To enrol in the Wahanda Rewards programme, you must have a Wahanda account that is both valid and active and have been invited to participate in the program by email. With each purchase made using this profile, you will automatically begin earning Beauty Points. The programme is open to UK residents only.
Customers will be awarded one Beauty Point for every £1 spent on Wahanda bookings and eVouchers. The points per £1 value of Wahanda Beauty Points may vary during special promotions. One Beauty Point has a monetary value of £0.10. Wahanda Gift Voucher purchases are not eligible for points rewards. Accumulated points can be exchanged for account-specific, fixed denomination discount vouchers. Points are not transferable for cash.
Wahanda Beauty Points will be credited to eligible accounts 3 days after an appointment booking visit and 14 days after an eVoucher booking. Bookings that are paid for at the venue at the time of visit, that are cancelled or are incomplete on the part of the customer do not earn any Beauty Points. If your appointment booking is rescheduled, points will be credited 3 days after the completed appointment. Points cannot be purchased or obtained in credit from other promotions.
Once you have accumulated 250 Beauty Points you will receive a £25 voucher via email notification in the following week, which is valid for bookings on the Wahanda website or app only. If you redeem a service with a value of less than £25 you will not receive a partial credit and your points balance will be deducted the full £25 / 250 points. Each subsequent voucher is awarded at 250 point intervals and any sums that fall between these thresholds cannot be redeemed against rewards. Points can only be redeemed in 250 (£25) blocks. If a booking total exceeds the value of your current redeemable points balance, you must pay the remaining sum using an alternative method (credit/debit card).
It is not possible to transfer a point balance to another account. You may transfer eligible vouchers to friends or family, once you have reached 250 points.
Points earned will automatically expire on a rolling basis after a period of 12 months. If you have earned sufficient points to claim a voucher, but a portion of points earned subsequently expires, the voucher will no longer be available until the threshold has been met. You will be able to track progress of points earned and upcoming points via email notifications sent to you for the duration of the trial program.
If we suspect fraudulent activity, we may terminate your right to earn or redeem points. Wahanda reserves the right to amend or cancel the program at its discretion. In the event the Wahanda Beauty Points programme is terminated, we will give reasonable notice of such termination, including your right to earn or redeem points issued by us.
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