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Facials reviews

Also known as: Aromatherapy Facial,  Facials - Children,  Firming Facial,  Neck Treatments,  Facial

 
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I was so tempted not to write a review to stop Theresa getting too booked up!

Dollface is based in an alternative therapies clinic where I suspect Theresa is renting a (very nicely decorated and relaxing) treatment room. Reception staff are really helpful and friendly, the waiting area's pleasant and the loos were spotlessly clean.

Theresa herself is lovely - really knows her stuff and obviously loves what she's doing. She recommended a particular facial for me after having a good look at my skin and the results were nothing short of spectacular!

After experiencing a plethora of sub-optimal treatment experiences around London (and in particular Canary Wharf) it's such a relief to finally find an enthisiastic professional who knows what she's doing.

Highly recommended - but don't go telling everyone!

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Verified (?) Visited May 2012

An extremely relaxing environment right in the centre of Southport though once inside, it feels like the outside is a world away. Plenty of treatment rooms available, friendly staff and certainly comes highly recommended!

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Visited Apr 2012

I visited Beauty at the Salon after months without treatment, I was in a bad way! So had 4 treatments a facial, waxing an eyebrow shape and eyelash tint.

I was suffering from a terrible bout of spots around my jawline but the Yonka facial really helped and was very good value considering the amount of time my therapist spent. The products smelt great and didn't irritate my skin which is very prone to flaring up! I particularly enjoyed the, I don't know what to call it! but a sort of vapouriser used to put the essential oil mix on my skin. My therapist was very competent and seemed to take time to understand my skin type and explained each stage of the facial, she also didn't make too much conversation during the facial which I often find difficult in these situations!

For my leg waxing my therapist used Lycon wax, which is what i searched for when i and found this salon online in the first place. I had Lycon wax used on my legs once before but didn't really notice the difference until I went back to normal roller wax and noticed how many more ingrown hairs I got on the regrowth. I will always opt for this wax now if i can find it. Again thee therapist seemed to put a lot of attention into getting the best finish, getting the magnifying lamp thing out and tweezering any stray hairs on my legs at the end of the treatment.

My eyebrow shaping was very good- she used threading to get the best shape. I asked her not to take to much off my eyebrows (not too keen on the tadpole eyebrow look) and she listened and I was happy with the shape. With the eyelash colour she spent alot of time preparing the lashes and I didn't get the awful dye in the eye scenario and was very pleased with the final outcome.

I was honestly suprised to get such good service from a salon on the main drag outside Hove Station, but i really am pleased with the result and will make a return visit soon.

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Visited May 2012

I had the most amazing facial, performed by Doleen at Kiyoshi Spa. I have suffered problematic skin since my teens and have visited various clinics and salons acrosss the UK and other countries.The level of service offered was impeccable and far better than any other place I have been too. Doleen put me at ease and I noticed an instant improvement to my skin. I would highly recommend Kiyoshi Spa.

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Anonymous



Verified (?) Visited May 2012

a lovely salon and excellent treatment, i would def recommend having a treatment at lindys escape at tony and guy, it was very relaxing and i left feeling refreshed and revived, very handy city centre location

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Verified (?) Visited May 2012

This was a great offer. Fantastic experience and the facial was one of the best I have ever had. Located in Knightsbridge the location and ambience were excellent and would definitely recommend if they do an offer again.

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Verified (?) Visited May 2012

Very friendly on the whole. Therapist asked the right questions but didn't talk too much. Massage was geat, wonderfully relaxing, many different techniques used. Facial was good, included the neck and top of chest around the collar bones, which was very nice except when the skin was wet I felt a little cold.

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Another fantastic visit fabulous location and so relaxing, went into the spa, pool and sauna even managed a walk round the area already booked for another visit, the cream tea was delightful and you have the option to upgrade to lunch which is also fantastic

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Verified (?) Visited Apr 2012

I got the Environ facial, which was good value for £20 but I would not pay the full price. I had to wait for a while in the waiting room and I thought my therapist could have been better. I would go back to get the facial at this price, but it is standard, cleanse, tone, steam, extraction and mask.

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Visited May 2012

The beauty room is just what we needed, they provide a really cool service, they actually listen to one's needs, and are on hand for advice. facials are just fantastic, and their waxing is just superb. no pain, quick and painles.. always ready for a return.



Visited Mar 2012

I usually try to have one facial a month, and struggle to find a good therapist, who uses firm movements, rather than the wet strokes, and I have to say that at Heaven Sent Beauty, we experienced the best facials, that we and my mother have ever had.

Easy to park, easy to find, fantastic staff.

We will definetely be regulars!!

Thank you.

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Visited May 2012

I was very impressed by Beauty Direction and am glad I found it thanks to the Wahanda deal. Easily the best massage I have had in a very long time. The therapist was really friendly and clearly excellent at her job! Highly recommended.

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Visited May 2012

My group consisted of 2 friends and myself and we each had a two hour facial and massage treatment. Our therapist was wonderful very professional and extremely courteous. Whilst we were there (total of 6 hours) we saw various hairtreatments being undertaken and completed and we were all highly impressed with the end results, as were it appears the clients having their hair done. The majority of the staff /stylists were very friendly and all our enquries relating to services on offer were answered accordingly.
I myself intend to visit the hair salon for a treatment and if all goes well may switch to Helena McRae as my permanant salon.

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This was a very relaxing day and very much worth the money. The treatments were amazing and the staff made you feel very relaxed. i was so worried about my eyebrows , i never had a threading before ,its was amazing the way girl shape my eyebrow. this is going to be my 4th visit in this salon ,i will recomend you to go there.

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Visited May 2012

Highly recommend My Lotus 2 hour External and Internal Nutrition session. Found the individual wellness evaluation very helpful highlighting health and lifestyle aspects needing attention/change. Plenty food for thought! MyLotus is passionate about individual health and wellbeing and helping us take the small steps to improve ours and the knock-on effect this can have on our relationships, work and enviroment for a truly sustainable future.

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Visited Apr 2012

Shockingly bad customer service - rude staff and manager. Don't waste your money.

I bought an online voucher for a treatment here.
I got shown into the room and told just to undress and lie on the table - no explanation of what the treatment involves. Room was freezing cold, I told the therapist this and she did nothing to resolve it. She talked about herself throughout the treatment.

I was meant to get a body exfoliation, facial and scalp massage. Rather I feel that I just got some lotion slapped on, didn't get a scalp massage at all, facial lasted about 3 minutes. At one point the therapist said "I'll leave you to relax with the face mask on" and she came back in within a minute!!

Had I wanted to put body lotion and face cream on, I could have done this at home.

Phoned manager to discuss. Left 3 messages, then emailed, apparently they took my number down wrong - 3 times. In fact she then read "my house phone number" back to me and it was someone elses entirely. Clearly other people are also phoning to complain. She then refused to accept that her staff could have done wrong and suggested that I wouldnt have been happy with anything. Refused to accept that she has a responsibility under the law to refund me.



It's advertised as

Therapy Face and Body Detox - 1hr 15 mins - £70
The treatment starts with some body brushing to increase the circulation. A detoxifying salt and oil scrub is then massaged in to the skin and you are wrapped up to let the body absorb all the goodness whilst a facial and scalp massage is carried out. You are then unwrapped, scrub is removed and the body is drenched in moisture rich skin nourishing milk bath.

Yeah right, this is quite possibly the worst service I've ever had from a beautician. I'm taking it up with trading standards, as management are so uncooperative, despite me explaining the law to them.

Wanted a destress and detox. Ended up pulling my hair out.

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Verified (?) Visited Apr 2012

It was very busy in the small relax area by the steam and sauna when I arrived but it did get quieter. Great treatment with really good facial massage and comfortable room. I relaxed in the hotel lounge after which was big and empty enjoying a pot of tea.

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Verified (?) Visited Jun 2011

I went there with my fiance (at the time), and we had an amazing time overall.

When we first arrived, we weren't sure what to make of it as we got lost within the facilities whilst trying to find the actual Spa. It seemed to be a bit of a maze getting there from reception but once we got there everything went smoothly. The venue itself was lush and top quality. The lightl was right, the facilities were perfect and the staff were really nice.

We had bought a spa day with light lunch and we we arrived, we practically had the pool to ourselves at times and the steam rooms only had a couple of other people in. Occasionally it felt like we had the place to ourselves which was great.

The treatments were unfortunately in separate rooms, but none-the-less, were at high standards.

The only negative was that the choice of 'light lunch' was very limited and we ended up paying in addition for a 'real' lunch. But aside from that, I would definately recommend this place and would go again! Especially if there were more offers as it can be a little pricey - but is worth the treat.

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Verified (?) Visited May 2012

Absolutely brilliant Dermalogica facial, gorgeous products, steam was amazing (though I can understand why there is a box to tick to say you don't suffer from claustrophobia, as it is slightly daunting at first - but amazing after that!), heavenly head massage while the products got to work and the heated blanket was the deliciously cosy icing on the cake! The relaxation room was very nicely done, with sofas that make you want to curl up and sleep and the whole place had the feel of a super chilled temple. I didn't use it as only had a facial, but feel the need to point out that the shower in the treatment room looked fab, which they don't at some spas. My friend and I both left feeling completely relaxed and in awe of how soft our faces were!

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Visited May 2012

Have had a series of different treatments at Sabio hair and beauty, an all over color with highlights including a cut and blow dry with Danny and a facial with Abby and spray tan. The service Sabio provides is outstanding and excellent customer service. Absolutely love my hair thanks to Danny, he was so friendly and enthusiastic about what he does and my hair is exactly what i wanted if not better!!!! the following week was so happy with the service i booked in for a facial with Abby the beauty therapist again so pleased with the treatment very relaxing and skin has most definitely never felt better had great advice on which products should be using and excellent aftercare to follow the treatment.I have now booked for a months time as cant get enough!!!!spray tanning booth is a wonderful experience very clean and hygienic danny showed me to the room and told me everything i needed to do and had plenty of time for all my questions, and the machine did the rest so easy and quick highly recommend as feels light on skin and happy to go out after having been sprayed. overall im so happy with the service given by all the staff at sabio hair and beauty would highly recommend anyone to visit them as you wont be disappointed!!!

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Visited May 2012

The worst service that I've ever experienced in a salon. Rude staff, ridiculously uncomfortable massage and terrible facial. The therapist refused to listen to me when I told her that she was hurting my feet during the massage and event told me to be quiet. I was fuming!

She then gave me an awful facial and left exfoliator on my skin after having put really oily and heavy moisturiser on my combination skin. She begrudgingly washed off the moisturiser and attempted to wipe off the exfoliator ......unsucessfully. She then finished the facial, walked out of the treatment room and switched the light on which was so bright it practically blinded me. Hardly a relaxing tranquil experience

The therapist then kept coming back into the room while I was trying to get dressed, even though there were no further clients after me, which she needed to make the rooom up for.

When I left the treatment room and returned to reception it was quite clear that the staff were gossiping about customers.
Suffice it to say I will never go there again. I do not recommend this salon

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Verified (?) Visited May 2012

Quite compact but pleasant and nicely decorated . The treatment room backs out onto the main road which is quite busy so not that easy to relax completely . However , the massage was nice and the facial was enjoyable and the products used were nice. The derma-clay mask used at the end was very strong for me personally so be wary if you have normal/ dry skin as it will completely strip you of moisture . Perhaps ask for an alternative. My sister who has oily skin was fine with it. All in all a nice place with pleasant staff in comfortable surroundings.

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Verified (?) Visited May 2012

On top floor of building so not good for those with mobility issues. Was greeted by a really nice lady but she didn't introduce herself so do not know her name. She asked me if I had brought something to change into but as I had never had this done before and it wasn't mentioned I hadn't. I was asked to stand on a towel whilst the seaweed type mixture was applied to areas of my body and then I was wrapped in clingfilm. I lost 9 inches overall from hips, chest, arms and thighs but can't say that I really noticed. My facial was a cleanse, exfoliate and mask which was left on for 30 mins - no facial massage which I think is always the most beneficial.

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Verified (?) Visited May 2012

On arrival the staff weren't very inviting. They looked at you fairly blankly which made you feel that you were'nt expected. They seemed uncomfortable as to who would show us around as though it wasn't in their jurisdiction. The water provided in the reception area was really warm like it had been sat there for days. Very unpleasant! One of the lockers did lock and both the toilets were dirty until my friend flushed them both which we both thought...YUK!!! We used the gym but as we had no headphones and they didn't have any available; we could listen to the music. We had to instruct them when we wanted our tea and they brought us a small box with 4 chocolates in as a complimentary gift (we thought). Our invitation offered tea and cakes! When we asked for tea in the afternoon they made one pot of english breakfast although we asked for both EB and Earl Grey. Twice they ignored us on that. We were told our chocolate was instead of our cake and because I made a fuss the poor girl had to speak with the manager and we were brought a cup cake each We also had to ask for clean cups and a fresh jug of milk as they hadn't cleared away the pot from the morning and expected us to drink from the same cups We didn't order food from the hotel because the service was terrible There was no swimming pool but a plunge pool, sauna and Jacuzzi. The steam room wasn't working properly and the maintenance manger didn't appear to fix it so we didn't get to use that. It is based on the 3rd floor so is only accessible by lift. Anyone who has a phobia of lifts best choose another venue.
The facials we had were lovely but as neither of us have had a facial before we can't compare.
The girls were lovely though! Although mine spoke limited english, she was really kind and very good at ther job.
We probably wouldn't go here again as we had travel a fair way and were dissapointed.

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Love this beauty salon, all treatments are SUPERB!!!!

- AMAZING PAIN-FREE waxing (5*) - seriously NO pain at all!!!!!
- WONDERFUL prescriptive facial (5*) - honest and caring advise!!!!
- FABULOUS gelish manicure (5*) - tell you the latest trend of the season!!!!

Theresa, you are a STAR :)

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Visited May 2012

I have been having regular facials at Rani Mirza for about the last 4 four years. Prior to that, I had had facials maybe once a year as no matter what salon I went to I never found that they made a visible difference and was always suspect as to their benefits. All that changed when I went to Rani - people (who were unaware that I had had a facial) kept commenting on how glowing and radiant my skin looked. After having red carpet facials, I have also been asked by friends (on more than one occasion) whether I have had botox because my lines disappear and my skin looks so perfect!

The deep cleanse and red carpet facials are one and a half/two hours of pure relaxation and pampering. I am a lawyer who works long hours in a stressful job - The salon and treatment rooms are serene and the atmosphere is relaxed - I frequently fall aleep during my facials and always leave at the end of the treatment not only with fresh skin but feeling rejuvinated and a great deal calmer than when I arrived.

The products Rani uses are top notch and Rani and her team of facialists really are at the top of their game - I trust them implicitly with my skin and their advice on what products to use. They are friendly and knowledgable but never pushy when it comes to buying products. They are also very accommodating when it comes to having to rearrange appointments etc.

I would not consider going anywhere else for my facials and the other treatments I have at Rani Mirza -and I would not hesitate in recommending Rani Mirza.

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Verified (?) Visited May 2012

I went for my apointment 2 weeks ago, and was happy with the treatment

There clinic is in The Tanning Shop downstairs, there was no reception area there so when i went downstairs i wasn't sure what do to i just sat down hoping someone would eventualy come. I was waiting for about 10 minutes then the therapist came out from one of the rooms, she greeted me and asked me to fill in a form. Once that one done we went into the room she asked if i've had this treatment done before, she explaind the whole process in detail, then we got started. Ive have this treatment before but not the diamond one which is a bit courser granules but by no means painfull.

i found it a plesant experience and look forward to my next one, the therapist was very nice, helpfull and chatty

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Verified (?) Visited May 2012

I had one of the best eyebrow and lash tints here. The first time I came out without stinging eyes and the dye has lasted well! I will definitely return.

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Verified (?) Visited May 2012

I took my sister along for a treat. We both had a great facial, with hand, neck and arm massages. Yherapists were lovely. We felt refreshed and sparkling clean afterwards.

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Anonymous



Verified (?) Visited May 2012

I like the City as lots of interesting places and parks around. A good spot to unwind and relax whilst getting some advice on possible skin remedies. Offered a good servie but experienced staff in an appropriate environment.

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Verified (?) Visited May 2012

Great deal on Wahanda, lovely facilities, very relaxing. The spa/pool facilities are small but well presented, the, loungers by the pool give it a lovely chilled out feel. The gardens were lovely too.

Most of the staff were amazing, friendly and professional, but sadly this was let down by only a couple of staff. We notified Greenwoods about this, but are still waiting to hear back. If it wasn't for this small blip it would have been a perfect break away!

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My friend and I loved our spa day at the Marriott hotel Edinburgh, purchased through Wahanda which we visited in May 2012.
Firstly stress and hassle free, we parked in the hotels free car park provided for hotel and spa guests
On arrival at the Hotel the Spa reception staff were welcoming and helpful .
We were provided with a locker robe towels and slippers .
The spa facilities were excellent and spotlessly clean.

Firstly we visited and worked out in the well equipped gym and were guided and advised by their very friendly gym instructor and knowledgeable personal trainer Lynn.
Then onto some R&R in the swimming pool, sauna and Jacuzzi.
(One small niggle suggestion is there is nowhere within the spa to have a snack/lunch unless you get dressed and go to the hotel bar so we felt if the hotel introduced a small cafe area in the spa premises it would be a welcomed by spa users? )

In the afternoon we were given our treatments by their fantastic beauty therapist Rachael who gave me the best back neck and shoulder massage and facial i have ever had she has magic hands!!! and i will be paying her a return visit.
My friend and i felt thoroughly chilled and pampered, all in all a fantastic experience at a super spa.

Carol Kent

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Verified (?) Visited May 2012

Booked this spa day as a present for my mum's 50th birthday. On arrival the staff were lovely and very welcoming. They made us feel at ease about the day as neither of us had been on a spa day before. The treatments were great, we both had a hot stone massage and a facial. The only downside to the facility is that you have to walk through the gym in your robe and into the lift to go to the treatment room which was a bit embarrassing, especially as there were hotel guests using the lifts etc. Both me and my Mum felt abit stupid! I would recommend you take your own robe as they only supply large ones and at 5 foot 2, it absolutely buried me!! All in all, we both enjoyed the day.

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Visited May 2012

This place is fairly average in terms of location or facilities and even worse in customer service and beautican ability. My partner bought me a Dermalogica facial as a birthday present, and since we are fairly new to London, I thought this place seems fine and fairly close to home for trying out a new beautican in London. I had the same (excellent) beautican in Edinburgh for 7 years and the same (excellent) beautican in N.Ireland for 4 years previously and knew exactly what to expect from a Dermalogica facial.

I was shown into a dimly lit room, which seemed nice and warm enough, asked to take off my top and pop my bra straps down, which is standard. But once the facial started, I realised the lady did not not what she was doing. I have fairly okay adult acne on my lower jaw, and she decided to scrub in hard circular motions at this area for what felt like forever. Then she did 'extraction' on my blackheads on my nose, but couldn't see very well, so suddenly every light was turned on so brightly that, even though my eyes were closed, they started to water with the light. After that, she applied a mask, and then proceeded to do the standard neck and shoulder massage while the mask worked. I have the kind of skin that, usually, loves any kind of massage, or just to be touched in any way. What she did can only be described as a hard-core thai massage!! I said nothing as I thought it might be good for my knots and aches, but after she finished on one side of my shoulder, I had to ask her to go lighter because I was in pain (as shown by the bruising on my arm the next morning!) after which she barely touched me, and basically just stroked my other arm for a bit and then stopped. After the mask, she moisturised my face, but spent so long rubbing it in, in what I can only assume was an attempt to give me a facial massage, that my skin felt dry and tight after; which is something that I have never experienced after a Dermalogica facial!

After this, the facial ended, the lights went on and I was asked what Dermalogica products I wanted to buy. After telling the woman I already used them she looked at me quizzically and said "But you are so spotty?", apparently failing to see the reason why I came to her. After which, I was told Chinese tea and biccies would be waiting on me in the spa area to 'relax'. The spa area that looks eerily like the chair in reception. After she left me to get dressed, I checked my watch and realised the facial was 41minutes long! Not the 60minutes as claimed on their website, unless the hard sell and the tea were supposed to occupy the last 19mins.

All in all, this experience left me with sore, red skin, unhappy and left my boyfriend £54 poorer without the happy content girlfriend which should have be bought with such money! This spa clearly do not know what to do with Dermalogica products or how to carry out a facial. I can't speak for the other services they offer, but I know that since I am looking for my 'forever home' beautican, where I can go once a month for a facial, this Spa definitely isn't it!

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Everything was just as good as the first time ,again great value for the money, only paid £20 for the voucher and had all day spa use and two treatments .....couldn't ask for more!

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Fully qualified staff, excellent service thoughout and really friendly. Innerspirit has a team of people who go that extra mile to make you feel comfortable and pampered. They are so community minded and this makes the place really special.

If you want to be pampered then this is the place to go NOTHING is too much trouble for any of the team.

Go and try them out yourselves and I know you want be disappointed!! I have never been disappointed.

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Visited May 2012

Wasn't the easiest place to find but is right next to queensways tube so you just have to know where it is. entrance to building seemed odd but once i got to perfect feet it was so nice inside and staff gave me a warm welcome. The facial was one of the best i have had in years, very good therapist. then i had a shellack manicure. i have shellack a lot anyway but the prices are very cheap at perfect feet. also one of the best shellacks i have had. cannot recommended perfect feet to enough people!!

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Had a good day with my mum at the Marriott using the pool, jacuzzi, steam room and sauna. Loved the jacuzzi which was wonderful and hot. The sauna was small (only a few people an fit) but fine for me as was in this by myself. There is a slightly bigger steam room

It was very good in the morning up until around 2pm as was quiet with only a few people in the pool but it got much busier in the afternoon (it was a Saturday so lots of parents with their kids)

With regards to the Solas Spa it was very good and the therapist looked after my mum and I well. We had a facial, back,neck and shoulder massage along with a file and polish - took around 1 hour and 15 mins.

I really enjoyed the spa treatments and would go back - this was excellent value but I think I would go during the week instead of weekend

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Verified (?) Visited May 2012

Had a wonderful day at MacDonald Houston House Hotel

I was the only one there on a spa day so was well looked after by all the staff. The lunch was excellent - love the boxes. I had the thai beef and noodles

I had the pool to myself several times during the day which was a bonus

I had a facial included in my deal but also purchased a back, neck and shoulder massage on the day. The therapist was excellent - firm but not painful.

My only negatives for the day and things that the spa could do better was

- relaxation room for using before and after spa was not very relaxing - it needs to be more like the one at Inchyra and Marine Hotel at North Berwick which was very relaxing and able to lie down properly
- Would benefit from a jacuzzi

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I went here with high expectations as I have become a bit of an Elemis snob at other spa's/salons at various locations around the country as well as in some 5* hotels. I wasn't dissapointed in the least! The attentive receptionist made sure I was knew where I was going and given a tour of the facilities. The Hydrotherapy area, changing facilities and relax area were lovely and I was brought refreshments to the relax area where I waited for my treatments. I was then taken to my treatment room by my therapist Tanya, who then proceeded to tell me what my treatments included. The treatment room was very restful and calm, the large treatment bed (heated) was really comfy and I felt myself soon drifting. The whole session seemed to fly by as confident, expert hands worked their magic. I was suprised to find such a gem in a public sports facility. I was blown away and have booked a series of facials and massages in the comming months. Well worth a visit or more.

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We arrived for our booking and were taken for our choice of treatment (facials). The staff were
lovely as was the treatment but this only consisted of 40minutes of the whole package. The spa part was a total nightmare....
We went to the changing room to continue our visit. We arrived at the pool and were surprised to find a 'waterbabies class' in progress. We did not expect this when booking a spa package.
We tried to get some water from the font but it was not working. I knocked on the office door next to
the pool and asked where we could get water, only to be told that the font was not working and that
we would have to go back to the changing rooms.
I would have thought it may have been an idea to have alternative water supplies available until the
font was repaired, there was no notice posted to apologise for any inconvenience.
We then went back to the changing rooms to get a drink.
We then returned to the pool area to find yet more mothers and babies. We decided to try the steam room in the hope that the class would end soon. Unfortunately, there was an appalling drain smell in the steam room, another fault, so we had to leave.
At this point, we returned to the staff and asked how long the baby classes were to continue. We were told it lasted till 3pm. We had arrived at 1pm and had a 35 minutes treatment and were now faced with the possibility of listening to children's songs or suffering sub standard pool facilities.
We had no option but to leave.
Totally feel cheated as I could have easily had a facial at my regular salon and enjoyed better facilities. I did contact them to offer my complaint and was asked to writin, I did, on the 2nd May but have heard nothing... Don't Buy !

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As a birthday treat to myself I shopped around carefully for a spa day. At Virgin Active Canary Wharf I chose the mini spa package which more than exceeded my expectations. After reading several reviews of other spa packages that are held in places that are also busy gyms, I was a bit concerned that I may not get quite the pampering and chilled out experience I wanted. However I was very pleased and delighted with my whole experience. The spa was in a seperate area of the whole complex, providing peace and space from the noise and other business of the gym. My package included 3 treatments all performed by Natalie who was a friendly, helpful and amazing therapist. My skin consultation test thing got me a bit baffled, I wasn't really sure if the results from the computer readings were realistic or not, but I went along with it anyway. Both my facial and massage treatments were the best I have ever received. They were so relaxing and thorough. And on top of my treatments I also had full use of the gym and spa facilites and was given free use of a robe and towel also. The gym, pool, spa and changing areas were also very impressive and luxuriously spead out. In fact the jacuzzi I could even swim around in!! Any other jacuzzi I have been into, even in top hotels, normally are only small and able to squeeze 3 or 4 people in. There were two saunsa; one inside the female changing area, and another mixed one by the pool along with steam room. The pool also was a generous size and looked right out over the Thames. The view and location was stunning. Overall, it was a very pleasurable experience and I'd reccommend it to anyone. I'll surely be back someday.

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Verified (?) Visited May 2012

When I booked my appointment at Escape the staff were really efficient and friendly and they gave me good advice over the phone so that I could make the best idecision about what kind of facial would be suitable for me. The therapist was great, really professional and nice. It was bustling with clients downstairs but upstairs where I had my facial, it was quiet, relaxing and an overall lovely experience. I will definitely book future appointments at Escape again!

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Verified (?) Visited Nov 2011

Location is lovely. You feel like a million dollars just walking into the Hilton hotel on Park Lane. Then the seating area is tranquil and relaxing and was offered a choice of champagne or hot drink while I waited. The therapist was lovely. Made me feel very comfortable an explained what she was doing. The location, spa, therapist were great. would definitely recommend it.

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Verified (?) Visited Aug 2011

The spa is in the basement of a building in a nice quiet lane. A nice enjoyable facial however it wasn't one of their top ones. I didn't like that the therapist was trying to sell me more treatments at a discounted price.

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This is my second visit to Sophia,and i must say first & foremost she is a lovely lovely lady,so friendly,making you feel relaxed & welcome.

The facial i had with sophia was amazing,well worth the money that my sister paid for it,which was a birthday present off her to me,i enjoyed it very much.

The last time i was at sophia`s i had my eyes done & again it was a lovely experience.

I will be going there again & again,keep up the fantastic work Sophia.

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Verified (?) Visited May 2012

Nice place, staff very friendly and treatments were nice and at a great price for two hours of relaxation. we were booked in for a massage and facial, booking was done over the phone and real smoothly

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Visited May 2012

I have visited this great salon a few times after finding it accidently on the internet through wahanda. They are a great local salon. It's a fantastic place which offers a one-stop shop type of service.

The beauty room is lovely and comfortable and very relaxing with music and candles used when I had my relaxing massage and facial (on special offer for a tenner wow). And they offer other services from excercise classes to hairdressing. I find it well worth the visit as you can get good quality treatments all at great prices and in a relaxed, friendly enviroment (they seem to know almost every customer that walks through the door). The therapists are lovely and skilled in the treatments.

It is a little tucked away as its in a shopping square, but, there is plenty of parking at the rear of the shops next to the school and its a great find.

You can really tell the people that work here put their heart and soul into the place. Keep it up.

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Verified (?) Visited Feb 2012

had a fab day totally recomend it thank you cant wait to go back with my daughter as a treat the shop and staff are just lovely treatments are just lush thank you once again x

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Verified (?) Visited May 2012

This was a lovely relaxing overnight spa break. I thought the food was delicious, and the accommodation was really spacious. I particularly liked the 'chill out room' to lounge about in after my treatment. The heat experience also made it a memorable stay. I'd definitely go again!

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Anonymous



Verified (?) Visited May 2012

I had a nice Dermalogica facial. The only downside was after I had got dressed the therapist came back in the room and started to do a skin analysis and recommend products when all I wanted to do was go home.

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Verified (?) Visited Mar 2012

Was able to use the sauna and steam which was nice. The relaxation area was quite small as this was part of the gym. The treatment rooms were on the other side of the gym, but the rooms were big and pleasant. The facial I had was really good and the products used smelled really nice. They use Ren skin care products which I use, and was happy with the service provided.

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Visited May 2012

this was the best treatment i have ever had before.

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Verified (?) Visited Apr 2012

I visited Norton Park for the day with 4 friends after we bought the offer on group. We arrived and our treatment times had been changed from when we booked over the phone and were nearly 3hrs apart which was a shame, but none the less it didn't spoil the day.

We started off in the small but adequate gym and the staff didn't acknowledge us at all ! I found this unbelievable, considering the equipment and health and safety. It was a good job that we are all gym members at our local gyms and knew how to use the equipment !
We then went and had lunch in the bar area. The menu consists of soup, sandwiches/paninis or afternoon tea with typical hotel prices. There was a wedding on at the hotel and there were a few guests in the bar, and a few other tables already having lunch, not what i would call busy when we arrived. There were only 2 staff on behind and serving the drinks and food. We waited a fair time for our sandwiches and a latte arrived luke warm and the bar waitress forgot to bring the milk and we then had to go and ask for it again !
We made good use of the swimming facilities (sauna, steam room included) which were clean and towels were available on request. I had 2 treatments; a mini facial and back neck and shoulder massage which was very relaxing in a beautiful room with a lovely therapist. Would I go there again..yes if it was on a Wahanda offer, but not full price!

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The salon is welcoming, comfortable and a real treat to visit. H and her team are polite, friendly and extremely knowledgeable - I can't recommend them enough!
Whatever my mood they intuitively know whether to ply me with magazines & tea, let me snooze or have a chat.
I absolutely LOVE the environ range they introduced me to; the consultations are bespoke to my needs and the treatments are a little bit of "Heaven"!. My skin has never looked or felt brighter and better and I get lots of lovely compliments since I started visiting Heaven at No7.

Another wonderful facial which left me feeling really relaxed and my skin was glowing. This was a treat to myself and I will definately be going back and recommending this to my friends.

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Visited Apr 2012

I have had lots of facials over the years but Dawn's are the best! She is lovely, friendly and very professional - and her treatments make a noticeable difference to my skin. Very highly recommended!

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Visited Apr 2012

I have looked everywhere in the North East for a salon that does Oxygen facials and only Beauty Visage do it. The therapist Bev is absolutely lovely, she makes you feel welcome and relaxed. She carries out treaments in her lovely bungalow which she has transformed into a warm, cosy treatment room.

She explained the procedure fully and went the extra mile by using some beautiful products from Environ and a beautiful gold face mask. Once I have some extra pennies I will definitely return as it was a fantastic experience. x

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Friendly yet very relaxing, a unique beauty therapy business that I recommend!

Every treatment I have received was great, and the minx nails were fab and last nearly 3 weeks.

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I am a well travelled spa seeker who is now a regular at this spa, and I can honestly say I am so pleased with my experiences here having had many types of treatments. I stumbled across it by accident as a Gym London member of another gym but came to Epsom for a class and walked past the spa promotion stand with intrigue and haven’t looked back – what a find! A true gem, all the therapists seem very well informed and they can’t do enough for you. It’s the little things that really stand out here, from the welcome touch, inhalation bowls, the music and relaxing smell and décor that greets you. It could easily rival most top London spas.

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Verified (?) Visited May 2012

I went o Loconego on Sunday. It was very easy to book, I also rescgeduled my treatment wice and again it was not problem at all. The treatment room is downstairs, but looks fine. I was very pleased with my massage but especially with facial, it was excellent. Overrall would come again

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I would advise that it is a lovely place to go and have a relaxing facial. The therapist who did my facial is lovely. I will be going for another one hopefully soon.

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Last week I was incredibly stressed out & needed to take time for myself so visiting Theresa at Dollface was the best decision I could have ever made.
Theresa put me at ease straight away & was very good in pointing out where my skin needed a little help & the changes I needed to make in my daily skincare routine. I had the Dermalogical facial which instantly made my skin feel light & refreshed. This was all capped off with a soothing massage, so much so I almost feel asleep on the bed.
She tidied up my eyebrows quickly & pain free. Once she was finished I felt like the world had been lifted off my shoulders. My skin was glowing for days afterwards.
The new premises are clean & welcoming & extremely easy to find. Theresa was very professional but also very friendly.
If you are feeling the stresses of your every day life then you should definitely treat yourself & book yourself in. I am very much looking forward to my next appointment at Dollface.

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Visited May 2012

This was my first visit to Lindy's Escape and I have to say it was disappointing...
I purchased a facial through Wahanda which seemed good value so booked to have a back massage at full price at the same time. I’d been looking forward to it all week and spent time looking through the different facials I could have. When I arrived I was surprised to find my therapist wasn’t the lady I’d spoken to on the phone (Lindy) but a girl covering for Lindy who seemed to be very inexperienced and didn’t deliver to the standard I was expecting.
I didn’t receive the facial I requested (Youthful You) which included a peel off mask and I felt like the therapist was just passing time leaving me with different products on then washing them off after running the water numerous times throughout the treatment.
The back massage was ok but definitely not worth £25 (extremely over priced – I have never paid anything like that for a 30 minute treatment even in the city centre)!! The couch didn’t have a whole for my face so I walked out with a crick in my neck and the therapist noisily squeezed herself around the bed about ten times during the massage.
The treatment room reeked of paint and I was told not to touch the walls as it was wet, hard to do as the room was so small – also the amount of noise was terrible coming from the other rooms, people walking on the hard floors and talking loudly - not at all relaxing!
To top it off, after over an hour of talking about my skin type I was awkwardly handed some testers and told that as I’d mentioned having ‘sensitive skin’ to try them, this annoyed me because I’d not once mentioned that I had sensitive skin, it was very obvious the reason she said that was because that’s all she had left in her cupboard!
Overall I didn’t rate my experience, I felt worse after than when I went in and sadly won’t be returning to this salon again.

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Visited May 2012

I can't recommend the facial more highly. Such incredible value for money. Really relaxing with a neck and shoulder massage included – thanks, Hannah. Best facial I've ever had. I've not had many manicures but Jade did a fabulous job, recommending a good colour and making them look so fresh, neat and elegant. I am about book with them again. Highly recommend.

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I've been for 4 or 5 SPA days at Savannah and this was the best value deal i've ever had. 2 X 30 minute treatments and you got approx 50 minutes. I will book again if Wahanda has more offers.The Staff and the SPA are lovely.

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I visited Dollface @ Canary Wharf for the first time last week and had a Dermalogica facial with Theresa. The salon is spotless and light and bright, in a lovely location, easy to find from the station. Theresa used Age Smart products and i had a deep exfoliating facial and then a relaxing massage to finish. I was so relaxed I was nearly asleep. My skin looked and felt amazing afterwards and continued to improve over the next few days as well, it has never felt so soft! Theresa was extremely knowledgeable, asking about my usual skincare regime and pointed out where i was going wrong. She will definitely put you at ease and make sure you leave feeling very pampered!

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Visited Apr 2012

The service I received from Visible Changes was out of this world, I normally only have my eyebrows threaded there but decided to have a facial as there was a special offer on, it was really relaxing and I actually fell alseep during the treatment!...I would recommend visible changes to anyone and will definitely go again for a facial.

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Visited Apr 2012

Thank you for a wonderful facial. The staff were very friendly and i was able to get a last minute booking which was great since i had a wedding the following week. My skin was glowing and i cannot wait to go back for my next Guinot facial.

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Verified (?) Visited May 2012

Not the best place for a facial as normally you'd expect the experience to be relaxing and pampering. However, that is not possible in a tiny room in the middle of a busy hair salon, with conversations all around and two different types of music playing.

The facial itself was quite good, although it wasn't based on my skin type/needs, just general.
The best part was the shoulder/neck massage.
Having to undress in front of the therapist was rather strange but it is a very tiny space.
Perfectly adequate for a manicure but not really suitable for a facial or massage.
I would never pay the full price.

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Billesley Manor Hotel is very warm, friendly and clean. I had a wonderful relaxing stay there as a birthday treat and had beauty treatments. All rooms were clean and relaxing with low lighting and calming music.. Staff were professional and very friendly. I find it hard to relax but this was not a problem for me whist having my treatments. Hettie was my therapist. She was very friendly which made me relax. I told Hettie I did not like lying flat whilst having a facial so she took her time and adjusted the bed to a suitable position for me. While waiting for the treatments I had a cappuccino and could see how helpful all staff were. The pool looked very clean but I did not use it. My husband did and he said it was great. We would recommend this hotel and spa to anyone who wants to wind down, treat themselves to spa treatments and forget everything. I hope to return there soon.

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Verified (?) Visited Apr 2012

It tooke ages to book an appointment, they were never answering to emails or phone. After I managed to book my treatment I received a call the day before saying it was cancelled as they didn't have the therapist the day after (?????) How can you know at 9am on thursday if you do have or not the therapist at 7pm on Friday??? Wierd!!
However...after many calls i managed to find an appointment , even if i couldn't decide the time as they were really booked up.
When I arrived I have to wait in front of the receptionist STANDING for 5-7 mins..as there were no seats!!
After I went to the room and had my treatments which could have last 2 hours exactly, but i was already out of the place after 1h and 35mins...so it's obvious they didn't give me an hour massage.
The worst came while I was trying to relax while having the swedish massage..indeed the therapist got stopped three times from the receptionist which was knocking on the door asking her things...and even if she said sorry i think it's not enough...you cannot interrupt people while trying to have a relaxing massage. The treatment room was next to the reception and you could hear all the talks from the people waiting for treatments, as well as receptionist making phone calls...
The facial was ok, apart from that i have to admit i've lost 40£ with those offers.

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Verified (?) Visited Jun 2011

This was one of the best facials I have ever had! It is a beautilul salon with every comfort considered.
in fact as I got onto the bed I thoght to myself this is 'bliss' - Bliss by name, bliss by nature!
I cannot recommend this place highly enough.

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Verified (?) Visited Apr 2012

The ambience is lovely and relaxing with the movie beforehand and the calm of the treatment room. As usual the treatment was wonderful and the therapist relaxed, skillful and efficient. The new clothes hooks are very useful.

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Visited May 2012

The back scrub and massage was incredible. My therapist applied the right amount of pressure and I only wish it had gone on forever! The facial was also good and I was particularly happy that my therapist removed the blackheads on my face - something that not all facials include. My skin was left feeling silky smooth. The therapy room itself was lovely and the background music set the ambience so well. The only disappointment was the appearance of the entrance. The salon is set underneath a hairdressers and the stairs and entrance hall aren't particularly glamorous. However the treatment room and treatments definitely make up for it.

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Verified (?) Visited May 2012

All the staff were wonderful and the venue was gorgeous (looks exactly like on the images)!

One slight issue is that the pool is used for childrens swimming lessons, which does not make for the most relaxing atmosphere. This is a real shame as the rest of it (treatments, location and venue) were brilliant but it did ruin the mood and we ended up leaving before we might have done otherwise.

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Visited Apr 2012

I booked to go here as they had the OPI gel nails...I have had shellac before but love OPI so wanted to try them. When I got there I realised they also had REN Skincare products and managed to get a facial at the same time...the facial was amazing, the products smell great and it was so relaxing! So far my nails are lasting well and the color is lovely so thumbs up...I will definately return next month!

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Visited Apr 2012

If you have ever been unlucky to be diagnosed with Cancer you are not welcome at Destination Skin . Been in remission for 18 months but refused treatment for a pampering facial due to this previous unfortunate illness . Shocking !!! They expect you to provide a doctors letter 18 months on !!!! . I felt ashamed and i had had the plague !! . Don t you think i have been though enough and deserve some pampering ?? I have been having facials for the past year at lots of different salons and never never been asked to provide a letter regarding my health they have accepted my word . The last thing you want when you feel yuk is a facial believe me i know
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Verified (?) Visited May 2012

I had a really lovely time here. Fantastic surroundings-it feels like a proper spa, beautifully decorated, sparkling clean and very relaxing. My facial was great - the therapist was very knowledgable, giving good tips and a great facial. I was told it was a pretty fantastic place by a friend and I would agree it is. Will definitely return here for another facial.

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Verified (?) Visited May 2012

It was a wonderful relaxing experience. The treatments were relaxing and the staff very pleasant all the time. The atmosphere of the spa was totally calm and a world apart from all the usual stresses of daily life. We loved the pool area and found the experience refreshing and relaxing.

We would both love to go again.

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Verified (?) Visited May 2012

Newly refurbished and very lovely , staff were helpful and lunch was fantastic . I had a facial and my boyfriend had a massage , my facial was nice but felt a little rushed & a bit contrived .A few niggles, as the swimming pool is for the whole of the hotel there was in influx of familys with childeren that were playing and splashing in the pool, whilst we understand kids play and they were lovely kids but if you have paid for a relaxing spa day childeren arent really wat you want but all in all it was a great day and i will say again the lunch was fantastic !!!

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Verified (?) Visited May 2012

The Salon is brilliant and so is the therapist. Couldn't ahve asked for more. In fatc she was brilliant. However, i bought a voucher for and hour long Dermalogica facial and i was in and out in 40 minutes, and that includes getting changed etc. Slightly disappointing really. Having said that that i can't fault the salon at all.

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Verified (?) Visited May 2012

Well,i never give a so-so review, however, this was one of those. I never actually got to have the facial and I had to request for my voucher from Wahanda. It was practically impossible to book an appointment. The phoe kept ringing with no answer, I sent an email which I never got a response to. On the overall worst venue to book an appointment....

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Visited May 2012

The venue was easy to find and it appears the therapist was waiting for me to arrive. As soon as I arrived I was whisked into the treatment room which is at the basement. The venue was clean, quiet and a very cool ambience. The therapist was polite, and clear with what she was doing. The treatment felt amazing and I dozed off whilst having my treatment.I did not feel rushed even after my treatment which made me feel special. The rest of the staff in the salon were equally polite. I would definitely visit again.

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Verified (?) Visited Apr 2012

I had a facial with the manager as it was amazing, definitely the best facial massage ive ever had! My skin was very tempremental and definitely settled down after this treatment. I think they do the best facials in birmingham

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Can't recommend this salon high enough - all the girls make you feel so welcome and carry out the treatments very professionally. I have been attending the salon regularly for about 4 yrs and love every visit! Once you attend this salon you won't go anywhere else.

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Verified (?) Visited Apr 2012

Went to Dove spa lakeside which was fantastic!!! We went for the enlighten detox package which was excellent value for money - the exfoliation , wrap and facial were amazing!!! Would def go back +++++++++++++++++++++++++++++++++++++++++++++++==

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I go to Dollface regularly and have followed from the previous venue to the new one in Canary Wharf because its hard nowadays to find better quality treatment which a more friendly and personable therapist. The new salon is superb and even better as its now closer to where I live than before. I am an excrutiatingly shy customer who is not comfortable having my skin touched, but Theresa has an amazing ability to relax me and make me feel completely comfortable. And as if that wasn't enough, everytime I leave a treatment I feel like I have perfect healthy beautiful skin. I could not recommend Theresa and Dollface more - the best.

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Verified (?) Visited Sep 2011

There was a really nice lady who gave me an excellent facial using lovely products. The salon is basic but clean and is good value. Would highly recommend, espectially with a deal voucher.

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This Salon is beautifully decorated and has a very relaxed atmoshphere as soon as you walk in. The girls are brilliant, so friendly and professional every time. You are always made to feel so welcome and every treatment I get you are made to feel special...Just love visiting this salon for some relaxed "me time".

Keep up the good work girls.

Sharon Duncan
Inverness

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Verified (?) Visited May 2012

very relaxing atmosphere well organised excellant facial for both my husband and myself. tasty food would love to go back in the future. Lots of towels available.The appartments great the whole package well worth the money

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Verified (?) Visited Apr 2012

The staff were friendly and helpfull. The facial made my skin look amazing, it was the oxygen facial. It was very relaxing. The atmeosphere was relaxed and I was in lovely room.

