price I normally pay for a full-head of highlights!

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Verified review Visited June 2014
Posted 9 months ago
Loving my shiny pink nails. They are still going strong! ♥ Not one single chip after a heavy weekend. Love them.

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Verified review Visited June 2014
Posted 9 months ago
Loved my nails. Shame the beauty therapist was no longer working there by the time i needed them topping up.

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