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Imagine Spas

Offering the finest spa treatments... With a comprehensive treatment menu including massages, facials, body wraps, and more and using only the finest spa products from some of the world's leading product houses, we think that we've got all you need to relax, revitalise and restore; bringing you back to your very best and making you look and feel amazing.

Signature Collection Spas: Our flagship day spas offer everything you'd expect and more from a contemporary spa.

Essential Collection Spas: Day spa quality spa treatments, packages and service now available at a hotel near you!

Imagine Salon Spas: The finest Imagine treatments and our legendary customer service in a beauty salon.

Latest review of Imagine Spas (10 reviews)



Verified (?) Visited Jun 2015

Start with hotel. The venue is fantastic, the building is lovely, comfortable and well presented. The room was a little disappointing for a 4 star and the price. Wouldn't say it was executive it was ok. The reception staff did not tell us what we were to get on our itinerary, not sure if they knew. One part of the info they did give us was wrong, which led to some embarrassment in the evening that I will mention later.
The breakfast was very good. Unfortunately it was very busy and the reception desk was through the dining areas next to the hotplate. This resulted in guests queuing past our table waiting to be seated and added to the queues of people at the hotplate. So we couldn't move to do much. The queues at the hotplate were due to running out of plates and various items of food. One member of staff was doing the best she could to keep on top of the situation but just could not manage by herself. There didn't appear to be any other staff available or willing to help out. The used plates etc were not cleared from the tables and no one came to ask if we had what we needed or wanted more tea or coffee. To be honest I didn't want to ask anything and add to their problem. I noticed others complaining at the time. Not what I would expect from a four star establishment.
The spa staff were fantastic, very helpful and polite and reacted to requests promptly. The Spa itself was as I would expect, very nice.
The hotel cleaning staff were also helpful and polite.

The main criticism is for Wahanda or lastminute.com, no fault of the hotel I think. I have purchased these spa breaks from your site before and have been very satisfied. This one was more expensive and did not come close to the other experiences. I use Whittlebury hall as an example which we have been to twice and was excellent. We took some evening wear with us to enjoy our dinner in an expected lovely hotel setting similar to previous experiences. This is where the embarrassment came. On booking in the reception told us we were booked in for our evening meal at 1930 as I requested and gave us directions to the hotel restaurant. After enjoying our Spa we dressed for the evening and turned up at the restaurant to be told we were not expected at all that evening. We went back to reception where we told by a different member of staff that we were booked into the pub adjacent to the hotel! So we were dressed up and joined the throng of people and children in shorts and vests for pub grub and atmosphere! Not even close to the excellent dining we had at Whittlebury hall. The pub manager and staff were excellent by the way and did their best to look after us well.

This completely ruined the stay, in my view nowhere near making it good value and a poor experience overall with it not being anywhere near as good as other products from yourselves.

Exclusive offers at Imagine Spas

The Wahanda Spa & Wellness Gift Voucher

The Wahanda Wellness & Spa Gift Voucher

£25 - £200

The Wahanda Voucher is not accepted at all venues in this chain. See a list of venues that accept the Wahanda Voucher

Exclusive Overnight Romantic Spa Break

Exclusive Overnight Romantic Spa Break

£114.00

Save 60%

Fire & Ice Spa Day Experience for Two

Fire & Ice Spa Day Experience for Two

£35.00

Save 41%

Afternoon Tea and Spa Day for two

Afternoon Tea and Spa Day for two

£65.00

Save 49%

Half Day Spa Discover Experience

Half Day Spa Discover Experience

£30.00

Save 38%

EXCLUSIVE 2 for 1 Half Day Spa

EXCLUSIVE 2 for 1 Half Day Spa

£22.00

Save 50%

Discover Half Day Spa

Discover Half Day Spa

£29.75

Save 40%

Twilight Spa Experience

Twilight Spa Experience

£12.00

Save 45%

Trio of Treatments

Trio of Treatments

£50.00

Save 52%

Enrich Half Day Spa

Enrich Half Day Spa

£60.00

Save 25%

Eyebrow and Eyelash Tinting

Eyebrow and Eyelash Tinting

£10.00

See all 402 offers available at Imagine Spas