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It was absolutely amazing. I bought 2 vouchers to take my mum along and we both enjoyed every moment. We even stayed longer and bought afternoon tea. Everyone there was fantastic and the whole experience wasbetter than we expected. I've raved to everyone and would highly recommend it. I loved the treatments and we weren't even badgered to buy the products used. Will definitely do this again.

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Verified (?) Visited Nov 2011

Just wonderful! A gorgeous spa with amazing facilities and friendly welcoming staff. We both had a lovely afternoon and left feeling relaxed and rejuvinated.
I will definitely go again and highly recommend it to everyone.

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Visited Apr 2012

All of my service and treatment by the dentist and dental team was fantastic. To be able to combine dental treatment and facials was great and really gave me the tools to make the change I wanted. I am now in possession of a completely new look and it works well.

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Visited Mar 2012

The therapist is very experienced, she knew all the pressure points and types of massage moves that should be done.
The faciial was great, i had my pores removed, my face steamed, skin mapping and again the faical was sensative, pressure points and different maassage techniques used.
I was very impressed with my tratment.
Just not heard from her with any special offers to go again. Unfortunetly i do not pay full price for beauty as it is rather extreme pricing especially hairdresssers.

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Verified (?) Visited Dec 2011

The Purity Spa is in the Park Lane Hilton Hotel, which is centrally located. I had a 1/2 hour massage and 1/2 hour facial with a glass of bubbly at the end. The therapy room itself was small but perfectly formed. Both the massage and facial were very good and the therapist was professionaland friendly. I thought it was good value for money.

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Verified (?) Visited Mar 2012

Once you are away from the loud upstairs area, the downstairs treatment rooms and the therapist are just what you need in the middle of London. I had the Thalogo Purity Ritual Facial and the therapist was just fantastic. This facial is not about cleaning your pores and scrubbing up. This is just the right thing if you want to spoil yourself and want an extremely relaxing and wonderful pick me up indulgence.

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Verified (?) Visited Apr 2012

Nothing amazing, was a pretty average treatment. Venue had a light and positive atmosphere. The "extra £25 voucher" despite being advertised as valid for other treatments was offered only on the same treatment. I arrived early, waited for the therapist to finish up and it ended early. Not that it makes a difference to an average treatment.

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Jenny Lee is absolutely lovely. She makes her own products,and used these during the treatment. The facial wasn't very hands on, more about steaming and masks - I prefer lots of cleansing and massage etc but that's just my personal choice. At the end she gave me a little goodie bag of her products which was a really nice touch.

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Visited Feb 2012

I visited the salon as a Valentine treat from my hubby. From the moment I entered to the very last minute I left, I was literally waited on, hands and foot. Staff were very polite, my massage session was great and I felt the effect for almost a whole month. it was my first facial after a very long time and i was a bit aprehensive; but all my aprehension soon faded away at the exquiste touch of the pretty and smartly dressed beautician, who intermittently stopped to check I was okay.

I had a wonderful experience and am looking forward to visiting the Salon again in a forthnight.

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Anonymous



Verified (?) Visited Apr 2012

This was my second visit, again I loved their massage and facials.
Will definitely come back and recommend to my friends.

The couples massage is brilliant too, great value for money.

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Verified (?) Visited May 2012

Location is great, right by exit 3 from Chancery Lane tube. The hair salon is at street level and the therapy rooms are downstairs. Once you get into the room it feels very comfortable and smells great. The facial was very relaxing and I didn't leave looking all shiny. My hair was kept clean too. I don't know what the full price is but with a Wahanda voucher it was great value. I will re-visit.

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Verified (?) Visited Apr 2012

I knew in advance that this wasn't a 'spa' as such, but part of the hotel gym. But i was a little disappointed with the facilities. The steam room was lit very brightly and not very calming at all. The sauna was fine, but very small. Towels were available as were a few magazines which was nice. There is a small area to sit and relax in but you can hear the music from the gym.
But the main reason for my visit was a massage and facial. My massage was rather rough and not particularly relaxing but the facial was fantastic and more than made up for the average massage and I left feeling very relaxed and my skin looked amazing. They use Ren products which are lovely.
I thought the music in the therapy room was not appropriate - too upbeat and! I prefer 'plinky plonky' ambient music when having a beauty treatment. but the therapist did kindly turn it down a bit when I asked.

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Verified (?) Visited Apr 2012

This is the 3rd time that I have been to Glamour house for this deal and each time has been very satisfactory.
The therapy area is clean and professional and the staff are very accomodating - be on time though as they are very particular about sticking to the time.

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This is a fantastic new addition to Streatham Hill - the spa has a lovely relaxing feel to it and the decor is spot on. Good value with the 25% discount that they have running to the end of May 2012 and some of their packages are definitely worth a look as well. The therapists are professional, experienced and friendly. I'd definitely recomment myspa95 and will be back again soon.

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Anonymous



Verified (?) Visited Apr 2012

Great REN facial, left my skin feeling clean and refereshed. I would go back to this spa but next time have the deep clean with steam and extraction. Recommend this to others.

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Visited May 2012

Beautiful building and views. A lovely warm welcome greeted us and were immediately offered a hot & cold drinks.. Our hostess was Helen, she showed us around and also explained the paperwork.. There are 2 fantastic private lounges for Spa Guests use only, offering complementary fruit teas and assorted cold drinks. The second lounge is so quiet and relaxing with day-beds ... you can quite easily have 40 winks there!

How lucky were we to have booked on the 1st Birthday of Elemis at the Spa,?? Throughout the day we were treated to complimentary champagne, a buffet lunch and also afternoon tea!

We used the small changing rooms and they were very luxurious and we then went through to the fabulous swimming pool, hydrotherapy pool and then enjoyed the steam room and sauna., My friend and I booked the same 2 treatments. The body exfoliation was excellent, and I was then asked to shower, put my robe back on and then wait back in the lounge for another therapist to collect me and do my massage... however my friend was able to stay in the same treatment room and the same therapist did both her treatments, which I’m sure was more relaxing and I would have preferred.

One of the best parts of my day, was finding a full selection of Elemis Testers that I could try out to my hearts content ... just wonderful.

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Verified (?) Visited Apr 2012

A very relaxing experience that left me feeling cleansed and refreshed. The massage took all the tension out of my shoulders and the facial cleansed and revitalised my skin. A lovely therapist and interesting magazines to read gave me a truly pampered feeling.

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Verified (?) Visited Apr 2012

My first experience but not my partner's. It was every bit as relaxing as I expected, with professional and expert staf, highly skilled in their fields, superb facilities and marvellous accommodation. We stayed over a weekend and whilst there was a considerable number of people using the spa it was not crowded by any means, thanks to the variety of treatments and experiences on offer.We will certainly use Titanic Spa again.

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Visited May 2012

I'm not at all happy with the service provided by that salon. The treatment room was cold to start with. The manicure table and tools were dirty. While I had my tinting done I was left alone in the room for about 15 minutes without supervision which is a bad practice. The quality of the treatment was very low - I honestly see no difference after the facial...? And the customer service left room for improvement.

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Visited Apr 2012

My original appointment was double booked so I had to reschedule which was frustrating as I took a half day off work. Asides from rescheduling my appointment (which they had to do), nothing else was offered for inconveniencing me.
The salon in itself looks well presented and clean. It is a converted warehouse space which became a problem when I had my treatment. The rooms are built just off the hairdressing space and the walls are fairly thin. During my treatment, all I could hear was hairdryers, loud chatter, laughter and dance music. As this is a warehouse, the noise was a lot louder than normal. Totally ruined my ambience and defeated the purpose of a relaxing massage. I had to ask my therapist if the music could be turned down. She did but it didn't help.
The therapist was actually quite good but I couldn't fully enjoy the massage due to all the noise. I couldn't understand why this noise level was considered as acceptable but I guess there's nothing they can do to reduce it. The other weird thing, which is a first for me, is that the bed didn't have a 'face hole' so I wasn't very comfortable in the head/neck area. Every massage I've ever got has a bed with one of these holes so I was surprised that this place didn't have that.
Also, after my massage, the therapist insisted for me to take my time but walked in while I was doing my hair. Gave me a price list and thought she was going to leave so I could just get my belongings but she stayed and started tidying up. Thought that to be a little strange but figured must be because her shift had finished and she wanted to go home.
This visit was through a Groupon offer which was the only saving grace, I would not have accepted paying normal costs for this lack of experience.
If you're planning on getting your nails done or a mani/pedi, the experience would be different but I wouldn't ever get any sort of relaxing treatment here again.

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It was my best massage ever! normally I dont writte reviews but I had to let the world know!
I went to Tres Spa for my friend's hen party. The staff were very good and patient with us! One thing that puts me off in the other spas is the snobish staff, we felt at easy there! they were really nice!
Loved the pool! Sauna a bit small but steam room really big and sleek.
Changing rooms are not great, but the value/quality and the staff friendless makes it only a small detail.

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I treated myself to a facial (by Sam) followed by a mani (by Harriet) recently, and would highly recommend both. The ambience of Heaven at No 7 is great, it is the idea setting to relax and let yourself be pampered a bit. Best bits, in my book, are the friendly and attentive staff, and the products they use, the effectiveness of which has been demonstrated in scientific research. so treatments I've had here have not only been super-enjoyable, but it's even better to know that they'll make a difference!

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Verified (?) Visited Apr 2012

I had a facial here which was tailored to the needs of my skin. As this was a 'spa' in a gym the room was quite tucked away and unfortunately was at the back of the showers which were quite noisy. Not easy to relax. Having said that the facial itself was good and my skin felt nice afterwards.

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Such a relaxing treatment that I'm going back this week for another. A little oasis of calm. Thank you!

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I visited Heaven at Number 7 at the beginning of April with a voucher that had been purchased as a gift. The voucher was for a facial, indian head massage and eyebrow wax! I was a little weary of the eyebrow wax part of the offer, as I've had some not so great experiences in the past, but I am happy to say that none of that was needed! I am in love with my eyebrows! my therapist Louise, put me at ease straight away, explained every last detail to what she thought would suit my brow shape. The facial was very relaxing enjoyed every minute of it! I wish the Indian Head Massage could have gone on forever! Would defiently recommend the salon, all the staff are very polite and professional and will returning very soon.

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Verified (?) Visited Apr 2012

This is my second visit for a one night stay with my daughter and so knew what to expect. The whole experience was very enjoyable and especially with this deal which was through Wahanda - we had a 55minute massage included. The apartment is spotless, the food excellent. the staff very friendly. I already recommend this Spa to friends both Male and Female and will be going again,

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Verified (?) Visited Apr 2012

The pool is v small and overall the venue looks a little tired. Staff very friendly and therapist was great.
Not many facilities and the steam room is like a plastic cupboard however it was only £25 so OK for what I paid.

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Visited Apr 2012

For a special pampering, I went to the Bliss Beauty & Perfumery in hatch end, London. It was a very special experience from start to finish. I've been going to salons for ten years and have had many massages at many places. This one ranks up there with the best. Plus, Everything was professional. We were served tea and the taken to our room.

After that, it was an incredible HOT oil massage and a delightful herbal facial., followed again by tea. The total total time was about 3 hours. i cannot day enough about the massage; i felt so much better AND, the facials made my face feel baby soft and felt younger looking.

This was the best treat ever in Hatch End. The price was also excellent. Check their internet specials - http://www.bliss-london.co.uk This same spa treatment would have cost a small fortune in other salons in the area.

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Went along for a facial which was supposed to be using more gentle ingredients as I often react to even simple facials and get sore skin. Not only did it not sting once, but it was the most amazing facial I have ever had! If that sounds over-the-top, I'm sorry, but it was so relaxing and gentle that I actually fell asleep. The next day my skin was still soft and glowing. Am just about to go back for more of the same.

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Verified (?) Visited Apr 2012

This is my second time having facial in the spa and I am still delighted with the quality of it . I have sensitive skin and after it i did not have any breaks out as I usually have, thanks to the great therapist and the quality of the cosmetic products used. Yes, the venue is small but it is very cosy and relaxing and what is more important it is clean and tidy. I recommend the facials 100%.

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Verified (?) Visited Apr 2012

This time I came for a facial as I wanted to get a better understanding of their products, the therapist was amazing and went through everything with me, the facial was amazing

I go to the dove spa numerous times and since I have discovered it will not go anywhere else!

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Anonymous



Verified (?) Visited Mar 2012

The facial was very thorough and my skin felt really nice afterwards, dermalogica products are used throughout. Therapist had good knowledge of products however the manager came across pretty abrupt and rude on the phone when booking an appoinment and whilst I was there. As a paying customer I dont expect this kind of attitude as I have been to many salons and not experienced this.

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Verified (?) Visited Apr 2012

Excellent experience by all of us room spot on evening meal was slow had to wait well over an hour but it was well worth the weight . . .

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Verified (?) Visited Apr 2012

Really enjoyed this hour long facial. I have never had steam used during a facial which was very pleasant. They also did extractions which I have been trying to get for ages. The bed was heated and the ambience was lovely. The staff were uber friendly, gave me helpful advice on skincare and gave me away some free samples. I'll definitely be back :o)

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Verified (?) Visited Apr 2012

Absolutely fabulous. Went for a fish pedicure and facial. Really welcoming, lovely atmosphere. Moroccan tea - delicious. All the facial ingredients were natural, made with rosewater, honey and other lovely things. I was really pleased with how my skin felt. Highly recommended

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Verified (?) Visited Apr 2012

The beauty therapist was very considerate and conscientious about providing a relaxing and thorough treatment. It was relaxing and pleasant in a private room with nice ambience. Good value for money.

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Verified (?) Visited Apr 2012

I dont have facials very often but was very impressed with this one and would highly recommend Lindy's Escape, very relaxing and felt totally refreshed afterwards and got some handy tips too.

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Verified (?) Visited Apr 2012

The massage was brilliant and whet on a lot longer than I expected. My therapist massaged my back, neck and front and back of my legs. It was a log deeper than I thought it would be and very relaxing, I'd highly recommend. The facial was a bit of a 'one size fits all' as she didn't ask me about my skin type and the treatment was rather rough for my sensitive skin and one of the products she used smelt awful!!! However she was very friendly, didn't try and push the products on me and I'd go again

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Verified (?) Visited Apr 2012

Lovely therapist who listened to what I wanted to get out of the facial. She then talked through everything she was doing and whilst i had a mask on or steam on, instead of faffing with pots and clearing up she gave me a lovely arm, hand, neck and head massage.

My skin felt velvety soft for a whole week afterwards and people were commenting on my healthy glow.

I will be going back asap!

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Verified (?) Visited Apr 2012

Although my treatment was 20 minutes late I really enjoyed it and it was good value for money.. There is also a steam room and sauna that one can use. One downer is taht there is no real reception area other than a desk in the gym

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Verified (?) Visited Mar 2012

108 New Bond street salon is a good salon right in the middle of new bond street
I had an amazing organic facial, the product and the therapist were fantastic. I would recommend this place and the organic facial. The deal was a facial plus a cup cake, the therapist apologies as she didn't have any spare cupcake but i didn't mind, at least it is less calorie intake.

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Verified (?) Visited Dec 2011

This was amazing and so worth the voucher price. The hydrotherapy pool was great for relieving tension in addition to the salt, aromatherapy and sauna rooms. The facial was also great and relaxing, I would definetly buy this voucher again if it came up and take my mum, I have never felt so relaxed and this deserves 5 stars.

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Owner was rude, didnt listen to what i was saying and tried to sell me products i didnt want or need. new beauty therapist was very poor. avoid the place

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A day at Donnington is well worth it. If you are after a relaxing day, this is the place to go. It is not an all singing all dancing spa with no fancy heat and ice experiences etc, but it does have a nice pool, sauna, steam room and jacuzzi. The beds around the pool are plentiful as are the magazines.

The treatments are really good as is the relaxtion room that you can go into after your treatment.

We had slippers, gowns and lunch included in the price which was great.

Its nice to be able to eat around the pool or outside if you wish rather than in the lobby.

The chocolate cake is lovely!

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Verified (?) Visited Feb 2012

Had a good consultation at this DestinationSkin. The staff were knowledgeable and gave good advice on skin care. The mini facial was okay and made me want to come back for a regular facial. The venue felt well maintained!

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The staff at Estivals were incredible and I felt very much at home and so comfortable as if I had been going there for years. I enjoyed the thoughtfulness of coffee and chocolates on arrival after my journey.

The staff have the ethic that nothing would be too much trouble that I feel it should therefore be recommended.

I look forward to the open day on 27th May as the previous events at Estivals have been exceptional.

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I went to Estivals with my husband for an anniversary treat. TheSpa is situated in the most beautiful scenery. Had a fantastic time & thought the staff were lovely and very professional. I have been to a lot of spas but this was the best pedicure I have ever had, even better than the one I had for my wedding! My husband has never been to a spa before but as he has a lot of pain in his neck due to driving, he had a neck & back massage and loved it - thanks natalie! I would definately recommend Estivals & hope to come back very soon!

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Verified (?) Visited Apr 2012

The ladies at Front of House were not that great. Polite enough but generally indifirent. However, the Therapist... I want to say her name is Rosanna but I am not sure. She was great. The room downstairs was lovely at a great temperature and with nice relaxing music. The therapist made you feel at ease straight away. I had a 30 minute back massage which had exactly the right pressure applied but the real treat was the 30min facial as well as an arm massage. Apart from my skin looking great today (facial was yesterday), it was incredibily relaxing, and the arm massage was something else. I would really recommend this, defintiely worth the money, and I am look to book to go again!

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Verified (?) Visited Apr 2012

Not my first visit here and definately not the last. I didn't get the therapists name but she was professional, friendly and thorough, she was clear with me about what I wanted to get from the facial and what to expect . The bed was cosy and warm and I was instantly relaxed. It didn't matter that the rain was beating down outside and it was a cold day, I might as well have been a million miles away. My skin was cleansed, massaged and moisturised and I was left with clean and young looking skin, that felt and looked good. Would definately return and highly reccommend

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Verified (?) Visited Apr 2012

The customer service was excellent. Every member of staff was polite and friendly making me feel at ease from the moment I arrived.
The facilities were clean and their was a lot to do on the day.
Overall I would recommend this branch.

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Visited Mar 2012

I bought a groupon deal to go to this 'spa' and it has put me off buying groupon vouchers. I arrived for my 5pm appointment just before 5 and took a seat in their cramped waiting area. I spent the next 10 minutes listing to one of the staff being very rude to a customer on the phone, not a great first impression. I then spent the next 20 minutes thinking, they're obviously running late but surely can't be much longer. I was wrong, I finally had my appointment at 6pm, an hour late and the reason for them being late was not because they were over running, the therapist was available but didn't like using the room that was free, she wanted to wait for the one that was in use! I couldn't believe it and was certainly not particularly relaxed by the time I had my treatment but I thought maybe my massage would help relieve my tension. Wrong again. It was the worst massage I have ever had. The therapist treated me like she was massaging a bodybuilder (which I am most definitely not). It was incredibly painful, a horrific experience. Luckily the facial afterwards was good but I couldn't wait to get out of there. Even if you find the most amazing deal for this place, don't go, it'll ruin your day and the next few days if my massage was anything to go by!

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Verified (?) Visited Mar 2012

It is a rather nice ambience. The treatment rooms are spacious and there is a good atmosphere. My therapist was quite nice and kept explaining everything while she worked on my face. Although I enjoyed the experience, I'm not sure I liked my prescription facial though as the acid cleanser left my skin tingling with some red patches which took a couple of days to clear. The therapist did warn me that this was likely to happen. Luckily, I was not planning to go to any parties or social events afterwards as my skin did not react very well to the products used and I was not looking at my best. However, after it all cleared, the skin was nice and soft.

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Verified (?) Visited Apr 2012

I recently visited heel n' hands in Hexham with a friend. We got a great deal £20 for a full body massage and a facial. When we arrived we were greeted by a member of the sherlocks team (hairdressers which heel n' hands reside in). Appointment was booked for 2pm, we were asked to wait in reception, 2.15pm came and a lady came out to see if we where there. Not off to a great start so communication needs improving between two companies or regular checks to reception when an appointment booked. We completed new client forms, my friend was taken into the other room for her massage first. My therapist asked me to get on the bed (I was planning on taking off my clothes so no need to take off after facial but was then told that we would need to swap rooms after facial/massage for next treatment, I understand why this was as only one bed had a hole in for face but not great when you are all relaxed!) The facial was good however slightly spoilt by the noise outside in the corridor - people walking up and down (toilet was opposite) and at one point the music was turned up in the salon which could really be heard in both of our rooms and the fact that there was a spot light in ceiling which was directed onto my face. Onto the next room and for my full body massage, whilst getting undressed I noticed a car outside and although muslin type curtains were there I could see him so I guess that he could see me!! Therapist was again good but she was suffering from cold - a fact that she told us as soon as we went in (she did explain that she didn't want to let us down but sniffing and a little coughing through my massage wasn't great). All in all it was £20 for two hours treatment - would I go back yes, you get what you pay for. A few little tweaks and some polishing and this could be a nice little salon.

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I had booked in for the facial and massage package, which had included a skin test assessment in the package description but the machine was broken at the time.

The therapist was called Laura I think, tallest lady there. She noted where I mentioned I had issues and really helped my stiff shoulders, always asking if the pressure was ok.
The facial worked wonders and had not felt so perfectly pampered in a long time.

I was so happy with the treatment I re-booked with my sister but Laura wasn't working that day and instead I had the same treatments with another lady who didn't really help with my back muscle tensions or take note when I asked for more pressure. The facial was even more relaxing this time round though and sent me to sleep.

Based on the second visit, which also started late and finished early, I re-book this time as I didn't think the second time cost the monies worth. But my sister really enjoyed the treatments as well with a different therapist.

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Verified (?) Visited Apr 2012

Had to book several weeks in advance to get an evening appointment, that was the only drawback really. The facial was lovely though - gentle and relaxing. Really good value with the Wahanda deal. It doesn't matter that you have to walk through the gym to get to the treatment room as once you are having the treatment you don't notice at all.

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Visited Jul 2011

I was looking forward to Enzo Beauty, but my abiding memory is of misery! I sat on the waiting couch for ages after my appointment time; the pedicure fish got more attention that I did. Then I was taken back for my supposed "Dr. Irina Eris" facial, and was left shirtless in a cold room while they decided which operator was responsible for me. I looked at all the tubes and jars she used, and none of them was this more-expensive Dr. Irina range! Then, halfway through the treatment, another operator comes in a pulls a curtain across our room to divide it and use it for another person's treatment. I tried to block out the noise and relax, but the other woman's massage was so noisy and chatty that I wanted to cry. I expressed all of this to the manager, but all he cared about was my voucher and my tip. I would never return there if you PAID me!

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Verified (?) Visited Apr 2012

Hi I found this place very professional, clean and they had experience in what they were doing. The reason I did not rate it higher was because I think the treatment is quite harsh and I dont think I would want that kind treatment again. A massage would of been good instead of so much exfoliation.

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Verified (?) Visited Apr 2012

Good location and easy to find. The staff were friendly and our therapist was extremely good and professional. Only down side is their is no swimming pool and jacuzzi and the relaxiton area is a little exposed as you have to walk through to get to the changing room. Good value for half an hour massage and facial.

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I had a spa day + aveda (?..) facial - and although the treatment I booked initially wasn't available anymore, I was offered an alternative, which I totally loved. This place is amazing, and they do select very nice people to work here, my therapist did a great job.

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I had a spa day + facial - and although the treatment I booked initially wasn't available anymore, I was offered an alternative, which I totally loved. This place is amazing, and they do select very nice people to work here, my therapist did a great job.

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Verified (?) Visited Nov 2011

I had a spa day + facial - and although the treatment I booked initially wasn't available anymore, I was offered an alternative, which I totally loved. This place is amazing, and they do select very nice people to work here, my therapist did a great job.

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Verified (?) Visited Apr 2012

I have attended this venue previously and I have been VERY impressed by the therapist. This time it was even better.
She explained everything what she was doing.
I felt valued custmer, relaxed, pampered.
This what is is all about after all.
Highly recommended

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Verified (?) Visited Mar 2012

When I arrived (on time) my therapist was still dealing with her previous client chatting about various products so I was asked to wait. This meant I was taken to the treatment room more than 5 minutes late. I was then left (for longer than necessary) to get undressed.

The facial itself felt quite luxurious - the various aromas and textures of the products were lovely and the facial massage was pretty good. That said, it would have been nice if they had provided a hand massage while the steamer was on.

After the treatment I returned to the reception area to find that not only had the therapist not gone over time since she started late (due to her running late), she actually finished 5 minutes early. I subsequently found out that the reason for this was so she could tell me about, i.e. sell, the various overpriced products. Being barraged with an information overload after a nice relaxing facial was not really what I needed.

Although I enjoyed the facial, it was around 45 minutes rather than an hour; starting the facial late and finishing early so that they can sell their products was not appropriate and in the end I left with a sense that the place was pretentious. I won't be returning.

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Verified (?) Visited Feb 2012

Excellent place with nice and friendly staff. I really enjoyed my facial treatment there. The atmosphere is calm and appropiate for a beauty salon. The staff make you feel confortable and they do their job proffesionally advising you about the skin-type care you should have.

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Verified (?) Visited Apr 2012

Would really recommend this, lovely staff and the therapist went through the details and the best treatments for me, the consultation was very good and informative. The facial was really nice and my skin felt clean and smooth afterwards. I will definately go back.

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Verified (?) Visited Apr 2012

Don't offer a special when you not giving it, it wa sthe worse facial I ever had, the room was so rundown I thought (Knightsbridge) it will be porh I use Environ for over 10 years I know Environ products, they had small and big bottles of Environ products and others, she use a scrub, I said to her Environ has a scrub? she reply yes. I just (Smile) in my mine, she never put cotton on my eyes, my eyes are burning ever so often I have to keep washing it out, I will phone the DPOH and the Consumer. But for £20.00 cheep things not good and good things not cheep. When she was going my face she said you can come again, I said it will be full price she said I can give you for the same price I was given a card for a next time for £30.00. It was my first time in a New Place I go to this one place all the time. THE ESSENCE BEAUTY ROOM ******************************** to you.

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Verified (?) Visited Apr 2012

Well, the address is wrong. It's in the basement of the hotel and designed for it. I booked an Indulgent Spa Day with Hammam, Treatment, Tea and Champagne Truffles - complete rip off for a 25 minutes facial and a small cup of tea and 4 (possibly Thortons ) truffles. There no way you can have a spa day out of it. TINY changing room with tiny lockers. Had to ask for a robe, etc

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Visited Mar 2012

I must agree with Caroline - I don't mind staff speaking Polish between them at all, because the service was simply professional. I had facial done by very good lady, and as I have a huge problem with my skin I was looking for good cosmetician for a long time and I have finaly found what I was looking for. I already see the improvement after two treatments.
My husband was there with me to do his hair and the hairdressers consulted him and did very good job with his untidy hairstyle :)
The place is nicely decorated and well-equipped. I'm especially fond of the manager lady who is sooo nice and very helpful.
I highly reccomend this place !

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Verified (?) Visited Apr 2012

The best facial I have ever had or could imagine. Just perfect in every respect - from lovely staff to tea and nibbles afterwards to baby-soft skin after and beautiful decor. No hard sell of products and a lovely gift to take home as well as a selection of samples. Would very happily return.

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Visited Mar 2012

I saw that this Spa was under new management and went to the relaunch evening. The welcome was very warm from all the staff and was offered a glass of champagne whilst they demonstrated various treatment, there was no hard sell. I picked up a price list and last month i booked a Darphin facial, the treatment was amazing especially when warm towels were wrapped around my feet. The atmosphere in the relaxation room is perfection. I purchase a gift certificate for a massage for my friend's birthday and she was extremely pleased and said it was the perfect gift. I would highly recommend this spa for a day of pampering.

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arrived about 10 minutes early , but think it was passed my appointment time when I got taken downstairs to the room . Didn't much like the feel of venue and wasn't overly impressed with room decor etc. There was no relaxing music just " the sound of the undergound" - the noise of tubes every few minutes!!! Therapist was nice & friendly. Facial was nice and skin felt lovely afterwards, however had a voucher for a 60 minute massage inc head massage. My treatment was over in about 35 minutes and don't remember receiving any head massage!!! quite dissappointed as was looking forward to that. Wish I had produced voucher on arrival so as therapist knew of content although I did mention it on phone when making booking - just assumed it would have been noted. Didn't see much point in mentioning it after as treatment was over and to be quite honest don't think I would of gone back if they offered me anything anyway

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Verified (?) Visited Apr 2012

well worth the money staff friendly the fish nibbling your feet was very relaxing and the smell of the moroccon oil on your face during the facial was gorgeous,would definitely go again

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Anonymous



Verified (?) Visited Mar 2012

Allways a wonderfull service at this place. Emily really makes you feel welcome and has a lovely & polite personality.

I enjoyed the deep cleanse facial, with steaming and removal of blackheads. My skin allways looks a million times better afterwards. Also enjoyed the lovely aromatherapy back neck & shoulder massage.
The therapist allways does a great job& uses lovely oils.

Easy to find above the hairdressers, near Cheadle.

Thanks Emily

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Verified (?) Visited Feb 2012

2 nd time we have been with a friend and great price and fun place to go to. Would reccomend to anyone.
Was trying to book for the hairdressers but phoned in sick at last minute

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Verified (?) Visited Feb 2012

2 nd time we have been with a friend and great price and fun place to go to. Would reccomend to anyone.
Was trying to book for the hairdressers but phoned in sick at last minute

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Anonymous

My friend and I had a wonderful day at the Hampshire Court Spa. From the minute we arrived all the staff that we came across were wonderful, couldn't have been more helpful and eager to please. We both had a neck,back and shoulder massage and a facial which was all really good.
The pool changing rooms were nothing fancy but clean and tidy with working lockers.
The sauna and steam room and swimming pool were all very good.
All in all a great day.

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Verified (?) Visited Apr 2012

Difficult to find - venue - ok - sort of thing you get in Allders of Croydon and receptionist a little spiky/stand offish - for no reason whatsoever. Facial nothing special - I could have done it myself really . . . waste of time overall.

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Visited Apr 2012

I went with a group of 4 others as part of the groupon deal. We were the only people there that day and were attended to by one person who did each treatment. We each had a 30min manicure in the morning and a 30min facial in the afternoon which were all fine. 2 people had the body scrubs and used the sauna and had no complaints. For £35 I would rate this 4 star and would come again but if I had paid over £100, I would probably rate it as 2 or 3 stars as I would have expected more for that money. Our experience was the same as others regarding the food and refreshments and we might have had a different experience had we been sharing the day with other guests but it was nice that it was just our group there. Overall I would not visit again for the prices that they charge.

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Verified (?) Visited Apr 2012

small but nice clean and relaxing room. the staff were lovely and did a really good job. the only thing they could do with is more rooms as sometimes you dont want the treatment together but other than that it was great and we would definately go again soon.

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Verified (?) Visited Apr 2012

When we arrived the swimming was full of mothers & small children, also when we went to the changing rooms, there were lots of mothers with small children running around and crying, so not very relaxing, there was no-one around to show us how to use some of the gym equipment, in the jacuzi you had to keep getting out of it to turn in back on when cycle finished after every 15 minutes, and you have to wait for 6 minutes before it will restart, i found the pool water quite cold, in the relaxing room, there was nothing for us to read ie magazines/newspapers etc.. when I had my facial and massage, i was taken to a room just off the swimming pool, where i could hear all the noise from the children who had arrived there from school who were using the pool, so not very relaxing for me at all, the treatments were ok, but i have had better ones than the ones i received here, so overall was ok but not brilliant!!!

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Visited Apr 2012

The location is great and the cosy atmosphere made me feel like at home.

I've tried loads of treatments such as Gel Nails, facial, waxing and eyelash extension, which is absolutely my favourite ever.

At Beauty Rose I'm sure to immerse myself in expert hands and, most importantly, about the results I want, which is pretty rare in central London.
The value for money is enormous considering the high quality of the service provided.

This very fact keeps me coming back to explore new treatments.

I highly recommend the gel pedicure/manicure, which lasts perfect usually up to 3 weeks and the laser IPL that saved my whole life!!!

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Verified (?) Visited Apr 2012

This was an amazing treat for a friend and I. We both had a wonderful day and would recommend to everyone! Definitely would go again.

On arrival I was a little concerned as the waiting room is below a hairdress and was very basic and a bit dull, but the massage rooms are wonderul and relaxing

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I've been going to see Theresa at Dollface since she started at Dappa for waxing, facials and pedis and have just been for my first treatments at her new home in The Docklands clinic. Wow what a lovely new salon, the room is like a mini oasis of calm, I felt very relaxed and pampered.

I like to consider myself a real product and treatments queen, I've had countless facials over the years and tried just about every fancy cream in the book. When I first went to Theresa she explained all about the Dermalogica product line and gave me a totally personalised regime to follow at home, she also gently told me where I was going wrong by using products that were far too harsh for my skin. Theresa is extremely knowledgeable and adapts my facials every time to what is going on with my skin. A year on and my skin is totally transformed, it hasn't looked this good since my late 20's (I'm 42). I now only use Dermalogica products and look forward to the glow that all my friends comment on after my monthly facial.
As far as waxing is concerned Lycon waxing with Theresa was a revelation for me, it is virtually painless and my hairs have now grown back thinner. Add to this her gentle touch and sense of humour and I no longer dread getting waxed.

I can't recommend Dollface enough, I will definitely be a regular at The Docklands Clinic.

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My rating says it all, I think. Also, i was not offered the treatment I chose. Gown was not clean and I was only given the steam on one side of my face!!

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Verified (?) Visited Apr 2012

Carol was the best and most expert therapist I have ever met! She gave me valuable advice and was very competent and professional. I didn't feel rushed, she spent a lot of time explaining things properly and applying necessary treatments.
She made no tedious hard sell talks, just spot on recommendations.
Making the appointment was easy and the team was friendly on the phone and flexible.
Thank you!

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Verified (?) Visited Apr 2012

My free facial was a nice expeirence but the thing with facials is the amount of product that goes on to the face and only using a wet towel to wipe the excess off so after 5 different products applied then taken off like tht can feel werd and unpleaseant

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I discovered Evy at Nevo last year just before my wedding and have been a few times since. I have tried many places in Edinburgh and beyond but can honestly say that this is the best I have experienced. Evy makes you feel very relaxed and the facial itself is amazing, you actually feel the results as well as seeing them. I certainly intend to visit regularly and would recommend Evy to anyone.

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Verified (?) Visited Apr 2012

The place was top class & so too were The Staff.I had a great experience there.The pace was in tip top shape but my great time there went too fast.I shall be back again.

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Verified (?) Visited Apr 2012

I had the dermalogica facial here and although the staff were nice enough, I had really expected more facilities wise. The room was very small and quite dingey, there was no relaxing music or anything, I could hear loud conversations going on in the next room and general noise from upstairs. The facial itself lasted about 10-15 minutes less than it was supposed to, but lovely arm and head massage was a bonus :) Although the facial was good value for money and my skin felt lovely for a few days, I would probably not return (unless maybe for waxing or hair treatment). Good for a one off deal though!

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Verified (?) Visited Apr 2012

Spa was rather much smaller than we had imagined in the pictures and the pool was not working at the time. Sauna room was nice although did not fit many people and the steam room only fitted 6 people and was a little dirty. However, we were most impressed by the therapists who carried out lovely facials which left us glowing afterwards. The front of house receptionist was also very nice and answered all of our queries. Overall, the experience was more simple than we expected and we are very glad that we did not pay full price for our experience, as we would have been very unhappy otherwise, but for the deal, we can't complain too much!

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Discovering Evy at Nevo was a real find. I've had lots of massages and facials over the years but reckon the experience at Nevo is the best so far. Evy's expertise and professionalism are second to none, from the techniques and products she uses to the atmosphere and comfort she creates in the room. All you have to is relax, switch off and enjoy the indulgence in the knowledge you are in a safe pair of hands.

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The hotel is a 15 minute drive from Chatham Rail Station. The staff at the hotel and spa were friendly and welcoming. The spa was clean and decorated nice. The therapist who done the treatments was top notch. The facial was the best one I've had and so was the back,neck and shoulder massage. The swimming pool is very small, not really big enough for swimming. The steam room was also small. It was busy when I attended and I had to wait to use each facility, think it would have been better if they had time slots. Overall, I enjoyed this spa day. Thank you

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Visited Apr 2012

Good revies perfomed on massage are certainly written by

staff SPA. Regularly use GRUPON offers on spa treatments

and massage London around.. After agreeing about a week

before, but I had to wait more than half a time for my sens

ins. . Large delection OILS MASSAGE a nice scents is not

enough to be satisfied. Masseuse certainly not qualified. Is

disorganized, 2 times left the room, looked like it do not

know where to start terapi. It was not pats massage only on

my sufgestions with the load, amiga​no response, she said

something unkind in silence. I was as an intruder, all the

time she looked at CLOCK to know when I go. Face

treatment profesjonsalnie made​​, I heard about the method of

operation and cosmetics. Nice to talk to me. To have

customers satisfied with relax. Who will go back and friends

to speak must be trained masseur smiling, ins.

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Verified (?) Visited Apr 2012

The treatment room was based in a gym and you have walk through the sauna to get to there but once you're in you don't notice where you are at all. The lade that did my treatment was very helpful when I got lost on my way and was a little late.

The treatment itself was good. I had a lovely face, neck and shoulder massage and overall it was a very nice treatment. I didn't notice any major changes to my skin but very nice experience anyway.

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I booked this day for myself and a friend who has recently had her first child. We were looking for a stress free day and a good girly catch up!
We arrived early for our spa day and changed into our fluffy robes and slippers. We had both booked in for a massage and facial.
Firstly we headed to the spa where we were greeted with a glass of sparkling wine and we were shown around the spa area. We then decided to use the pool area before our massage and this was just perfect! It was bliss! we just loved the steam rooms and outdoor pool, it certainly got us in the mood for our massages, We then went to the spa 'before room' a quiet tranquil place with herbal teas to fill out our consultation forms. We opted for the hot stone back massages, having not tried this before we were not really sure what to expect but having woke up after around 30mins it was obviously just what i needed! after the massages we had lunch in the spa cafe which was nice and healthy (providing you avoid the chocolate fudge cake!)
After lunch we couldn't resist relaxing by the pool for a while then popped back up for our facials. They use Pevonia products which i'm told are big in America and they certainly did the trick, my skin was left glowing afterwards and the therapist really seemed to know her stuff about recommending the products whilst not being too pushy!
After another snooze in the wave room we changed and checked out at reception.
We had the best day ever and my friend really enjoyed having some time out.
I hope to be back again soon!

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Verified (?) Visited May 2011

Arriving was initially strange, as you have to walk through dance classes to go upstairs where the therapy room is. Once i got settled in, the therapist was extremely knowledgeable and gave brilliant advice on how to look after my skin. I have had a lot of problems in the the past with my skin, so i was extremely grateful.

The products that were used were organic and you could really feel a difference straight away. I had a Green Peel and the therapist also messaged my arms which made the whole experience so relaxing. I would definitely recommend this treatment, the only one thing i'd say, is that (like most treatments), it's recommended to have follow on treatments and so it could work out to be pricey in the long run. However, I only had the one and i was still very satisfied. She did also offer package deals if you were interested...

Thumbs up from me.

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Verified (?) Visited Apr 2012

The therapist (can't remember her name) was lovely, lovely, lovely. Really gentle with my troublesome neck in the massage and with my facial managed to take off 5 weeks of hard work and little sleep.

Highly recommended....

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Verified (?) Visited Apr 2012

I would highly recommend, we both enjoyed the facial, it was very pleasant and relaxing. We were both very pleased with the feel of our skin and will be booking to go again soon.

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Verified (?) Visited Apr 2012

great ambience...very friendly and helpful therapist, gave me good advice on skincare...i had a full prescription facial and felt well comfortable and would recommend it to everyone. very relaxing environment.

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Verified (?) Visited Feb 2012

Nice pool, steam room was out of action on the day I went. Waiting/lounge area is okay but the friendly staff talked very loudly together which was rather off putting when you are sitting alone trying to have a relaxing cup of coffee. I paid to have an extended facial with back massage which was good. The hotel is lovely and yes would go again

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Verified (?) Visited Jan 2012

This was the best facial I can remember having. The facilities are a bit limited but I didn't mind that at all the treatment was absolutely fantastic. Thank you mum!

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Verified (?) Visited Mar 2012

I had a very relaxing facial and massage and really enjoyed the treatment and would recommend anybody to visit this salon and be truly relaxed.
Staff were friendly and professional at all times.

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Verified (?) Visited Apr 2012

the therapist could nt do enough for us. she was helpful, informative, efficient and friendly.
the room had ambience , not clinical at all.
the treatments were spot on.
the products were kind to my skin.

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Visited Nov 2011

Very busy salon, the staff were lovely but i had to wait around 15mins as they were running behind.. but they were very chatty and i had some wine while i waited which was nice... the massage an facial and shellac i got though a groupon deal but j have re booked **********great value

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Verified (?) Visited Apr 2012

I went to the spa as a treat for myself and was well rewarded. My therapist had amazing hands. I had one of the most amazing facials in my entire life. I will definitely be going back again.

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Verified (?) Visited Apr 2012

Facial very good and relaxing but collagen hand massage a bit disappointing. Ambience very good from when we walked in we were comfortable. Apartment was really very good and so clean too. Everything you need was there. Will go again and take more friends too. The girl who did my hand massage was a bit quiet - maybe shy/ But overall it was a very good experience. Would be better with more relaxing beds - bean bags are a bit difficult for older ones to get up from. Two aren't enough.

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Visited Apr 2012

Such good value through Wahanda - two treatments for £49 - although didn't quite last the hour and a half stated on the phone.....one of the best Indian Head Massages I've had though and my skin was positively glowing the day after.

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Verified (?) Visited Apr 2012

I paid £24 for a facial and manicure and found the overall experience dissapointing. The staff ( 1 person on their own due to sickness) were friendly enough but I felt that I received a poor service overall. I had a early appointment and arrived 20 mins early but didn't to be seen until my appointment time. However as the previous client was late my treatment started half an hour late so my overall wait was 50 mins. My facial was not as relaxing as expected and was painful at times. I believe this was because I experienced an 'anti wrinkle massage' on my face... I also had a luxury manicure but due to the previous overrun I felt this was somewhat rushed. There was no hand massage and the polish finish was poor. Although I did notice the client 's before me had a really nice shellac nails done!! I can't help feel that the service I received was also because I had a voucher from Wahada and wasn't one of their 'fully paying' clients.

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Visited Apr 2012

Fantastic facial, wonderful results and an all round excellent experience from a brilliant therapist - I would recommend to anyone and everyone!

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Verified (?) Visited Apr 2012

I've never had a massage before and going here i felt at ease and my masseur who was Lauren, made me comfortable and enjoyed myself. This was a present to my mum for mother's day and she loved it!!

I would have loved a little more of a neck massage but that was my fault due to having a tattoo recently so they kept away but overall i felt relaxed and loved the experience!!

Will defo be going again!

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Visited Mar 2012

I had a facial at saloin house after work one day. The staff could have been friendlier but maybe they had a tough day. Therapist really good and nice facial. Thanks

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Verified (?) Visited Apr 2012

I got the Manuka Honey & Cool Pink Quartz Crystal facial and was very pleased with the value I got from the MobDeal. Sometimes places that do the deals try and rush you through because you have't paid full price, however this salon was the exception and excellent. The facial was very enjoyable, the therapist professional and thorough through out. It left my skin feeling soft and pampered all day.

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Verified (?) Visited Apr 2012

I went to the Cambridge Belfry Spa with a friend to have a nice, relaxing day and we had the most zen time ever, using the lovely pool, the jacuzzi, the sauna and the wonderful relaxation room in turn.
Our 2 treatments completely rejuvenated us and we had a lovely lunch in the bar.

Something we both agreed we would do again very soon! I honetly cannot wait...

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Visited Apr 2012

I went to the AtOne Day Spa after looking up places to go in Birmingham for a while on Google. They had a special voucher deal on, so it was 2 treatments for £50. So I chose Swedish Massage (60 mins) and Express Thai Facial (30 mins). The Spa is decorated nicely in luxurious purples and golds, and the massage/treatment rooms are nicely decorated too, with eastern type decor and Buddha statues etc. Nice relaxing music. I was offered a cup of tea, and then I completed a contact form. The therapist was called Miriam and she was very nice and friendly and made me feel relaxed. The massage was wonderful, very vigorous at times, which is what I needed as I had a lot of tension in my neck and back muscles. I then had spa facial which was lovely! She washed my face, put an exfoliator on, and then face mask and pads over my eyes...bliss!! Overall I ma very happy with the Spa and I am already planning a trip in June! Fantastic!!

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Verified (?) Visited Apr 2012

The mausseuse was excellent and her facials was really good. I . would certainly do this again soon.

The products are excellent as well. I would happily recommend this to my friends who love good massages.

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Verified (?) Visited Apr 2012

What a great value! From booking until the end of the treatment whole staff were very friendly and professional. Having experience the MDA before I can definitely say that this time I felt much difference on my face and the complexion was brighter and softer after one treatment only. Can't wait for another appointment.

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Verified (?) Visited Apr 2012

My therapist was polite and friendly. The room was downstairs of the salon. I had a one hour Dermalogica facial. Having had quite a few facials, I was surprised that the extraction time was short ... maybe 5-8 mins. I have alot of congestion on my nose and chin and usually it takes a good 15 mins+ for extraction. The therapist did a manual extraction however my face was red or blotchy after. Overall, a really good facial and I was pleased. My skin felt extremely clean and refreshed. I would recommend this treatment at this venue.

I would suggest anyone to book their appointment early in the day as I noticed that there was a very strong chemical scent outside the room due to hair treatments upstairs. I was quite happy that this scent did not find it's way into the facial room!!! I would NOT do a manicure or pedicure here as this is also located in the basement with no ventilation.

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Visited Dec 2011

The other testimonials almost make me just want to copy and paste as there is not much more i can add! The Red Carpet Facial is the closest you can get to having surgery without the surgery!

Have had facials by both Rani and Shemia for a few years now. The immediate effect on my skin is amazing, and i look younger and fresher by years.

Even in periods of doubt (because of the cost) i have gone to other facialists. However, I have ended up paying a marginally cheaper price with others for what can only be described as a DIY home facial, and always end up going back to Rani.

Rani's Red Carpet is exactly what it says on the tin- if you maintain a decent skincare regime, punctuated with a few Red Carpets, then you will save on proceedures, makeup etc. Best investment.

Absolutely incredible rani!- thank you and i hope this doesnt mean you get so busy that all us regulars wont be able to get an appointment! its difficult enough as it is!

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I booked a couples spa day as an anniversary treat for my partner and I. We used the facilities during the morning which were stunning and then had our facials later on in the afternoon. Not being one for spa treatments, I found it to be surprisingly relaxing, more so than I had imagined it to be. The only niggling point was my ticklish girlfriend giggling during the face massage but i guess that's the price you pay for a fun couples package compared to a focused single treatment.

We finished off our day in a couples room which was a fun way to spend some time alone together and wake up after the treatments.

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Verified (?) Visited Dec 2011

The venue was quite easy to find and very quiet therapy room. I fell asleep whilst having my treatment which tends to happen if the venue is quiet and conducive.The therapist was very polite. I would definitely go back.

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Verified (?) Visited Apr 2012

Excellent value for money, found the treatment very useful for my skin and felt the difference straight after the first treatment. The therapist was very informative and gave many tips on what works best with my skin.

I would recommend it to others to try.

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Lovely spa, looks very picturesque. I went with a friend for her birthday and had a facial and a massage, both of which were lovely and very relaxing. The facilities are nice and the cafe food and drink was fine. My only criticism would be that the changing room was very small and there weren't enough lockers considering the size of the spa.

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Visited Apr 2012

My name is Samantha Stiff and I experienced a Spa day with my sister for my birthday on Saturday 7th April, which in both mine and my sisters eyes ,were not up to scratch and we left dissatisfied. We both had one hour elemis facials and foot rituals. I’d previously been to the spa bout two or so years ago for a body scrub and mini facial, I thoroughly enjoyed it so decided to come again. However on this occasion I was very disappointed with the standards.
We arrived promptly between 9.30-9.45 to be greeted by a miserable lady at reception who took us through to the brassiere area. Then one of the spa therapists, whom I think was called Sian, took us on a tour round the spa then left us to get ready. I opened up my locker and got ready put on my robe to find one of the robe loops broken, this wasn’t a major factor in my spa day but I would have thought that this would have been picked up through the laundry process. The spa facilities were lovely, but faults occurred with the loungers around the pool. They were quite worn and had holes in them. The lunch was served at 12 and was pleasant, but unfortunately this was not the same with the staff. They didn’t seem very welcoming at all.
Our treatments began at 1.30. While we waited in the relaxation area, we found the furniture to be slightly unpleasant with worn blankets and pillows. We were then taken through. My sister Melanie was being treated by Laura and I had Sian. We started with the feet treatments , we were told to take a seat, usually I like to know the procedures as I am sure that many of your clients do. I was not informed about my treatment at all. Sian asked me questions which were asked on the consultation form, which made me think has she not read my form and why did I bother to fill it out!
They didn’t explain any of the facial before starting which I thought was strange. My sister enjoyed her facial. Whereas I thought mine was awkward. I didn’t really feel relaxed. The massage was weird as she knuckled my clavicle area shoulders and arms which was extremely uncomfortable as it is a bony and sensitive area. When she exfoliated she didn’t remove it all properly. Then applied the mask with her fingers and I felt the exfoliator still my face so she must have too. I was quite relieved when it was all over. At the end I was expecting her to explain the products but she didn’t. She just gave me a piece of paper with them written on, which shows a lack of customer service. Laura also didn’t explain the products to my sister either.
So overall the experience wasn’t good. Both myself and my sister are trained beauty therapists. I have worked at Alveston Manor Hotel and Cotswold House Hotel and Spa. I know what standards should be held at and what is expected of a well known Spa, and this has fallen underneath my expectations, well below. I shall be expressing my views to my friends, to whom some of were planning on attending the spa pamper days in the future. I was on the basis of this day planning on coming more often, but that may not be the case now.
To summarise, it started my birthday as quite an unpleasant one, and I feel the money was wasted.

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Verified (?) Visited Mar 2012

Visited with my sister for a birthday. The room is a bit hard to find if you don't know where to look (above Remedy hairdressers) and there are 2 flights of stairs to reach it but worth the effort!.

The therapist was warm and welcoming and asked us what our requirements were. The swedish massage was great and the facial really relaxing with lovely smelling products!

Prices for the treatment menu seem reasonable and there are student discounts offered and we both felt we would visit again and try out more treatments.

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Verified (?) Visited Feb 2012

As the other reviews mention, this was located near a council estate so not quite what I expected. The therapist was friendly and nice but the facial was 'harsher' than what I was used to. My face was quite red and sore afterwards, although it did go back to normal after a few hours.

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Verified (?) Visited Apr 2012

I really loved the massage and facial therapies and the therapist. was very good. The surroundings were a bit noisy and distracting. Really enjoyed it overall though. Felt like a new person:)

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Verified (?) Visited Apr 2012

Grasse was so easy to find with free parking right outside the shop. The staff greeted me with warm smiles and made me feel really comfortable. Emma did my body wrap & facial and it was amazing, the most relaxing experience of my life. I will definately go back soon for follow up treatments.

Thank you.

Janet McKechnie

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I decided to give this place a try despite the reviews I read. I needed some pampering as I have been working long hours and wanted to brighten up for the holiday. I gave them the benefit of the doubt since they are close to where I work despite the negative reviews. The receptionist needs a major attitude adjustment. I've never encountered anyone so rude in my life working the front desk at a spa. The look on her face and her demeanor were just abhorrent. It ruined the whole experience. The facial wasn't that great either. I will not return here and regret spending my money in this mediocre so called "spa". I have also told the women I work with NOT to go here. What a waste!

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Visited Mar 2012

we went end of march 2012 on a living social deal £35 each for a facial massage and light lunch. however we paid on the day £35 to use the jacuzzi which is in the old synagogue. we had the jacuzzi to ourselves for an hour - cold water and fruit kebabs were brought half way through which was nice. it was a lovely relaxing part of the day. we then waited 50 minutes for our massage and facial as the therapist said our appointment was 12 instead of 1230 she got this wrong - not impressed at all with this. the massage and facial was lovely, the homemade soup was lovely but we asked for it to be microwaved as it was cold. glad i never paid £10 to upgrade to the buffet it wasn't worth it. we have just bought a deal with wahanda which is amazing value £39 for 2 people same deal.

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Great value for money. 25 min facial+25 min back, neck shoulder massage for £25. I have been there for facials and massage before and will definitely go back again. The only complaint I have is that previous visits have not always been to my satisfaction depending on who gives the treatment.

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Verified (?) Visited Apr 2012

I've been to Compton Hair & Beauty for a facial before and couldn't wait to go again to experience another facial. I arrived 10 mins late for my appointment due to bad traffic. I was shown to the treatment room and the therapist was really informative and the facial was great. BUT the facial was finished in 30 minutes and the voucher was for one hour. When i went upstairs to meet the therapist, i mentioned that the voucher was for 1 hour and the facial only lasted for 30 minutes. She explained that although the voucher states 1 hour they only offer 45 minutes service. Even if this was the case it was still 15 mins short but i didn't want to argue in front of a full shop!

This wasn't what i experienced last time. I had the full hour before.

The facial was nice but for 30 minutes i'll be less inclined to return.

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Although the actual pool area and steam/saunas are a tad dated, the gym and the beauty salons are brilliant and I can't fault them.... The staff are really friendly and the therapist I had for my beauty treatments was amazing!! ;-)

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Verified (?) Visited Apr 2012

It was good experience and very relaxing, the beautician was nice and friendly, highly recommend it with the promotion, the salon was convenient and close to the knightsbridge station. I am looking forward to try the other treatments they have

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Verified (?) Visited Mar 2012

First visit to this spa everything was excellent from the moment we stepped through the door to the moment we left. The staff went out of their way to be helpful, the therapist was friendly, the pictures on the website don,t do the apartments justice we were surprised how nice they were. The food too was first class - can,t wait to return. Very good value for money too/

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Verified (?) Visited Apr 2012

Mel, the therapist, was a star! I have previously had a bad experience at this salon but they have since showed me how good the service can be and I have been thrilled with it and keep going back.

Although (as previous comments indicate) the facilities are not 5* standard, the treatments certainly are.

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Verified (?) Visited Apr 2012

Amazing location - it is truly a country retreat, with the most idyllic grounds to walk around. Staff were high calibre, even ringing US to booking our spa treatments and dinner, rather than us worrying about booking in and dinner were superb also.

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I took the facial and shoulder,neck,back massage options. Both were exactly what I wanted. In fact I did fall asleep during the facial and woke myself up by snoring, so I guess this is testimony in itself!

I also used the gym, which was fabulous. Really up to date equipment, and the changing rooms were ok (but no freebie products apart from shower gel). The sauna and steam rooms were also good, but I found the pool a little small - not that this was a major concern for me as that wasn't top priority for me.

The restaurant wasn't part of the leisure/spa complex, but was part of the QHotel. The selection was basic, service slow and - well - frankly made you remember you were part of a fairly mediocre hotel overall. The leisure complex is great though. Highly recommend and crazy value for money.

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Verified (?) Visited Apr 2012

Although not the easiest place to find given the map with the booking showed the salon at the other end of the road, when I got there I had a very good experience. I was seen straight away, greeted by friendly staff and had a very relaxing facial. I would definitely use this venue again!

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Verified (?) Visited Apr 2012

I have always enjoyed my time at Solace Spa and i was very pleased when the offer came up for a one hour dermological facial. My therapist Beth was very lovely and tailored the facial to the needs of my skin. I felt like a million dollars by the time i had finished and people commented about how good my skin looked.

I enjoyed the experience that much i returned the following week for a pedicure

thank you Beth

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Verified (?) Visited Apr 2012

Lovely little salon. Therapist was friendly and helpful. Helped me to analyse the condition of my skin and the treatment it needed. Treatment was great. Given two samples. Only negative was that I was a little cold. Also would have been nice to haver some quiet music playing in the background to make the facial even more relaxing. All in all a very pleasing experience.

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Verified (?) Visited Apr 2012

This is my second visit to Compton Hair & Beauty for a facial and both times I've been really happy with the results. The therapist was very warm, friendly and knowledgeable and selected products and a facial to suit my sensitive skin. After the facial she gave me an Indian head massage and massaged my shoulders, arms and hands which left me feeling really tied, but relaxed. She also gave me a couple of free samples. My skin was left feeling really soft and refreshed and I'll definitely go back.
The venue is a little tired and could do with a bit of a refurb, but apart from that an excellent facial at a great price!

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Visited Apr 2012

I had the most fantastic massage and facial. Every detail about the place was perfect, from the seclusion and quiet of the beauty room through to the gently warmed body oil. Even the music was spot on! Farah used Environ products on me which were amazing. My skin still feels great two days later. Definitely rebooking.

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Verified (?) Visited Apr 2012

Great staff, really enjoyed the fascial, though the voucher did say it was for both facial and back massage but i had to choose between the two. It would have been nice to have both but oh well..
No trouble booking and finding the place

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Verified (?) Visited Apr 2012

The salon was easy to find and the staff were more than welcoming. The treatment was lovely and I left feeling I had been truly pampered with a great weekend to look forward to.

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I had an excellent day, great value with wahanda voucher, I added to the voucher to enable me to have a deluxe facial and manicure. I would definitely go again. The treatments were excellent, the lounge was lovely too.

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Verified (?) Visited Apr 2012

This was my third visit to Titanic Spa and I shall definitely be going back! The Heat and Ice experience exceeds all expectation and the swimming pool is the ideal environment to combine relaxation with a little gentle exercise. Lunch offers a good, yet healthy, range of fresh hot and cold items to choose from. The staff are unfailingly polite and helpful. I have tried three different treatments and have never been disappointed. Many thanks!

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Visited Apr 2012

This place needs a new 'receptionist' and better customer service.

You have to call the number on the website to book which is a mobile of a girl who always sounds like she is on the bus or out and about... which could explain why the past two times I have been here the appointments have been double booked/forgotten about.

The actual therapist is not apologetic about this, and last time accused me of just turning up. She was chewing gum the whole time she was doing my facial and I found her manner quite rude, not at all relaxing as you expect with a facial!

Very frustrating that you cannot book your next appointment when you are there as I was supposed to have my facials 10 days apart but every time I called to book no availability for a month at a time.

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Verified (?) Visited Apr 2012

Amazing the difference to my skin. Friendly, knowledgeable staff make all the difference to your experience. If you have sensitive skin, having products that enhance and don't irritate is so important.

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Verified (?) Visited Apr 2012

the waiting area was delightful ,it was so relaxing ,the lights were dim and spa music played while you relaxed on these huge sofas and the treatment was well worth the money

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Visited Oct 2011

Oh dear where do I start. Therapist was pleasant enough but obviously very young and inexperienced. She failed to remove my make up before the facial, the facial itself was ok I suppose although the products were cheap and nasty. The aromatherapy massage was terrible again with nasty products.

The manicure really had me going though, I've never seen such a motley collection of polishes, my daughter had better in her dressing up box. I came home took it all off and re-did it myself much better.

I recommend this place is given a wide berth.

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Visited Jan 2012

I have to pick this venue out as my preferred in Brighton as quite frankly I've tries some ropey ones and this isn't one of them! I've come several times and even asked for vouchers for my birthday presents as their rose aromatherapy massage and facial is really wonderful. It has a very calming, professional atmosphere, just suffers a bit from cramped space upstairs where the treatments are held.

As usual in Brighton, this venue is missing a steam room but then that seems to be a wish not granted in these parts.........

Charlotte

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Visited Apr 2012

Well it started with the skin consultation held in the reception area, in hearing off the male receptionist and the customers of the coffee shop out front. I'm not used to answering questions about medicines and allergies in front of people I haven't met.
I had booked a spa pamper package worth £88 via groupon and paid £23, but I still feel I overpaid.

The facial was a cleanse, a mask, which was left on while I was put under a steamer for 5 mins. Followed by a toner and moisturiser. Total time 20mins, that isn't even a basic facial, that's a taster at best.
The full body massage was freeze gel rubbed into my feet, calves, back and arms. The fronts of my legs and thighs were untouched. There was no head massage in either the facial or full body massage.
The manicure was OK, but my hands didn't need any real care. The one mis-shapen nail I had, remained mis-shapen. The pedicure was me sat with my feet in a bubble spa for 2 mins, some cream rubbed into the top of my feet, my toe nails filed, cuticles pushed back and nails painted. There was nothing done to the hard skin on my heels and I was so rushed to get out, I had to get my shoes back on whilst the varnish was still wet, so came off in my shoes.

The whole experience took less than an hour. There is no way I would have paid £23 if I knew this was what I was going to get. Not a spa pamper package more of a very basis taster session.

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After joining Wahanda, my first priority is to give this hotel and spa the praise I feel it so deserves. My friend and I have been doing regular spa days as our outlet for having babies/toddlers and we've tried many places, usually not to full satisfaction......

We first visited Utopia Spa at Alexander House Hotel for a day offer with lunch and two treatments and simply walking into the foyer, we knew we were now spoilt for all the other establishments that came before. We had such a luxurious day, with beautiful spa facilities and the feeling that you were cared for but left alone. This is a beautiful hotel, lovingly cared for and no hint of shabbiness anywhere. even though in the luxury bracket, there is also no sign of the snobbery that can immediately snaffle relaxation.

So we excitedly booked to come back for their overnight offer, which was very little extra. I really wouldn't do the day offer again when staying over is such good value. We paid a bit more for a suite and wanting the feeling of 'luxury institutionalisation' we so love, got into our robes immediately and padded around without clothes for the next 24 hours. The deal is 3pm to 3pm so you feel like you have a full second day in the spa.

Our deal included dinner to the value of £35 each, which we chose to have in our room (in our robes of course) with an embarrassing choice of chick-flick DVD; we were nearly crying with delight with this simple pleasure and a good glass of wine!

I could go on but clearly my five stars come from the combination of quality, attention to detail and laid-back but efficient ambiance they've got going on here. That would have us coming back alone, but the inky water of the black-tiled swimming pool and generously sized hydrotherapy pool have me dreaming about the next time........it's hard to find that quality of spa facilities in Sussex.

Charlotte

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Verified (?) Visited Apr 2012

Pleasant atmosphere. Was given lovely cake and water with lemon in it. Dermabrassion made facial skin feel wonderfull. Enjoyed experience and would go again. The therapist was welcoming and made you feel very comfortable

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Verified (?) Visited Mar 2012

A very relaxing 2 hours! Great value for money and really enjoyed my first ever massage and facial! Only downside is that because this is also a hair salon you can hear hair dryers / up beat music. So whilst you've lovely relaxing music - it's mixed with a bit of The Saturdays at times! If you can block this out, then I couldn't fault the treatments.

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Verified (?) Visited Mar 2012

Beautiful little therapy room hidden under a tiny hair salon with lovely staff. The facial and the therapist were OK, the only downside being she didn't have a high frequency machine (a magic bacteria-destroying machine some other therapists have used on my occasional spots). Still good value with the voucher and a relaxing experience. Thanks!

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Can't fault the treatments or the friendliness of the staff. The changing rooms are a little tired looking. Very difficult ot get through to book the visit as never anyone on duty on reception

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Verified (?) Visited Apr 2012

I love visiting this venue as it is in a very quiet part of london and very easy to find. My therapist on this occasion was very professionaland as ever I fell asleepthroughout my treatment.I just can never have enough of a facial and especially a great facial.The venue is clean and it did not feel crowded.

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Verified (?) Visited Apr 2012

A lovely welcoming salon with a calming atmosphere and walking distance from Brighton station. All staff were very professional and friendly. I would definitely visit Chutima again and recommend it to friends and family.

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Verified (?) Visited Mar 2012

This was ok and i was a little disappointed after seeing the other reviews. In total the place was nice and two of my 3 treatments were really nice. However there was a few issues:

1: Our spa day had been booked in for the wrong day, i had booked it 2/2 1/2 months in advance so i phoned up the day before to check and they had booked in for 2 days time. So i would phone up and check, but they did to be fair to them manage to move it

2: The light lunch and refreshment voucher didnt actually end up covering a light lunch and a drink, so we had to pay the difference and even then we were told we had more money than people generally did

3: Maniure - i had an express manicure and express it was. My threapist had done my treatment in under 20mins due to last 25 mins, i appreciate sometimes it doesnt take as long but it felt rushed and as soon as i was finished i found out why. she was trying to fit her own wax in with one of the other threapists before her next client. She made this very obvious even coming out afterwards and saying ouch as i was waiting for my sister. This didn't exactly give you the special feeling you expect from a spa!

Overall it was a nice day and a nice spa, i was glad i got this on offer though otherwise it would have felt very over priced!!

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Visited Apr 2012

Had a Groupon voucher for a full body massage, facial and indian head massage. Wish I'd read the reviews first. After a fairly long journey up the M6 I arrived in this dingy part of town, to a salon surrounded by boarded up shops. Still that's not their fault I thought. But I felt little better when I was greeted by a sullen assistant and told to sit on the window seat. She offered me a drink and brought some cheap coffee and never cracked a smile once. She looked like she thought I was part of the sweepings off the floor. I was shown into the back room after about 20 mins. The therapist was pleasant enough, although the coupon was for 2 hours treatment and it lasted only just over an hour. She didn't use any special products and I wasn't even offered a glass of water at the end. The room itself was little more than a partitioned space and you could hear the assistants chatting and the roar of the hairdryers during the massage. As I left there were two assistants sitting outside on the pavement smoking - not the best impression to give. I reckon this place is really struggling - the surrounding area's a dump and the salon itself is shabby and lacking in any self-respect. Please if you're thinking of going don't bother.

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Verified (?) Visited Dec 2011

I'm already a regular at this branch of Destination Skin and as usual had a great experience. Victoria (who has sadly left) was my regular therapist and carried out the treatment with her usual professionalism. My skin looked much fresher and it was a nice pre-christmas treat. I would recommend this clinic.

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Verified (?) Visited Mar 2012

the therapist was friendly and explained throughout the treatment what she was doing.The facial felt very relaxing and I fell asleep throughout the treatment session. Though the room is in the middle of a gym it was difficult to tell once inside the treatment room as it was very calm and relaxing.

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Anonymous



Verified (?) Visited Dec 2011

Writing this on behalf of my friend for whom I purchased this deal. She had an oxy-brightening facial and was very please with the results. She said her skin looked much fresher and smoother, ideal as a pre-christmas treat. The salon was clean and efficient and she would definitely return.

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Got a deal through Wahanda and it ended up costing me £20 as I had a £5 new joiner voucher to redeem. We arrived at 9.30am and left around 2.45pm. Staff were really friendly and helpful. In the offer I got a 25 min facial and a 25 min massage. Both were spot on. I didn't have lunch included but paid just £7 for a lovely lunch. Gym was fab compared to some gyms I've been to. Plenty of equipment and was all really up to date and modern. Swimming pool was lovely but only 12 metres but not a problem as not many people in it. Sauna and steam room which were great. Lots of space in the changing rooms and all really clean which was great. All in all a great experience. Would definitely go again.

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Verified (?) Visited Mar 2012

I loved this. I did not even know that House of Fraser had a Destination Skin area. I had never had a facial before and the experience was great. Very relaxing and I was made to feel very special. I can't wait for my next one.

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Verified (?) Visited Mar 2012

The location is very convenient as it is just above knightsbridge underground. But as the enterance is not very obvious (small red door), it would be recommend that one would check their wbesite for the details on how to locate the exact place (found their location info very useful for me). Good value for the wahanda deal. I called to book for facial few days before , but when I arrived, there was some confusion and they though it was massage and send me to the massage room instead...but it was sorted out later. so just double check when you arrive. The therapist that did my facial was pretty good !

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Visited Apr 2012

Afraid I must agree with all the poor reviews. Have an Aesthetics business myself and wanted to try an new treatment, and was shocked.

1. Attempted to make my appt (on a voucher) at least 4 times over a 2 month period, and was simply turned away each time, being told they were full and unavailable to do the treatment I requested.

2. When I finally managed to get an appt the therapist was 15 min late to arrive.

3. I was then told they don't offer the treatment I had purchased, and had booked for.

When I told them I should have been notified at least once in my MANY attempts to make the appt, I could not get anyone to assume responsibility, saying "it was the voucher company's fault". Doesn't matter, I could have been alerted at any point in my attempts at booking. Why on Earth would NO ONE at least mention the treatment wasn't (and hasn't been for months) available? Really cannot understand.

4. The manager was not to arrive for another hour, so I suggested I receive a massage instead, which was fine. When I finally got to speak to her she ignored my advice to alert people booking this treatment (Environ Ultrasound facial) that it was not available, asking me instead "well did you get a satisfactory treatment?" No, being as that I booked a treatment I didn't get. All I was looking for was an admission that a mistake had been made, and would be rectified in the future, and I couldn't even get that.

5. No music, and while I was getting a full body massage another therapist opened the door and came in to get equipment. Wtf?

Very very unprofessional all the way round, and completely unapologetic to boot. Ridiculous, avoid.

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Verified (?) Visited Apr 2012

Very disappointed with whole experience, from the start of the booking process with the hotel to be greeted, (or not) as the case was!! The very small facilities, the lateness of my appointment no apology. No tea and no cakes were offered!
So disappointed and upset about the whole experience-I had been ill for while and my husband had bought me the voucher!


While I was there waiting in reception, there was 3 people complaining about the small facilities and the false advert to a 5* spa, it's more like a gym. the relaxation room was a shoe box.
Need I go on...

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Verified (?) Visited Apr 2012

I went to do Vitamin C facial. The room where I had it was clean and tidy. Despite of the fact it was located in the gym, it was quite. I like the therapist who did a facial, she gave me lots of advice of how to look after my skin without pushing me to buy one of their products. She messaged my face and it felt really good. After my facial I saw immediate difference: complexion was smooth and glowing. I came with few spots and after it they were barely noticeble. I think I would come back and even try their products they used on me. I saw a definite difference to the way I look. Very happy with the results.

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Verified (?) Visited Mar 2012

i have been twice now on seperate deals, This was really good value for money with the wahanda deal, treatments did not feel like they were being scrimped on at all and luxury products were used.
Only this that was a a negative that easily could be improved on is the lack of loungers, on both occasions, it feels like everyone is eyeing yours up when you have one and once you leave the lounger you will never get one back, not the end of the world granted but if you are on a spa day and once you have treatments there is nothing better than relaxing after, this is something that could easily be rectified as well.
However the staff, lunch, treatments were all 5 * and i would still go again

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Verified (?) Visited Mar 2012

I went to to oskin for a deep cleansing facial and had trouble finding it to start with (it's tucked behind lloyds bank) The staff were friendly but on arrival i had to walk through what i think was the steam room so the floor had a massive puddle in in. Once in the room it was more relaxing and the therapist was helpful in letting me know what the facial was about. I came out after an our feeling nice and cleansed with clean skin and with a voucher for 40% off waxing so will be going back.

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Verified (?) Visited Apr 2012

The spa is in a separate building so if you want anything to eat, you have to got outside to the main bar area.
We went on a Monday which was toddlers pool day!! I understand from mentioning it to staff that we should have been told this on booking, which we were not. This spoilt the ambiance as the changing room (which is very small) was full of babies laid on changing mats and then they most of the pool was taken up with them. It was hardly condusive for a realxing atmosphere.
The jacuzzi and steam room were good and the treatments were very good.
The drinks and meals were quite expensive.
It was worth the £25 just for the treatments but I am not sure I would rush back.

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Verified (?) Visited Mar 2012

I would definitely go back to this spa. My friend and I had a wonderful experience and would strongly recommend it. All the staff were really friendly and helpful throughout our treatments. As it was my friend's birthday, I had requested champagne twice, which staff agreed to, but it wasn't provided. This would be my only complaint! Overall I would recommend this hotel/spa!

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Visited Apr 2012

I bought this Heavenly Hideaway Spa Package for my Mums birthday. It included accommodation, dinner and breakfast and a 55 minute spa treatment. We also opted for a 30 minute tension release massage as well which we had on our first day. I'll start with the good stuff!

Accommodation
The room was a twin with two double beds and was superb. Lots of space, everything you need including good hairdryer, iron and ironing board, shower gels etc. We both slept very well.

Dinnner
We dined in Redmonds which has AA Rosette status. The service and the food were both absolutely outstanding. I haven't eaten so well since I was in Paris!

Breakfast
The buffet was extremely well stocked including full english, continental and also a la carte options. I would avoid the rush hour of 9-10 if you would like to eat peacefully and avoid queuing at the buffet.

Facial
My therapist was a girl in her early twenties who suggested that as I had a back massage the previous day I could have a longer facial instead. I also asked whether I could have a scalp and neck massage included which she said was fine. The facial started off with her liberally piling on cleanser. And I mean liberally. It went up my nose, in my mouth and the pads she put over my eyes with cucumber scented lotion were to wet so when she dabbed (or rather jabbed) them on my eyes the solution leaked out. It was deeply unpleasant. The first 15 minutes of the facial consisted off applying cleanser, exfoliating and other lotions and then vigorously rubbing off with a warm damp towel. She then applied a mask and started my scalp massage. Ten minutes of this was her putting oil in and then pulling my hair. The actual scalp massage was about 10 minutes and was great, if it had been longer. I was then left 'to relax for a few minutes'. I was left for ten. I began to relax, mainly as I was given 10 minutes respite from having stuff poured into my orifices and having my hair pulled. Despite the trauma my skin is great, although I would put this down to the products rather than the expertise of the 'professional' using them.

Tension Release Massage
I had a great deal of tension in my back and neck and my therapist was good at the overall massage although it was over too quickly and there was not enough time for her to target specific areas. My Mum did not enjoy her massage at all, she felt that the therapist was very rough even when my Mum indicated that it was a bit much and it left her feeling sore and uncomfortable rather than relaxed.

Spa Facilities
The robes were frayed and tearing and the slippers were not suitable to be worn in the changing facilities as they also lead to the pool area; waterlogged tiles and flat slipper soles are an accident waiting to happen. Thankfully it was me, rather than my Mum who slipped and fell. After you have changed you are then directed through the spa reception which is viewable from the main reception and up a flight of stairs to the the treatment rooms. There are two relaxation rooms which are very comfortable called tranquility and serenity. Our first treatment was scheduled for 1.15. They came to get us at 1.40. On the following day we had our 55 minute treatments scheduled. Mine lasted 45, my mums lasted 40 minutes and we were both again late going in. When they come to get you they call out your name out in to the relaxation room. If you were relaxing in the relaxation room, the frequent calling out of names constantly disrupts any sense of tranquility or serenity.

Overall
I wouldn't have given Carden Park as many as 2 stars if this review was just based on the spa, my Mum and I were really disappointed. It needs re-thinking and the therapists are not up to the standard reflected in the price. I have had better massages and facials from students who are unqualified at my local college. At least they managed to keep cleansing lotion out of my nose and mouth and solution from going in to my eyes. The facial was simply an ordeal I could not wait to be over, as was my Mum's back massage. We both felt, as did other spa-goers we overheard, that we were on a conveyor belt and the therapists are trying to get you in and out as quickly as possible. The actual treatments felt very much like they are going through the motions rather than trying to make it a personal and enjoyable experience.

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Lovely facial, smashing chat with Jenny, skin felt amazing that day and the day after. Reduced all of the blemishes I had just in time for my wedding! Jenny makes her own products organically, and is obviously quite a talent.

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Verified (?) Visited Apr 2012

Was great, I look better now. Was hard to get appointment times due to the popularity of this voucher but managed to get all 3 appointments booked in.
Happy to recommend this to anyone who feels they need their face needs a bit of attention.

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Verified (?) Visited Apr 2012

Very friendly and welcoming and no hard sell on products afterwards -just sent off with a list of suggestions. The facial itself was lovely and relaxing and my skin felt silky smooth afterwards.

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Very polite and helpful staff. lovely food in the restaurant + good selection of wine. Beautiful area. Room was comfortable but shower could be updated. Steam room is good, but sauna only 60 C*, in the indoor swimming pool area not enough lounges

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Verified (?) Visited Mar 2012

The facilities were excellent. Lovely surroundings very relaxing after my shopping trip could not of had a better treatment than a facial.The staff were welcoming and polite.
I would defiantly recommend a visit.
Easy to get to as it is in Westfield's Stratford Shopping Centre.

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Hello. I would like to let you know what really happens at Plant Beach Contempo Spa in HILLSBORO, Oregon, right off of 188th. I signed up almost 6 months ago and was given a 5 month contract. After going there for a few months I realized that they are always booked for the sessions I wanted to do (facial, hydration etc). I called in the middle of February to see if I can get a reminder or to just cancel my contract at the 5 month mark. I was told I had to come in, in person, right after my 5 months was up (they told me March) before the 6th payment to cancel my membership. I did just that. Reading the cancellation form I realized it said 30 day notice... and I was suppose to mark one, but left it blank. I then told Rachel that I was NEVER told a 30 day notice over the phone about this. I then said "I'm not going to get charged on the first right?" and she replied "No, I'm going to have my manager call you over the weekend." I even repeated that twice. Well, no one called over the weekend and the first had passed. I was charged on the second of the month which put me into significant overdrafts. After arguing with an assistant manager, which turned into the actual manager, for a while...and caught her in a couple lies--she proceeded to inform me that there is NO WAY she can refund my money even if she tried, and she can only give me a free month (which there is no way in hell). She then said I was suppose to cancel on the 23rd of the month and that everyone working there knows that, which NO ONE told me that either...even when I signed the cancellation form. She quickly offered me the owners' email address which I then said "Yes!" Then she said "Well, It's actually his wife's email, It's a joint account thing that people with problems go to", she then proceeded to tell me that the email address was Lauren.taillon@gmail.com.... hmmmm? I asked "wait, what's your owner Don's last name?!" She said it was Campbell. "Then why do they have different last names?" I asked. She said she wasn't going to get involved in his personal life. I said goodbye and hung up. 10 seconds later Samantha called me back stating that she will refund me and that I am no longer welcome there.

This is the utmost unprofessional franchise I have ever dealt with. I have caught them in more lies than I can remember and NO ONE should ever have to go through what I just went through. I just hope I really do get my money back because that place isn't worth a dime. I really hope the real Don Campbell somehow gets this message. BTW their facial is a fake--I've used one that actually worked before at Club Tan a while ago and I definitely can tell the difference.

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Verified (?) Visited Mar 2012

me and my partner went to the virgin active health club/headlines at the end of march 2012 after i had purcased a spa day for 2 inc afternoon tea. we had an absolutely fantastic day feeling very relaxed from the moment we steped through the door the headlines staff were absolutely fantastic and very attentive towls were provided by the gym but no robes unfortunately. i had a facial and back neck and shoulder massage and my partner had a full body massage we were both very happy as the therapists were fantasticthe pool ws very quiet as it was a saturday morning but the jacquizi was broken so we were a little disappointed we broke our day up by going for the afetrnoon tea in the raddison this was superb and definately worth its money i also had my hair blow dried in the salon the hair stylist was very good. i would definately recommend this as it ws a perfect day

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Visited Feb 2012

Have been going to Rani Mirza for facials for 4 years, and would highly recommend this salon.
My reasons are simple: they leave my skin rejuvenated, decongested and healthy. Extractions are thorough but gentle; products are effective and pleasant; the whole experience is friendly and effective; therapist is experienced and professional and has an "expert touch". Value for money is good too, especially if you buy a course of treatments.

I have been to many beauty spas in London and the USA, some with big brand names, more innovative treatment lists and slicker facilities - but I love the personal touch here, and the fact that I can rely on getting the same high standard of treatment every time I go. Given my busy job, I also greatly appreciate the flexibility - I can book via email, and Rani is accommodating when I've had to change time slots at short notice (no "48hr cancellation charges" here). I generally feel treated like a loyal customer should - Rani believes in doing right by her customers and knows that she is investing in a long term relationship - not maximising throughput to make a fast buck.

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Verified (?) Visited Apr 2012

A lovely, relaxing, rejuvenating experience with very pleasant staff and surroundings. Thank you for putting this offer online - this is the start of a whole new lifestyle for me.

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Verified (?) Visited Mar 2012

I went in for a half hour facial and half hour massage. The therapist was friendly and the treatments were done well. Felt very relaxed during and after. The changing rooms and showers were clean and tidy.
i couldn't use the sauna as the lights weren't working and the steam room was ok. Needed a bit of refurbishment. The relaxation area wasn't very tidy and seemed like a waiting area as well.
So overall, thumbs up for the treatments, but the other facilities could do with a bit of a touch up.

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i took my sister so we could both chill out an that is exactly what we did the staff were all very nice an could not do enough to make you feel welcome an the treatments were absoloutly fantastic this spa is well worth a return visit!!!

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excellant few hours spent here we came out feeling really relaxed and chilled out and we would recommend it to anyone especially the indian head massage it was wonderful!!! if you get the chance to go here go you wont regret it!!

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Verified (?) Visited Mar 2012

Possibly the best facial I've ever had. What I really liked was the fact that the therapist finished with a fine dusting of mineral powder, leaving my skin with a silky glow (whereas other facials leave me bare-faced and hideously blotchy). I was actually proud to be seen in public afterwards! The extraction part was admittedly a little painful, as the therapist warned it might be (I have very congested skin) - but was done expertly and left no marks. Other than that, it was a very relaxing experience. Absolutely brilliant, and totally recommended.

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Verified (?) Visited Feb 2012

I bought a deal for my friend's birthday and we both had a very lovely day and would thoroughly recommend the treatments. The cream tea was also lovely in comfy surroundings.

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Verified (?) Visited Mar 2012

The therapist was really friendly, nice and welcoming. The treatment started with a skin consultation to review my skin type and see what products best suited my skin. Shortly afterwards, I had a mini relaxing facial, was nice but didnt last that long.The venue itself was really clean and it was a relaxing environment. All in all thumbs up!

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Verified (?) Visited Mar 2012

It was ok, I just had a voucher for a free consultation. It would have been better if the lady hadn't been so pushy with her recommendation. It would have also been good if she had given me a quick face care routine while I was there as I thought that was what the voucher was for as well.

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Visited Mar 2012

The staff were helpful and very friendly. The treatment room was warm and cosy. The facial experience was great! From now on it would become the only place where I would go for my facials. Fantastic result, my skin radically improved. I would definitely recommend this place.

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Visited Mar 2012

me and my friend went to the clinic together, it was brilliant experience very very relaxing felt at ease the whole time i was there, we got offered hot or cold drinks the reception area was welcoming information on other products they offer was clearly advertised which made me interested and now i have booked for other treatments, the doctor was very nice spoke in a good and was well presented, the therapists who did our massages was also very nice they explained what they would be doing asked all questions you would think that need asking, over all the experience was really nice calming and i was relaxed when i left, i would recommend this clinic to friends and family :)

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Verified (?) Visited Mar 2012

First we sat down and discussed my skin condition and what would be the method of choice. I said I had a dry sensitive skin which she agreed with on examination.
Rejuvenate and anti-ageing was the choice treatment.
The facial itself was quite pleasant and relaxing, during the massage of the face with creams. Then the therapist applied citrus juice to tighten the skin fibres (quote). I could feel tingling, that was OK. When it was over, she discussed with me special offers, especially with reference to collagen rejuvenation, which looked quite convincing, I said I would think it over, and she gave me a pamphlet to take home with fees.
Within hours however, I could feel my face was very dry and tender. I washed my face and applied my regular moisturiser cream, which I applied in greater quantity than usual. It has taken me 4 days to get my skin back to normal. The treatment seems to have dried up my skin to an uncomfortable level.
Therefore I don't think I would want to recommend this place, nor return there myself.

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Visited Mar 2012

As a beauty therapy student I know what to expect from a facial and I was sorely disappointed.
First of all, the state of the treatment room was not up to standard - dirty towel on the floor and overflowing bin.
There was no relaxing music and the therapist didn't even do a skin analysis to see what products would be best suited for me.
She completely ignored my neck and left the steamer on for so long that my face was red for the rest of the day.
The best thing about a facial is the massage but that was non-existant. She said the mask would stay on for 8 to 10 minutes (should be at least 15) but I am sure it came off quicker than that. She proceeded to wash up her bowls whilst I was meant to be relaxing with the mask on.
She didn't even remove the headband at the end.
Poor show and I am glad that I did not pay full price for this treatment as it was not up to my standards and also didn't even last one hour. Terrible.
These types of places should not be in business.

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I was greeted by the most friendly welcoming people you could ever wish to meet. The treatment was second to none and the whole experience was fabulous
Thank you to Julie and all her staff.

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Visited Mar 2012

I agree with all the positive reviews on here - in short Rani is a very special facialist. I started going to Rani about 7 years ago, just before i got married and I was never able to give her up after the wedding. In fact it is the only treatment I have still kept up in these difficult financial times. Rani's facials are worth EVERY penny; I have lost count of the number of times people have commented on my great skin - genetics can only get you so far, Rani gets you the rest!

Rani is a pleasure to be around and to chat to and she knows exactly what your skin needs. I never book in for a specific facial - she simply assesses what my skin needs at that time. The neck, shoulder and arm massage is great bonus during the facial but I must confess that my favourite bit is the extraction process - never have I known someone be so thorough and gentle at the same time.

I have recommended her to many friends, family and colleagues over the years and it is testament to her that they all became regulars themselves.

Treat yourself and try out a facial with Rani, I promise you won't be disappointed. If you are one of the lucky ones you may even experience her 'warming' hands as she is working on your face.

In my opinion, the most worthwhile treatment in London.

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Verified (?) Visited Mar 2012

The experience was really good value for moeny and i would recommend it. All of the staff / trainees there were very receptive and friendly. A very good facial and overall experience.

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Visited Mar 2012

I visited with my boyfriend to celebrate our anniversary on March the 25th. One of the best therapies you can get at Little jasmine Therapies in Brighton is their couples massage treatments (especially the Thai fusion one). They have great big rooms with lovely decoration and cool ambience. They offered us herbal tea and slippers which I found quite cute. Overall the prices are very affordable and the staff very competent.

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Verified (?) Visited Mar 2012

Well worth it! - staff were friendly and warming. The treatments were really good I could have stayed all day having the back shoulder and neck massage and the facial.

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Verified (?) Visited Dec 2011

I was kept waiitng nearly half an hour as the customer before had asked for a repain of her nails (as she had decidied she didn't like the colour) so I was expected to just sit and wait (25 min+)
Once in the room, the ambience was lovely - nice music, smells, etc....
Treatment was great - good quality products. The therapist even gave me a few samples to try.
Left glowing !!

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Verified (?) Visited Mar 2012

Firstly this was the cheepest deal ever!! But thats not what I'm really here to review! This was a total treat for me and wee pamper for a busy mum and all I can really say is I will definately be back for more!!!

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Verified (?) Visited Mar 2012

I had the almond spa manicure, paid extra for shellac nails and also had the Germaine facial . It was all so wonderful. Kassie the therapist was very friendly and knowledgable. My nails are beautiful and I came away feeling 10 years younger. I would highly recommend Kai Ko's.

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Verified (?) Visited Mar 2012

As usual staff friendly and very welcoming.Every attention paid to detail .Environment relaxing .Enjoyed the experience as a treat to myself .Have other therapies done here.Would always go back .Products used a nice new change.Thanks

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This isn't exactly a luxury spa, but really was excellent value for money. Lunch in the upstairs bar was great. A chilled-out mother and daughter day, with a bit of pampering thrown in, and for not a lot of pennies! What more could you ask for?

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Verified (?) Visited Mar 2012

really good. Very good treatment especially as it was free! Didn't give me non stop sales patter!!
Lady was really nice and profession.
Facilities were good, freash and very clean

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My friend and I needed a well earned day of relaxation,what a fabulous day we had.Staff facillities and food were fantastic......will certainly go back.

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Verified (?) Visited Dec 2011

I had a Marie Cohr facial and it was wonderful. The therapist was well experienced on this type of facials and also gave me good tips on how to look after my skin.
The room was quite tiny but it was fine. It was a good experience and I will definetely return.

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Visited Mar 2012

Rani and her team are the best facialists I have ever encountered. I have been going to her salon for almost 10 years now and can honestly say I wouldn't let anyone else touch my skin. Each treatment is bespoke and tailored to your skin's exact exact needs. The treatments I have start with cleansing, exfoliation and a steam followed by thorough extractions. Rani is also an absolute whizz at facial massage which makes a real difference to the tone of my skin (and often makes me fall asleep!) The Yonka products that she uses are extremely effective - some even feel and smell a bit "medicinal" which makes me think they must be doing me some serious good! Rani and her team are lovely people who go out of their way to ensure each client has the best experience possible. The salon has a lovely, calming atmosphere and the treatment beds are unbelievably comfortable (again, I often to drop off the minute I lie down...) Rani's facials may not be the cheapest you will find but I believe they are worth every penny. People constantly tell me I look years younger than I actually am and I'm sure one of the main reasons for this is that I've been going to Rani's salon for so long.

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Verified (?) Visited Mar 2012

Really nice treatment. All thoroughly explained with lovely products used.
Staff were attentive and easy to speak to and the treatment room was relaxing and noise free.
I'll definitely be visiting again for another facial.

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Verified (?) Visited Mar 2012

Really good value and lovely surroundings, very relaxing (fell asleep) . This was my second visit and will definately visit again, good pool and gym facilities too and tasty lunch in the Brassierie

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Verified (?) Visited Mar 2012

great free treatment. products were too pricey but i understand the quality in them the skin advice was helpful too. staff were very nice. the atmosphere was relaxing all in all

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Visited Mar 2012

A luxury facial brought for me as a present was so excited but to much disappointment the girl who performed the facial was a rude obnoxious young lady........... used foul language also was very incompetant in the treatment she gave will not be returing to this salon very disappointed!

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Visited Dec 2011

Came with my wife once we returned from our honeymoon, back to the stressful life of working and paying bills. When we arrived, we were very warmly greeted at the reception and after a few pleasantries were taken into our rooms. There was soft moodlighting, relaxing music and most importantly a comfortable, clean bed.

We both had the red carpet facial, as recommended by friends, and various celebrities on Rani's website, and I must say, I was extremely impressed. I was a bit nervous at first, as I have extremely sensitive skin, however, I informed my therapist of this, and she assured me it would be fine.

The products smelt amazing and had a gentle tingle, which to me means that it is working. The therapist had a gentle touch, yet still managed to relax my skin and muscles. To my surpirse this also included a firm head and shoulders massage, exactly how I like it, with the therapist somehow getting the perfect amount of pressure, even with me lying on my back.

The only thing is, I can't remember the middle, as I had fallen asleep, but I'm sure it was as amazing as the begging and end of the facial!

Although the facial duration sounds long, it goes by too quickly and you never want it to end.

I cannot compliment Rani Mirza's enough, and have already recommended all my friends and colleagues to go in. So what are you waiting for? Hurry up and book! You won't regret it.

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Verified (?) Visited Mar 2012

I went for the free facial offer.

The facial was good, and the therapist and i discussed my skin concerns with me.

I was slightly panicked when i was told the white patches on my face were sun damage, but when I spoke to my friend after, she told me her therapist said it was just a bit of fluff on her face!

The therapists are definitely there to sell. I bought a product, and did feel slightly pressurised to buy it, but it actually seems to be working, so they seem to know what they are talking about.

The therapist also gave me a list of recommended treatments for me to take to another salon where I live as i do not live near any Destination Skin salon.

I probably would go back if the price was right. I'd buy the products online.

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I went with a girlfriend for her birthday celebrations, and we both enjoyed our treatments very much. The chocolate body wrap smelt gorgeous and the facial was really lovely. We left very happy and satisfied with our day.

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Verified (?) Visited Mar 2012

Very easy to find - once you're in Neston.
Quiet location, nice staff, everything neat and tidy, the aromatherapy massage was very pleasant and the facial left my skin feeling refreshed and clean.
Last but not least, cookie was delicious.
Were I to live anywhere closer I'd definitely come back for other treatments - excellent quality and great value too!

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Verified (?) Visited Mar 2012

Amazing prescribed facial, which left my skin smooth and bright. The products used were fantastic and I would definitely go back again. The therapist was very friendly and very helpful and the facilities were great.

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Verified (?) Visited Mar 2012

Very friendly staff, all very informative on all the products. Offered another treatment when having my free facial which I am now undertaking, at a reasonable cost due to a discount being available on the day.

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Verified (?) Visited Mar 2012

I went for a facial and it was faboulous, lovelly and relaxing nice atmosphere not pushy into trying to sell me any products . I have had my hair cut there before it was great. cannot fault this place

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Verified (?) Visited Mar 2012

Great experience, would recommend to others..the staff were very friendly and professional. The salon very clean and professional looking..

The treatment was as i expected and gave a good result. and i would definitely go again.

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Visited Mar 2012

I went yesterday for a detox facial through whanda it was great

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Verified (?) Visited Mar 2012

I had 3 sessions of microdermabrasion at the highstreet kensington branch. My skin felt very smooth just after each treatment but I could have done a home facial and it would have felt the same. Im not impressed by this treatment. The staff and the place are great though and knowledged.

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Verified (?) Visited Mar 2012

There wasn't any experience to capture! After ringing the number provided by you, the staff member who answered said that they were busy and would call me back - But that didn't happen. So no I wouldn't recommend anything to family and friends. This might have been a freebie, but customer satisfaction should still be paramount. This would create more new customers. Unfortunately I didn't get any satisfaction so I wouldn't rate.

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Verified (?) Visited Mar 2012

Good deal and good therapist, she tailored the facial to suit my skin type. I had a deep cleansing facial and sometime I find the therapists can be too rough, however she wasn't. Salon was easy to find and

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Verified (?) Visited Mar 2012

Loved my visit - the venue is quite small which made the experience feel very private and select.
My therapist was very tentative and really made me feel that the facial was perfectly suited to me,
asking questions as she went . She also made sure I was happy with everything that she was doing. Afterwards I really felt like my skin had had a real treat and was better for it . Best facial
I have ever had

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Verified (?) Visited Mar 2012

I am really glad I purchased the voucher to visit SkinGenesis Leeds as the skin consultation was brilliant and with use of recommended products my skin is much improved and looking well. I've also had numerous people commenting on how good my skin is looking at the moment.
Before my appointments at SkinGenesis, I was getting a little worried as my skin was constantly oily, which is unusual for me. However with the right products recommended and the advice of the therapist followed my skin is now back in balance.
I will certainly be going to SkinGenesis again if I have any skin problems or just feel like a really good clean out of pores with a SkinGenesis facial.

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Verified (?) Visited Mar 2012

I had the free facial - was not great as the treatment lasted 10 mins whilst selling of products occupied 40mins. Not like usual facials. Guess the freebie was not worthwhile but other treatments may be

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Verified (?) Visited Mar 2012

I loved every thing about the salon....the therapist was extreemly helpful and friendly, and the facial was very relaxing and peaceful...my skin was glowing afterwards with friends commenting on how well I was looking.

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Verified (?) Visited Mar 2012

I bought the Englighten package which was a body scrub/wrap and mini facial. Upon my arrival at the spa I was greeted with a warm welcome and shown into my room, which was absolutely heavenly as the relaxation music soothed me I was treated with various warm body scrubs and wonderfully warm green tea mud wrap which was unbelievably heavenly! I was suppose to have a mini facial but to be honest it felt like a full on facial never did my face felt so treated and cared for. When the facial was nearly complete Keisha my therapist placed some very delicate eye pads on me and I was laying in my body wrap and nearly fell asleep I was that relaxed!

The only drawback? That it had to end!!! What a wonderful birthday treat and well worth. I'll definately be doing this again or potentially the wrapsody which Keisha suggested as she gave me a prescription too which was very helpful. Thank you so much!!! :-)

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Verified (?) Visited Mar 2012

Reception area in Oskin at Fitnes was very welcoming and staff friendly. Treatment room was nice, quiet and very private. My therapist was very professional; explained everything she was doing throughout the process. Face massage lasted forever and I loved it. It left my skin really smooth, radiant and glowing. Great value for money!
I will happily go again and pay full price.

Vida

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Verified (?) Visited Mar 2012

staff was helpful and friendly. I liked the fasilities. the atmosfere was relaxing. It was a good professional help. they put me in a good mood. thank you for this little treat.

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Verified (?) Visited Mar 2012

If you are looking for a 'luxurious day at the spa' then this is NOT the place for you. The spa rooms are within the gym itself, so there is a constant noise of treadmills and weight lifting grunts surrounding your treatment - off putting to say the least! The 'spa facilities' that you are able to use consist of a very grubby steam room with stained walls, and a small sauna - both of which are smaller and less impressive than the ones at my Nuffield gym. The atmosphere was extremely disappointing, and we were kept waiting 15-20 minutes before our treatment as the staff had prepared the room for the wrong package.
However, the treatments themselves were not bad. The massage was ok, although too much time was spent on back and neck, with no attention paid to legs and arms. This wasn't referred to as a 'back, neck and shoulder', so i spent the whole massage waiting for other areas to be massaged and therefore couldn't relax.
The facial was good though. They use nice products, and massaged your neck during the mask stage which is a bonus, as normally you are just left on your own during that stage.
For £25 this was an ok deal, but I wouldn't do it again, even if it only cost £20. Spending time in a noisy and small gym area is not my idea of a luxury spa treat!

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Verified (?) Visited Mar 2012

Highly recommended venue with a great atmosphere and amazing therapists!
For a deal which costs £90 for two, my expectations were not that high but this spa surpassed them by far!
An hour of tranquility with a friend in the jacuzzi before an hour of relaxing massage and facial. We were not rushed to leave as soon as our treatments ended and we ended up spending another hour just gossiping in the relaxation room with a glass of champagne. Perfect Sunday.

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Visited Mar 2012

Not the easiest place to find but definitely a place worth finding!! The facial was excellent and the therapist really lovely. Will visit again!!!

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Verified (?) Visited Mar 2012

The therapist, Carolina, was lovely and did an amazing massage. Other staff were friendly too. Nice products used and the treatment roo was quite cosy. Easy to find. The only disadvantage is treatment room being in a hair salon and it was therefore very noisy throughout. Generally pretty happy and very good value for money.

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Verified (?) Visited Nov 2011

Fantastic facial, any my skin looked really good afterwards.Staff friendly too. With the Wahanda voucher it was great value. Would go back as a special treat, or if Wahanda did more vouchers.

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Verified (?) Visited Mar 2012

I had the naturally anti-ageing facial - glorious! Soooo relaxing, & my skin felt great afterwards. Renata really knows her stuff, and didn't try & foist a load of products on me. She even gave me a sample to take home!

Fantastic value for money.

Recommended.

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Verified (?) Visited Mar 2012

Apart from the fact it was difficult to get an appointment, I was extremely pleased with the one hour long facial treatment. The facilities were very good, the beauty place is just below a lovely hair dresser place in Soho. The treatment was absolutely divine, very relaxing and using great Dermalogica products. Well worth it.

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Visited Feb 2012

I've been going to Perfectme for almost a year now. It's a great medispa which offers lots of great treatments that are a step up from your normal beauty salon place. The medical therapist has been amazing, she always gives me the best HONEST advice. All the girls and doctors there are really professional and friendly. The place is very clean and hygienic, alomost posh inside so you always feel comfortable and relaxed. The treatments seem a little pricey but that always work so end up being good value. Couldn't recommend this place enough.... will be a client for many more treatments!

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Verified (?) Visited Mar 2012

I really enjoyed my massage and facial the products used have really rejuvenated my skin and appearance I am very happy with the overall experience and I would recommend it to anyone. The only other comment was that you can hear the blow-driers as it is a hair salon so I could not always take my mind off the sound, however I would rate the service and massage as Tip Top :)

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Visited Mar 2012

Excellant service cup of tea and cake on mothers day loved it!!!!!!! i am coming back again as my granma she loved fish pedicure with shellac manicure and my mum she loved head massage with facial...... staff are very friendly and recommand itttttttttttttttttttt

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Verified (?) Visited Feb 2012

I had a Rose facial with massage. Was one the best ones I ever had! Overall very relaxing and my skin was glowing for the next few days. Will definitely go back there!

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Verified (?) Visited Mar 2012

I had bought the Aromatherary & Facial offer however due to pregancy Carolina suggested Facial .
It was so so relaxing and the neck and hand massage was bliss . I was so relax and felt asleep ....
Would definately recommend Carolina .

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Verified (?) Visited Mar 2012

The therapist was lovely and gave me a good consultation. She did not try to sell products to me, however, did demonstrate how mineral powder might be benefitial for my skin by putting some on half of my face. The place is easy to find after you have been there once. I was lost and came late, yet the therapist was very accommodating and tried to do maximum during the time left.

I have found afterwards that my skin responded well to the products she had used.

The room itself was small, but on par with most beautician' rooms in that part of London.

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Verified (?) Visited Mar 2012

The room was basic but it was a nice facial. The therapist was really friendly and did a good job. I would go back as it was very good value for money and nice and relaxing

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Verified (?) Visited Mar 2012

it was good.i got a voucher for mini facial...but that was too mini...but i recommend u ppl to go there.staff was helpfull.i had a very helpfull consultation session.i enjoyed the clean and nice enviornment there.

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Verified (?) Visited Mar 2012

As the venue is in a gym it lacks the calming ambience as you walk in and when waiting, however the treatment was excellent as was the therapist. Very friendly and informative.

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Verified (?) Visited Mar 2012

I had the free mini facial with consultation. The therapist was very attentive and friendly and the facial she gave me was very good. The treatments and products are high-end.

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Verified (?) Visited Feb 2012

I first visited this place after I bought a pamper voucher off Wahanda.

Firstly, when I arrived, I was most pleased by the ample free parking adjacent to the salon.

On entry, the salon was clean, bright and well kept. I met my therapist Sarah who took me to one of the treatment rooms to explain the package.

To be completely honest, when I book things and I get a very good deal, my expectations are lowered by my "you get what you pay for" mentality. Imagine my surprise at not only meeting a therapist who is resolutely passionate about her work, but also having the ability of making you feel completely at ease instantly.

The room was lovely and warm (towels on the ready on the radiator) and my treatments began.

Everything about it was sublime. I felt like I was in there for more than the two hours. Every treatment I had (massage, body wrap, micro dermabrasion facial, eye treatment, eyebrow tinting and threading - i think there may have been more but I was in relax central so can't remember) was perfect.

I struggle to find a really masseuse but Sarah really knows her stuff and worked those knots out like a dream.

I have since been back for more micro dermabrasion facials and I also have a massage booked for the next visit.

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We had a great day, swimming then in the sauna we then went through to wait in the relaxation room to have our massages wich were fantastic, we topped off the day with a fantastic lunch in beautiful surroundings, can't wait to go back.

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Verified (?) Visited Oct 2011

I had an offer for myself a friend to have a massage & facial. We were in the room which was really fun (best to go with close friends in that case!) and both the facial and massage were lovely. It's a beautiful hotel and it felt very luxourious to go along for a lovely treatment.

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Visited Mar 2012

I first started going because of a voucher and have continued monthly for over a year now. Great value, always a good offer available. Brilliant, friendly service. Very adaptable and flexible. And of course- amazing treatments, I always feel so relaxed when I leave. Have recommended to friends and will continue to do so.

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Verified (?) Visited Mar 2012

Probably the most relaxing facial I have ever had. A lovely peaceful experience with great facilities and wonderful staff. I had a professional microdermabrasion and thorough facial with collagen mask. Both the ambiance, staff and treatment were fist class. Very pleased =}

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Verified (?) Visited Mar 2012

A local salon with lovely happy knowledgable staff. I have ben here before and recommend it. The facial is fantastic really in depth with lots of massage and also lots of tips. I came-away feeling very relaxed and my skin looked fresh and well cared for.

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Verified (?) Visited Feb 2012

This is a nice venue, the staff were ready for us when we arrived and the treatments were very good (I had a facial, my 3 friends had pedicures). The only downside to the experience was the fact that the spa area really wasn't big enough for the number of people wanting to use the facilities. Next time I would choose a day/time when there is likely to be less people (we went on a Sat afternoon). The tea and cake were a nice end to the experience.

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Verified (?) Visited Mar 2012

I thought the staff were very pleasant, took time to explain treatment. Overall was excellent service.
I found the room i went in wasnt to relaxing expected more of a relaxing room and atmosphere.

Would go again but not for the contour wrap but other treatments

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Verified (?) Visited Feb 2012

This is the 1st time I have had my eyebrows threaded , I was really pleased with the results, I also had a facial which involved a face mask which has a electric current run through it, this was quite an odd sensation but not unpleasant, but well worth it, My skin looked totally refreshed and rejuvinated.

This treatment is quite expensive, but I do intent to treat myself again and to have the threading.

The salon is small, but pleasant and Nita was very proffesional and welcoming, she also explains the product and the treatments very well, this was a lovely relaxing experience I intend to repeat.

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Visited Mar 2012

So, where do I start, this place is not the most glam of places and could do with a good refurb. I brought groupon vouchers for Bling for myself and my mum as a mothers day gift, I purchased 2x Two Hour Relaxation Package With Full Body Massage and Luxury Facial Plus Glass of Bubbly for £18 each.
We arrived 10 minutes early for our 1oclock appointment, we were greeted by a woman who I presume was the manager and she looked like she had just woke up. There was awful loud dubstep music playing that I could hardly hear myself. On our arrival we were informed ‘oh your early’ (by 10 whole minutes not an hour) and asked if we would like a drink whilst we waited. We were offered tea, coffee or water. No mention of champagne. We sat and tried to make small talk with the manager and staff but they seemed more interested in looking miserable, going out to smoke endless cigarettes or stuffing their faces with Greggs sausage rolls. One stylist who informed us it was her first day was really nice and friendly actually, so they weren’t all too bad. When my mum asked the manager if she had a business card or a price list the manager didn’t seem to know what my mum was on about and then managed to find a flyer with basic information. Not that we will be suggesting anyone goes there now. There were 8 staff there, standing around and apart from myself and my mum I saw 2 customers walk in, the place apart from its horrendous music was dead! (Maybe people have read these reviews, unlike I did). An elderly lady did actually come in to make an appointment and warned them the music would put her off actually going there.
The time approached 1.20 and we were still sitting there waiting, mum with her weak as dish water tea and me getting more impatient. It got to 1.40 and I asked the manager if our appointment was actually booked in for 1 to which she replied ‘yes but we are running a little behind’ – well sweetheart maybe you should inform your clients that on their arrival!
Finally we were shows to a shabby little back room for our treatments, the room was dull and looked more like a storage room with bits of exercise machinery and a spray tan tent shoved in the small space we had, they were playing classic fm which kept cutting to adverts, hardly relaxing. The therapist I had was lovely and very apologetic and polite. The therapist my mum had can only have been a junior; she didn’t speak a word and seemed to just follow my therapists lead. Our massage ended up back and shoulders and only lasted all of 40 minutes, we then went straight onto our facials. I was asked what skin regime I followed and whether I was allergic to anything but to be honest, I give myself a better facial at home. Mum handed the therapists a small tip but I think that was more of a thank you for getting it over and done with quick so we could escape.
Over all I cant complain for £18 each but if you asked me if I would ever go back there again, the answer would almost certainly be NO.

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Verified (?) Visited Mar 2012

On arrival, the staff were really unhelpful and not very attentive. We asked for a coffee and 2 staff argued about who was going to get it for us. The Pool and Jacuzzi were lovely and the facial was nice but the staff let the place down unfortunately

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Verified (?) Visited Mar 2012

I had the best dermalogica facial here in this small but perfectly formed local salon. The lady that did the facial was very helpful and understanding of my needs and I felt thoroughly relaxed. I would highly recoomend treatments at Nirvana especially because it feels much more personal than a larger salon.

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Verified (?) Visited Mar 2012

Venue easy to get to - treatments were swiftly and professionally undertaken with experienced polite and friendly therapists.
The spa was very busy when we were there, so we didn't make it to the jacuzzi as it was full so unable to comment on pool area etc.
Some skin care advice from the therapists would have been useful but I do acknowledge the girls were busy with treatments booked one after the other.
Also be aware if you order any food that this is quite pricey - for 3 with coffees we had a bill of £46..
One of my friends had a pedicure which was reduced as we had booked the day so that's a good point.
Overall a very reasonably priced day (for the spa day) with good ambience and helpful staff.

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Verified (?) Visited Mar 2012

My fiance and I had purchased a 2 for 1 Rejuvinating Pamper Day voucher from Wahanda for Breadsall Priory, Derbyshire, as a treat for my birthday. Our initial phone contact with the venue was excellent, speaking to both Spa staff and Leisure reception staff. Everyone was very friendly and informative. We booked in advance for a yoga class and a 'body sculpt' class for the morning as well as our included 30 minute treatments and one additional treatment each for the afternoon. We were told the spa was open from 9.30am but that if we wished to arrive earlier we could, which we had to as our first class was at 9.15am.

We arrived at Breadsall Priory just before 9am and were blown away by the beautiful exterior of the building and the abundance of greenery in which it stood. The sun was shining brightly which always helps! The leisure area was bright and modern and looked well-maintained. We were greeted by an extremely friendly male and female, then the latter gave us a quick tour and provided us with towels etc. Great first impression!

The two classes were well-led, the staff explained as they went along and we never felt ignored or left out, despite an evident number of 'regulars' in each class, presumably full time members of the club. They were all women in both classes bar one older gentleman, which my fiance had been anxious about! The facilities were new and clean and the gym equipment we used afterwards was modern touchscreen machinery, also well-maintained. However, the air conditioning unit in the studio space was extremely loud and, as a result, not switched on during the yoga class which did cause us to be quite warm! The fitting rooms were light, airy and spacious and I relished the adults only area as we seemed to choose a day when there were lots of children swimming and having lessons!

Speaking of the pool, it was small but plenty big enough for the low number of people using it. The whole building seemed quiet and mostly empty throughout the day to be honest. The sauna and steam room are also more compact than others I have used, but suitable for the size of the pool and pool area. the jacuzzi was large and very warm and relaxing!

My fiance and I both had a 30 minute back massage, with Holly and Rebecca. During mine, the therapist didn't ask how the pressure was or if there were any particular areas to work on as we progressed, which I found unusual compared to the vast number of massages I have had before. I did not feel very comfortable but it was a tolerable experience. I usually adore back massages. I then had a facial and my fiance enjoyed a Gentleman's Pedicure. Both of these treatements were superior to the massages. My facial was relaxing, the therapist was informative and friendly and my skin is STILL feeling refreshed and improved a week later! With the Wahanda package, we could get 10% off products and other treatments, but I was informed the facial I had been given was not included in this promotion, which I had not been made aware of beforehand. I did purchase a cleanser, however, and received the 10% discount. My fiance was also charged full price for his pedicure, despite me twice saying he was entitled to 10% off. I was not sure the therapists had heard me and wasn't certain, so kep quiet. However, we have since checked the price guide online and discovered we did not receive 10% for that treatment either.

We also took advantage of the free drink, enjoying it in the light bar area with our lunch. While the food (paid for separately) was delicious is was also quite costly. We spent £32 on one starter (toast with tapanade dip), two mains (salmon with new potatoes and a chicken pasta dish with creamy sance), one pudding (scones with jam and cream) and two soft drinks (a lemonade and a sparkling water). This experience was also slightly damaged by the club members who all seemed to be posh, middle-aged men with extremely loud voices that boomed into every corner of the restaurant and bar area. We could not hear ourselves talking to one another at one point and were sitting two feet from each other. The ladies behind the bar were just as friendly as the other staff members and very chatty and helpful.

Overall, we had a relaxing day and enjoyed feeling spoilt! I would say it was good value for money, bar the food, and that we would probably return. There are a few issues that need ironing out, as I have outlined in this review, but they are not sufficient to make us think badly of Breadsall Priory, its facilities or staff. One key attribute of Breadsall Priory is, in fact, the standard of its staff. We experienced pretty much non-stop excellent customer service!

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The welcome was fine. The cafe area also doubled as the Reception so there were staff sorting out food as well as seeing to clients' needs. I'm afraid the food was not up to standard. The portions were quite small and my food did not look very good at all! I commented on this and one of the staff very kindly said she would not charge me for it (this was a very positive thing to do) My comments were constructive - I wanted them to know for future information. The coffees were lovely.
In the pool/spa area there were several things that didn't work. Taps held together with tape etc. and an open drain area in the shower. If things needed to be fixed surely there should have been a notice saying so?
The treatments were very good and we enjoyed the relaxation room.
All in all I will be back but we were so hungry after the swim and treatments we were looking forward to bigger portions!

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I would like to say I have finally found a place where I will certainly become a regular. I booked myself in for a facial after reading reviews here, and I was not disappointed. The therapist was extremely knowledgable and the products lovely. I left with a very smooth and soft skin, that glowed for weeks.

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I treated my Mum to a facial for Mothers Day. She was absolutely thrilled with the whole experience of her visit and commented that it was the best facial she had ever had. She went home thoroughly relaxed and said her skin felt beautiful.

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I went to telford golf and spa with 2 friends for the day to celebrate a birthday and to have a day of pampering. We had a wonderful day. We hired the robe and slippers, got changed and were greeted by our therapists for our first treatment. We then spent time lounging in the relaxation room then headed to the pool and sauna. The pool room was warm with mood lights and loungers. The steam room and sauna were lovely and not busy at all. We had lunch in the restaurant still wearing our robes then had our second treatment. Both treatments were lovely, the therapists were on time and very professional and the whole place was just relaxing. If I had to pick a fault it would be with the robes, they were a bit old and shabby and very scratchy, so if I went again, which im sure i will, I would take my own.

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Visited Mar 2012

Charlotte gives the most wonderfully relaxing back massage and facial. I always leave feeling completely relaxed and refreshed as well as having wonderful skin. I shall be trying the luxury pedicure on my next visit so I'll be able to 'get my toes out' for spring very soon.

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Anonymous



Verified (?) Visited Mar 2012

It was my 1st time having a manuka honey facial. I do admit it was really relaxing and I slept while the therapist massaged my face with the manuka honey & Quartz stone. It was a good facial and my face felt brighter afterwards. The thing is, it takes a while to get used to the smell of the facial products used (they're all organic!) and the therapist put a rather heavy cream on my face after so my face felt sticky the whole night which was pretty uncomfortable She also tried to get me to buy a £35 Cleanser & toner set, but as the organic stuff isn't quite for me, I didn't buy and she seemed a little disappointed. I can understand, but maybe organic facials just aren't for me.....

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Verified (?) Visited Feb 2012

Great location in central London and easy to find. The facial was very relaxing and the therapist so professional> My skin felt amazing after and I felt really relaxed. I would definitely go back and recommend it to people.

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Verified (?) Visited Mar 2012

in a hair salon, two cramped beauty rooms to perform facial and was moved around due to lack of rooms. good value but would nto return as lack of ambience and staff doesn't seem too motivated

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Verified (?) Visited Mar 2012

The facilities are in a gym so the loud heart pumping music was not at all conducive to relaxation. The 'relaxation area' was only 4 chairs in the entrance to the male and female changing rooms so we felt on show every time someone walked past. There was no chance of getting any slippers and to get water you had to step into the gym area - in your bathers and towel. Not exactly what I had imagined for the day and all together a little disappointing. The masseuse was very nice and the facial and massage was satisfactory, but not out of this world.

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Visited Mar 2012

My daughter treated me to an early Mothers Day present, a bit of longed-for pampering! The facial was DIVINE. Taryn has made my day and I'm already hinting that I will want another one for my Birthday in May! I would definately recommend this salon to my friends and have already booked a surprise treatment there for my sister's 40th. It is very smart and modern with a lovely warm ambience.
My skin actually feels a good ten years younger and a lot firmer!
Thankyou Saks!!

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It was a great deal but I was disappointed with the female changing rooms and the pool - all looking a bit tried. My facial and head rub were great but the massage wasn't fantastic and although the staff were nice they weren't very personable and I didn't feel I got my full treatment time - felt a bit rushed! And my therapist was wearing ugg boots which was a bit odd.

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Visited Mar 2012

Very disappointing. After being given this as a gift I was appalled to find it nearly impossible to make a booking. Weekends are fully booked months in advance, the vouchers have short expiry and the staff are hopeless to deal with. When you call they often ask to call back, then don't, and never have times to offer.

Would NOT recommend.

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Visited Mar 2012

I have been a very satisfied Saks Beauty Newark customer for over two years and continue to have regular treatments across the whole range of services that the salon offers - manicure, pedicure, brow shape, endermology, Hollywood lashes, massage, waxing and microdermabrasion. Having visited various salons for many years in London and in Nottingham, I cannot praise Saks highly enough - this salon is a little gem! The staff are friendly, ultra professional and exceptionally good at what they do, the range of treatments available is impressive, the pricing represents great value for money when compared to other local salons and I have never once had an appointment cancelled or mixed up.

Last Saturday I had a gel manicure at 9am and by 2.30pm I had chipped a nail (entirely my fault, chopping vegetables for a dinner party!). I called Saks who told me that they were fully booked but offered to squeeze me in for a running repair after their official closing time - Emma stayed behind, fixed my nail and refused to accept any payment. With service like that, I will be a satisfied customer for a very long time.

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Visited Feb 2012

I have been coming to this salon since August 2011, I had just had a baby and wanted to treat myself and feel human again! I couldn't have come to a better place - the treatments are second to none and the staff are so friendly I have actually come to feel as though I am meeting friends.

I would recommend this salon to anyone who is looking for London standard treatments outside of the capital.

Thanks chaps xx

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Visited Mar 2012

I have been going to this salon for a few months now and cant say a bad word about it. All the staff are very attentive and lovely girls.
I mainly come in to have Geleration on my nails and have had them done by Emma, Sophie and Taryn and all are so nice to talk to and always look after you! I have recomended to my friends and family and have even bought vouchers for family members for birthdays etc.
I will continue to visit this salon, always look forward to visiting its such a lovely and relaxing experience. Great Coffee!! x

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Verified (?) Visited Mar 2012

I booked the Inch loss body wrap and facial without know what to expect. I just hoped it would work - and it did! Brilliant! I have booked again for a top up before I go on holiday. A good tip if you decide to book is to take a little pair of bikini bottoms to change into for the treatment.

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Verified (?) Visited Mar 2012

I recently had a microdermabrasion facial at this lovely establishment. It was carried out by a very profesional, knowledgable and experienced therapist Kyai. . Would definitely recommend My skin looked radiant and the heated beauty massage bed was a unexpected treat:) 5* thanks yvettex

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we had a couple of beauty treatments today for my friends birthday, the new beauty salon is really calm and very pleasing to be in, the 2 therpists that looked after us were great really couldnt do enough for us, we were so impressed weve both bought our mums gift vouchers for mothers day! we both really recommened you give them a try, we cant wait to go back for more treatments, thank you girls,

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Verified (?) Visited Mar 2012

We returned to the Titanic Spa for and overnight stay after attending a day spa. The facilities are excellent, and staff helpful. As I am pregnant I was unable to have the body Massage included in this offer and had to opt for a Facial which was lovely. My husband however had the Massage and thoroughly enjoyed it.
There were a few large groups of women there on the dates we attended the spa, who were not respectful of the quiet areas within the spa, however a quiet word with the spa staff, and they regularly checked the quiet areas to ensure peace and tranquil bliss was restored.
As a pregnant lady, I found the number of areas I was able to use within the heat and ice experience was severely restrictive, I did however use the cooler heat experiences for short periods ensuring I was well hydrated and not overheated.
I would like to see decaffeinated coffee, Latte's etc available in the Bistro (currently only available in cafetiere) Decaf coffee in the apartments would also be nice too.

But all in all a very relaxing and enjoyable retreat.

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Verified (?) Visited Mar 2012

The location was great; staff were great the treatment however was so PAINFUL (the 1st one), had i not booked 3 i would not have gone back; i was in excrutiating pain and it's so irritating; it gets HOT and you just want to scratch.. arghh!.. my 2nd treatment was great! i was in no pain whatsoever and my face wasnt itchy... hmm... having my final one this Fri.. my skin is better but i'm not sure whether i should say it's because of the facial or other things i've been doing/using..

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Had a fab day at this hotel spa. The relaxation room is to die for! Would go again :o) The spa facilities were good, well worth the offer. I would go back if another offer. The treatments and relaxation room were the best. I would have treatments there again weather there was an offer or not.
joodge

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Verified (?) Visited Mar 2012

Terrific experience as per usual. Very thorough Haute Couture Facial and fab products used with expertise by the therapist Anna. Results are great.So well recommended to everyone who would like to improve one's skin condition.

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Verified (?) Visited Mar 2012

The therapy room was located inside a hairdressers. On arrival I was advised that the therapist was running late and offered a seat & drink whilst I waited.
My appointment was about 15 minutes late - can't be helped I guess but not a good start!
The therapy room was small but nicely decorated. It was actually a little cold in there - normally I find it too warm! But I actually felt quite chilly, especially after the massage.
I had a full body massage (1hour) and 30 minute facial. However, when I checked the time afterwards, it seemed I'd only had 1 hour altogether...
The massage was fine but not amazing. Same for the facial. No complaints, but not good enough to make me return and pay full price. I got a mob-deal, and for that price it was good value, but if I'd paid full price, I'd be left disappointed.
Overall, perfectly fine salon, no complaints, but nothing to shout about either.

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Verified (?) Visited Mar 2012

I fully recommend it! Mandy was my therapist and she was amazing. She explained the different options and I chose hot stone massage and herbal facials. I was a really nice and relaxing experience.

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Verified (?) Visited Jan 2012

Super facials and Nita is just lovely. I arrived late the first day - a really busy Saturday but Nita accommodated me. The only downside is that the salon is in the basement of a really busy hair salon and you need to squeeze past the dye station to get to the narrow stairs but downstairs is a lovely calm oasis.

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Visited Mar 2012

From the moment i entered Salon Ten, I was made to feel special. I was taking my auntie for her 60th Birthday and wanted her to have a great time. We both had an amazing day and felt fantastic. Olivia and Leanne were attentive, interesting and made every effort to make our day a memorable one. We had a Spa day with included a manicure, facial and body scrub. All of which were worth every penny! The day included a light lunch of sandwiches, salad and flapjack and chocolate bites which were delicious. The Salon has a lot to offer and I would definately go back. I am hoping to go with my daughter soon. Well done to Salon Ten. I am a nurse and the chill out environment was much needed and it met all my expectations. This was my first spa experience but it will not be my last. Thanks for a wonderful day.

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Visited Mar 2012

Thoroughly enjoyed my visit to Lockonego. I knew the venue as a popular hair dressing salon so the beauty element was new to me but it didn't disappoint. The therapist (Farah) was splendid, explained the entire treatment she was going to do step by step and did a wonderful job. The massage was spot on, gentle yet targeted on my problematic areas (neck and shoulders) to perfection. The facial was just as good - thoroughly relaxing and enjoyable. Will highly recommend the place and will definitely visit again!

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Visited Feb 2012

Therapist was very friendly and informative about the treatment (body wrap). Treatment itself was not very pleasant as it was icy cold, but therapist warned about this and did everything she could to help, including extra blankets and hot tea at the end :-) Facilities are fine, not bad but nothing special, staff are friendly and welcoming. Been several times before and would return again, but perhaps not for same treatment!

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Verified (?) Visited Mar 2012

My appointment was on last Satursday. I was late for nearly half hour due to the central line closed. The staff are still very nice and provide me the full session on skin consultation and mini facial. The skin consultation was very quick, maybe around 5 mins and just ask what is most concerns and when I mentioned that I have very sensitive skin, the therapist mentioned that I need vitamin C for sensitive skin and recommend the Vitamin C peel course to me. I then had mini facial which involved cleaser, exfoliation and cream with SPF 50. The exfoliation is scrub which I found the most irritated as I have very sensitive skin and I had rash afterwards which I am not pleased. The therapist use the UV light to see my skin and told me that I have dehydration and sensitive skin which I have already known. There is another machine by the bed which looks more profession than the light, I don't think they offer to Wahanda customer, just a thought. If anyone need the foundation or concealer after the mini facial, please bring yourself as they don't have trails but they do sell there.

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Verified (?) Visited Mar 2012

Lovely location very impressive - pool area and changing rooms good. Treatments very relaxing, staff very friendly. Relaxation room very nice. Would definitely visit again with or without an offer. Would give it 10/10.

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Verified (?) Visited Mar 2012

Lovely salon - nice and easy to find location, very quiet inside, beautiful treatment room with candles, etc. Welcoming staff, therapist knowledgeable and pleasant. The REN facial was bliss and my skin did look much better afterwards. Purchased a couple of products therapist recommended and they really do work for me. Would definetely go back!

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Verified (?) Visited Feb 2012

Good value for money, staff a little disorganised, when we arrived there had been a mix up with the booking, they said that they had a new computer system and were getting used to it however the spa manager was very helpful and rectified the issue for us as and was very apologetic.
Overall an enjoyable visit!

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Beautiful grounds and setting as driving in. Met by freindly and helpful staff. Clean and spacious changing rooms. Excellent facial treatment by therapist followed by very relaxing post treatment experience in the dream wave room. Pool, jacuzzi and outside pool was amazing.
excellent meal and service had in brassiere resteuraunt.
Will definately be back.

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Verified (?) Visited Mar 2012

Overall a very good experience. We attended a spa day which included a doubletree facial. The therapist was very good and there was no pushy sales techniques used. The dream wave relaxation room was amazing along with the jacuzzi and out door pool. The terrace cafe was a little disapointing as it had limited meals to offer if lunch was not included in your package. We got dressed and used the brasserie resteuraunt which was lovely. Would definately use the facilities again.

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Verified (?) Visited Mar 2012

A very professional team, clean saloon with experienced staff - I didn't feel rushed as a promotion customer. Went for an upgrade in the facial and was very pleased. Will definitely go back.

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Verified (?) Visited Mar 2012

This was possibly one of the best massages I have ever had and my sister, who went with me, said the same about her therapist. The place was great and really well located and the staff were absolutely fantastic. I would definitely go again, hopefully as soon as possible.

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Really great value, brilliant treatments and good relaxation area. Lovely heated bed next to pool. Unfortunately the spa pool was out of order but has a really great time regardless.

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Verified (?) Visited Mar 2012

A good day out in pleasant surroundings. I particularly liked my facial treatment and the nail paint with manicurewas spot on.The pool area was quite small but still very relaxing. The bar serving food was also a hit, reasonable prices and tasty. I will visit again.

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Verified (?) Visited Mar 2012

Both treatments were really good and the therapist did a fantastic job. I already booked my following appointment.
The salon is also very nice and the staff just lovely. Location is also great!

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Verified (?) Visited Mar 2012

A few hiccups when we arrived - couldnt find our booking but we did still receive our treaments as they promised and very very apologetic, relaxation room was unavailable until 12 which was a little annoying but again they offered complimentry drinks, and then the pool was out of action over the lunch period due to maintenence but other than that the experience was lovely, very relaxing, staff extremely welcoming and helpful. Meals were very nice but glad ours were included in the deal otherwise would have been very costly! We also found out that all treatments were half price on a Fri if you were a hotel guest so we were very pleased we had stayed over on thursday as this meant we could squeeze in more treatments before we left! We took advantage of the bus service straight into Cambridge(5 min walk to bus stop) and left the car at the hotel for the day. All in all a lovely stay and a welcome treat.

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Verified (?) Visited Mar 2012

It wasn't what was on the offer which was body brushing and detox but the massage was amazing -- very firm! the peel was good and left my skin bright. salon was lovely but you were in/out quickly. overall lovely.

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Really enjoyed my spa day, excellent value for money, excellent therapist, with both treatments very relaxing and my facial left my skin glowing & feeling fabulous.
Facilities in the pool area are very good,liked the sauna, steam room, ice fountain & relaxing tiled chairs, which are moulded just at the right shape to relax comfortably & felt like they were heated, but the jacuzzi a little small & shame there's just one warm shower in that area!
Lighting in the changing rooms needs brightening, the space is a little small & cramped & doesn't help where some corners are just so dark you can't see what you're doing!
Gym's OK although I prefer classes & it would be good if the classes had been published on the website, so you could book your day taking these into account.
Didn't have time for lunch & hotel prices for a cup of tea at £2.95seemed a bit steep. Overall, thought it was excellent value for money, an enjoyable day & have recommended it already. Thank you.

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Verified (?) Visited Mar 2012

Glad we only paid £25 for this offer, my nail varnish was chipping off before I had even got home, the nail varnish had completely peeled off less that 24 hours after the treatment - Facial was lovely and relaxing - The pool area was ok, but not really relaxing, very few seats available and jacuzzi was too small for the amount of people using the pool area.

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Verified (?) Visited Mar 2012

Having waited several weeks for this appointment I was understably dissapointed it clashed with chelsea's away match at westbrom Albion. Having tealised this less than 24hours I couldn't possibly cancel the appointment and so I gave away the match day ticket for the match and I thought to myself this treatment better be worth my while.

Got in there about 5minutes before the appointment was booked for and I was welcomed to a sit behind the receptionist in what looked pretty much a rather busy unisex hair salon. My therapist came to introduce herself and handed me a very detailed form to fill upon completion I was ushered to a treatment room downstairs with a can coke which to be honest was my preferred choice.

After which the treatment commenced and need I say it was well wo my visit as the therapist was quite thorough and very much attention to detail.

At the end of the treatment the only one dissapointment was having to find out chelsea lost to the baggies. Well....... I left the spa with a ringing endorsement clearly telling the therapist that I would return. Which meant she's done well to warrant a revisit by me.

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We were very impressed by the friendliness and helpfullness of all the staff. The facilities were nice- pool, jacuzzi, sauna and steam room with water and loungers provided at poolside.
Lunch could be ordered though leisure centre staff but served in main hotel bar so had to change out swimwear and robes for this and on pricey side £5 for small bowl of soup.
The therapist Jessica was extremely efficient and very organised, polite and helpful throughout ensuring we all got the best from our treatments.
We had a massage, facial and file and polish each- all of which were 1st class.

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Verified (?) Visited Mar 2012

the treatment and spa were beautiful but we didnt expect to be part of the local swimming pool with children included it really spoilt the atmosphere of the day!!
the robes were very tatty although clean, overall I would rcommend the treatment room but not the 'spa day' very disappointing
*most of the ladies there agreed with us.

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Verified (?) Visited Jan 2012

The place was easy to get to and booking was not too difficult. There was some minor problem on the day and time but it worked out in the end. The treatment was excellent. It left the skin soft and wonderful. Overall an excellent experience. Recommended!!

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Verified (?) Visited Jan 2012

Very relaxing facial and back massage. Lovely and warm jacuzzi, but swimming pool a bit cold! Nice lunch in hotel bar but bit awkward to get changed again to have lunch.

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Verified (?) Visited Mar 2012

A nice place, nice staff. The facial was really nice felt really nice however the massage was not very good - it was ok. But i have had better, will not be going back.

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Jenny was very friendly, made me feel welcome and comfortable. It was a good experience and didnt hurt as much as expected!! Jenny was very professional and I would definitley recommend her services.

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Verified (?) Visited Mar 2012

It was an express facial using products I was not familiar with, but they definitely worked with my skin and didn't cause any flare ups in the days following. More of a brightening/glow facial as opposed to a deep cleanse so recommendation would depend on what you required.

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Verified (?) Visited Feb 2012

i did not visit this premise as that each time i rang to book they had given me dates in the far future than i had planned and that when i asked for certain dates they stated that they were booked all that week, even though the therapist stated the terms and conditions stated giving 8 weeks notice, i felt this odd and weird as that i could not see that at the fine print, regardless i rang up customer services and was able to claim a refund of the purchase of the booking, maybe in the near future i may use the service again IF THE CHOSEN DATES were available rather than telling me the dates i gave were booked, i mean the dates i gave were like 4 weeks advance, also the therapist sounded rude when i mentioned that the treatment was booked by wahanda, overall i have rated this place as neutral

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Verified (?) Visited Mar 2012

Went after needing a little treat my goodness it was so relaxing and the staff are so lovely my therapist Andrea was so experience in knowing just what my skin needed and gave me great advice have now booked in for a full one hour description facial i cant wait .Thank you

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Anonymous



Verified (?) Visited Feb 2012

First impressions not great: I was kept waiting for 20 minutes for the treatment. I was also surprised that there was no consultation beforehand - on my skin type etc. Treatment room was ok, however had large gaps at the top and bottom of the walls so you hear everything going on in the next room!

However the facial was nice and lasted the full hour and the therapist very sweet. The Wahanda price of £20 seemed about right.

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Really recommend this salon - it's a little room in the back of the shop but with the soothing music on, you can't hear anything outside. Comfortable and warm, with great products. The treatments were both great - the therapist was lovely and very knowledgeable about skin. Only downside is both times I've visited my treatments were started late (once 20 mins, once 10). Although the therapist is very apologetic and keeps you updated - ultimately there is an issue with booking as there is only one treatment one so she has to wait for the previous client to finish to setup the room for the next. Despite this I would highly recommend and will go back as it's very reasonably priced for the area and quality.

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Visited Mar 2012

Ive been going to Solace for some time now and I can not speak more highly of the team. The place is always spotless and it has such a nice atmosphere, I never want to leave. The Decor is Luxurious and the standard of treatment is always excellent. I even tried Colon Hydrotherapy last week and was made to feel so at ease, and the benefits are really showing. I tried out the Cube Spa last week and their Massage & Facial was double the price of Solace, and not even half as good. Im never straying from Solace Spa again !! Karen and the Girls, I Love you, see you soon !

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Visited Mar 2012

Absolutely divine experience. I walked into this beautiful salon in the heart of Marylebone and was warmly welcomed by the staff. They offered me tea and magazine while I was waiting. Then my therapist Silvia took me downstairs to the treatment room beautifully set up with very low lighting which made me relaxed straight away. Silvia consulted with me what my concerns are and which facial is suitable for me. I chose Purete Thermique Ritual because she said it's very relaxing and that's what i wanted to do..Relax
It was like a transfer to an exotic spa, heavenly products by Keraskin were used, they smelt lovely and made the experience even more special. I was massaged all the way through, face, neck, bust and arms even mini foot massage, which is my favourite, this all created goose bumps on my skin. I am recommending this salon to everyone and I am coming back myself to discover more amazing treatments from the menu.
Thank you xxx

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Anonymous

The hotel was very nice, but the pool was too small. Treatments were relaxing but overall a very good deal. The staff were friendly and accommodating as I also had my dog with me. Location was a bit further from town than expected, but was fine with a car.

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We went on a Thursday and it was busy but this was not a problem, we used the pool, attended the H2o excecise class in the pool, had a nice blitz in the jacuzzi, used the steam room, which had a lovely fragrance in it. We both had the same treatments, facial and back, neck and shoulder massage and the therapists were excellent - really good at their job. Highly recommend this place.

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Excellent, super value and really well treated by the therapist. We used the pool, spa area, steam room, jacuzzi and therapy rooms - it was heaven and I would happily recommend this to anyone!

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Aldwark manor is a joke! How they can class themselves as a spa resort is unknown. On arrival to aldwark we were ignored by staff and had to wait 10 minutes before being acknowledged. Then shown around the bar area. I then asked if we could hire some robes and slippers as aware not in our spa voucher to be told they dont have any today? I then asked if we could have some towels to be told you have to bring your own? (never have i took my own towel to a spa) I informed the lady that not aware of this and could we hire some from the spa/hotel. Normally you could for £1 a towel but we dont have any today the linen delivery has not arrived yet. I stated we had nothing and what can we do? She then gave us a hand towel 1 each and said no charge of course. It was more of a flannel size but anyway we just wanted to get on with trying to enjoy our day. We went out into the swimming area where the pool was full of lesuire members and got into the pool. We nearly hit the celling with the temperature of the pool FREEZING. We tried to swim to warm up whilst dodging all the lesuire members. Decided to then warm up in a steam room with no steam in it! A lady had informed someone not working and nobody had been to see. Due to my lack of towel/robe i went to reception with my flannel and informed a lady who sent somebody. We went for a sauna whilst they had a look at the problem. The sauna was warm but cant say i was sweating it out in there. Went back to the steam room which had a little steam now. Sat for a while and it only filled half full the whole time we were there. If i stood on the bench i could feel the benifit not really relaxing! Jaccuzi was lovely nice and warm.
On arrival we were asked to wait in reception 5 minutes before treatments so decided to go have a coffee whilst waiting. I ordered the coffees and waited 15minutes before getting them! When recieving them they were clap cold. I took them back to the counter and i said "i am really sorry but these are cold" (not sure why i was sorry) and the responce was well they are fresh out of the machine! I said but there cold to get another responce of there fresh out of the machine! I said ok well we will just leave them thanks to be then tutted at and sighed at.
We then went for out treatments which were fantastic. All the therapist we had could do no more for us and one managed to find two robes for me and my nan after our massages.
We then decided to get showered and leave as we were planning to have lunch and use the facilitys more but had seen enough. This experience was bought for my nans 75th birthday which we went to on her birthday and it ruined the rest of our day with the disappointment.
I did let the manager know who has offered us to go back to use the facilities again but dont think were in a hurry to return. Not sure if we get a complimentary towel? Also the cleanliness of the facilities was poor my nan had to tell the manager to get a toothbrush and some jif to the steam room floor.

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Verified (?) Visited Mar 2012

Excellent day, warm welcome, chilled-out pre-treatment room, gorgeous Espa products, therapist was fab making treatments amazing. Pool area with steam room etc. was small, but never over crowded, loved the heated loungers and ice fountain. Had lunch in the hotel bar which was delicious. Really amazing value for the day and treatments (lunch not included), would definitely go again if the offer was repeated.

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Had a lovely relaxing day. The staff were friendly and helpful. Treatment room was nice and I enjoyed the facial and back massage. Would definitely go back again. Great value for money

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Visited Mar 2012

OMG, What a lovely salon, best salon i ever been to, friendly professinal staff, would come back anytime. thanks to The Runway

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Verified (?) Visited Mar 2012

On arrival everyone was very helpful and friendly. Although when asked if I had been before and I answered no I was just directed to the changing rooms. I saw other desks receive a tour of the facilities which would have been helpful.

The facilities were very nice and well presented with plenty of beds to relax on in the pool area. These were a little uncomfortable as they had bumps angles for legs and back which were not in proportion for me so became uncomfortable. There was a very nice outside hot tub/jacuzzi area but this would have been enhanced with something on the walls. Looked a little Cell Block H. The swimming pool was long and thin and had a barrier in the middle which made it quite difficult to swim if busy. Otherwise very relaxing. The treatment was conducted very well though the treatment area was very cold compared to the spa are so shivered a lot which did not help my relaxing period in the wonderful water area which I was directed to after my treatment. The treatment itself was very good. The therapist took her time to discover what skin type I had and made sure I was comfortable. The treatment was one of the best I have ever had and had to stop myself from moaning out loud. I did find the hard sell at the end for products a little off-putting, but the sorbet more than made up for that.

The restaurant was very good and service was very prompt and friendly. Though again cold.

I defiantely enjoyed my day and would recommend a visit to this spa again.

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Visited Mar 2012

Just returned from a wonderful spa day at Salon Ten. Friendly welcome and guided tour. Lovely big comfy robes (great for us larger ladies!). Lots of chilling out on the loungers in the relaxation area on the top floor. Colour changing mood lighting and soft music in the background.Tea/coffee/juice to help ourselves to whenever we liked. My friend and I had a lovely time unwinding, having important 'me'time and having a good gossip! We were called as a pair for our manicures (which was fun) and then individually for our other treatments. Lovely relaxing facial including shoulder and neck massage. Used the sauna - made the most of everything! Adequate lunch of a choice of sandwiches on a bed of salad and crisps. We ordered some Cava as Salon Ten are licensed (bonus!!). More lounging around (ahhhh! bliss!). Met some nice fellow Grouponees there - we all got on well. Then we had our exfoliating scrubs and showers and back upstairs for refreshments. Yes! Half a muffin as per the other review but on a large plate with several other half muffins and pieces of flapjack too! And some were left over so maybe the half muffin thing is good for wastage and also our waists! Less muffin top! We were the last ones to leave at 5.45pm. We had a wonderful day and we would recommend Salon Ten to anyone. Lovely staff, great premises and ambience. I see from the brochure there are loads and loads of other treatments available.

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Verified (?) Visited Feb 2012

crewe hall itself is stunning and tucked around the back is the spa which is lovely and modern, peaceful and clean, the staff were very friendly and welcoming, made my girlfriend and i very happy, the treatments were spot on and would definitely use the place again. the sauna and steam room were nice and the pool was also good.

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Purchased a spa day with two 25 minutes treatments for £25 and had a £5 off voucher , had lovely time , I wish jaccuzzi was a bit bigger as its only really suitable for 2 people at the time and is rather popular! however swimming, sauna,steam room and gym were all great! manicure and facial was really nice and for that price no one could argue :)

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Verified (?) Visited Mar 2012

Great half a day out at just the right price.

Its annoying when spa days are advertised at stupid money when all you get is a posh swim, but this is great, i always use wahanda for beauty, spa vouchers.

This place is great and local, thanks

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Visited Sep 2011

Let me start off by saying I've tried a lot of salons around Stoke Newington! I don't usually write reviews but this is a little salon which is so tucked away it's almost exclusive! It's located underneath Abney Hall on Church Street.
I heard about Beautify from a friend and I thought I might as well try it out. The salon its self is wonderful and charming it has some modern equipment such as a special pedicure chair, and other bits and bobs. As well as home made skin products.
The therapist there was a lovely and polite girl that is willing to advise you on anything!
The facial was relaxing and the cream used smelt of chocolate!!
Since this treatment i now go every other week to get my nails done as I trust no one else other than Oya with my nails!

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Visited Jun 2011

I was lucky enough to visit lifehouse twice last year and was pleasantly delighted by their new holistic approach to spa, having been to many other uk spas over the years. The cuisine was excellent, the best I have had at a spa, and the whole setting is fantastic. I went with a friend the first time and my 20 year old daughter the second. Both times were happily memorable and I am now booked in for my spring visit this year. No expense has been spared at this spa. The lakeside gardens are a lovely bonus and even the beginners boot camp is highly recommended! Go on, treat yourself now that their offers have begun!

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Visited Nov 2011

I absolutely love this place!! I didnt have all these treatments in the same day I have been many times and thought I would write a review as I am returning here again tommorrow! All the staff are fab and welcoming will do anything to make it a memorable day. I have had i-lipo here also which wasnt on the drop down list above but was also great. The food is lovely and for £7.50 for a main and a glass of wine you cant complain. You should watch out for there 2for1 deals as it works out at £45 for 2 people to use spa for 3 hours. They dont have a swimming pool and the spa isnt very big but thats why it is so nice its very personal and not overcrowded or noisy. It is honestly just a fabulous place I love it and am really excited to return tommorow :D



Verified (?) Visited Feb 2012

It is located in a great location, the salon is clean and tidy I had the Manuka Honey & Cool Pink Quartz Crystal facial. I was very curious about it
The therapist was great however the facial didn't really suit my skin. It felt very tight and dry afterwards,
but it was still a great experience. I would go back but not for the Manuka Honey facial

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I went with 3 of my friends to the Q Hotel in Telford and had a lovely relaxing day. We had two half hour treatments a lovely lunch and enjoyed using the facilities. I thought it was really good value for money. I would definitely buy this offer again.

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Visited Feb 2012

I come to this salon regularly for treatments but i really love the facials and an aromatherapy body massage and i can honestly say the treatments are amazing and work wonders for my skin. Selina is a lovely lady and a fantastic therapist. The prices are brilliant for the quality of the treatments provided and i highly recommend this salon to anybody.

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Visited Mar 2012

Having just visited this salon I am absolutely appalled and outraged at the poor level of customer service and apparent disregard for customer satisfaction or basic common courtesy.

Having received a pamper package for my birthday I was really looking forward to having my treatments. When I made my booking 2 weeks before the appointment I also requested an additional Indian Head Massage as this is something that I really enjoy and wanted to have a long relaxing day. I was told that this was all fine and that my appointment slot at 11.00am could accommodate the amount of time required. I double checked this twice during the telephone conversation. The pamper package alone was at least 1.5 hours long so with the Indian Head Massage it was going to be at least 2 hours in duration.

So I turned up this morning ready for some quality "me" time, only to be met by an extremely rude employee. The level of unprofessionalism that she displayed astounded me and she certainly didn't win an award for customer service at school / college! She straight away informed me that my Indian Head Massage hadn't been booked and even if it had then they could't do it because the therapist that did those wasn't it. When I told her that I was very disappointed and it wasn't good enough as I had booked it in advance her response, unbelievably, was that she hadn't booked it, it wasn't her writing so it wasn't her fault or problem and if I wasn't happy then I should speak to the Manager (who wasn't in)!! She added that it was probably the owners Daughter who is always screwing up, she didn't know why she let her work their and again said, not my problem and that it wasn't booked in anyway and walked away.

Another girl then approached me who, to be fair, was very nice and was trying to resolve the situation. She asked if I had booked a full body massage and had the diary with her. When I checked against my name it did state Mothers Pack (it was a Mothers Day Special Package) + IHM. I told her no I hadn't booked an additional body massage but IHM was an Indian Head Massage so it had been booked in. The other girl returned to the room and I informed her that my additional request had been booked in and she just shrugged her shoulders, said well I didn't write it and walked away again.

I couldn't believe the attitude of the person standing in front of me, especially given the nature of the business which is all about pampering people, making them feel good, giving them a bit of me time.

Unbelievably, the girl who had been trying to resolve the problem then told me that my treatments would take about 2 hours (as I knew) yet she had someone else booked in an hour after me and therefore wouldn't be able to fit everything in. By this time I was absolutely furious, I had driven for over an hour and half, been treated with complete dis respect and then told that my total booking was screwed up and that if I wasn't happy I should write in to complain - I don't think so!!

The girl eventually called the Manager to let her know that their was a problem and (and I could hear the conversation on the phone) the Manager told her to tell me she couldn't speak to me as she was on another call. When she came off the phone the Manager had said that I could either re-book again completely or do some of my treatments now and come back for the rest - that was the best that they could do. Arghhhh - if this is the way this company does business then I'm surprised that they are open at all!

I again told the girl that this wasn't acceptable. I was aware that it wasn't her fault and she was unfortunately having to deal with me but I was still not happy and told her that I wanted to speak with the Manager. I again ri-iterated the distance I had traveled, the fact that I had booked in plenty of time and that I had double checked my booking before coming off the telephone at the time. She told me she could give me her email address but the Manager didn't like her phone number being given out. I asked her to get the Manager back on the telephone there and then because I wanted to speak with her before I left. She called her back and I eventually got to talk to the Manager. Again I received the same response of re-book or do half and half, explaining that whoever booked the appointment in after me musn't have realised how long my appointment should have taken. Simple answer, when someone books an appointment block their slot out completely!!

During the phone call I informed her that given the way that I was initially treated her employee I did not want to have any treatments, if that was the attitude of the staff then I did not want them doing any treatments on me. She therefore told me to request a refund through the company that the package was purchased through! She did also say that she would speak with the employee in question the next day regarding the way I had been treated by her.

Attitude in business is everything, especially in a customer facing business. If they had responded differently initially, i.e. spoken to me in a friendly, polite and professional manner; admitted that they had completely screwed up and offered some kind of compensation for the inconvenience; demonstrated that they were sorry etc then the end result could have been very different. Everyone makes mistakes and I can handle that but instead they were rude, had a "I don't care / it's your problem" attitude, didn't make me feel comfortable at all and didn't do anything to try and appease the situation.

I would advise anyone thinking of going to this salon to stay far away and instead book yourself into somewhere that has an interest in customer service and providing a quality service to it's clients. I know 2 other people who had also bought deals with this company and they have now also sought a refund, so in one day they've lost 3 potential customers plus the further knock on of that. Does that sound like good business sense to you??

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Verified (?) Visited Feb 2012

Beautiful weekend away, a bit of a wonder around until finding the place, but guess no problem for those who live there.
How good is a facial depends on you skin (clearly), the product and the therapist. I had to take special time off to attend due to the location, however the facial was ok. Staff was friendly.

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Verified (?) Visited Mar 2012

How good is a facial depends on you skin (clearly), the product and the therapist. I had to take special time off to attend due to the location, however the facial was ok.

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Visited Mar 2012

I have recently been to Vanessa Blake Spa as I was given a voucher from my mum. It was for a hydro facial and a full body massage.

I went with my friend and it was lovely to find the Spa located in the middle of the hustle and bustle of busy Camden. The place was really cosy and the amosphere relaxed. The therapists were all friendly and attentive despite having lots of clients who were enjoying their treatments. I went into a treatment room at the back of the Spa that was nicley decorated in silver and black. I felt very relaxed when the therapist started massaging me and even fell asleep. This lasted for an hour and then I had the hydro facial experience. This was the first hydro facial I have had and my skin felt so youthful. I was really pleased with both treatments and felt comfortable with the therapist for an hour and a half. She was extremely professional and aware of the massage techniques to help with my back ache. During my massage the therapist used the Vanessa Blake healing gel - it felt really lovely and my skin felt refreshed and soft. I even purchased a bottle of the healing gel to take home.

After the massage I was offered a cup of tea and a magazine whilst I waited for my friend who had a luxury pedicure .... this incorporated a callous treatment which I have never seen done before. My friends feet felt so soft. She bought a tin of Orba footcream which had a fabulous peppermint smell.
After seeing the pedicure I will certainly be coming back to have the pedicure done as I would love to have the callous treatment done. Big thanks to the Casey for being so sweet and giving me a great afternoon - she is fabulous at Swedish massage.

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Visited Jan 2012

Was slightly hard to find but well worth it. Very efficient service, nice atmosphere.
Pleased with the results. Would recommend it and def go back again.

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Verified (?) Visited Jan 2012

I took my mum for her 50th birthday and we both had an amazing day! My mum was treated to a facial which she very highly rated! We both left happy and feeling very relaxed! cant wait to go again.

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Visited Feb 2012

its a really lovey venue and i have a really nice experience, the therapist made me feel very very welcome and i have recommend beauty booth to all my friends and my sister's . i had overall a fab experience and haved booked in already for more treatment's this month. LADIES THIS IS THE PLACE TO GO for WOW treatments

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Visited Mar 2012

I do not know where to begin my with my experience of this god awful place!!! When booking my appointment I could not believe how rude the lady on the phone was, I explained I needed to book within the next week as I would be going on holiday, to which she replied 'well you have had 3 months to use your voucher!'
On arriving at the shop we felt like turning around and going home, on entering I wish we had of! We got greeted at the door by a lady which I believe was the Manager, and by the way in which she was so rude I soon realised she was the lady on the phone.
We eventually got led into a room at the back of the shop, plug sockets were hanging off the wall and wires were exposed, the light fittings had no covers on them and the place was so dirty,. They asked us to lay on the bed and cover ourselves with a quilt, yes a quilt. I couldn't bring myself to do so, so we just pulled it back and lay on the paper.
I do not think that the staff that carried out our treatments were even qualified, after a pathetic attempt at a massage came my facial, they did not ask what kind of skin type we were or anything. they proceeded with the facial and when my friend asked "what products are your using?" we were answered with "I dow know, some stuff from the warehouse"
After this awful experience we moved on to the next awful treatment, I had a manicure and my friend had a pedicure which in 'Bling Cosmetics' world means a quick file of your nails followed by them being painted.

Overall this experience was SHOCKING from beginning to end SHOCKING!
From a business point of view the whole point of using Groupon is to get traffic through your door, make the experience so good you get repeat business ...... well Bling you have FAILED, I do not think for one minute that any Groupon customer will return.

I suggest that you take your £14,000 (yes £20 X 700 vouchers sold) and put it to good use, firstly the maintenance and cleaning of your shop and then invest in some courses for you and your staff 'Customer Service' and Business Management' to name but a few!

FOR ANYONE THAT HAS NOT YET REDEEMED THEIR VOUCHER......... SERIOUSLY DON'T BOTHER!!!!!

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The facilities are fine, clean and well looked after but not very exciting. The pool is not very large, was Ok when it was quite but wouldn't comfortably hold more than about 8 people. Sauna, hot tub & steam room good. Relaxing room was in a funny place not near the pool etc.
Hotel meals and drinks rather pricey.

My facial and back massage were lovely, I thought she used the right amount of pressure and they were very relaxing
very good value.

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i went with my mum sister and my sister's friend and we had the most fantastic stay staff could not do enough for you a guy called matt cook was singing on the night in the restaurant and even sang happy birthday to me (he was amazing) also ian and jason who was night staff couldnt do enough for us we went into cardiff bay for a few drinks and when we came back they made us hot choccies :) cant wait to go back with my boyfriend in april :) xxx

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Our spa day with back massage was only £18 I was not expecting 5 star spa but with it being in Marriott Hotel i thought would be ok but we were disappointed with the spa facilities. There is no jacuzzi and the steam roon was not working the day we went. The sauna was constantly full. The boiler was broken the day we went so place was freezing. We had to get dressed after only using spa for 10 mins and wait in bar for treatments to begin. I had purchased additional treatments and treatments were lovely, i really enjoyed them. I did write a letter to hotel spa to complain and they have sent me 2 passes to attend spa again, which i will use and give another chance. would highly recommend the treaments at Distinction Beauty in the hotel and I do usually get a lot facials and massages.

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Verified (?) Visited Mar 2012

The staff were friendly and welcoming, the staff made sure I was warm enough during facial. My Skin looked amazing after dermatologica facial. The staff gave me useful advice post treatment.

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Visited Mar 2012

love this place. have been going for 3 years now. unlike other upscale spas in mayfair, this one actually does have very professional therapists. carita facials are the best!

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Verified (?) Visited Feb 2012

i went with my mum , she has never had a spa day before so i wanted it to be really special for her , the hotel was lovely and all the hotel staff were great , we had a fantastic day ! both of us had 2 mini treatments which both were fantastic and the beauty therapist were really help full . would like to also say great day and fantastic value for money .

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Visited Jan 2012

I absolutely love this place. I am always going for the same facial oxygen and collagen facial. t's wonderful, the therapist Amy is very friendly and professional, room is nice and dark so you can just switch off. It's a 1,5 hour long facial which includes arm and bust massage too, the result is visible right away, your skin will be glowing. Can't wait to be back. x

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Visited Nov 2011

Amazing experience, beautiful and relaxing environment. The therapist was very professional. I was very impressed, recommend this venue to everyone and cannot wait to come back. Thank you x

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I was never one for spa treatments in the past because I never felt relaxed enough to enjoy it, but Stripes is such a friendly, relaxing experience, with experienced staff who really make you feel they are there for you.
The facial was so relaxing, plus there was no hard sell afterwards concerning the products used... I will be having more regular facials in the future. My only concern is the difficulty in booking a time...it is getting more popular, and I fear that it will be more difficult to book!

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Verified (?) Visited Feb 2012

Thoroughly enjoyed the experience of the facial and back/shoulder massage. The therapist was friendly and professional. All very relaxing, excellent value, would recommend this to my friends and definately go again.

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Verified (?) Visited Feb 2012

Location is very central and fairly easy to find but the atmosphere is a little odd as it is on the edge of a housing estate in North London. The staff were friendly and pleasant and the treatments were good.

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Visited Mar 2012

My friend and I went to this spa today and loved every minute of it. As soon as we entered we were greeted with a friendly face and asked if we needed any drinks. The spa itself is beautifully designed and has a very relaxing atmosphere. We first had our nails done by two extremely nice women who made our hands feel amazing and nails looking clean, fresh and natural. After that we were sent to different rooms to have our facials done. Hours later we still feel relaxed and our skin is glowing! They even personally went out to get us some lunch! My only complaint is that I couldn't stay any longer. I would strongly recommend this place to anyone who needs a break from their stressful lives and are looking for people who are genuinely keen to make your day that little bit more special. I cannot wait to go again!

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Visited Mar 2012

As soon as i walked in they welcomed me. Offering me drinks. The servise was absaloutly amazing! I have never been to a shop where they cared so much! I was ver happy! They started my facial and were explaining to me about how the creams work etc. They are very professional and made my face glow afterards! I coudlnt off ever asked for a better treatment! The highlights they did for me were also fantastic. My friends were complementing me non stop! I got my eyebrows done aswell and they completley made a new shape. The changed the way my face looks completley. I loved it! i would definatly reccommend this place!

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This was a great day out, the staff were very friendly. Pool, spa, loungers etc all very relaxing. Nice cream tea for two- reasonably priced -to finish off the day. Will be doing this again.

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Spent a lovely day at this spa, the facilities were lovely. Had a 241 Spa Reviver Day package with lunch. The staff were all very friendly and professional. Unfortunately I wasn't able to use the Rasul as I'm 29 weeks pregnant but I was able to go into the private room with my fiancée whilst he enjoyed the mud and steam treatment. We then had a 15min Fish pedicure which lasted almost 45mins. The tank I used had over 50 fish (bit too much for my liking!) so swapped to a tank with less fish which was much more pleasant and relaxing. The therapist who carried out the facial was very professional and knowledgeable about the products. It was a lovely experience and I felt very chilled. The 3 course lunch was very filling - soup or melon to start, cold buffet including prawns, cold meats, salad, dips, bread, quiche... then cake, muffin or cheese and biscuit selection for afters, which filled us up! We also used the pool, and dream-scape room throughout the day which all added to the fantastic experience. Would definitely recommend and cant wait to go back!

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The treatments were the highlight of our Spa Day at The Chase; both my OH & I had great therapists who delivered a great facial & massage.
The pool, jacuzzi etc at The Chase are nice but not huge and were quite busy especially (I think) as it was half term .
The gym again is a small one but well equipped & in a weekday afternoon was quite so plenty of opportunity to use what we wanted to.
Overall this spa day was excellent value for money.

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This was the very best facial I have every had, by yards. I was truely very happy with the treatment and sevice i was given in this salon.
I would recommend Theresa to any one, give her a chance you will not be disappointed I promise.
Enjoy, i did.

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Visited Mar 2012

I booked through Groupon some months ago. Called up a couple of weeks ago the mobile phone number provided and booked an appointment for today. Due to a family emergency we had to cancel the appointment so I called first thing and explained the situation and asked if I could rebook.

I was told that their is a 48 hour cancellation ploicy to which I responded I could not forsee this emergency. THe lady said she understood, but they are now fully booked until May and have absolutely no appointments free until the week after the Groupon voucher expires on the 3rd May - how convenient.

I asked a colleague to call and see if they could beeok an appointment and she was offered an appointment next week,

I think this is a distgusting practice that obviously has no issue with dishonesty. No wonder they are having to resort to Groupon to generate business. Businesses with ethice like this should not be trading. Money grabbing cheats in my book.

Was not offered a refund or rebook, just lies about being fully booked so they could keep my money - shocking.

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went with my friend, it was a birthday gift, the place was very clean , staff in the spa were great and the treatments we recived were also great, suana nad pool really nice and longers to sit on , all in all i cant fault the place will be back

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Verified (?) Visited Jun 2011

I had a peeling to clear up all the dead cells from my face.
The venue was astonshing and thetherapist was nice even if I would prefer her to speak less!...
After the treatment the facial did work well and my face was cleared up of the greyish tone...
Highly recommended!

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Verified (?) Visited Feb 2012

This is by no means a spa, it is a leisure facility within a hotel and is a poor one at that!

We didn't even use the pool as there was nowhere for us to relax in our robes as the 4 loungers that were there were occupied.

The treatments that i had (facial and massage) were mediocre at best. Firstly the couch was wet when i came to get on it, when i asked the therapist to change the towels completely this was met with reluctance.

The massage was very weak, it was 20 minutes of the same moves over and over again, so i didn't feel relaxed, just bored! The facial was also the same, i got the impression that my therapist was either new to the facility or newly qualified, her technique was very basic and her pressure far too light (which i did ask for firm) i left the treatment room with the face mask still on my face and feeling very annoyed that i had only received maybe 40 minutes worth of treatment (it should have been an hour)

The prices and facilities for lunch were also poor, I paid £9.95 for a greek salad that was shocking and as a result i obtained a refund for this.

A very disappointing purchase that i would not recommend to my friends!

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Verified (?) Visited Mar 2012

I was greeted by a young woman but she didn't introduce herself, although she did greet me by my first name in a friendly manner. She asked me what I wanted to get out of my facial and then she tailored it to my response. My face was thoroughly cleansed,toned and moisturised in a very relaxing atmosphere and the therapist checked that I was warm enough and comfortable. In fact she took the facial right down to my chest area so this was moisturised as well. The treatment lasted for a full hour and was a real bargain.
My skin glowed afterwards and was soft and felt nourished.
The salon itself is small but has everything you need for a relaxing treatment.

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Verified (?) Visited Mar 2012

Brilliant day - the gym was great, swimming pool lovely - could have been a few more loungers but not a big deal. The massage and facial were perfect; felt like a new woman when I got out of there. Lunch was delicious, a great experience - would definitely do it again soon.

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Verified (?) Visited Feb 2012

It was great. The only slight down side was the lunch which was somewhere separate meaning you had to get changed to go and the value of our voucher was low (£7) meaning we could only get the cheapest thing on the menu without paying extra. We would rather have paid slightly more for the spa day and had a better lunch.

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Great place too be! very relaxing, nice clean pool. what I enjoyed most was the steam room, really nice. Top therapist.... my massage was amazing, and my girlfriend was very pleased with her facial. Coming back for sure.

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Visited Feb 2012

Last night I went for the Arabian Back, Scalp and Face Ritual at Dolphin House. The treatment was fabulous and right from the outset you are made to feel incredibly comfortable and relaxed. I was shown to the changing room where I was given a locker with a robe and slippers in it. Once I changed I met my therapist, the wonderful Siobhan, in the relaxation room. The treatment room was spacious and warm with a comfortable heated bed. The treatment started with a back massage with warm oils and then a facial where Siobhan concentrated on my problem areas. She finished with a foot massage which sent me to sleep! Overall a wonderful treat that truly relaxed me and I will certainly be booking again!

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Visited Feb 2012

i had a lovely experience at dynamic treatment rooms, this was my first time having a hotstone massage and it was fantastic! my therapist was christina, she really made me feel welcome, offering me drinks and making sure i was comfortable, not cold or too hot. i will defently recomend christina to all my friends and family.

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I really enjoyed Jenny's company and the treatment I had, a galvanic facial. I can truly say, this was the best facial I got in the UK. Jenny makes her own creams and cleansers, which is rare to find. No chemicals and unhealthy ingredients used here. Nice atmosphere, quiet location, had a really relaxing and cleansing time. I even received a goody bag after my facial, which included a face cream, a mask, a cleansing cream and a candle. All home made. Soon you might find her products on the shelves. Highly recommended!

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My daughter and i had a really lovely, relaxing day at this venue. Unfortunately we arrived later than planned but the staff were very understanding. We both had 2 treatments of 30 minutes for each treatment. We both agreed that the therapists were very professional, knowledgeable and gave us fabulous treatments. The pool/sauna/steam room area was clean and well maintained but, to be really picky, we would have liked the use of a jacuzzi. Our lunch was not included in our offer but we were more than welcome to use the bar/lounge where we had a simple sandwich lunch which was 'ok'. We used the gym which was also clean, well maintained and well equipped. Our day was great value for money and we really didn't want to leave at the end of the day. Thank you :)

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Excellent value for money deal with 2 treatments at a fantastic spa facility within a great Hotel. Would thoroughly recommend both Wahanda and all the great deals that they offer.

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Verified (?) Visited Feb 2012

Really excellent facial and had a great experience! Staff were professional yet friendly, and there was a good ambience to create the perfect relaxing atmosphere. Would definitely consider going back again.

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Very happy with the level of service I recieved from Jenny Lee, shes very good and doesn't try and sell you unnecessary treatments. It was the first time I've had a facial and I would definately go back to her again. no complaints whatsoever :)

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Verified (?) Visited Feb 2012

Easy to book and easy to find location.
Greeted warmly and taken downstairs to the therapy room. Despite being below a hairdressers, the noise from upstairs was minimal and didn't distract from the facial.
Had a great dermalogica facial. The therapist asked if I had any concerns with my skin, and as my skin gets congested, she really payed attention to extractions. Her neck and shoulder massage was just to die for. I left feeling that my skin was really clean and I would be happy to come back here.

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I purchased this experience on behalf of a work colleague as a gift and they took their daughter along as well. The experience was excellent apart from a misunderstanding which appeared as though the Hotel staff thought should have been only 1 treatment not 2 as stated in the offer. The misunderstanding was quickly sorted and didn't affect the overall experience for them - thoroughly recommend a fantastic value for money deal !!

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Verified (?) Visited Feb 2012

I really appreciated my treatment at the purity spa as being pregnant the therapist couldn't offer me the back massage but i had instead a 1hour facial with dermatologica products instead of basic ones PLUS a hand and foot massage! I was really winning in this situation while I first thought half the deal would be lost... the venue is of course lovely but rooms sightly small, however you don't notice it as the treatment makes you fall asleep!

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Verified (?) Visited Feb 2012

I had a wonderful facial by Gosha (?). I really couldn't fault the facial - a light but thorough touch during the face massage and a completely painless extraction. Whilst it was voyeuristically fascinating, I found all the signed celeb client photos in reception rather tasteless. Also, the sound-proofing between the treatment rooms is not adequate. The price I paid ( a mobdeal) was FANTASTIC, but at full price I'd rather go to a truly pampering spa with facilities and relaxation areas (and can get a facial and facilities for the same price). A great shame as I'd really love to see Gosha regularly.

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Visited Jan 2012

Have used this salon frequently for short visits but I recently treated my mum to a facial and we booked together. Both therapists were very professional and helpful with regard to offering suggestions on suitable products. We both enjoyed our visit to Inches and will definitely be returning for more treats !!

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Verified (?) Visited Feb 2012

I had a Manuka Honey & Cool Pink Quartz Crystal facial which was ideal for my skin type as it wasn't too abrasive. The facial has left my skin feeling very smooth and soft after the treatement, and was provided by a therapist who was both professional and friendly.

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Verified (?) Visited Feb 2012

I visited the salon few weeks ago for a nice, relaxing facial. My therapist was very good. I was treated to exfoliation, massage, eye treatment, mask and moisturer. This salon opeartes as a hairdresser with beauty rooms at the rear. Ambinec is nice, funky and modern and young. The treatment room is very nice, relaxing, dimmed lights, candles, and sooting music. With voucher it was very good value for money, I'll be back soon !

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Visited Jan 2012

Fantastic experience, the most relaxing massage and facial. Very friendly and professional staff. Extremely comfortable and luxurious. Highly recommended!!!!!!!!!!!!!!!

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Visited Feb 2012

I was recommended by a friend and i must say i have a very relaxing visit. I had Jess for my facial and Christina for my manicure and pedicure. The girls were lovely and the staff very very attentive. I was given advice on my skin care routine and advice on how to look after my nails at home.I would definitely go again and recommend to my family and friends.

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Verified (?) Visited Feb 2012

I would not recommend this salon to anyone no matter how good you think the deal is. Extremely disappointed with my whole ordeal, staff very unhelpful and would never return.

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The location is in a Health Club under the Westway in trendy Portobello which is fun, and
inside her calm salon room it is far away from any bustle. Jenny Lee is exceptionally welcoming and friendly.
She described the 5 different facials pointing out their actions so that it was easy to choose
the one that suited my skin. I really felt relaxed and the facial was excellent and very professional.
She told me about each product and method as she did it and by the end I had drifted off into a blissful snooze.
What was the marvellous surprise was that as well as a glowing complexion she gave me a complimentary
range of day cream, exfoliating cream, cleansing masque, and even a scented candle.
I was astonished by her kind generosity and really appreciated it. This was certainly fantastic value.

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Verified (?) Visited Feb 2012

A spa day on my own!!

The staff were warm friendly & professional.

Facilities clean & tidy

Pool, Sauna , Steam Room, disappointed that there was no Jacuzzi

2 blissful treatments ... facial & back neck & shoulder massage

left feeling relaxed & revitalized

Would recommend this to anyone

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Verified (?) Visited Feb 2012

Had a lovely afternoon. Lovely venue. I really enjoyed the treatments I received and will definitely be going back to try the spa, gym and restaurant. Would definitely recommend this to anyone of all ages

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After previous experiences that were wonderful, I have to say this visit was not to usual standards. The facilities were wonderful but the therapist (last Wednesday in January )we booked 4 facials at half price and we got half facials the therapist left the room for long periods of time even before she started this was supposed to be my time of one hour of pampering more like half an hour. The masks she used were here excuse to leave again. Other times Amy did either head massage or hand massage whilst mask on.Very disappointing!!! Cut backs or just a bored therapist I don't understand why such a different experience this time.

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Visited Jan 2012

Best treatment ever
I had a back, neck and shoulder massage,body wrap and facial at Top to Toe beauty in New Way Spa
The treatment was very relaxing, the best i have ever experienced, and i didnt want it to end.
The salon was exceptionaly clean and the therapist very professional.
I will certainly visit again.

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Verified (?) Visited Feb 2012

I was disappointed on arrival as the spa is very small and in need of updating but the staff are very friendly and the therapist and treatments also very good. I had a mini facial and back neck and shoulder massage which I though on balance were very good value for money as my therapist was professional and lovely.
The steam room was a good temperature and the pool though small was ok and the showers are powerful.
It was half term when we went and the facilities were open to members and children but it never seemed crowded although it is quite small and everyone was very friendly.
I had a very relaxing time and felt very welcome at the venue.

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Visited Feb 2012

Carolina was excellent. I had two hours' of treatments, and all were carried out superbly. She was helpful, gave me some good advice, and explained she used Environ products. Have booked to go back again - what more can I say!

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Verified (?) Visited Dec 2011

I booked for a Haute Couture facial and expected something very special because of all the celebs references. The treatment I received was good, but nothing out of the ordinary. The therapist was great though, she was very knowledgeable and talked through my skin concerns and the treatment she suggested. My treatment included steam, extractions, light peel and mask. My therapist recommended some products but there was no hard sale. She even gave me enough samples to try them out for a week. I really appreciated this because some of the products were great for my skin, but it is hard to see the effect after only one application. I am going to buy some of the products when I return for another facial.

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Anonymous



Verified (?) Visited Feb 2012

Absolutely loved it! It's a beautiful place and the facilities are excellent. A lovely pampering day and time away from everything. The facial was nice, shame it wasn't slightly longer but overall definitetly great value for money. I would come here again on a deal for sure, full price too as a special treat.

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Verified (?) Visited Feb 2012

It was a lovely experience and the food was lovely too.
Had such a lovely relaxing day.
Would definitely go back again.
We managed to get fishy feet done as well as our treatments which was wonderful.
Leisure facilities were great too.

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Verified (?) Visited Feb 2012

The treatment room is located in a very busy salon, seperated only by a sliding door, so you can hear the sound of blow drying, people talking throughout. This makes it very difficult to relax, especially as they were playing different music outside in the main salon. The music inside the room was quite loud too, which again made it difficult to really relax, but I guess it needed to be to cover up the noise outside.
The facial itself was pleasant enough and the therapist was friendly.

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I went with the Rose Radiance Facial deal. Priced at £32.50 (I am very sad it is no longer on), it was very good value for money. Had no trouble booking an appointment and the follow-up was good. Read here that the spa was tough to find, but luckily a helpful hotel staff took me right to the spa door. The facial was mostly massage based, but I loved the Aromatherapy products and the massage was excellent. It was also a full 55 minute long treatment, which was way better than those salons that advertise 60 min facials and then do it for about 30 minutes, stick you with a mask for 20 and then include all the waiting, walking etc into the 60 minutes deal.

Overall, I was happy with this deal and waiting for it to come back on so I can visit again!

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Booked vouchers for Radcliffes through Groupon, spoke with the owner Kelly Wilkins who point blank refused to honour the vouchers, advised that we are returning customers (not that this should make any difference whatsoever) but still she refused to honour them stating that they were fully booked until May 2012. She did not offer ANY alternatives or have the business sense to extend the life of the voucher and honour it. She was extremely rude, unprofessional and had a "couldn't care less attitude. Customer service skills are zero. We all will NOT be back and will NOT be recommending this place to anyone

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Verified (?) Visited Feb 2012

very nice facilities and friendly staff treatments were very good lovely clean pool and sauna and steamroom lovely hotel a lovely atmosphere will be back soon to spend another day there

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Visited Jan 2012

Very relaxing experience I go on a regular basis, always have complete confidence in my theripist. When having the facial I almost drift off to sleep its so relaxing. I have no hesitation in recomending either therapist I have had both treat me in the past.

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Verified (?) Visited Feb 2012

This vocher was brilliant as a spa you do not want to pay alot for as it is just a posh swim, but as you got a treatment and afternoon lunch it was great value.

The facilities were to a good standard but i really enjoyed the afternoon tea,

And local to where i live so hope to see offer vouchers again

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Verified (?) Visited Jun 2011

I have visited Lifehouse on two occasions. The first time I went on my own. It was really easy to book my stay. I got there by train and they had a courtesy taxi waiting for me at the station. When I got there I was explained how everything worked at the spa, although I have to say the lady who did this made me feel very uncomfortable when she said "I admire you, coming here on your own. I could never do that". The room was spotless. The food in the restaurant was great, but I waited for my main course for 45 minutes, which it's not right.
The second time I went I had a nice stay with a friend, but we had the same problem at the restaurant, very slow service.

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Great value for money. 2 half hour treatments and use of facilities for £25! Had to pay £5 extra for dressing gown and extra for lunch but still great value! Facilites were good...swimming pool, sauna, steam, jacuzzi and gym etc. Lunch in the restaurant was excellent (if a little pricey)

Treatments were wonderful and very relaxing. A lovely relaxation room was available after treatments.

Overall we had a great day!

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Verified (?) Visited Feb 2012

really enjoyed my time at the spa - used the gym before entering the pool area. Had to wait a while for therapist as only one was working, therefore we were left on our own for periods of time whilst we took it in turns for treatments.
Therapist was excellent, I felt at ease and she made me feel comfortable at all times. The treatments were outstanding and I left feeling relaxed. Unfortunately my friend didnt expereince the same quality. She had a manicure and because the therapist was running late the varnish didn't have time to dry, therefore came off during her shower. She wasn't a happy bunny........ Would recommend for a girly relaxing day out to catch up whilst being pampered at same time......

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Verified (?) Visited Feb 2012

I booked the express facial and a haircut. At the haircut, a woman said that as I had already been to runway before, the express facial is only for new customers, but that I still have the facial this time.

Fine, i thought, then I booked the facial later, and they questioned that i wasnt a new customer and i had to explain that I could still do it as the woman already agreed.

Then i wanted to confirm the booking the day before, and after it was confirmed i got an email saying ' you cant have the facial as you are a new customer'.

OMG. I had to explain the situation again and describe the woman who already agreed it. I didnt get a name the first time, but I didnt think that they would question that agreement at EVERY opportunity.

Long story short, the person who emailed me to say i couldnt have the offer eventually conceded.
Then I went to have the facial and a guy asked 'Is this your first time here?'.
Honestly I said 'No, but im not explaining the situation again

They have memories like fishes.

Then I had one of the management give me the diriest look ive seen, like as If i deficated over her own mother. Honestly. Its a 10 pound facial. Give it a rest.

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Treatments were fab! The girls was very professional and loved both the treatements I had. The room was lovely. The only problem was there were not enough seats by the pool but it was very busy due to it been half term. The staff did bring extra chairs once they realised there was no space.

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Verified (?) Visited Feb 2012

the facial was ok. the manicure well it really wasnt a manicure only had the nails filed and 4 coats (yes 4 coats) of nail varnish. still hadnt dried in half an hour and we had to go. all nail varnish had smudged so had to take it off when i got home. waste of money!!!

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chilled relaxing atmosphere not just in the spa but the whole hotel, excellent staf who very nice and friendly, great facilities and treatments wih good food and for a really brilliant price. The location was easy to get to and had lovely views. I would definitely recommend it to anyone and can't wait to go again.

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Verified (?) Visited Feb 2012

There was a misunderstanding about the 90 minute appointment time booked. They were able to offer an hour appointment later which I was grateful for. They had moved the venue from West Kensington to Chiswick within 1 week of attending.
The venue was nice. Tiny reception area, clean and calming. The room had 2 beds in and was a very good size. ambience was relaxing and warm. Olympia the therapist was great. Friendly, made me feel at ease. Had a Back massage. She had a great technique. Worked on my problem areas & felt so relaxed I fell asleep a few times during it. Facial was lovely. Skin felt really soft afterwards.

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Verified (?) Visited Feb 2012

The staff were helpful and very friendly. The treatment room is warm and cosy. The experience was great! From now on it would become the only place where I would go for my facials. Fantastic result 4 weeks after my first treatment, my skin radically improved. I would definitely recommend Hydrodermabrasion for people with skin problems! The products my therapist recommended really worked for me. I can see that my old acne scares are finally disappearing. My therapist was really nice and patient with me, paid attention and listened to my problems and concerns. She didn't push me to buy any additional products. Absolutely love this place!

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Great venue and great value for money! Would definitely go back again. The venue is really modern and the relaxation room is lovely. We left feeling really refreshed after a spa day there.

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Visited Feb 2012

It was a wonderful experience! Shall certainly return when back in UK. My sister, who also came, lives in Battersea and will be making regular visits!

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Anonymous



Verified (?) Visited Oct 2011

I went along with a friend and loved it. We didnt know what to expect as hadnt done a spa day before but was pleasantly surprised. Was so nice to just relax and the facilities were really lovely. The facial was okay - it was a booster so quite short and nothing special but overall, the day was great and I would go back again.

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Treatment rooms relaxing,nice music playing in the background.Sat in the chill out room then the beauty therapist came to get us for our treatment Therapists professional ,enjoyed my facial,changing room small but clean.Great value for money

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The hotel was nice and we received a drinks voucher from the spa reception which a nice start to the day. Lunch was nice and relaxing in the main restaurant. A small child was very excitable in the pool when we entered the spa but did not stay long so we chilled for a while awaiting the queue for the Jacuzzi. Asked spa reception for some hot drinks but were told we had to walk to the main hotel for these which was disappointing. The treatment was nice but had to ask for the music to be turned up as could hear the receptionist's gossiping loudly!

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enjoyed all of the day including lunch and have booked again
would have been nice to have been able to join in an exercise class but there wasnt any while we were there

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Verified (?) Visited Oct 2011

I arrived early for my appointment - the salon was in the basement and no one was there! When someone finally arrived, I asked if I could fill out the paperwork to which I was told that filling out the paperwork was included in the treatment time! However on reading the literature in the salon it asked clients to arrive early so that they are relaxed and can sort out everything so that they are ready to start treatments on time - guess it's a case of different rules apply if you are on a deal which defeats the object of the exercise... So I filled out the paperwork and was then taken into the room and then left to get undressed for 5 minutes which further ate into my treatment time (does it really take that long?)! Overall the facial was pleasant enough but nothing special and of course they finished the treatment before the 1 hour was up so overall definitely half a job and not value for money. I would not return even on another deal.

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Visited Aug 2011

Me and my sister have been visiting nirvana every 4 weeks for facials and brow wax. we find the staff very friendly, and proffesional the salon is very clean, i would reccomend this salon highly to anyone to give it a try to see for themselves.

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Great visit to spa. The facilities were spotless and a joy to use. Staff were friendly and helpful in the and at reception. Welcome on arrival was very good. The treatments were very relaxing and the staff were pleasant and professional. Will return.

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Visited Feb 2012

I went to the spa for an Arabian back, scalp and face ritual. It was wonderfully relaxing. The staff were very welcoming and friendly and immediately made me feel at ease. After I filled out my consultation form I was taken to the changing rooms which were a great size and very clean. My treatment was a ritual including a warm oil back massage, a foot massage, a facial and a scalp massage. The room smelt amazing and my therapist Siobhan was so lovely. The bed was massive and there was even a bowl of roses on the floor so I had something nice to look at through the hole in the bed! She let me smell the oil she was about to use and I could smell lavender which made me feel relaxed before she started. The massage was really great, I told her I had very tense shoulders and she really worked on them. She then moved to my face and the facial was very relaxing as it had a lot of massage included. Everything she used on my face smelt amazing, each product was very distinctive. It was Comfort Zone products which I have not used before, I really liked them. She then moved to my feet and gave me a wonderful foot massage. Finally she finished with my scalp. I was so relaxed I almost fell asleep! After my treatment was over I was taken to the relaxation room which had heated beds. I was given a Moroccan tea and some dried fruit and nuts. Everything was done so well with real attention to detail, I am definitely going back!

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Verified (?) Visited Dec 2011

I have been to this spa day a few times - but never get bored of the venue and always have a wonderful relaxing day - and at such great value when bought through Wahanda! Therapists are lovely and friendly. Would definitely recomend.

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Verified (?) Visited Feb 2012

The spa is awesome, quite expensive but the quality shows. Their extractions are very mild though (not as hardcore in 'getting in there' and clearing up all your pores as my previous therapists) but the rest of the facial itself is amazing. :)

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I had a very enjoyable experience and could not have been more relaxed when I left after spending a full day there with friends. The treatments I had were lovely and the therapists very professional in their approach.

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Verified (?) Visited Feb 2012

I visited the salon for manicure/pedicure - and the treatment was great - nice ambience, skillful therapist, good choice of nail polishes, nice unhurried pampering session. They're a little difficult to find, the salon is situated in a corner building of Sloane Street and Basil Street, on the first floor. Once you find it, enjoy it !

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Verified (?) Visited Jun 2011

Right in the heart of Covent Garden this is very convenient to get to. In the basement of a shop the slaon is very atmospheric! It is quiet, calm and beautifully decorated. The facial was great and products used very effecive.

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Verified (?) Visited Feb 2012

The spa is not exceptional but has everything you need for a nice relaxing day. The fact that it was not exceptional was not a surprise, nor a criticism. It is akin to others I have been to at hotels of a similar standard. The staff were great and the treatments were also excellent. The offer was brilliant value for money given the quality of the treatments.

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Great value for money went with my sister and daughter, her first experience of a spa and she love it .We enjoyed our treatments the therapists were very professional .The rooms were very relaxing and comfortable.In the spa area there was a sauna ,steam, jacuzzi and pool which we made use of in the morning, before the treatments,It was clean and not too busy except for a few noisy kids but lets face it it was half term . Ill be back.

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We were able to check in much earlier than expected. We had the most wonderful lunch followed by peace and relaxation just sitting reading in the hotel lounge. The apple crumble flavour biscuits that came with the coffee were heaven. The pool and workout area though small were entirely our own as no one else but the friendly spa staff. On Sunday Fatima put me through a personal workout - she was very encouraging and supportive. I really enjoyed my treatments of a facial and massage - my friend had something a bit more exotic like an indian head massage and Reiku - We both came away having escaped our husbands,children, dogs and domestic humdrum and felt very relaxed. We have decided we are going back again. Value for money was brilliant. Hotel set in beautiful grounds. I dont think we will be able to wait another year!! Thanks so much for Wahanda - my first time xx

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Verified (?) Visited Feb 2012

The staff were really friendly and the bar was really cosy, inviting and served great food. The thing that let it down was you had to hire robes and towels, we have had these for free in other places and makes it a more comfortable stay! Excellent value for money with the Wahanda deal and I would definately return if there was another offer!

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Verified (?) Visited Feb 2012

This is the second time I have been to Norton Park Leisure. Most of the staff are very helpful and welcoming. The Gym is always quiet so no queues for the equipment thank goodness and plenty to choose from. The swimming pool is a good size to be able to actually swim. The sauna and steam are great. The hot beds are just what the doctor ordered after a hard session in the gym. The treatments have been very good and you are allowed to realax thoroughly. The only thing missing is bubbles.... in the form of a jaccusi.. Lovely experience all round.

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I visted the Park Royal as a treat for my friend's birthday last week and must say I was very impressed!

I had Lorraine to complete my treatments and she was so nice, made me feel very relaxed and got me thoroughly in the mood for a relaxing day.

The relaxation room was great too, providing a really tranquil ambience for the day.. Would definitely recommend and visit again.

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Verified (?) Visited Feb 2012

Felt venue was very welcoming, staff very friendly and helpful. The evening meal was of a very good standard as was breakfast. We did feel, however there was a lack of pointers to relax by the pool. There were only 6 and these were all in use. Overall we were very pleased with our spa break.

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Visited Feb 2012

Firstly very disappointed with my first experience of this salon. I was given vouchers as a gift for my birthday, from a couple of friends who recommended the salon. I have had numerous things going on in my personal life, which has delayed me using the vouchers (3 months validity). I rang to explain and asked if I could extend for a month, when I will be on maternity leave, with enough time to use and take full advantage of the treatment without rushing. I was told I could not extend unless I lose half the value of the voucher! I have therefore reluctantly booked in for a facial this weekend to quickly use up before the deadline. I now really don't want to go as they have been really unaccommodating, especially in my circumstances. In the meantime I had to ask to extend a voucher with another establishment, with no problems at all! However I have heard this salon is very good, but I'm afraid I won't be returning as customer service means a lot to me.

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Visited Feb 2012

I had an aromatherapy massage and then a facial. Both were bliss. The treatment room was very relaxing and the therapist was great. I felt completely relaxed and pampered - a new woman! I would definitely recommend Lockonego.

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Fantastic facilities and very friendly staff - a trip here makes for a welcome break! The Spa had everything you could need, and the exfoliating back treatment was especially good, I didn't want it to end!

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Verified (?) Visited Feb 2012

Before I booked I called and asked if the facials include extractions and if they tailored them to your skin type, the woman said, yes definitely. When I arrived the therapist checked me in, without introducing herself, so I don't have a clue what her name is. Also she had a horrible cough and I was taken aback that she was even working with clients that day. Her response was that it was her first day back from being off and she was not contageous.

Anyway, the facial was not tailored to skin types but a basic, all purpose one. No extractions because equipment magnifying light) in the other treatment room and there was no steam involved to open the pores before doing the masks, etc. Finally, she asked me questions that were answered on the form that I had filled out but she had not bothered to read.

Murad makes good products but in the hands of folks who don't know or care the facials are average at best. Would not return.

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Staff were friendly & welcoming from the second that we walked in the door. Facilities were clean & not over crowded, although functional rather than luxurious. The only comment would be that there weren't enough chairs around the pool area for us to spend any time out of the pool/jacuzzi/sauna.

Treatment rooms had a lovely ambience, and were the perfect temperature (in many places they can be either too cold or too hot). The treatments themselves were wonderful and I couldn't fault the therapists in any way.

Overall we both had a wonderful time and would consider going back, even though it's over an hour away from where we live.

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Visited Feb 2012

I had a lovely aromatherapy massage and facial, and came out feeling very relaxed and pampered. The staff were fantastic and really friendly. I would highly recommend Lockonego.

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Visited Dec 2011

THis was a present for my daughter and her freind for her 19th birthday -we were stopped in the street and offered buy one get one free so thought ideal for a birthday gift ! paid for the photo and makeover -then had to pay £50 booking fee which I was told I would get back ermmmm still waiting !
then came the really hilarious piece of misell I've ever come across
Rang to confirm as per insructions then the hard sell begins if I paid £60 pounds there and then I would get an extra photo each for the same deal so paid the £60 so in total I paid £60 which they doubled to £120 plus £50 plus £25 = £195 then day before shoot call from ID - do you want to double up and pay more money for more photos ...... so I asked how much would it be for a ! cd with all the photos on the guy sadi £100 -so I said well I'll have that rather then the photos - then came day of the shoot - daughter wouldn't let the stylist cut her hair as didn't look old enough to be qualifeid photographer moody and shouted at them - then next day went back to 'view' and were sat in a room and made to complete credit froms to pay for 2CD's at a cost of over £200 plus what I ahd already paid ! my daughter rang me in tears I had to get me husband to come out of work to sort it out - short version it's a scam and no where near as profeesional as ventura photos at least there you know what you are paying for ! really really reallly disapointed

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Jenny was amazing. Made me feel welcome and relaxed from the second I walked in the door. She is a professional through and through, told me what she was using and explained everything thoroughly. I felt totally relaxed. When I was leaving she gave me a gift bag with a facial scrub, clay mask and day cream as well as a hand made candle. All the products are organic and felt fantastic on my skin. I would recommend this salon to anyone.

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We had a great day - the spa facilities are lovely and the therapists were welcoming and friendly. The bar staff and food was also great as we added lunch to the day.

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Verified (?) Visited Feb 2012

I had a lovely Dermalogica facial which involved exfoliation, steam, mask, etc. My skin looked amazing afterwards and even now a week later I am still getting compliments! Suela the therapist is very sweet and she has a firm touch which I like.

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Visited Feb 2012

The staff were helpful, very friendly. The treatment room is warm and cosy. My therapist young Polish women was perfect, lovely relaxed yet professional manner. The experience was great. I definately would go again.Greeted by the entire staff

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Verified (?) Visited Feb 2012

We had a lovely day at teh Spa the therapists and treatments along with lunch superb. only wee complaint was that there were no seats left beside the pool to lounge in and that it was a bit chilly in hte lounging area. relaxation area was lovely and it woudl have been great to have stayed there for lunch!

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Verified (?) Visited Feb 2012

Lovely resort – very much enjoyed by myself and my mum for her 50th birthday. The treatments we booked (hot stone massage and facial) were great but even what was included in the deal was lovely – the meals, the communal areas and the room were all delightful and there’s lots of free activities, too! My first overnight spa experience and would definitely recommend. Totally relaxing, fresh place with wonderful staff.

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Verified (?) Visited Feb 2012

Would definitely recommend this spa it`s an old mill from the outside but wait till you go inside it`s beautiful the photos on the web site are very accurate the staff are friendly, helpful and very polite can`t do enough for you.
The apartments are modern tastefully decorated and very clean you even get a washer, dishwasher and fridge freezer. They give you tea coffee milk and continental breakfast in your room, hairdryer Iron and ironing board also provided Great!!!
The Spa and other facilities!! well you just have to be there to see and enjoy them.Loving the heat and ice experience and the swimming pool didn`t do the gym looked too much like hard work after all the relaxation!!! The Bistro is warm,welcoming with a good atmosphere the food is excellent, you just want for nothing,go be pampered you will be glad you did.The whole experience was just fantastic and very relaxing should have stayed 2 nights though!!!
One thing , when you first walk into reception it`s not quiet clear at first glance which is actually the reception desk to book in at but was immediately helped by a member of staff who came straight up to us.
A little tip I would take your gym or swim clothes in a separate bag as these will be needed (gym clothes if you intend using the gym when you first get there) before your room is ready as you just wear your swim suit and dressing gown all day and your bags are taken to your room for you when it is ready, lockers are provided when you get changed.

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Visited Feb 2012

Had voucher from Kgb Deals was a nightmare after we left after only 20mins we went to another saloon to fix the damage . The eyebrow tint was a mess party lash fell out on way home glue all over
the place. Oh the facial consisted of her putting cream on my face 2mins not 20mins .It ended up costing of more to fix . As we where going to party that night .

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Visited Feb 2012

I received a voucher for this salon as a gift and after reading the comments on this website was rather apprehensive but the service I received today was brilliant and would recommend this salon to anyone. The manager Mel was lovely and chatted away while getting on with my treatments and was really professional and I was really pleased with the received. I really do think some people are never happy and just like to moan lol. I really liked the service I received hear and would go back again.

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Verified (?) Visited Feb 2012

This little gem of a salon offers everything you could need at amazing prices. Definely worth the voucher and I'm happy to return. I was made to feel very welcome.

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Verified (?) Visited Oct 2011

The place was lovely and had great facilities – they had a heated massage table and everything! The beauty therapist was really sweet and accommodating of my sensitive skins needs. Facial was great.

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I cannot rate Francis Hastings highly enough. Her salon is bright and welcoming, and all the staff that I met were friendly and attentive. I had a facial with Francis herself, who made me feel at ease in the clean and comfortable treatment room. She talked me through each step which I found really helpful as I now know how to properly look after my skin at home, along with the products she recommended for me, after examining my skin and talking about my current skincare regime (or lack thereof?) As well as informative I found the experience very relaxing which was helped by the fact that Francis is extremely professional and really lovely to chat to as a bonus!
I didn't feel pressured into buying the Dermalogica products she recommended (it was more like a personalised prescription), which I appreciated, but I did buy a few and I'm so happy I did, they have made such a difference already. I am so thankful for that.
I think I may be a new regular.

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Visited Feb 2012

Had the most wonderful facial by Carolina and my skin has been glowing ever since. A lovely therapist, who really knows her stuff. High recommended.

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Verified (?) Visited Feb 2012

That was the most pleasant morning of self maintenance! I went for a facial (very good) and received an excellent complimentary haircut as well. Charming staff, easy parking and I shall return.

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We had a lovely day at Edinburgh Marriott and made full use of the leisure facilities and had a great body massage and facial. Very relaxing and enjoyable. There was a bit of a mix up with the times booked for our treatments but Jessica managed to sort it out.

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From the moment I stepped the place was warm and friendly. The decor was modern chic. The spa area looked great.

The ladies took my friend her mum and myself into treatment. The girl performed a wonderful back shoulder neck massage and then facial followed finally by a pedicure which looked wonderful for weeks.

The therapies was anything but exceptional. Really accommodating and so friendly.

The facilities were lovely, and big enough too.

Definitely recommend it.

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Verified (?) Visited Feb 2012

I had a facial plus neck and back massage. The facial was lovely and used REN products. The massage was also good. All in all, very relaxing and the perfect end to a busy day. The therapist was very friendly and helpful. I would definitely recommend the venue.

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Verified (?) Visited Feb 2012

I had a enlighten detox voucher and it was really good value for money. I was there for about an hour in total, and i had a full body exfoliation, wrap and mini facial. The treatment was very relaxing and the room was nice. Only downside was it was cold in the shower room so after a shower it was a bit chilly! but i did hav the earliest appointment in the day so maybe the heating hadnt kicked in! I was offered a drink after my treatment and it was waiting in the waiting area once i came out my room which was a nice touch. Staff were all friendly and proffesional. Overall a really good offer :-)

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Visited Jan 2012

I paid for, as stated on my Groupon voucher : "One Hour Swedish Aromatherapy Massage Plus 30 Minute Facial Tailored to Skin Type" from New Way Spa, Hoe Street 79 E17 4QR.

15 mins into my massage the massuese started doing my facial, I reminded her that it was 60 min massage and 30 min facial. She laughed and said no "the facial is included with the 60 minute massage time". She argued with me and insisted that was the deal. I didn't push it because I already felt 'on edge' because the place was filthy and there were people arguing loudly outside the door to the room we were in. At that point I did not want to be there an extra 30 mins and wanted to leave there and then.

The oils used smelt like they had gone off and the massage was far from relaxing. During the facial someone shouted something in Polish outside the door to my massuese, who then shouted loudly back. My massuese then explained she was booked to see another client, she left midway through applying a facial scrub to my face. Later, another massuese (Monica) came in and finished my facial.

The facial certainly wasn't "Tailored to Skin Type" as stated. I wasn't even asked anything about my skin. Also I was not asked anything about my body or previous injuries. The first massuese was really rough and didn't understand English when I tried to say it was hurting. Monica was marginally better but I certainly didn't get the impression that these people were trained in massage.

After the massage my neck hurt because they do not have proper massage beds with the hole to put your face into.

I had bits of grit from the facial scrub in my mouth, up my nose and in my eyes. I felt like I had been bathed in lard over my body which took two showers to remove.

AVOID IF AT ALL POSSIBLE - it really is a horrid place.

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Verified (?) Visited Feb 2012

My daughter and I went to the Destination Skin salon in Westfield and had a relaxing experience. The friendly staff assisted my daughter with her skin problems,and suggested products which will improve her skin in time for her wedding day later in the year.

I was given advice for my aging skin.

We both enjoyed the day out together in a pleasant environment and intend to return again soon.

My only regret is that I only purchased one treatment, and not a course.

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Verified (?) Visited Feb 2012

As the DestinationSkin is found in the House of Fraser – finding it via escalator or lifts, and through clothes concessions is not quite as simple as if it were located in it's own outlet.

However, the staff were friendly, efficient and not 'pushy' – wanting you to return for further treatments plus buy the entire stock for your 'skin condition' – which I have often found similar places to be like.

The treatment itself, a vitamin C peel, left my skin feeling bright, tight and fresh, and I would definitely recommend this treatment as a pick-me-up for your skin. If you're looking for a deeper and more progressive treatment then prices do start going up quite rapidly, but they did offer me a 40% off a course of any treatment which is hard to say no too!

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Verified (?) Visited Feb 2012

A somewhat old-fashioned experience, but a very pleasant lady. The back massage was the best part, but the facial was very hands-off ie a long time under a steamer and then another long spell under a face-pack, a few products and then that was it. However, at least she didn't try to sell me any products afterwards, which was a refreshing change.

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This was my second visit to this spa, this time with a friend who had never experienced it before. Had a amazing time, staff really friendly, location great and facilities excellent. My friend really enjoyed the experience too.
Have to say, had the best deep tissue massage I have ever had!!! Been fortunate to have had a few in the past but this was something else. The therapist I had (Victoria) was amazing, really friendly and made me feel at ease straight away. Oh, and the heated oil felt so good too - nice touch.
Would definately reccomend to all my friends and family.
Can't wait to enjoy the whole experience all over again.....

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Verified (?) Visited Feb 2012

I had a lovely visit the the Bridge Hotel & Spa the staff were very helpful and respected your privacy, nothing was to much trouble, Will definately be going back to this venue again



Visited Feb 2012

Cant even begin to describe how wonderful our experience was! we had a facial,back scrub and back massage which lasted a full hour and a half! The attention to detail was amazing and they didn't cut corners on anything,for example,we were treated to an indian head massage while our face masks were on. The salon was small but the treatment room was large warm and very ambient. Cant wait to book our next one!

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Verified (?) Visited Feb 2012

The therapist I had for my facial was very good, with plenty of "honest" advise (my skin is in good condition so I will only need one facial in 3 months - rather than trying to sell!, no need to overspend on night cream as the skin only takes what it needes etc.) and the treatment was very thorough. I felt refreshed and my skin feels clean and nurished.

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Verified (?) Visited Feb 2012

We have been to the Bridge Hotel & Spa twice now and have enjoyed both occassions
The staff are very professional and make you feel welcome nothing is to much trouble. Looking foreward to our next visit



Verified (?) Visited Jan 2012

I had the Mary Cohr facial and it was really great. I could definitely tell the difference in my skin. The eye product really worked even after one treatment. The therapist was really knowledgeable and was really friendly. Would definitely have this type of facial again!

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The facial was really great. Left my skin feeling so fresh and soft. The therapist was great and helped me on my skin concerns. She made sure that the type of facial was the one that I needed. The therapy rooms were nice and relaxing too.

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Verified (?) Visited Jan 2012

It's quite a bijou salon with very small rooms, but the significant upside is that the rooms are warm (the majority of salons in London are freezing which makes the experience somewhat unrelaxing). There was no one to welcome me at reception and then my therapist arrived and was rushing around for a bit. The facial was good - theoretically tailor made for my skin but did not appear to leave lasting results.

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Verified (?) Visited Jan 2012

Very relaxing experience. I've been a couple of times now and feel very confident of getting a great treatment here at a reasonable cost. The therapy room is relaxing and the facial left me feeling refreshed. Recommended.

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Verified (?) Visited Feb 2012

The massage and facial were excellent. The place was nice but not as luxurious as we were expecting and there was a very small waiting area.. Very good value though so this made up for it.

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Amazing beauty therapy and therapist. Great facial with home made natural products. Goodie bag was a nice surprise! Amazing beauty therapy and therapist. Great facial with home made natural products. Goodie bag was a nice surprise!

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Visited Feb 2012

New Way Spa would be by far the best, cleanest, most enjoyable spa if it weren't for the attitude of the managers. The space is beautiful, the treatments are great, the staff is so attentive. But, when I mentioned to the management that my 60 minute service only lasted for 50 minutes, the manager basically rolled her eyes and very reluctantly agreed to give me a 10% discount. For the kind of money you shell out, the manager should have been apologetic for their mistake rather than lookingat me like she just sucked on a sour lemon.

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Visited Jan 2012

This one of the best experiences that I ever had going to a spa. The atmosphere was private, comfortable, personable, and cozy.
The staff was very knowledgeable and pleasant. My laser treatments were not only successful, but quick and easy with no hassle.
Most of all I felt like every possible precaution was taken to ensure that my skin was handled with care.

Thanks New Way Spa !

I will be returning!

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Visited Jan 2012

Not sure where to start with my praise for both Juliette and Bare Skin Beauty. A friend of mine recommended I try Juliette's products, and after seeing how great her skin was I thought it was good advice to follow. I have since met with Juliette and had the most relaxing facial and had a cellulite treatment. The quality of the ingrediants used for my treatments was second to none, to they point they are so pure and natural I'm pretty sure you could eat them. They smell that good too. After my facial, my skin not only glowed but had a beautiful plump feeling too - Delighted with the results. Hellllloooo Skin.

I also think it is worth mentioning the cellulite treatment which I had done before my holiday. While it didn't totally eradicate the cellulite it made a big improvement and was a relaxing treatment to receive. Next time I think I will book a course of several to get the full benefit.

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We had full use of the leisure facilities in the morning before our spa treatments. The treatments were amazing We have booked another treatment and are going back in April.

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Verified (?) Visited Jan 2012

Beautiful modern salon, clean and stuff is friendly. Compared to some others there is no talking and you can complete relax. the services provided was fine I am not too sure about the products used.

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I was looking forward to the facial as the last one I had about 18 months ago was spot on. However, the therapist collected me left me to undress and settle on the bed and after about 10 mins I checked my watch she had not returned I was just about to put my dressing gown on when she appeared, the treatment cannot have lasted more than 30mins It was supposed to be an hour. The therapist kept disappearing for long periods of time, when i mentioned it to my friends they all said the same that she seemed to go away for long periods of time. Our day was Weds 25th Jan 2012, the therapist did not introduce herself,so I do not know which therapist it was on that day but I have to say the standard has slipped and I will not be in a hurry to spend my hard earned cash here again.

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Jenny Lee is very personable and seems to know her stuff. The treatment went well (except for getting paraffin in my hair) and the massage was excellent. But the environment is not good. When I first walked in to the space I noticed a musty smell. The space was messy and the TV was left on throughout the treatment. The only lighting was a fluorescent light that desperately needed to be cleaned. I like Jenny and believe she is good at what she does, but her service could easily be taken up a notch by providing better ambience. I realize she is restricted in her ability to change her space because of its location, but softer lighting, perhaps an aromatherapy diffuser, soft music or silence (no TV) would go a long way to improving the experience for her clients. She would do herself a big service, by making these small changes.

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friendly atmosphere and very clean. i went along with 2 of my friends, we all booked the facials together and got a goody bag too. so close to the station. it was an experience to remember had a lovely day with my girls

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Visited Feb 2012

Fabulous a group of friends and I had a fabulous Saturday afternoon in this salon pampered and spoilt totally by the two lovely ladies,,,, the younger girl danielle was wonderful slightly nervous perhaps but very good at what she was doing,,,,,, the other lady was excellent really put us at ease and even kept the shop open longer to fit in with our needs all treatments where Fab the beauty rooms where stylish and warm and we used all four really recommend especially the massage I know I'll be booking in for another,,,,,,,, and as an extra bonus we even had lunch and coffee served in the coffee shop at the front,,,,,,, I was a little nervous about that at the beginning but I couldn't believe how it works , relaxed atmosphere all round loved it!

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Verified (?) Visited Feb 2012

The therapist (Lucy) was really nice and friendly.
The facial consisted of a cleanse/scrub/steam/extraction/face,neck,shoulder massage/mask & moisturizer. So all the basis were covered for a comprehensive facial and the treatment lasted an hour, very happy, very relaxing - no complaints from me!
Great value for money!

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Verified (?) Visited Feb 2012

The facial was ok but it was over far too quickly. I used a wahanda deal, but if I had paid full price I would have been extremely disappointed in relation to the value for money. The one think which makes me really uncomfortable is when the therapist puts on the mask and then leaves for 20 minutes "while you relax" i don't find this relaxing at all being in a strange room laid on a bed half naked with your eyes shut listening to unfamiliar noises. In other facials I have had the therapist never leaves and usually does a shoulder or hand massage while the mask is on. Overall is was ok but im sorry to say I wouldn't pay full price.

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Visited Jan 2012

Lindy has magic hands! She made me feel very relaxed from the minute I arrived. Her massage technique is very intuitive and she clearly knows how to get rid of those knots. The facial was also fantastic and she pays particular attention to problem areas, I have dry skin and a flaky nose so she made sure she applied extra exfoliation where needed. I have been three time already and will definitely keep going back. The products she uses are all paraben free as well so this is a plus for me.

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Visited Feb 2012

visible changes one of the best known beauty and skin clinic known in cardiff it has everything you need in the salon from make up to facials and so on laser to treatments to make your self look stunning everyday and make your self look fabulous
they are an amazing eyebrows shaper and the best eyebrows shaper are in here!!
please visit visible changesss you will never be disappoineted you will always leave with a smile on your face

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Verified (?) Visited Jan 2012

Was very difficult to contact venue, after finally getting through to them I booked my facial 3 weeks in advance. I arrived at the venue - really looking forward to my facial, only to be told that I didn’t have an appointment!!

I was offered another date (end of March) but was totally put off when a therapist came over panicking because her client face had red marks from part of the treatment that were not fading away.

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Verified (?) Visited Feb 2012

Friendly staff and therepist was nice. The salon is downstairs with the hairdressers upstairs. The salon smelt lovely with insense and was nice a warm. No complaints about the service from me overall.

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Verified (?) Visited Feb 2012

Haven't had my facial yet as popped in on the off chance but they were fully booked - always a good sign! Had a look round and was very impressed. Although it is in a shopping centre it is a real oasis of calm and the staff were very helpful and friendly. There is a great range of treatments available at surprisingly reasonable prices. The salon itself is very new and modern and looks a great place to relax and pamper yourself. Am now booked in for my facial in a couple of weeks and really looking forward to it. Will report back!

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Verified (?) Visited Feb 2012

Unfortunately I wasn't able to have my facial due to an incorrect expiration date, but I have visited the spa and can definitely recommend it. It is based in the sports centre at swiss cottage (right next to the tube station - so v easy to get to) but the spa itself is an oasis of calm tucked away on the top floor. All the staff are friendly and helpful and it is an ideal place to pamper yourself.

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Verified (?) Visited Feb 2012

Would recommend the Runway Dermologica facial. The therapist was very thorough with cleansing etc. the products smelt lovely and have had a positive efffect on my skin. It was meant to be an express facial however i was impressed with attention to detail and to how much was included. Whilst the mask was on I was treated to a head neck and chest massage. I was offered a drink and the ambience of the therapy room was lovely with candles and nice music. The salon itself was very big and very empty. Would definately go again as the facial and therapist was so good. The only thing that would put me off was the distance from nearest tube Westminster. Ok if you like a walk (which I do) but not if you are in a hurry to get back to work. The price was excellent value for money. Very happy when I left.

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Verified (?) Visited Feb 2012

When I arrived I was very cold so I asked for a cup of coffee and that was no problem. Suela gave me a lovely massage and Dermalogica facial. My skin looks clear and fresh now. Would definitely recommend.

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Verified (?) Visited Feb 2012

Had a fabulous day. Great location with beautiful views from infinity pool. Tried all the facilities, had a couple of treatments and nice lunch. Arrived home feeling relaxed and pampered.

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Verified (?) Visited Feb 2012

Therapist very professional and friendly pleased with my eyebrow and lash tint and shape, shame the therapist is leaving this venue and will not be doing this treatment any longer

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Visited Feb 2012

I rang to book me and my friend in for treatments and was told that due to them only having one therapist that we couldn’t be treated together which meant one of us sitting around for around 1hr 30 mins - 2 hrs but was told that they had a nice waiting area where we could have coffee etc.
I didnt think that having to wait around while the other was treated was very good but as we already had the vouchers had little choice.
We then received a call the day before our appointment to say our appointments had to be moved as the therapist was sick which is fair enough these things cannot be helped but then was told that her replacement was fully book... how can a replacement be fully booked if they come in to cover someone else’s appointments. It seemed an odd thing to say and i felt we werent being told the truth
When we arrived we couldnt find the place and no one answered the phone so we couldnt ask for directions.
They finally called back 15 minutes later.
I went in for my treatment and my friend stayed in the waiting room. They asked her to come back in about an hr and a half and only offered a drink when she said she would rather wait there.
I went in to the room the floor had dirty foot prints on it, the radio was on and playing chart music and adverts... not exactly relaxing.
The massage was average. The facial was better but she failed to remove my make up and the products were of poor quality and left my skin greasy.
The manicure from my experience is not meant to be painful and no base coat was used or top coat. I could have done better myself and i have no training. The colour choice of varnish was also limited and non-seemed to be of salon brand but standard ones with the labels removed... not very professional looking.
The beautician also started my friends manicure while she was in the middle of her facial. So basically she is lead there with a face mask on and her eyes close (with the radio/chart music on) when the beautician stated to file her nails. …..Hardly relaxing.

I have had better customer service and treatments at college salons with trainees.
If the above wasn’t bad enough we were informed the manager had left early (maybe why our appointments had be moved) and there was a further beautician who had no other appointments while me and my friend were at the treatment rooms and appeared to be doing nothing other than sitting there. I do not see why me and my friend could not be treated at the same time seen as there were two beauticians there and one was clearly doing nothing.
I would strongly recommend that if you want a nice relaxing experience with products of a standard salon quality that provides good customer service that you avoid this place at all cost.

They finally called back 15 minutes later.
I went in for my treatment and my friend stayed in the waiting room. They asked her to come back in about an hr and a half and only offered a drink when she said she would rather wait there.
I went in to the room the floor had dirty foot prints on it, the radio was on and playing chart music and adverts... not exactly relaxing.
The massege was average. The facial was better but she failed to remove my make up and the products were of poor quolity and left my skin greecy.
The manicure from my experiance is not meant to be painful and no base coat was used or top coat. I could have done better myself and i have no training. The colour choice of varnish was also litmited and non seemed to be of salon brand but standard ones with the labels removed... not very professional looking.
The beauticain also started my friedns manicure while she was in the middle of her faical. So basically she is lead there with a face mask on and her eyes close (with the radio/chart music on) when the beauticain stated to file her nails. Hardley relaxing.

I have had better customer service and treatments at college salons with trainees.

If the above wasnt bad enough we were informed the manager had left early (maybe why our appoinments had be moved) and there was a further beatuician who had no other appointments while me and my friend were at the treatment rooms and appeared to be doing nothing other than sitting there. I do not see why me and my friend could not be treated at the same time seen as there were two beauticians there and one was clearly doing nothing.

I would strongly recommend that if you want a nice relaxing experience with products of a standard salon quality that provides good customer service that you avoid this place at all cost.

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Verified (?) Visited Feb 2012

When I arrived the salon staff were lovely and friendly and immediately offered me a drink. As I was waiting for the facial I had a chat about having my hair coloured and the hairdresser was obviously very knowledgeable and explained why the colour I wanted would've been hard to achieve. I appreciated his honesty having been to hairdressers before to find out afterwards it would never have worked!
I was taken into a little room by the beautician who was lovely and friendly and asked about my skin etc. The facial itself was great, very relaxing and it did not feel as though she was skimping on products. At the end she offered me lots of advice on my skin and recommended some products and gave me some samples which are always welcome!
The only negative was that the room was very cold when getting changed.

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Verified (?) Visited Feb 2012

Lovely location,gorgeous place , staff were very helpful,even with all the hassel regarding the snow, very welcoming, would deffo go back asap ,and highlt recomend to my friends. many thanks

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Visited Jan 2012

I really enjoyed my day, myself and my partner were looked after extremely well. I felt relaxed and the staff made us feel welcome and our treatments were of a very high standard I am a beauty therapist myself so I always expect alot and this place really lived up to it and especially for the price we paid.

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Visited Dec 2011

A friend of mine invited me to go with her to a new spa she had heard about. Which was just down the road. I am so pleased I went, as at first suggested it would be rubbish, as I had heard about a spa which had opened but then immediately closed. It turns out to be the same building but run by an extremely professional setup, as previously someone had used the address to commit some kind of fraud, which did effect their business.

So glad I went as it is tucked away, like a hidden treasure. Don't believe the rumours just visit the site and facebook page, you will see how smart the venue is, whilst the treatments are fantastic

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Visited Dec 2011

I treated my staff to a day at a Spa. I had never been before and neither had my staff, so a little tongue in cheek, we went along for two reasons, one price and the second locality.

I can honestly say, that the venue looked brand new and the staff were of the highest standards, well done to all. Just one more thing. Being a member also saved me pounds



Visited Jan 2012

I visited the Spa within a group for a birthday treat, we were all treated extremely well, and the experience was further enhanced with an over night stay, in a rather luxurious apartment.



Verified (?) Visited Jan 2012

Both my friend and I had a great day at Breadsall Priory, we went after Christmas to treat ourselves and a new year pick up and we thoroughly enjoyed the day and would definately recommend it to all friend and family and will definately be booking another one when we are ready for a treat again. The facial i had which was also included in the price was really nice and relaxing.

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Verified (?) Visited Jan 2012

Although I am not usually a facial fan, I was looking forward to the Linda Meredith facial because of the positive press that this salon has. I was told it is difficult to find, so left plenty of time to find the location. However the lady I spoke to explained the location really well and I arrived way to early but was allowed to wait in the reception area. I was then taken up to a small room to undress. There was not much space to leave one's belongings. The therapist was very caring and explained what she planned to do and why. The facial included more steps than usual which was really nice. After the treatment the therapist talked me through a personalised beauty care plan and offered some samples. She did not pressure me to purchase anything on the spot, which I was happy about as the products carry a heavy price tag. I liked the facial but my face was very red and did not feel too great. This is why I will probably not return as a full price customer.

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Visited Feb 2012

after visiting this salon with a friend for various treatments, (groupon deal) i must say we had a wonderful time, with down to earth girls who made us feel very welcome and relaxed.
We had a fantastic all over massage in the same room as my friend, which is not only a welcome change as not many places have the facility to be together but also more relaxing.

My skin felt great afterwards, and we were allowed to stay as long as we wanted to, to enjoy another cuppa before heading out in the cold.

i would recommend this salon as i have already booked to going again with my mom for her birthday.

thanks bling x

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Visited Feb 2012

I have been having treatments at Nirvana on a regular basis for over 18 months. The treatments are excellent and the staff in the salon are very friendly and professional. After having facial treatments at Nirvana I have received many compliments on how good my skin looks. I would have no hesitation in recommending this salon.

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Visited Dec 2011

I enjoyed a nice facial here with my wife. Not far from work so a convenient location as well.

Friendly staff and clean premises.

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Visited Dec 2011

I felt the salon owner is very shrewd as the treatment time was cut down just because I had a voucher. My friend also visitied the salon with a Wahanda voucher last month and again her treatment time was cut shorter than listed on her voucher. Do not buy her wahanda vouchers as you truly don't get the quality of service as if you were just an in salon paying customer.

Although I have also been here without a voucher and again my treatment time was cut short because they only have 1 room and she was running behind and cut my treatment down to fit in the next person.

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A truly excellent facial. I have been to this salon 4 or 5 times now and have been consistently satisfied with the results. The products used a re top of the range and leave the skin feeling excellent. I had a really great exfoliation that has resolved my winter skin issues. The treatment includes a very generous massage to the neck, shoulders, face and head so prepare to feel pampered!

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Verified (?) Visited Feb 2012

the facial treatment was ok, better effort may have been better the salon was standard and congested. bigger treatment rooms may have been better and more conforting for the client.

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Verified (?) Visited Feb 2012

I went for a facial, massage and pedicure. The therapist was really friendly and made me feel very welcome and relaxed. She started with the pedicure which was quite disapointing as it was just a quick file and colour. The massage was nice, relaxing but nothing special. The highlight of the treatment was the facial which was very thorough and my skin felt very fresh after.

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Visited Feb 2012

i had been unable to get through on the telephone to book an appointment so i went to Glam Lounge. I informed the "Manager" of the issue with the telephone. So said she was on her own. I said she should get someone to help her and she told me IT WAS NONE OF MY BUSINESS. Totally shocked by her attidude i then informed her that i wanted to make an appointment for my kgb deal for facial and lashes. She told me contact the company to get my money back! I was literally shown the door. How this company has customers is beyond me.What an attidude there was nothing glam about that company or her, and i certainly wont be back!

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Verified (?) Visited Jan 2012

This was an amazing experience, from the minute we walked in till the moment we left we felt well looked after. The girls were all great!!!! We were a bit late because we couldnt find it as its a lil hidden and the parking was a squeeze but managed. we went for the timeout package which was fab!!!!!! felt very relaxed throughout and after. was amazing and even got a lovely cuppa after. would definetly recommend Martines a million times over and will be back once a month to get rid off stresses of being a mom and student!!!!!!

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Verified (?) Visited Feb 2012

facial was ok, its usually better than this and i love bliss but i felt service was lacking a bit this time...I would recommend their treatment facial as its more intensive

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Verified (?) Visited Jan 2012

I found the venue easily and staff were very friendly and welcoming.

We didn't get herbal teas at the beginning, as mentioned in the offer. The waiting area is a bit bland and cold and could do with a bit more decoration, as it's the first impression that you get from the place.

The therapy room though is amazing, beautifully decorated and very spacious. My mum and I had the most amazing back scrub, massage and facial there. We were super relaxed when we left and are still talking about what an amazing time we had there.

I will definitely be back, just about to buy another treatment voucher ;-)

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Verified (?) Visited Jan 2012

This place is great. Very close to Monument station. The facial was really good and the face massage seem to have gone for ever. The cream used were nice smelling. Will go back again

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Situated within a room I'm the Portobello Green gym, it's definitely no frills, but good waxing at a great price with a very pleasant therapist. I've already been back again.

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The perfect facial by a professional beautician.. I came out with glowing skin and have already booked my next visit. I highly recommend this treatment. What a treat for yourself, pure indulgence.

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Verified (?) Visited Jan 2012

Lovely venue, spa area clean and well presented.

Changing area far too small

we arrived at 10.00am however were not allowed in the spa area, as an aquacise class was in place until11.15 am, which was dissapointing as our voucher was for all day use.

The hotel had sent a confirmation saying we would be supplied with towels/robe/slippers, however on arrival they said this was not part of the voucher, we had not taken anything with us, so after a discussion they gave us the items, which was rather emmbarrasing

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Wow I was soo impressed with this salon. I was greeted at reception which is in the middle of a very quirky hairdressers, Dollface beauty is situated at the back of the salon and is soo cute. Good things come in small packages and although the beauty room was small the ambiance was perfect and the room had everything it needed. The therapist Theresa was extremely professional and made me feel so comfortable. My facial was amazing and it was one of the nicest treatments Ive ever had. Im soo happy I have found this little gem of a salon x

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Visited Jan 2012

The therapist who is also the founder of Bare Skin Beauty produces amazing results. I left with an even skintone and radiant skin for days after the facial. Her in-depth advice was enlightening and made me aware that 'you are what you absorb' - I also learned that by topically applying cosmetics that are laden with chemicals (but promise to diminish my blemishes), I am adding to the burden of toxins within my body and worsening my hormonal acne. Juliette is still offering me advice a whole month after my appointment - how is that for after sales care! The added bonus is that my face is spot-free thanks to her divine natural skincare products. Thank you

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Verified (?) Visited Jan 2012

The staff were very very helpful and the atmosphere was fantastic. It was a very relaxing experience and definitely made me pampered and like a new person when I left. Would definitely recommend this one!!!

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I absolutely loved my experience at this place! Beautiful facilities and a great therapist. 2 hours of bliss which left me more relaxed than I have been with any other treatments I've had at other places. I would definately recommend. The facial was very thorough - perhaps a little painful at times, but I had wonderful skin afterwards so well worth it! Remembering my experiences makes me want to book another now!

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Visited Dec 2011

Previously, I received face-laser treatment from this clinic. They are always rude, unconsidered, unfriendly. They tell you that they have cancelled your appointment just one night before your appointment, which you can not do anything at that time. Additionally, you can never complain about their services once they take your money, as they do not have a refund policy. Last but not least, be careful about your time when you are served by them as they can steal your treatment time if a new customer has come up at the time you are being served. They have a policy which says “A new customer is always more valuable than those in hand.”

Thanks

Note: Anyone who has read this information does not believe me, they can ask for policies (refund policy etc.), and learn what they do if you missed your appointment, how long does a treatment take (1 year, two year…).

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Visited Feb 2012

The facial i had was really lovely, I only paid £30 as it was an offer i didnt get the full 75 min i only got 45 mins which was a bit disapointing , the therapist was a lovely girl but glad i didnt pay full price for it as i didnt get the full 74 mins but overall pleased.

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Verified (?) Visited Oct 2011

Salon was busy but had a calm atmosphere. The treatment room was small but with good lighting and soft background music. Therapist was amazing - fantastic hands. I almost fell asleep during the facial! She used Guinot products which left my skin glowing. Highly recommended, a really great deal. Would definitely go back.

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Verified (?) Visited Feb 2012

The most disappointing thing was the pedicure, as only my nails were filed. Though I requested my nails not be painted I expected a little more.

The facial was OK. My skin was slightly drier a couple of days afterward, but the therapist did mention that this may happen.

The massage was the best thing about my experience. Although at times it was a little "light" in pressure, it was relaxing nonetheless.

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Verified (?) Visited Feb 2012

very happy would definitely go back and have more treatments at their salon. excellent value for money and location can't ask for anymore!!! the staff were very friendly and made me feel at ease and welcome and seems to know what they are doing, very confident!!!

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Verified (?) Visited Feb 2012

Amazing place would go back in the morning :-) whether or not it was on a deal, everyone should visit here, she was an amazing therapist who put great care into her work and made u feel at ease

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Visited Feb 2012

My first visit to WT Spa was last Saturday, my friend goes there all the time for her facials and had been trying to get me to go for ages but quite frankly I've never had the time. It was my birthday in January so she bought me a voucher to go there for a facial. She booked me in for a Facial Peel as that's what she normally has and I have to say her skin is AMAZING. After a pretty long examination of my skin, the therapist did a Mild Facial Peel. I was a bit scared of the 'term' PEEL but it was more like a deep exfoliation as she explained. The entire facial was ten-out-of-ten and not only that, my husband made me book him in when he saw the result on my skin. Recommend you book the lady that I had, think her name was Mimi. Can't wait to go back. Thanks Jules for a fab b'day treat.xxxxx

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Verified (?) Visited Jan 2012

I went with my husband and we both had a facial. The salon appears quite old and tired and a revamp is definitely needed. Rooms were only seperated by sliding curtains across which didn't feel very private. The room was also very cold so I refused a 15 min back massage already paid for in a package with a facial. The waxing was very thorough but uncomfortable in the cold.
The therapists were friendly and competent but as I was put off by the surroundings unfortunately I won't be returning.

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Verified (?) Visited Jan 2012

The salon itself was quite small but cosy. The staff were very friendly and attentive and made you feel at home and very welcome. The overall treatments were excellent and great value for money. They even gave me another £5 voucher off next treatment : )

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Verified (?) Visited Jan 2012

We went as a group! and it was jsut perfect! we more or less had the spa facilities just between the 6 of us for atleast 2 hours.

We all enjoyed the massage and facial and the paint that we recieved in addition to the Jacuzzi, Steam room and relaxation room. Although the Gym was available to us, we chose not to use it as we was having a girly of just being pampered.

The staff were lovely and nice, the venue was very clean and pleasant to be at. It was also definately worth every penny as we purchsed the Weekday package.

Would defo recomment anybody to do whether as a group or a couple.

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Verified (?) Visited Jan 2012

I visited Neda Spa at the end of January 2012 to take advantage of the £18 Dermatologica facial advertised on Wahanda. It is in a convenient location for me so I thought I would would give it a try. Before I went for my appointment, I read a couple of reviews which weren't very good so I was a bit apprehensive about my visit.

Located at the A1 end of Mill Hill Broadway, it is away from the main shopping area of Mill Hill. I visited on a Friday evening and it was empty apart from one person having a treatment in one of the rooms. The facilities look OK. If you are expecting luxury, this probably isn't the place for you but it looks clean.

I was taken to a room for my facial. It was a bit small and cramped with lots of different pieces of equipment in but other than that, it was fine. I was treated by an Asian woman who I think may be the owner of the establishment. The facial was gentle, relaxing and the products used were of good quality (previous reviews mentioned watery products etc.). The facial lasted 40 minutes in total and I felt very relaxed and my skin felt refreshed and very soft. One minor complaint would be that the other therapist was sitting in the main room gossiping with another lady and they were very loud and somewhat spoilt the relaxation. I wasn't paying any attention but my therapist felt she had to tell me to ignore what they were saying so I can only assume that they were talking about her.

At the end of my facial, it was recommended to me that I should try microdermabrasion. AS my facial experience at Neda Spa was, overall, pleasant, I decided to go for it. I had my first session on Saturday and so far so good but I will review that once I have finished the course.

Overall, Neda spa 'does what it says on the tin'. The facial, I thought, was decent and my therapist was friendly and gentle. The venue could maybe do with a bit or rearranging in the small treatment rooms to make it less cramped and to give it a more relaxing ambience which would add to the whole experience. It would feel more like a treat and more people may go to Neda spa to be pampered. I am going back for more treatments so my experience must have been good.

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Verified (?) Visited Jan 2012

It was difficult to find an available appointment slot- so book early
Considering this is the Park Lane Hilton the spa was surprisingly lacking in any style, You enter through the gym with loads of sweaty people pumping away, in the waiting area there is only a half screen between the couches and the manicure tbles, the treatment room contained two beds and felt very cramped meaning the therapist could not get round both sides.
Champagne hit the spot!!

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Visited Feb 2012

I went to Bling Cosmetics in Willenhall two days ago and was thoroughly appalled my experience there. Arriving at 1.45 for what was meant to be a facial, full body massage and mani-pedi and complimentary glass of bubbly in the advertised two hour period, I do not feel I was happy with any of these seeing as I was sat in the freezing salon for four hours. It all started with a mani-pedi that used cheap nail products and were not applied properly by unqualified/ unexperienced staff that chipped in hours. My friend’s (I had bought this as a birthday gift for her) nails were not properly painted, as the second coat of nail varnish only covered half the nail. We then waited one and a half hours for our facials and massage. In this time, a man who came after us went in before us because he was alone, and we came as a pair. He was in the one private room for an hour. Before this a lady had come to get semi-permanent eyelashes put in- *Tip- for whoever has bought this Groupon, save yourself, they don’t look applied properly and look awful* (hence a 1.5 hour gap). In this time I spoke to what I assume was the manager about the length of time we had been waiting, to which she said “you can leave if you want to”. I am fully disgusted at her attitude towards customers and I can safely say I have never been treated this way ever in my life. We were then called into the “private room” which consisted of 2 beds in an 8’ x 7’ enclosure (not an actual room as there were gaps over the ceiling that adjoined us to the main salon room that played loud illegally copied Cee-Lo albums). We were not given an option of being seen separately as there was only one room so no privacy as my friend was literally less than a foot away. Whilst my friend was covered by a towel, I had a cheap satiny throw covering me that kept falling off me. When the “therapists” came in, they had to move my friends bed whilst she was on it so that they could also fit into the room, unfortunately then blocking the door and only access out of the room **Health and Safety Risk**. And to top the icing on the cake, the products used were ASDA cheapest range which caused my sensitive skin to have a reaction as I needed products that suited to my skin, not shop brand generic products. Why ask what type of skin I have if you put the same generic product on?! These treatments – take into account it was a full body massage and facial- lasted 30 minutes! This is compared to the gentleman earlier who had an hour for his treatment.

I am so angry about the way I was treated that day. For what I paid (it was a Groupon deal), I still do not feel I got anywhere near my monies worth. I have been very happy with previous Groupon deals at other salons, so this is definitely a first. I am completely appalled at the manager who did not seem to know anything about the treatments her “salon” offered and was then rude to me and my friend. No apologies were offered for the inadequate service, or even the length of time I had to wait for my treatments, or no explanation for why my treatments were so short. The “therapists” who were unexperienced/ unqualified, on the other hand were lovely and appeared to dislike the manager as much as I did.

I DO NOT RECOMMEND BLING COSMETICS. If you have a Groupon, don’t use it. Save that money or contact someone to get it back. I now have to pay extra money to get a proper facial after that experience.

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Visited Jan 2012

Fantastic - The therapist was very professional but friendly and the treatment was first class. I had bought the buy one get one free facial and it was great value for money. I felt alot of effort and time was put into the facial. A very relaxing and professional treatment.

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Visited Feb 2012

I went to Cloud 9 with my sons girlfriend and we both had facials and a cut and blow dry colours by Freeda who was excellent she is a very experienced stylist who offers lots of advice the shampoo and conditioning treatment was lovely so relaxing. Sarah the beautician is the best ever i have been for quite a few facials but this was the best ever she does a full analysis of your skin and gives the best advice and uses the best products for your skin 10 out of 10 for this salon the staff the warm relaxed atmosphere and the professionalism. Returning tommorow wtih my son and his girlfriend who are having massages and i am having foils colour cut and blow dry cant wait, superb cloud 9 my sister has joined you now as well.

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Verified (?) Visited Jan 2012

The smell even at the entrance of the spa was already very spa-like. The receptionists and therapists were all smiles, friendly and helpful. We were showed around the venue before we were allowed a few minutes to change before the treatments.

The Oriental massage was gorgeous. I think my therapist's name was Charlotte and she absolutely stretched my muscles and softened them up as my muscles were super stiff and hard. It was just what I needed. The facial was also amazing and the whole ambience, feel and smell and comfortability was so relaxing.

The facilities ie sauna etc were useful after treatment but since it's a rather cozy size, I don't know how it will be able to handle more than eight people there. It was great it was just me and my friend at that time who were able to enjoy.

I would recommend this place to give it a try!

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Verified (?) Visited Oct 2011

The staff were friendly and treatments were great - good value for money and they were happy to treat my friend and I in the same room so we could talk. The spa itself is lacking somewhat in ambience and facilities, and we did not receive our glass of bubbly as included in the deal, our therapists disappeared after our treatment so we left on a little bit of an anticlimax.

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Visited theclubandspa in December '11 as I had a voucher for a facial. I had the Anne Semonin Age Delay facial and I loved it! My therapist was able to analyse my skin thoroughly and seemed to know exactly what it needed - turns out I using lots of the wrong products on my unbalanced skin! The products smelt lovely, lots of essential oils but didn't leave my skin feeling clogged or greasy and the special ice cube glided over the skin at the end was really different and refreshing. I would definitely go again and the aftercare my therapist gave me was spot on, my skin felt great for days afterwards

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Verified (?) Visited Jan 2012

I am quiet satisfied with the treatment I had in Daniela's salon.
My skin felt well nourished aftter the treatment.She also gave me a very good neck massage.
I would highly recomend it.The only disadvantage is that the salon is in a noisy hairdressing salon.

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Visited Jan 2012

I felt heard by the therapist and was slightly concerned about a tingling feeling when I left but this faded shortly after and skin looked great. Thanks.

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Verified (?) Visited Dec 2011

I bought the 3 oxy brightening facials for £55, to be honest it was not what I was expecting as friends had told me about oxygen facials and I expected an actual oxygen machine. The intial consultation with treatment was over 2 hours. I thought that it was a bit long, however very informative although intially I thought that maybe it was a bit exagerrated and my skin made out to be worse than it was.
However I can honestly say that after having 3 treatments and I did buy the products that were recommended (not all) but a facial wash, serum and cream.
Normally in Winter my skin tone looks uneven and dry and I am embarrassed to go out! However since having these facials my skin tone is even and clearer and when I put on my mineral make up it goes on smoothly and my face glows.
I would definitely recommend these facials and infact I have booked 3 more.
You are worth it!

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Verified (?) Visited Jan 2012

The loacation was great and easy to find. The actual salon which is a room within a hairdresser is lovely but due to the hairdresser there is a lot of noise that filters through.

I enjoyed the treatment and Daniella was really good. However, the voucher stated tha the treatment should last 60minutes but mine lasted between 40 - 45minutes. Apart fromn that , it was a pleasant experience.

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Verified (?) Visited Jan 2012

This was my second time at the salon. The location is brilliant, so convenient to get to and the salon itself feels quite tranquil high above the bustle of Bond Street. I had the Manuka honey facial which is just lovely. The therapist is very knowledgable and gave me some hints and tips for my skin and I loved the face massage when the honey was on, very relaxing and my skin looked and felt excellent afterwards. I'll come back for this.

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Visited Jan 2012

As with some of the other reviews, this place was not obvious to find and very unprofessional to be greeted by a grey door with no sign above, and opening it to practically fall on top of one of the therapists giving someone a pedicure.

I will have to say that the staff were friendly and I was offered a refreshment. I was taken into the back room for my massage and facial, starting with the facial I wasn't asked if my skin was sensitive and wasn't told what products were being used which I thought was odd.

The room itself was cold and there are no dimmed lights, no relaxing music or scented candles. Just natural daylight streaming in, other therapists walking in from time to time, clearly unaware it was occupied and then quickly shutting the door when realising their mistake. Also I was able to hear a full commentary of what the other staff members next door would be having for lunch and where they would be going.

I had been really looking forward to a relaxing experience and whilst the massage was nice, it was average and whole experience was no where near relaxing.

I would not recommend this place at all and I went on a Groupon offer which is the only reason why this place was priced fairly.

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Verified (?) Visited Dec 2011

I had a half an hour facial and a half an hour massage. Both treatments were superb, and they gave me a glass of bubbly in the end. I was running late and the venue was about to close when my treatment was done, but they did not rush me and let me relax and unwind. My therapist was very professional and nice. I would definitely go back again.

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Visited Jan 2012

I met Eva at a Yonka training centre and after her training session on me she said that she could help with my deep seated dark spots around my mouth and eyes. I then contacted Healing Beauty and had the treatments explained in detail. As promised, the results are truly amazing. After only 3 treatments I saw a real difference. This is not the norm as these spots are usually harder to treat on dark skin like mine.
I have also done some V8 treatments and am very pleased with those results as well. I have absolutely no reservation in recommending this salon and either therapists. Try them, they are fantastic!
Lea

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Visited Jan 2012

I had a facial and massage here tonight, and I had to write a review right away as Pure Beauty is just amazing. I live quite far away but I find the trip is always worth it (says a lot as it's the coldest day of the year today). I had Renata as I'd had her once before and she's amazing... she totally sorted my back out. Her facials are fantastic and you can tell she is a real professional - Im always impressed...

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i had a nice day. Nothing special. Not what you would expect from a 5 star hotel. Only given one towel. No shampoo or conditioner available. No robes or slippers offered. Pleasant enough .but If your looking to be pampered and treated extra special go to the blythwood spa.

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Verified (?) Visited Jan 2012

Beautiful place and surroundings
Staff friendly, proffessional, and polite.
I was made to feel welcome.
Good quality products used.
Experienced beauticial that knew how to give a proper facial rather than a young fresh out of college experience.

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I had a Rose Facial and it was really good value for the money! The lady on the phone was helpful finding an app that suits me; even though they were pretty booked. It's easy to find the venue and the therapist was very friendly. I paid for one hour - and the therapist literally treated my face for 1 hour. I will definitely go back for further treatments.

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Verified (?) Visited Jan 2012

I had a facial at this salon, and would recommend it to a friend. I thought I received lovely service, very relaxing and great therapist - ambient surroundings, quiet and stress-free.

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Visited Jan 2012

Aromatherapy Associates have long made a name for themselves as one of the preeminent skincare brands and found in the most prestigious spas around the world. This small boutique in the heart of knightsbridge is the first time they have opened their own spa and its worth the wait.

Upstairs is a stylish shop filled with the latest from their skin, bath and aromatherapy lines. Downstairs are two beautifully designed treatment rooms and a comfortable waiting area. I had a facial which I loved. At the beginning of the session, the therapist took me through a set of diagnostic questions and then recommended the best aromatherapy oils for my skin and state of mind. The products are top quality and the therapists are very knowledgeable.

This is not a huge spa but the location is hard to beat and the treatments are really great -- especially if you are a fan of aromatherapy (which I am).

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Verified (?) Visited Jan 2012

Would highly recommend Lindys Escape & intend to return to pay full price as impressed with results after 1 facial!!
Received full 75mins, therapist showed real interest, explained use of her products & was very friendly. Felt I got full worksat Lindys, unlike some voucher offer venues where I have felt I received a cheaper alternative to usual treatments. She also gave a discount voucher at end of treatment & happily e-mailed her price list. She will i am sure receive many returning customers - me included!

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Verified (?) Visited Jan 2012

Lovely facial and great therapist but the ambience let it down. The lights were kept on really brightly for the first half of the facial and only dimmed during the massage section. The products were ok but nothing amazing. The therapist also tried to sell me something else within about two mins of starting - a real pet hate!

For £20 it was brilliant but I wouldn't pay anymore than that.

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Visited Jan 2012

My daughter and I had a most wonderful time at Flawless Image. The staff are so friendly and they make you feel very comfortable and relaxed. The ambience is so calming and we just felt amazing when we left (actually we didn't want to leave) it's that good....

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Verified (?) Visited Jan 2012

Location was very nice - at the Park Lane Hilton. Staff were very welcoming and professional and we were treated well - not just rushed through as is the case with some deals. The facial itself was very good although I am not sure what products were used as I declined the dermalogica upgrade, my skin did not feel as replenished the next day as I am sure cheaper products were used. The massage was ok, nothing amazing but overall a very pleasant experience and one I would repeat if perhaps Dermalogica products were used, even if this means a slightly higher price.

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Visited Oct 2011

I have been to Remedie Rooms twice in past 6 months. Firstly to get my facial done before my holidays and secondly to have my legs waxed (full leg plus bikini line). On both occasions I was treated with care and attention. My face was properly mapped before the facial treatment and I was very pleased with the result. Not to mention a lovely back massage followed by the hot mud wrap added to the treatment. I felt relaxed and pampered. As for the waxing it was done quickly, was almost painless and with very clean finish. Even though my therapist had a quite strong French accent she really tried to chat with me to take a focus off what she was doing, which was nice. Being a foreigner myself I noticed that people found my inability to express myself freely as a form of rudeness, as a lot of things I’d like to say are getting lost in translation.

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The beauty reception and treatment room area was very relaxing and clean. Treatments and staff were lovely but my back massage was a bit light. The restaurant is lovely but was very cold when we were sat in there and the facilities have everything you need except for a sauna. They were a bit dated and there was a noisy water class going on in the pool whilst we were relaxing. Overall a good day though.

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Verified (?) Visited Jan 2012

Yes I would recommend to my friends. It was the nicest spa I've been to in terms of relaxation areas - there are so many. I loved the water beds with warm water, smoothing music and a water feature. My treatments were very relaxing although my Indian head was not focussed on my head as much as I would have liked and more on my arms and chest. Also my Swedish massage was a lot more stroking then deep massage to get rid of knots, although I do like a firm massage and did ask for this during and it it improved. Also would have liked rough skin removal from the feet a little more but I think honestly I'm a little fussy if I pay for something I like the works! My friend whom came had never been to a spa before or had a treatment and was blown away! The staff here are all really helpful and lovely!

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I would recommend the treatments and the whole experience to my friends and familly, my daughter and I had a very relaxing spa break, the staff could not be more friendly and helpful, the only fault I had was the menue was too way out and I did not enjoy the food,my daughter had a meal from the bar which was much nicer.

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Visited Aug 2011

Looks dodgy, feels dodgy and staff are very unprofessional !

We went here a few months ago for a facial and manicure + pedicure.
The facial was ok. The room however was very small, looked unclean, the table I was was very unsteady and overall it just looked unorganized and messy.

I was refused a manicure and pedicure on the basis I had gel manicure already.
Ive been to loads of salons before and what they normally do is paint over the gel and do a cuticle cut, which is what I asked them to do and I was told off for even asking them if it was possible.

The salon itself looks bad, it looks like a little office under the stairs with a manicure table in the corner and waiting area right next to it.
The girls that work there were not even wearing any uniform, just leggings and a top which looked very unprofessional.

Would not recommend it!

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Verified (?) Visited Jan 2012

Ah, I was really pleasantly surprised. For such a bargainous quick treat (£10 for half hour facial) I thought this might have been quite rubbish, but I was so wrong! The staff were really friendly (and I rang up to say I was going to be 5 mins late, and they were very sweet about this), and my therapist was just fantastic, really very good. A great dermalogica facial and neck/shoulder massage, and i found the salon to be v convenient (I live in pimlico), not too busy. The treatment room was no frills, but had relaxing music and lighting. Very pleased overall.

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Visited Dec 2011

I booked a top-to-toe spa day for my Grandma and myself for first thing in the morning a few days before Christmas and told the member of staff that I spoke to on the phone the details of the deal. I drove to Motherwell from Newcastle the day before and my Grandma and myself got up early the following day and went to Glasgow for the spa day. When we got there, a member of staff handed me a form, then I said my Grandma needed one and the receptionist said that only one person was booked in. I told her about the telephone conversation when I booked it and that the person was told. She said it would have to be rebooked, I asked when the next available appointment was and she said 7pm, 10 hours after the original appointment had been booked and two hours after the latest time the voucher was accepted. When I told her this and that I was going home later that day, she said they would allow it as an exception. Even though we said that we weren't going to use the sauna as my Grandma didn't have swimwear, we still had to wait over 45 minutes to receive treatment and were the only customers. They did apologise, but I am still not happy about it as I had already told them I had a long drive home that night. I am aware of the cautions for after a massage, but I have pets that I needed to get back home to, which is why I originally left a lot of time before setting off home, otherwise I would have stayed over another night. The treatment itself was good, although I had notified the therapist about painful areas, she wasn't taking off enough pressure each time I requested so I had to keep asking. She said at the end that I should take my time to get up and get dressed and that she would come back in ten minutes, but she came back in less than that time and I hadn't even got up when she knocked on the door.

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Verified (?) Visited Jan 2012

This is a really lovely place I was really looking forward to my visit as I hadn't had a facial in ages. They were lovely on the phone and the visit was positive. I had a really relaxing facial and my skin felt and looked brand new afterwards. The therapist knew her stuff for sure.

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Verified (?) Visited Jan 2012

Fantastic venue, the room was exactly as described on the website, very clean and modern too..the Spa experience was just so relaxing,and worth every penny, i would recommend the whole experience to anyone. I will deffinatel ybe returning...regards Teresa

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Verified (?) Visited Dec 2011

The Runway is essentially a small salon, specialising in hairdressing. I wasn't sure they'd be brilliant at massage and facials, but the therapist I had was one of the best I have ever had. Superb. Excellent value for money. Would definitely recommend.

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Verified (?) Visited Jan 2012

I visited Runway with a friend for an express Dermalogica Facial. It was amazing! Both my friend and I loved it, and the therapist was lovely. Asked relevant questions and then kept quiet, which is what you want, not somebody chatting incessantly while you are trying to relax. My skin felt so clean and fresh afterwards and i was totally relaxed following the shoulder massage during the final stages...

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Anonymous



Visited Jan 2012

I loved this place while I was there as the therapist was lovely and seemed to do a really good job. There was a nice calm atmosphere and I was given tea and cushions, they put a heater near us and changed the music at my request (it was a crackly radio before I asked!) The pedicure wasn't hugely comfortable as it was under the manicure table so every time I was asked to move my legs I hit them on the metal drawer of the desk, however it felt thorough. The facial felt nice but it's always a disappointment when the therapist disappears while the mask is working rather than giving a massage.

However when I got home I realised that the treatments weren't as good as I thought. The pedicure polish was all over my cuticles, the leg and bikini wax had missed several patches (so much that had the salon been closer and more expensive, I would've gone back). I also think the facial had made very little difference to my skin - something I've never experienced before.

Also, they MUST change their lighting. Fluorescent strips are actually quite painful to stare up, bad enough during the waxing but awful during the facial.

I'm afraid, although it's friendly and very cheap with their 30% off Mon-Thurs offer, the treatments weren't effective enough for me to go back.

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Visited Jan 2012

I went here for a facial and hd brows, upon entering the spa i felt very relaxed salon is very clean moden and a good calming atmosphere. staff was very nice and made myself and friend feel welcome..
this is a must salon to visit x

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Verified (?) Visited Oct 2011

The staff at Oulton Hall made us feel welcome and looked after us all during our visit. The facial was lovely and relaxing and the relaxation room is fabulous. It's a shame there is such a surcharge to use the facilities on top of the treatment price.

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Visited Dec 2011

This was one of the most incredible facials ! I purchased a Groupon voucher for a Guinot facial and optional extraction. I opted for the extraction as I alyways have it anyway and I have even had facials at Harrods but this topped it by a mile. Do not be put off by the entrance which sells clothes and touristy things. The actual salon is beautifully decorated with fish tanks and small beauty room. Kirsty did an amazing job and I will be booking my next one in 4 weeks time. I have had a lot of compliments on my skin and it is a really good location by Queensway tube.

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Verified (?) Visited Jan 2012

We had a fantastic time at Clumber Park. The staff were very friendly and went out of their way to make us comfortable. Really enjoyed the spa and the treatments were fantastic. Had a lovely night's sleep and breakfast the next morning was great. The only disappointment was eating at the normanton inn - the food was average but overpriced i thought. It would have been nice if the courtyard restaurant was open on a Sunday. But this is only a small downside as everything else was great!

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Visited Jan 2012

I went for a facial which was on special offer and was very pleased with the results. I was a little early but seen to right away. The therapist was very knowledgable and knew immediately I had very sensitive skin. She took time to explain to me how I should be taking care of my skin specific to my needs and what products she was using and why. Overall the treatment was very relaxing and my skin felt great afterwards. I would certainly recommend it to others.

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Visited Nov 2011

I did not try anything apart from facials there, but experience with facials was really bad. Be careful!! They can do something wrong with your face there.

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Verified (?) Visited Jan 2012

Beautiful and professional staff, spot on treatment, highly recommended.

Due to a mixed up booking, I've got one hour spare before treatment, the beautiful receptionist offered me to use their Sauna and Steam room, its early morning so I had the whole place to myself, very relaxing hour.

I enjoyed half an hour message followed by half an hour facial, my beautiful therapist also offered me good advice on what do to afterwards to get the most of these treatments.

In all, a very pleasant and relaxing time at the Purity Spa! Loved it.

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A beautiful and unusual spa - I loved the Victorian tiling around the pool. The facilities were all extremely clean, from the well equipped changing rooms to the tranquil relaxation room (where I enjoyed flicking through a magazine and sipping on mint tea after my treatment). I had a great facial - my therapist explained to me which products she was using and gave me advice on how to look after my sensitive skin. I also enjoyed relaxing in the aromatherapy steam room and trying out the inbuilt seats with jets in the pool. A really lovely experience - ideal for de-stressing.

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Anonymous



Verified (?) Visited Jan 2012

I had a mobdeal for £20 for a treatment and elected to have a facial. The facial was reasonably good but I would not have paid more than £20 for it as the venue is disappointing. In fact, aside from the therapist who was very sweet, I wouldn't have paid £20 for it had I known what was to come - a treatment in a basement that smelled musty, amongst the storage for the hair salon upstairs, in a 'room' with 3/4 petitions instead of walls. It was also cold as she couldn't get the heaters to work and I couldn't relax.

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Verified (?) Visited Jan 2012

The staff were really lovely, the food and atmosphere was great. The robes were clean and the pool was easily accessible. I would efinetly recommend this to family and friends

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What an experience! my boyfriend and I had such a wonderful time.
The spa is stunning and the staff were welcoming, friendly and calm. They even managed to convince my boyfriend to have a facial which was highly amusing.
I recommend the the pure time package (private steam temple, massage and facial for two) it won't disappoint!

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Verified (?) Visited Jan 2012

When we arrived everything was fine. I had a facial which was good my therapist was really nice.
But after this things went badly downhill. My Mum, who we had taken for her 60th birthday was accused of breaking into lockers with a crow bar and stealing handbags ! The police were called, everyone was looking at us like we were criminals. My poor Mother who has no criminal record (she has never even been done for speeding was traumatised by the whole thing). We ended up leaving that evening, we were given a partial refund, but this could never compensate the appalling way we were treated. My sister has put a formal complaint in with the police, who informed her they had to do their job, as the Titanic management were saying to them "that is definitely her what are you going to do about it ". I have posted a review on trip advisor as I believe we were treated so appallingly people should know about it. I have since been called by the Titanic, threatening to pursue me for slander if I do not retract my comment, although this is a true statement ! Needless to say I would not recommend the Titanic to anyone and I think they need to seriously rethink their customer service training and their rude and unprofessional management team.

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Verified (?) Visited Nov 2011

Unfortunately the venue for the pampering experience was not the same as the place I had booked in Chelsea and the facilities for the experience were not very adequate. It was in a busy hotel where there was nowhere quiet to be and the restaurant where I had afternoon tea was just as busy with no atmosphere though the tea itself was good

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Verified (?) Visited Sep 2011

I went as a treat just before going on holiday. A really intimate facility with great spa host. My therapist was delayed, but I was offered a complimentary meal to compensate. A good treatment, although I've had better facials. The wet spa facilities are excellent though, one of the best I've visited in London.

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Theresa, the therapist was absolutely amazing! She was friendly, chatty and lovely to get on with. Booking an appointment was easy. Really professional, she knows what she is doing and very passionate about her job. I had the best Dermalogica Facial I have ever had. The therapist’s product knowledge was fantastic and I felt that she really took the time to get to know my skin. I was recommended products to use at home and was given samples to try. Also I was advised what would be the best eyebrow shape and it looked great! Everything was perfect! I would definitely visit again.

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My facialist was exceptionally rude, condescending and I personally found her offensive. She lectured me repeatedly thoughout, so I could not enjoy the experience at all. The reason I went was because I do not look after my skin and I wanted to book a course. I told her this from the outset. But her absolute negativity about my skin destroyed my confidence and I was mortified when she kept it up in the main reception afterwards as I was paying.
She also had lined up products on the counter, while I got dressed etc, and when I said politely "no thanks", she again told me I had the worst skin she had ever seen, (her exact words). This came across as her using the state of my skin, to itimidate me into buying them. I thought I'd never get out of there as I could hardly hold back the tears. I went home in shock phoned my husband and burst into tears and have not been to any salon since. She said I would end up with a hunch on my back? as my muscles were tight? Never ever again. It's a pity as everyone else I spoke to and the salon itself was fabulous. And she probably gave me a great facial, but what was that about?? Like most people I can tell the difference between stern but well intentioned advice and downright rudeness and insensitivity! She was the latter! I wanted to email the owner to get things put right, for their sake as well as mine, (as I wanted to book a session with another girl), but refrained as I was afraid this girl would phone me up and be even ruder and as I lived nearby did not want to get the girl into trouble. I am hoping my review encourages the salon to rethink and perhaps retrain their staff to show understanding and support to those with self confessed 'bad' skin. I would go back in a flash if I thought this had been addressed across all their staff. As this girl clearly had no perception or idea why I was upset.

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Verified (?) Visited May 2011

I had booked a facial and massage and thought it was excellent value for money. My therapist was fantastic, and overall it was a very good expereince. The only negative is that as there is also a hair salon it was quite noisy outside the treatment room. I would recommend this venue and treatment.

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Great facilities, the hot tub is awesome and the biggest i have ever seen, the staff are all very friendly and helpful, they did all they could to ensure me and my friend could have our facials at the same time with enough tie to use the steam rooms and pool, highly recommend

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Verified (?) Visited Jan 2012

This is my second visit to this spa and I love it! All of the staff are really friendly, the food it good and the spa although small is really nice. I wouldnt hesitate to go back.

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Excellent, would recommend and the therapist was excellent and extremely professional. The venue is easy to get to with adequate free parking within a hotel where you can have a drink beforehand or afterwards.

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Verified (?) Visited Jan 2012

the service at this salon was good, the souroundings were claen and tidy and the therapist was polite and friendly. Should other offeres/ deals be available I wouldn't hesitate going again.

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Verified (?) Visited Dec 2011

The service was good and i recommend everyone try it. The salon was claen and tidy and the location was easy to get to. The therapist was friendly and relaxing and the facial was v professional.

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Verified (?) Visited Jan 2012

I went to Compton for a facial and file and polish on a Saturday morning. The treatment room was clean and warm. My therapist was professional. The file and paint I was happy with. The facial was relaxing but did not include any extractions and my therapist did manage to get quite alot of product in my hair which was not so pleasant.

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Visited Jan 2012

A great salon where you're really looked after - treatments are tailored to what you need rather than being given something 'off the menu'. The atmosphere is a haven of calm so you leave feeling really relaxed and ready to face the world again.
I definitely recommend it, speak to Shawn and tell her what you need.

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Visited Jan 2012

I purchased a Groupon deal for £30 which was described as: "One Hour Swedish Aromatherapy Massage Plus 30 Minute Facial Tailored to Skin Type" and this was what happened:

The place was grubby. No-one asked me about any previous injuries or back pain. No-one asked me about my face skin type. There was no aromatherapy. In fact all I could smell was the out-of-date moisterizing butter/lard that was being spread across my body. I could hear shouting right outside the door for the duration of my time there, which was hardly relaxing. The massage was horrible and the therapist clearly did not know what she was doing. She was rough and did everything really fast which made me anxious.

15 mins into my massage, the 'therapist' Monica started doing my facial. She did not consult me as to my skin type so it was clearly not tailor-made. I kept repeating that I have sensitive skin but she couldn't understand me because her English was limited. I asked why she was doing the facial now because it's a 60 minute massage followed by a 30 minute facial. She insisted that the facial was done during the massage while I lay on my back and that the whole experience was 60 mins in total. I argued but she insisted that that was the deal. At this point I did not wish to spend an extra 30 mins there so I really didn't care. She slopped a load of goo on my face which went up my nose, in my eyes and in my mouth. Suddenly from outside I heard someone shout 'Monica!!!' and my therapist shouted back really loud 'YES?' and she left the room. She then told me that she had another client and that someone else would finish the treatment. I felt very uncomfortable at this point and just wanted to leave. The new therapist (Cyndy) then came in who was a little nicer and slower.

Overall the experience was awful. There was no face rest/face hole on the massage table so I spent the whole time with my neck crooked to one side which hurt afterwards. I suggest people research reviews of this venue before booking any treatments.

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Verified (?) Visited Jan 2012

The venue is very calm and relaxing although just a little small with no relaxation area.
However Mia is very knowledgeable and experienced and I knew we wouldnt be disturbed by any other visitors or noise and this made for a very pleasant experience being able to relax and enjoy the treatments away form all distractions. Some lovely 'me' time
Would definitely visit again and try other treatments

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Verified (?) Visited Jan 2012

I went on a weekday in the evening which was great as I was see immediately. The place looked clean and the staff were really friendly. I had a facial only so I cannot comment on other procedures but I really enjoyed this. it was relaxing and I would recommend it.

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Verified (?) Visited Jan 2012

Therapist was 20 minutes late, and therefore I only got 50 minutes of the hour treatment. The massage was ok but the therapist failed to guage the pressure from my occassional squeaks of pain....I know I can ask for less pressure but a good therapist can work that out by themselves

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Visited Oct 2011

Very impressed, would definately recommend. Ample parking, the lady who runs it is very welcoming and made me instantly feel comfortable. Small room, but with stunning views! I had semi-permanent mascara. My eyes looked amazing and lasted for nearly 2 weeks, it was great to wake up and look so glamorous! Also had a spray tan which was fantastic and also lasted without going patchy, great natural looking tan. 10/10, will definately be returning!

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Visited Dec 2011

wow best spa ive ever been too staff are great and refreshments were fitted to our needs i would definately reccomend this spa for anyone its very theraputic and relaxing ive been going back on a weekly basis now and the loyalty cards are just so perfect for my free fish pedi coming up so excited :D

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Visited Jan 2012

My friends and I had a really lovely evening in the comfort of my home with the excellent services of Beautopia. The reason we booked with Beautopia was because they accept Wahanda vouchers, which my husband had generously obtained. I was impressed right from the start with how helpful and accomodating they were while i was booking the evening and when the therapists turned up they were all very professional.

All my friends were delighted with their respective treatments. I gave the pedicure a 3 star review because we didnt feel the therapist spent enough time on the preparation of the foot, eg hard skin removal. That was the only complaint and other than that she did an excellent job.

I am looking forward to my next booking with Beautopia.

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Verified (?) Visited Jan 2012

This is my second visit to feet retreat My treatments were for a Morrocan oil facial and for a fish pedicure My fish pedicure was my first treatment Your feet are washed and check for any verrucas and cuts by your therapist Then its into the tank for a twenty five minute pedicure This is my fourth experience of having a fish pedicure and I could see the difference when my feet were being dried and massaged by my therapist

My therapist and I had discussed problems areals in my skin and iadvised me what oils would be in my facial The honey aegan and rose smelt divine The advocado was tolerable but it was a benefit to my skin as it tends to be very dry

What i did love was that all morrocan oils used are natural products and actually from Morrocco I also loved talking to the therapist after and her friend and i felt as though we had been friends for years

Would i go again Most definatly

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Verified (?) Visited Jan 2012

We attended Titanic Spa for an overnight stay midweek as an all female group for my mothers birthday and had a fabulous time. The staff were all lovely, friendly and helpful without being overbearing. The apartments were ideal: bright, clean and very spacious. We were pleasantly suprised at the size of the apartments and to find all mod cons within the rooms (microwave/fridge/washing machine/dishwasher etc) We didnt want for anything.
Our package included an overnight stay, light lunch, two course evening meal and breakfast with a 55 minute spa treatment and access to the Heat/Ice experience. The treatment was nice and very relaxing -I opted for a facial, other members of the group decided on a massage- we all enjoyed the treatments and found them very relaxing. The heat/ice experience was very enjoyable and we all braved our first dip in a plunge pool after warming up first in the sauna- not nearly as awful as I imagined and very very refreshing, well worth trying.
The 'light' lunch was in fact very substantial - an open help yourself buffet - the food was excellent with a choice of around 10 dishes which were all very tasty. The evening meal was again excellent with a good menu choice, well presented and of a very good standard. Alcohol can be ordered with both lunch and dinner. Breakfast is continental and provided in the apartments- pretty basic but means you can wake and have breakfast at you own leisure.
The downside of the experience- arriving at 10:00 but not having access to the apartment until later in the day, we had to fish around at reception on booking in to find out swim/gym wear and our bags were then kept at reception to be taken up to our rooms later. Booking out is early-10:00hrs and no access to any of the facilities. it would have been nice to book out of the rooms and then be able to have a swim/sauna etc before leaving for home.
The postives- great place, lovely facilities, very nice food and lovely staff who leave you alone but are always around if needed. Robes, slippers and unlimited towels are provided and you can stay in these all day/night if you wish. Overall a very enjoyable experience, a great place to meet with family/friends to relax and catch up without the kids. We have agreed to meet up annually at The Titanic and as we pre booked through Wahanda we enjoyed all of this for a mere £99!

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Verified (?) Visited Jan 2012

Excellent facial using excellent products. Nitta is very knowledgeable and recommends products to improve your skin texture, without any pressure to buy. Would highly recommend to anyone who wants to look after their skin long term.

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Visited Jan 2012

I have visited Nirvana many times in the last 8 months , I find the staff very warm and welcoming and i would highley recomend the salon. The treatment i recieve are always professional and and reasonable prises . . I now look forward to my monthly visit to the salon.

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Visited Jul 2011

Love the delux facials cant beat them and a amazing price

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Verified (?) Visited Dec 2011

I allways love going to Emily. Every time she does a great job and I come out much more relaxed then I arrived. This time I enjoyed the deep cleansing facial, with a lovely face steam and removal from blackheads... the back neck shoulder massage with aromatherapy oils was lovely and very relaxing...The therapist is as allways very polite and friendly, she reallly makes the treatment suit to your own personal needs.

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Verified (?) Visited Jan 2012

I went for Morrocan Rose Ritual. Took my sister for her Xmas present and we were both very impressed. The beauticians were fantastic. Gorgeous facial and massage with perfect amount of pressure. Came out of there floating on air and feeling the best ever after such spa treatments. This exceeds in comparison to Mayfair Spa. Would definitely go again. The spa area has a lovely ambiance. The only small thing that would perhaps bother some is that the changing area is tiny but it has everything you need.

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Verified (?) Visited Jan 2012

I got some excellent skin health tips and advice from the beautician and we had a nice chat and she prescribed a good treatment, which was better than what had come in for so I was very pleased.

It would have been nice to relax more but this treatment wasn't such a relaxing one but never mind.
Would have been nice to have some relaxing music in the room when i was left for 10-15 minutes.

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Visited Jan 2012

great experience... nice therapist, will go back :)

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Verified (?) Visited Jan 2012

Absolutely fabulous! Lovely staff, fantastic treatment. I had the steam facial and neck and shoulder massage and I wanted to stay all day. Skin felt great afterwards, will definitely be returning! Thank you Beauty Care!

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Visited Jan 2012

this retreat is new and has some great offers on so my friend and i thought we'd try it...and we're very happy we did...

great chic rooms, fabulously friendly receptionists and therapists.

only problem i see is getting an appointment as they'll get booked up once word's out they're open as is a lovely place to be treated! which is why we booked our next treatments before we left.

i would not hesitate to recommend this retreat...so glad to have found them.

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Verified (?) Visited Jan 2012

Set in the swanky part of town, a stone's throw from Harvey Nicks, I was looking forward to my facial by top South African brand Environ. First impressions, the salon was a little cramped and dated.
Once in the treatment room, the outside space didnt matter as I indulged in a superb high end facial at a rock bottom price. My lovely Greek therapist was knowledable, efficient and caring. An absolute treat. Highly reccomended.

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Verified (?) Visited Dec 2011

I had the wahanda voucher for a fish pedicure and morrocan oil facial and I thoroughly enjoyed my experience at Feet Retreat. My therapist made me feel very comfortable and throughout was amazing at telling me in detail what each procedure did. She also recommended products and gave me useful beauty tips. The facial left my skin soft and glowing for a few days afterward. I enjoyed the fish manicure although the treatment did not have as dramatic on my feet as I had expected. My feet were definitely softer but there was still some dry skin. All in all a fabulous experience that I would definitely recommend.

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Verified (?) Visited Jul 2011

Very enjoyable facial, skin was left dewy and deeply moisturised. The hand massage was a wonderful extra and hand were left super soft following the hot mitten treatment. Very much like to go back - I hope to hear detail of their new salon, once they've moved.

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Verified (?) Visited Jan 2012

I had a very nice facial here. Products smelt and felt lovely. Every stage was done with special attention to the way they applied/removed products. While the face mask was on they massaged my shoulders and neck, and then each hand/arm, which was a nice touch. Lighting was low and nice music was playing (unfortunately skipped a few times). Treatment included a £10 voucher for the nice natural products, so treated myself to a night cream. Staff were friendly and the treatment was a full hour. Would be happy to go back.

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Verified (?) Visited Nov 2011

I went with a friend for this spa day and we had a really relaxing day. The facilities are excellent - pool, sauna, steam room, jacuzzi, plunge pool and relaxation room. We didn't use the gym but it looked good. All the staff were very friendly and the lunch was really good. The treatments were relaxing and enjoyable, especially the massage. Only negative was that I asked the therapist nto to use oil on my face during the facial and she did anyway. But my skin felt nice afterwards. Would definitely recommend this spa.

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Visited Jan 2012

I am on a course of facials and often have lovely massage too, the girls are really helpful and professional, they are very knowledgeable and have given me the results i want from my facial, i have been put on an Environ program, and the results so far are unbelievable.

I have followed their advice on everything and i generally go in and i don't know what facial i am having but i know i am in good hands. The girls alternate my facials and im very please with everything.

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Visited Jan 2012

i,ve been in hydi studio several times. for hair, facial , mani/pedi and all of them were very good.
the stylist was very professional and i love my high light and hair cut was fantastic, also facial and nail treatment were more than was i expected. i am suggesting this place for every one. is really worth to try this place before spending lots of money some where else.

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The therapy room was ok although the dim lighting when I entered the room didn't reveal much if there was anything to be concerned about. I arrived on time but the facial started 10 minutes late, the treatment itself wasn't fantastic. I found the therapist flat handed - resulting in her palms massaging my cheeks and rubbing the creams into my eyes - forcing me to close my eyes tightly to prevent creams being pushed into my eyes. Although it was evident that I was uncomfortable she continued and I noticed after she entered the room to begin, she didn't wash her hands b4 starting the facial. Naturally this reduced my relaxation and enjoyment of the treatment. The main massage was just ok. The fine granuals used to deep clean my skin earlier in the facial was still on my face at the end of the treatment.

Overall the venue - a health and fitness club - was plesant and the staff very friendly therefore, it may be better to use the gym facilities and avoid the therapy rooms.

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Visited Jan 2012

Everything is pretty perfect (for me at least), the location is close to home, the staff are very professional and the prices extremely reasonable.

The salon is very nice with good sized treatment rooms - fully equipped. The staff are friendly and welcoming.

I found the treatments done quickly and efficiently, I would even go as far as to say - pain free (waxing) however I know that depends on the individual and I have been waxing for a long time. My facials are relaxing (and effective) and I'm left very satisfied with the results.

All in all a very nice place to have your treatments done :)

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Verified (?) Visited Dec 2011

Nice place. It has a nice ambience and feeling to it when I walk in the door. Everyone was friendly and I will probably go again. I was happy with the tanning treatments and I think it turned out nice. I liked the location as well.

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Verified (?) Visited Jan 2012

The service and the team were top notch. The location of the spa is great and very accessible. I didn't feel as I was going down a dark alley or to somewhere dodgy. I've been to a lot of places for similar types of treatment and this was up there with some of the cleanest and most professional. A lot of spas will try to up sell you in the chair which I always find very intrusive and prevents me from enjoying the treatment. This was classy and professional enough not to hammer home the bottom line or entice me to spend more money and ironically I probably would in the future because they were more chilled and human. All in all a great budding chain that isn't the slickest or fanciest but definitely feels safe, secure and presents good value for money!

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Verified (?) Visited Jan 2012

very pleased with the treatment and the venue. Small team but very friendly. My face look stunning after the treatment and suprisingly I did not have the usual spots after such a treatment.

Very nice and I would recommend to anyone.

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I have been going to Francine for years and couldn't reccomend her more highly! Very proffessional, discrete and personable at the same time. Without her I would look 10 years older!

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Verified (?) Visited Jan 2012

I was so many times at spa this time I wasn't quite happy as I expected more than i received.
Firstly Hydi Studio inside looks not clean enough and overlook is terrible :( dissapointed and atmosphere wasn't that good as supposed to be for Spa (room inside, steamer looked like never clean, and no water to flash in the toilet :( )The Facial was quite good but the lady wasn't as gentle as I expected.
I've been at so many Spa's before and never receive as not proffessional service as at Hyndi studio.
I won't reccomend it :(

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Verified (?) Visited Jan 2012

When I arrived at the River Wellbeing Spa, I was shown around by a member of the staff. The first thing I did was to make use of the gym facilities which included use the treadmill, the rowing machine and using the weights. I then had my facial done, which made by skin feel soft and smooth. After the treatment I made use of the spa bath. Finally I had a cup of coffee and some cakes. I enjoyed my day out at The Hotel Rafayel.

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Visited Jan 2012

Wow, where to start? This place is so nice I could spend my days there all day every day if I didn't have to go to work haha. The place is so relaxing and friendly even while waiting you have fun, we were offered a hot drink almost as soon as we walked through the door, we were very early as we were not sure of the exact location we had left home too early. But, we never felt a nuissance at any point it was almost as though we had been invited to a friends for a coffee. As we were both having various treatments (a real girly day) it meant we had the chance for a lovely chat with the ladies and even decided to have extra treatments as we loved the place so much. I live about 3 miles from the salon but I will gladly travel here on a regular basis as it is such a nice place and the treatments are of such high standards at excellent prices, we even had individual lashes for just £7.00! What more could I ask for? Please open one on my road! haha. See you soon Gem and co.

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Visited Dec 2011

I have been having monthly facials here for about a year now and am very happy with the professional service, skincare advice, and quality and value for money. I haven't really sampled all of their treatments yet but they do all of the usual such as manicures etc and are such a lovely, friendly small team.

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Verified (?) Visited Jan 2012

The place was clean ,elegant and full equipped.The staff very competent and very friendly. I will definately get back for more treatment, also I strongly recommend it to my friends!

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Verified (?) Visited Dec 2011

A visit to Cari at Aspen never disappoints – I left feeling so relaxed. The ambience, the treatment, the therapist – all perfect! What I wouldn’t give to treat myself every week...

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Anonymous



Verified (?) Visited Dec 2011

I went to this salon with the voucher of one hour facial fro £20. Although it was great value it only included standard products (more expensive were additional £20..). The facial lasted less than one hour. After the treatment I was left in a small empty waiting area (not very apealing) to drink the glass of champagne...
Overall good value but not a very good experience. The salon needs a little bit of work.

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Verified (?) Visited Jan 2012

My facial was excellent, using Environ products which were unknown to me. The ambiance is small but comfortable. There is one BIG complaint! The telephone never stopped ringing and was not answered for the full hour's duration of my facial. Most distracting and I would not return there unless there was a full time receptionist on duty. Do they know there is such a thing as "Ansaphone"? Also, one is usually able to turn the ringer off on the telephone!

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Verified (?) Visited Jan 2012

I took my friend for her 50th birthday and we booked the overnight package. The facilities and accomodation were amazing. The food was wonderful and I can't wait to go again. Next time i'm going to go with a few friends.

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Verified (?) Visited Jan 2012

had a fantastic day at the Serena Beauty Salon!i had an absolutely lovely therapist! I was totally pampered!I would recommend to anyone!! the treatments were lovely, very relaxing! was a lovely afternoon of being pampered!!:)

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Verified (?) Visited Jan 2012

Was a little unsure about the type of venue at first but when i got there found it to be plesant enough. I enjoyed the treatment and pleased id made the purchase.

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Verified (?) Visited Jan 2012

It was a very good experience and i felt very relaxed after the treatment and during the staff were all very friendly and the service was very good. I would thoroughly recommend the spa facilities to anyone

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Verified (?) Visited Jan 2012

Small & intimate space. Made to feel VERY welcome. It was my first ever body wrap so had no idea what to expect, pleasantly surprised! Very relaxing, will go again & this time take an old bikini or similar. Thank-you for a pleasant first experience!

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Verified (?) Visited Jan 2012

I had a very good and relaxing time at Ivo Venturi Beauty Spa. The staff were really nice and the ambiance very pleasurable. My body wrap did wonders for me. I came out of the spa all invigorated and full of energy. My skin felt very soft. I would definitely go back again.

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Verified (?) Visited Jan 2012

This review is on behalf of my friend who had pedicure and a facial. She was very happy with both treatment. She had to pay for the express pedicure which was a steep £ 30 on top. Staff was helpful and professional, good atmosphere in the saloon. Would recommend this.

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Verified (?) Visited Dec 2011

Entered the spa as a tired, dull and stressed individual .....Left feeling young, energetic & Rejuvenated!! IR spa warm & sweaty expereince...unusual to conventional sauna or stream room. 1/2 facial felt like an hour, truly fantastic. Highly recommend it!!

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I was booked in for a treatment but as the salon had a cancellation on this day from a large party, I was telephoned and offered a complimentary treatment of my choice to complement my facial. The facial was one of the best I have had and my therapist was excellent. I chose to have an eyelash and eyebrow tint as my complimentary treatment and the results were really good. I would not hesitate to recommend this salon and their staff. Thank you.

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Verified (?) Visited Dec 2011

I booked in for the Wahanda deal and decided to book in for more treatments while I was there and I am so pleased I did. I felt really pampered and like my needs had been catered for, very professional and a great price. I would definitely use this place again.

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Visited Jan 2012

I'm very satisfied with the all treatments I received, Dagmara is very lovely and welcoming. She offers a great special offers as well, I highly recommend !!!

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Verified (?) Visited Dec 2011

It is located not far from the underground station.
The treatment started on time and the therapist explained what treatment and aftercare I needed.
The facilities were upto date and looked new.
The therapist was very professional and the results after my facial were amazing!
I would definitly recommend this salons treatments and would visit again.

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I booked a hen do for ten people here hoping for a relaxing day, and high hopes having read the website review. Unfortunately I've been in a dispute with them since as we didn't get the luxury we were promised on the website. There was no welcome, no tea or coffee lounge, the jacuzzi was out of action and the pool was small and a flight of stairs away from the changing rooms. If you want to go to a gym and perhaps use the treatment rooms for a facial, then this is for you. If you are expecting the luxurious and relaxing spa day that the website promises, that wasn't what we experienced. Very disappointed as we spend a lot of money. It's not a spa, it's a gym, and I wasn't happy to spend any more than an hour there.

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Would definately recommend this experience. Excellent value for money and carried out in a very professional manner by an experienced beautician. I will defianately go back and will tell all my friends.

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Verified (?) Visited Jan 2012

We visited the Hampstead salon in January - it is a small but absolutely lovely. Our therapist was fantastic and the service was brilliant. I will most definitely be visiting again.

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Verified (?) Visited Jan 2012

Brand new Spa that just opened 4 days ago, booking was so easy, Nicola the Spa Manager was so helpful. She communicated in a timely fashion, arranged parking with The Cube Hotel (optional extra) and was there to welcome us too.

We couldn't at first find the entrance to The Cube Spa but soon got there. We packed our bags in the lockers and were shown around after filling in the medical/registration forms. At first I thought it was a bit small, however once you get started, the relaxed atmosphere makes you realise small is good, cosy and friendly.

The gym had sufficient equipment, access to drinks and always staff available if needed.

The pool, although small was great since I had no intention of swimming, just using the jet spas. The dry sauna made out of pinewood smelt calming and you could add more water to pump up the heat. The steam room was lovely and hot, in fact some found it too hot, complained and staff investigated the matter within minutes.

At first I did not like the idea of waiting in reception (in my gown) for my therapist but it really did not matter since I loved the drinks machine. It supplied fruit flavoured still water that was very refreshing (choice of plain, lime, strawberry, raspberry and more).

The Spa area had lovely cocoons hanging off the ceiling, great experience after the treatment. I had the Green Tea body scrub and Facial, which was relaxing and made my skin incredibly soft and smooth.

Back to the Pool area, we chilled, slept and drank lots of water! The Spa supplied a super soft towel, gown and slippers. The showers supplied shampoo and conditioner. Hair dryers and extra sockets for straighteners too. I could not reach the hanging space at the top of my locker so a stool would have been useful.

The staff were amazing, busy, yet always stopped to talk if you wanted to. I believe we naturally relax at a Spa day so having friendly staff, access to them if anything is needed and everything operational makes its unique, special and worth going back to.

So I am returning next month. Thank you to all the staff, especially Nicola and Joanne. They mingled with all of us (mum and sister) and we just had a laugh!!

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Anonymous



Verified (?) Visited Nov 2011

This spa is located in in the basement of Hilton Hotel in Park Lane. Good location and fairly easy to get to.

Nice spa with good welcome and reception area.

I had a half an hour massage and facial and this was the actual time I was given. I have brought previous Wahanda deals and felt that the therapist short changed me on time.

I had a good massage and facial and felt very relaxed and chilled afterwards. Would recommend this spa and go back again

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On arrival at the Livingwell Healtgh Club I was greeted by proffessional and friendly staff. I then gave my details and was asked to take a seat. Within a few minutes a beautician introduced herself to me. I then went through to a beauty room for a consultaion as to which facial would suit me and give the most benefits. For the next 50 minutes I was indulged into one of the most relaxing experiences I have had. The beautician was gentle but thorough. Afte she had finsished I was left to come round and then went to reception where I was advised to go home and relax and drink plenty of water. I went home and relaxed for the rest of the day and that night had the best nights sleep ever in a long time. My skin certainley benefited from the facial and I have a healthy glow to myn skin. I would recommend this to anyone, the overall experince was excellent.

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Verified (?) Visited Jan 2012

having booked this deal via wahanda i was really astonished as that the price was a bargain compared to that of normal saloons in chelsea, the place is really easy to get to and not that much of a distant from local transport from the station, i will use this service again in near future and have recommended it to friends and family

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Verified (?) Visited Nov 2011

My appointment didn't get off to a good start with the receptionist (actually part of the hotel gym staff) telling me Irina wasn't in that day! Irina was actually there, but communication failed and I was left waiting around for 15 minutes (told that Irina was running late) - only to be told off for arriving late by Irina when she found me! That's something they really need to sort out - communication between the reception/gym and the beauty area. I was told I would have to miss out on part of my treatment because of the delay, and I wasn't happy about that, having arrived early and done all that I could - in the end Irina managed to fit everything in by doing a shorter facial than advertised. The facial was ok, pretty average - but I think we both ended up rather stressed that afternoon! The brow shape was very swift, and the head massage a bit rough and rushed too. I also used the pool, which was small, but reasonable enough.

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Visited Nov 2011

Since the last time I went to this venue the place has had a refurbishment so the waiting area it much nicer and more relaxing.

The room I went into to have my massage and facial I felt it was really cramped as there were 2 beds in the room and I felt that the therapist had to work around the bed.

Facial and massage was OK.

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Verified (?) Visited Dec 2011

Wonderful facial. My skin really glowed and the effect lasted for some time. The treatment room was basic, but the therapy couch luxuriant, it even boasted an electric blanket - on a miserable London winter's day, this was bliss and I drifted off on a cosy cloud whilst being beautified. Very enjoyable and would love to go back for more.

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Verified (?) Visited Jan 2012

Went there early January 2012, the treatment was really relaxing, great value for money, venue was in a great location, i would definately go again and recommend to friend - thank you.

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Verified (?) Visited Jan 2012

A really nice treat and you feel relaxed enough with the therapist to ask questions about your skin concerns and be offered solutions which work! The mini facial was both relaxing and professional!

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Visited Jan 2012

Went with a groupon voucher, which included 30 minutes of massage, facial and mini manicure. The place is very clean and organized. My skin is extremely sensitive so I was quite worried about the facial, but the therapist was very attentive and explained what products she would use, which put me at ease. The facial was very gentle and relaxing, made my skin glow afterwards. The massage was also very relaxing, over all it was very good value for money.

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Verified (?) Visited Jan 2012

The venue is like an oasis in the middle of busy Westfield and the therapist I had was incredibly friendly and made me feel relaxed straight away. The treatment itself was so relaxing that I almost fell asleep and I will definitely return to the spa and make it a regular thing. It was worth every penny!

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Verified (?) Visited Dec 2011

Staff excellent, treatments fantastic. Would definately recommend if just 1 or 2 going for the treatments, however we went as a group and the spa and pool/sauna etc are too far away and we didn't feel it was a good group experience as we couldn't easily be together or know where everyone was.

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Verified (?) Visited Nov 2011

In my opinion, this is not exactly a spa as such rather a swimming pool with jacuzzi, steam room and sauna, The beauty salon is elsewhere in the hotel in rather cramped rooms. The changing rooms are clean and tidy with a separate area for adults with a nice pamper room with hairdryers and hair straighteners. Now the pool area has a nice ambience, mood lighting etc. however what spoilt this experience completely were the private swimming lessons that were taking place the whole time we were there (early evening). Masses of primary aged children being taught to swim, with lots of parents watching. This was not really what was expected and hardly relaxing. The pool area is small with a couple of cheap plastic garden-like chairs and 2 loungers. One chairs was broken and we witnessed a gentleman get quite injured by this. Although the staff dealt this this quickly and a manager came down to investigate it should never have happened. The facial was good, although as I mentions previously you do have to go to another part of the hotel across a courtyard. As I had paid had only a small sum for both myself and sister-in-law then I cannot complain although if I had paid the hotel rate I would have been disappointed. I would only use this place again if the price was right. hope this helps

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Verified (?) Visited Jan 2012

This as my 4th visit to Destination Skin and I wasn't disappointed. The therapist was nice and knowledgeable. The treatment was just what I needed. I will come back for more...

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Verified (?) Visited Jan 2012

Good stuff: my therapist was very nice, professional and made me feel relaxed. My nails looked lovely afterwards. My face felt so soft and clear after my facial.

Bad stuff: I was left waiting 15 minutes with no explanation. My nose is a bit bruised from the brutal gunk extraction.

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Verified (?) Visited Aug 2011

I found the venue a little difficult to find, but once there ervything went smoothly. They had iPads in the waiting area, and my appointment started on time. I had a wonderful facial, very relaxing, and the therapist was very pleasant and professional.

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Verified (?) Visited Dec 2011

I took my Mum for a treat just before the New Year as this spa deal included tea for two in the Hotel Executive Lounge and we had a fabulous table overlooking the Houses of Parliament for that. The Elemis spa is great - it's a pity that there isn't a relaxation room with automatic massage beds or a hot-tub but there is a nice pool and a sauna and a salt steam room and the spa area is as luxurious as any Elemis spa anywhere. The treatments were wonderful and my therapist was wonderful too. We had a marvellous time and my mother now expects me to treat her to more spa goodies.

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Verified (?) Visited Jan 2012

Easy to get to. Good location. The spa is located in a leisure centre. The spa itself was nice, clean and relatively quiet. The Leisure gym was busy and hectic.

I had the marine facial. It was ok not sure my skin was greatly improved. The massage part of the facial was relaxing. They do offer extraction but you have to request it when booking. I wasn't aware of this so a little disappointed I couldn't get that. On the whole was a nice treat with a Wahanda voucher.

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Verified (?) Visited Dec 2011

It was my first visit to the salon and I had a great experience.
The therapist was friendly and professional, she described the whole process to me first and the facial was tailored according to my skin needs.
Would definitely recommend it to friends.

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I've been here a couple of times and have also recommended to my family and friends.
Jessica is lovely and I've really enjoyed all my treatments I've had.
The only thing that could be improved would be a slightly bigger room, but this didn't spoil any treatments I've had.

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Verified (?) Visited Jan 2012

Good service, not brilliant. She wasn't brilliant at facials - I've had much better in London. Worth the money of the voucher but not full price. I had to fill in a survey first so felt she went off that rather than actually looking at my skin - usually Dermalogica facials are very thorough which isn't how I'd describe this. Wish it was easier to book an appointment - email booking would be great as took awhile to get an appointment over the phone. A friend of mine went and she had a great facial so think I could have been unlucky with the therapist I got. It was relaxing though and I enjoyed it though hoped it would be better.

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Anonymous



Verified (?) Visited Nov 2011

My expectations were not high as this is a salon in a gym. However I was pleasantly surprised - the therapist was good and my skin felt pampered afterwards.I would go back again, but only if I were to find a similar deal on Wahanda.

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Verified (?) Visited Oct 2011

The spa was pretty quiet as I went on a Monday. My therapist was polite and competent. The treatment room had a relaxing atmosphere with dim lighting and soft music. I particularly liked the fact that the treatment bed was heated. My facial was relaxing and enjoyable.

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Visited Jan 2012

I have experienced a variety of Spas and was disappointed with what Bannatyne calls a Spa, I admit that the gym facilities are excellent. The food is poor in the cafe, the paintwork and building is tired, you can't really walk around the building in your robe and slippers without feeling self-conscious, it does not have the ambiance of a classic spa as there are no comfy sitting areas. The pool area is ok with a steam room, Sauna and Jacuzzi. The staff are very friendly, however there was no interaction, as if they were just going through the motions, we had the impression that they didn't want to be there. Please do not waste your money, go to somewhere like Aqua Sana which is not far from Mansfield, this has offers and is good value for a Spa. Bannatynes is a health club with a couple of treatment rooms it is not a Spa.

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Verified (?) Visited Dec 2011

Lovely friendly staff and really nice treatments, I had a facial and massage and my therapist was very profficient. It's a pity there is a gym right next door, there isn't much space for relaxing but all in all a really nice little place.

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Verified (?) Visited Jan 2012

absolutely fantastic! had such a lovely time and their was a visible difference straight after the facial. the therapist was lovely and explained everything she was doing throughout the process and even got the micro dermabrasion machine so that I could see how it works! I wish I had bought a course of three facials!

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Verified (?) Visited Jan 2012

I really enjoyed the hydo abrasion facial and my face has felt and looked great since. I was concerned when I left as my face felt tingly but this went a bit later on. I think it might have been that there was quite a lot of wiping rather than the technique.

It made a nice change to really feel heard by the therapist who listened to what I wanted from the facial and how I saw my skin needs.

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Verified (?) Visited Jan 2012

This was a really good value for money break. The rooms were comfortable, the staff friendly, the food lovely and the spa area lovely and relaxing. I also really enjoyed the treatments, I felt that they were tailored to me rather than just a standard package. Would definately go again.

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Visited Dec 2011

Very nice place with great treatments and great therapists at good prices.

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Visited Nov 2011

I have visited this salon a few times and have always received the very best of service. Whether they are quiet or rushed off their feet, nothing ever seems too much trouble they seem to make time to be frindly and welcoming with evey customer. I most recently had my eyebrows waxed and some individual lashes by shemara (sorry if I've spelt it wrong) which were both excellent and really made me feel glam and ready to party.

I have also used the wobble plates during a class and on my own and find the classes are well worth booking in for as the staff are real experts in making me work the specific areas most of us women need ie bum and tum in my case.

I treated myself to a brilliant offer they had in store before xmas for a back massage and facial and I saw paige for these treatments. I must say I was very tense before the treatment and by the end I was so relaxed I could have fell asleep.

Whichever of the staff I have seen, they all seem to have the customers interests at heart and they all seem to really enjoy their job which makes each visit to gems a pleasure. Keep it up ladies!



Verified (?) Visited Dec 2011

We were very pleased with our first spa experience, it was more enjoyable than we expected. The location was beautiful and was easily signed. We ate in the Normanton Inn and were happily satisfied with the meal and drinks and prices too. We are hoping to return again in the future.

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Verified (?) Visited Feb 2011

This venue is located in Leicester Square area, so it' s easy to reach from any London area. it is not a great place, but it's pleasant after all. My tretament was good, even if not excellent. i would recommend it to anybody expecting a good job, but actually not amazing/outstanding.

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Verified (?) Visited Jan 2012

Excellent location and therapist was probably the best I have ever had - would certainly recommend Ruby May. Set in Wimbledon Village this is an oasis of calm - I came away feeling incredibly relaxed. Thank you.

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Verified (?) Visited Dec 2011

Really enjoyed my Facial with Sophia, she is very professional and makes you feel very relaxed.
Sophia takes time to discuss your skin needs and use the right products for your skin. I think it was excellent value for money, highly reccommended. I have even bought these as gifts for family and friends to enjoy. Will definately be going back again. Thanks Sophia! X

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Visited Dec 2011

Well what a lovely place a great atmosphere and the best treatments I could've wished for. Thankyou so much.

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Me and my daughter had a girli here. We did not use the gym as i had recently had a accident but used the sauna, steam room and pool which was divine. I had a facial which was perfect, and my daughter loved her massage, which lots of knotts were found. We felt pampered and it was only £10 with wahanda which is brilliant value.
I have booked to come again with my boyfriend and cant wait but still a few months recovery before i can use a gym stupid ligament damamge.

Thanks

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Verified (?) Visited Dec 2011

The facilities were a little basic - there was no spa for one! Steam room and sauna plus a small size swimming pool but the therapist was good and the treatments were nice and relaxing. Overall it was a nice day but given that we travelled from London, it was probably a little far to make it a regular day out.

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Verified (?) Visited Dec 2011

Therapist Oliya buffed my skin thoroughly and applied essential oils and a firm pressure massage. The Sisley sensitive products worked a treat on my skin. Would certainly recommend this salon.

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Visited Dec 2011

I was looking forwad to visiting this spa as i am a regular spa lover! So i booked 2 for me and a friend also 2 extra treatments on offer half price with a spa, this lvly lady behind reception told me if any of us need to change then we could change it to a voucher...... as i was the one paying.
The morning o9f the spa my friend was at hospital.... so i went alone, i explained the situation and asked if there was anyway she could have it in a voucher to come to when she was better? It was an abrupt no for the short haired middle aged lady behind reception, i thought considering her being in hospital they may have a heart........ clearly not!
So then i got usherd into waiting area after asking if i could use it in treatments for myself so it wasnt a total waste?
The rude lady with short hair said i was allowed an extra 10 mins on my back massage :-0
I then thanked her, but said il stick with regular time..... i wasnt happy with paying for a full spa day to receive an extra rub on the back.....
So i had my 1st treatment, then was left 4 hours....... had my second, in this time i told a few staff id booked the mud chamber and infra red.....
so another 45 mins passed sfter my last treatment, and the stern lady appeared saying i had not booked the extra 2....100% DID, and a MUST pay, and wait for them to be set up, i wasnt after them for free....... because they WERE pre booked, i was wanting my teeth whitening there but after this, and no contact from complaining, my comments on the facebook page deleted... and still no contact i will not return, and will continue to share my bad experiance

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Visited Nov 2011

Lovely salon nicely decorated, clean, comfortable and friendly. I saw one lady for my facial and a younger lady for my manicure and pedicure. Both ladies were very good at making me feel comfortable and relaxed and for the very good price of £20 I had a luxury facial and a basic mani and pedi. I was recomended by a friend, who I am very grateful to as at this salon I can afford to treat myself on a regular basis.

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Visited Dec 2011

I first visited this salon for a massage and facial with two of my friends. The staff were highly accomodating to the fact that we really wanted to book in together and went out of their way to make sure we felt comfortable whilst waiting for each other to have our treatments. They offered us a drink upon arrival and offered more later even, happily, allowing us to get lunch and eat it there (not at all like some stuffy salons I have visited in the past where you are self concious the whole time) and as we enjoyed ourselves so much we decided to indulge in some other treatments whilst there.

They kept us relaxed and well cared for, during the duration of our visit, so we had so much fun, we didn't want to go back to the hustle and bustle of our real lives.

All of the products used are of a very high standard. This salon is staffed by really genuine, down to earth people, they are highly knowledgable and proffesional, while maintaining a freindly, fun and relaxed, enviroment.

I really hope that this establishment gets the credit it deserves and many, many, more people are lucky enough to enjoy a trip to this hidden gem!



Visited Oct 2011

This salon has very convenient appointment times and can squeeze you in the same day - a big bonus for me as the nature of my job prevents me from planning treatments far in advance.

I've been here two times as it is so convenient. They also offer use of sauna after a treatment, but I have not taken them up on this.

Previous occasion would have garnered four stars, with the exception of the facilities and ambiance - walls are paper thin and the staff had a number of conversations during my thai/swedish massage. However, the massage on that occasion was once one of the best I've had but this may be more so down to the therapist than general salon standards (Julia? a Thai woman who did not talk much but was very professional).

My next visit was what this rating is based on.

The facial was below-par by most salon standards. Good dermotologica products were used, but it felt like a bit like receiving treatment at a beauty school. The therapist seemed in a bit of a hurry, didn't proceed with any sort of consultation or questions about my normal skin regime and did not give me the opportunity to remove my collared shirt, all of which I found strange and decidedly unrelaxing.

She finished after 45 minutes of my 1hour facial and I was left by myself in a state of confusion - I was due to have a massage immediately following and had assumed it would take place in the same room. After about 5 minutes of waiting on my own in the room, I made my way outside where I had to interrupt the chatting receptionists. I took a seat again and after another 10 minutes was escorted to a new room by a young and friendly woman.

The massage that followed was average, and the professionalism and friendliness of the masseuse took away some of the frustration of the earlier part of the visit.

I desperately want this salon to be improved because I'd love for it to be my local. However, even with the good prices, the inconsistency is a put-off. It feels like their focus is quantity of clients over quality of experience.

I may go again at some point if I want a treatment at the last minute, but am certainly not rushing back

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Visited Aug 2011

A small, quiet salon in the middle of the hussle and bustle of central London. The staff were excellent and well-informed. All used high quality, all natural and organic products. Highly recommended

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Verified (?) Visited Dec 2011

Facial was okay but no neck and shoulders included. Scalp massage was too much - felt like a hole was being rubbed into my skull. Would have preferred a facial and more on the neck.
Facilities were okay but not the best. Had to walk past the front doors when moving from the spa area to the gym/pool too.

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i went with family as a treat for my mum's birthday. We booked a deal which gave us 2 mini treatments each plus full use of the facilities - advertised as a spa day.
I had the facial which was great and which I can't fault- really relaxing and my therapist put me at ease and was really friendly and the file and polish with the same therapist was fine too. (Although my sister felt her file and polish had been rushed and was smudged before treatment was even finished - but i can only speak for mine which was good)
However the front desk staff weren't particularly firendly or helpful. we arrived about 40 minutes prior to our treatment time, assuming we could use the spa facilities for about half an hour first. However after arriving and being asked to take a seat in the reception area to fill out questionnaires, no one had come over after about 15 mins (not even to offer a drink) so I went up to the desk to ask if we could go in and use the spa facilities only to be told that as we were expected to be at the reception 10 minutes before the treatments, it was now too late to do so. I guess that as we arrived 40 minutes before the treatment time, she had assumed that we were coming just for these - which was fine but we weren't informed of this when we arrived and there was no effort to show us round, explain what facilities we could use etc.
Also, the rooms the manicures were in and the relaxation room for after treatments were so cold and far too cold to enjoy the manicure or relax!!
If the front desk staff had been more helpful and the rooms weren't so cold I would have given much higher ratings and would have probably considered returning to Aldwark Manor spa however due to these 2 relatively easy things to fix I probably won't.

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Great value, the pool was lovely, clean and quiet, very nice ambience. The changing rooms were very small with no private changing booths. The treatment were very nice except the girl did talk all the way through so it was not as relaxing as it could of been.

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Anonymous



Verified (?) Visited Jun 2011

The facial was nice but no pore cleansing just oils.
The therapist spent the whole session trying to sell me overpriced Organic face products and explaining why they were better than what i already use-not realxing

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Verified (?) Visited Sep 2011

I will not go back to this salon becuae the manager of the salon is rude on the phone and rude in person.
The therapist was lovely but she was leaving a few days after my treatment.

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Verified (?) Visited Dec 2011

I went for my facial at a time that I was feeling very stressed due to family situations but came out feeing quite relaxed after a gorgeous facial. It definitely felt longer than 55 minutes and the ambience was wonderful. I enjoyed the treatment so much that I booked in for a couple of massages and will definitely be going back. Highly recommended!

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Verified (?) Visited Dec 2011

I went to Adonis and Aphrodite after buying an Ultimate Pamper Package on KGB deals. I arrived for my treatments last Monday to be told by the owner that they wouldnt be doing them, as KGB owed her some money and she was refusing to so any more treatments until she was paid. This was disappointing as she had not contacted me to let me know and I had made a 20 mile journey. She subsequently agreed to honour the deal if I paid the money to her direct, and I was booked in for last Saturday.

When I arrived I was told I was booked in for a massage and a facial. The original deal had included a manicure and a pedicure too. After arguing, she relented and agreed to a pedicure.

From arriving at the salon, which is beautiful I was struck by how unprofessional they were. I waited ten minutes whilst they went through drawers looking for consultation forms. The facial and massage were good, but spoilt by the room being cold, and the music which was not relaxing in any way. (More suited to an Indian restaurant). It also didnt help that the owner was hoovering outside the door during my massage. The pedicure was good, although a little rushed as they clearly had not booked out the time for this treatment and another girl was sat waiting for the therapist.

If you want average treatments and are not looking for a relaxing experience, then Adonis and Aprodite is for you. I for one will not be going back!

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Verified (?) Visited Dec 2011

The facial was extremely relaxing and including a cleanse, exfoliate, massage and mask. My skin felt very clean and refreshed when finished. The therapist ensured that I felt comfortable troughout the treatment and I will defo be going back for another treatment.

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Verified (?) Visited Dec 2011

I bought a Wahanda voucher for a facial (spot), eye treatment, and massage. I booked and specified the title of my voucher. On the day, I gave my voucher to the receptionist before my treatment. Despite all the evidences I've shown regarding the particularities of my treatment I received an.... express facial!

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Verified (?) Visited Nov 2011

This was just an average experience in all aspects. I'm not saying I wouldn't go again but I have had better facials in places which have a better general atmosphere.

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Verified (?) Visited Dec 2011

We had a great day, the only negative was a male member of staff behind the desk who was very grumpy and was quite off putting upon arrival. Not welcoming at all! However, apart from him, the rest of the female staff were lovely, and the facilities were great!

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Verified (?) Visited Dec 2011

this was a fantastic place top rate service very highly recomended
will go again without dought felt very relaxed after the day
went from 10 am - 2.30
had lunch there extra but very nice
very very clean and lovley staff could not do enough for you
too my best friend for a birthday treat going to take my sister next once christmas is out the way

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Verified (?) Visited Dec 2011

The place is rather hard to find and the entrance and ambiance of the fish spa is poor, however the therapist makes up for it! My therapist was friendly, helpful and skilled at the massages. The fish pedicure was disappointing and I could not relax and begin to enjoy it, but this may be a matter of personal preference.

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Verified (?) Visited Dec 2011

I thoroughly enjoyed my visit to The Runaway, staff were more than helpful and very friendly. The place was clean, well kept and maintained and the treatment was extremely well done.

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Visited Dec 2011

DO NOT GO TO THIS PLACE EVERYTHING THEY ADVERTISE IS FAKE. THEY DO NOT USE DERMALOGICA AND THEY DO NOT USE ANY BEAUTY BRANDS. THEY SHOULD BE SHUT DOWN WORST BUSINESS EVER!

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Visited Dec 2011
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Went with my mum and sister as a birthday treat for my mum. Generally good experience and good value all round, would recommend. We really enjoyed our facials and relaxing in the spa.

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Verified (?) Visited Dec 2011

this was the worst experience ever. the hotel is nothing like the photos on their website; the pool and jacuzzi were cold so we couldn't use them; the facial was so poor that my make up was still on after she'd finished. Food was ok; wine in the restaurant was hideously expensive - £16 a bottle in a dirty unpleasant restaurant. carpets were all freyed and stuck together with gaffa tape.
not somewhere you'd want to go unless you were desparate!

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Our room had a fantastic view onto trees and the golf course, it was easy to get into Cheltenham and the room was nice. The staff were helpful but not particularly friendly. The food was expensive for the quality available but more was included in our deal than advertised so that was good. The restaurant was almost empty on the evening we ate their and felt a bit soulless. All in all we had a good weekend and it was good value for money given all the things that were included.

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My skin immediately felt smooth, and I waited until I got back to the office before having a look at my refreshed face. Writing this an hour later, the difference is definitely noticeable and I got a few comments from the girls in the office about it, even without having any make up on. I definitely feel relaxed after the shoulder massage helped get rid of a few pesky knots too.

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A small but ultra friendly salon, I really enjoyed my facial with Jenny the salon manager. The place was lovely and clean, and very cosy. The facial was thorough and tailored to my needs. A mix of products was used which I liked as this meant nothing was being slapped on just because it belonged to a certain brand. There was no hard-sell of products after my treatment. All in all a really lovely little place with lovely staff. Would definitely recommend.

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Verified (?) Visited Oct 2011

I thought that the venue was lovely, although they were busy they did not keep me waiting at all. The treatment and therapist were great and I felt completely relaxed afterwards! Would recommend - great value for money!

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Verified (?) Visited Dec 2011

We had a lovely day at The Bannatyne Spa Mansfield. While the building, setting and atmosphere of the facility on the whole were far from relaxing (and felt quite budget / basic) the treatment area was heaven. The therapists were excellent, in fact the first massage we had was so good we promptly booked another massage and facial for later in the day. The pool/spa area was alright, but little better than a decent local authority facility, and we were surprised to find an all day breakfast on the menu in the cafe! I'd recommend it to anyone looking for reasonably priced and very good treatments, but if you're after the ultimate spa day, you might want to look further afield for a more tailor made venue.

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Verified (?) Visited Nov 2011

Luscious treatment and perfect for a working Mum to have someone come to my home. Can't wait for my next visit from SpabyCar.

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Verified (?) Visited Dec 2011

The venue was super clean, so very encouraging to walk into that. It was a free mini facial so me and my two friends went for a quick cleanse tone and moisturise. It was a nice break in the middle of our shopping and we would definitely go back for a full one next time we're in Birmingham. I might try a branch in London too because the service and facilities were really nice and we might not wait that long!

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Visited Dec 2011

I have been getting treatments in Harrods for the last 6 years and I am extremely fussy about going to new places, but I was pleasantly surprised and I can say that the treatments I had and the therapists were by far some of the best I have ever had. I will defiantly be returning to this salon and will be recommending it to all my friends and family!!

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Verified (?) Visited Nov 2011

Great place - friendly staff, super treatment - thorough facial and massage - went with a friend who also commented on excellent treatment and staff. With Wahanda deal excellent value for money, would definately go back with or without a deal.

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Verified (?) Visited Dec 2011

This is my second time to Tranquil Moments and just like the first time I was delighted with my treatment. My face felt firm to touch following this Thai therapy and felt wonderfully relaxing during. Would highly recommend.

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Verified (?) Visited Oct 2011

Lovely relaxing facial. The bed was very cosy as there was an electric blanket and a duvet to cover you. Felt very relaxed. Therapist was great, didn't talk to you and left you to relax.

Great facial. My face felt very clean and fresh afterwards.

Would definitely recommend this and would go back.

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Anonymous



Verified (?) Visited Oct 2011

Well, not the most glamourous place for a relaxing facials. A bit hard to find and strange place. I didn't really feel safe to get there on a dark winter day. However the therapist was really friendly and accomodating. My friend told me to just send a text to book it which i did and she replied quickly. the facial itself was just ok, she was not very gentle. i was looking forward to going home. Won't go back.

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Anonymous

I love that place, the room are great and very relaxing. The bed are so comfortable. The therapist is so professional. My face was very clean and glowing. the down side is it only lasted 45mins. But i would go back again and again

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Verified (?) Visited Dec 2011

I got the Mob Deal for a facial or a massage for £20 and opted for the facial. I had a little trouble booking as I called several times but got no reply, however when I e-mailed I got a response straight back. As other reviewers have mentioned the entrance is off a side street in a slightly run down part of London, but it's not that bad. Its a very small outfit as the salon runs to 2 rooms and a bathroom but it is nicely decorated.

I enjoyed the facial and the therapist explained briefly what she was doing at each stage. It was supposed to take 75mins but it only ran to about 45mins - an hour if getting undressed and having a 'skin analysis' (product pushing) is included. I didn't mind on this occasion as I had to get away and do some shopping but it wasn't particularly professional. Overall it was OK for a Mob Deal but I wouldn't have paid full price for the facial.

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Verified (?) Visited Nov 2011

I attended for a Green Peel Facial recently. whew, this is NOT a pleasant treatment, the 'herbs' are applied and then massaged all over your face and it feels like you're being rubbed with crushed glass. The entire treatment I just lay there enduring it until the end. This is not a criticism of technique, its what is supposed to happen, but fair warning to anyone lulled by use of the word 'facial' - focus instead on 'peel'.

For two days after I felt like I had paper cuts all over my face and then I started to peel. I honestly can't see a discernible difference in the texture of my skin, it was quite fine anyway, but it helped HUGELY with congestion around my chin and some ingrown hairs from threading.

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Verified (?) Visited Aug 2011

Really nice, friendly staff that went out of their way to put me at ease and made me feel comfortable and relaxed. Great value for money!! I would definatley recommend!

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I went to the spa with family. I had the facial, it was wonderful, my therapist was such a lovely girl and I really enjoyed the treatment. Unfortunately I did not have time to use the pool, so can not comment on that part of the day. My only complaint is that there is not a designated, post treatment relaxation area. If there had been, the overall satisfaction would have rated "spot on"

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Verified (?) Visited Dec 2011

Firstly, on booking the treatment, Mia was most helpful and brilliant at returning calls & helping me to book my first appointment. A lovely location too. The treatment was simply fabulous and Mia was a 1st class therapist and I thoroughly enjoyed. I have already recommended to a friend and my clients at work and even though I traveled a distance, I will certainly return so I highly recommend to all! Thank you, jus xxx

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Verified (?) Visited Dec 2011

I have been going to this salon for a while, so was excited to see thet they had a facial deal with Wahanda.

Unfortunately they were running really late when I arrived, the receptionist wasn't interested and said they would squeeze my 1 hour appointmant into a shorter time (which rather misses the point of paying for a relaxing 1 hour treatment!) When the therapist did eventually come downstairs (15 minutes after I was due to start), she told me to wait while she sold products to her last customer. At that point I gave up and left. I emailed the salon to say I was disappointed and they didn't offer any explanation, but told me to come on a weekday when they were not so busy.

My past experiences there (paying full price) have been good, but it seems they treat voucher customers very poorly.

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Visited Dec 2011

This was the most dispointing experience i have had for a long time. The duty manager when we arrived was unfriendly and unwelcoming; the boiler had broken so the jacuzzi and pool were simply freezing; the facial was awful and quite amaturish (when i wiped my face after the facial, i still had my make up on). Although the hotel had informed day guests that the spa was not working, they did not afford the same courtesy to guests who were staying overnight (possibly because they would still get some money out of us in the restaurant and bar!). The hotel was very tatty and quite dirty in places; the dining tables were sticky with food residue; the carpets stuck together with gaffa tape and threadbear in most of the public areas. The only nice thing was the new lounge area - don't be fooled by the photos on the website - they are not a true reflection of the environment! We had a tv in the room but couldn't watch it because it was round the corner from the bed; the electrical socket was dangerous and we couldn't get a plug in it; at supper time my meat had been placed upside down to hide the overcooked state of it - i had to send it back. To add insult to injury the hotel simply said 'all we can do is appologise' - customer service is appaling. If you want a nice spa break, don't go to the old barn. It is not nice. When i complained they offered me a free weekend at a later date - i don't think so thanks!

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Verified (?) Visited Dec 2011

Great service, great facial - cracking little treatment centre in the centre of Halifax. Very friendly therapist - when calling to book appointments, always calls back in a friendly efficient way

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Verified (?) Visited Dec 2011

I loved this place. It was a joy to be somewhere so well designed and though out and sooo quiet! I very highly recommend this place for quality pampering and relaxation

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Verified (?) Visited Dec 2011

This was my second visit and I was just as satisfied as previously. Despite the fact that the place is very tiny and the treatment rooms very hot, I cannot fault the experience. The staff are very friendly and professional and the products used are of high quality.
Their prices are quite prohibitive however, you do feel you get value for money.

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Verified (?) Visited Dec 2011

I couldn't have asked for a sweeter and more professional therapist than Bianca - the massage was amazing and the facial was fantastic, and we had a great chin wag too! Facilities are very modern and clean but relaxing too, all the staff were super friendly and helpful - the glass of bubbles topped it all off nicely :-)

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Verified (?) Visited Aug 2011

Enjoyed my visit here but had not really appreciated the possibility of a photo afterwards though unfortunately the photographer was not there at the time so it could not happen. THe ambience could have been better in the makeup room but otherwise great

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Verified (?) Visited Dec 2011

I was very happy with the overall experience at Leamington skin clinic, i didn't know what to expect but as soon as I walked in i felt very welcome and not intimidated at all. I am a beauty therapist myself so I am used to giving treatments all the time but it was a pleasure to be on the receiving end of one by a very professional and knowledgable therapist, I even learnt more about my skin than I even knew before (by having a skin assessment). I would highly recommend the clinic, although I am glad I had the treatment on offer as it was a snip of the full prce treatment (about 60% off). It would have been a very expensive facial peel otherwise, but for some people at full price, well worth it. I do not really have problem skin, I just wanted to be pampered!I could really see a difference too in my skin, it was a lot smoother, the fine lines I had disappeared (if only for a few days) and it looked clearer and smoother.So i would recommend anyone to book in, its a great offer plus a free facial cleanser and great skincare advice so for me, well worth it.

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Verified (?) Visited Dec 2011

Staff were really lovely and not at all intimidating as can be the case in some places. I was in smellies heaven. No push to by products which i was very greatful for. Bargain!

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My daughter and I really enjoyed our stay at Ufford Park. We had the thermal suite to ourselves and really relaxed and played. Check in was effecient and friendly, the room very clean and overlooking the golf course and dinner was well above expectations. Our breakfast was OK, not wonderful, but acceptable and the facial was very relaxing. Unfortunately for me my sensitive skin did have a reaction later in the day! Not unexpected though.
Overall we had a great time and it was very good value for money.

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Verified (?) Visited Dec 2011

The place was very clean and tidy. It was a pleasure to go there and the therapist was very professional. She also explained everything accurately. I would recommend this facility/treatment to my friends and family.

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Verified (?) Visited Dec 2011

This is a lovely spa, facilities are excellent. Only downside is that one of the aromatherapy rooms wasn't as hot as it normally is however we notified the staff and they contacted an engineer the same day. Buffet lunch was lovely with plenty of choice, Facial was divine. Relaxation room was fab.

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Verified (?) Visited Dec 2011

I visited Champneys for an overnight stay, the spa itself is very grand as you drive through the gates and past the main house. Set in beautiful surroundings you really feel the relaxed atmosphere from the outset.
I had booked myself in for a Personalised Facial the next morning and my therapist, Virginia, talked through my skin type and what products would work best for me. I was then offered a choice of hand, feet or head massage during the ‘mask’ stage for my facial. I opted for the head massage and I was not disappointed!
The facial was very thorough, incorporating exfoliation, cleanse, tone, mask and moisturise. She also gave me a full run down of the products she’d used on me and some suggestions of what might be good for me to incorporate into my skin care regime. There was nice relaxing music playing during the treatment and the beds were warm and very comfortable. It was a really lovely experience.
The food during our stay was lovely, really tasty and surprisingly filling, the lunch was great value with a wide range of salad options and a hot buffet which added to an already great experience.

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Verified (?) Visited Dec 2011

Although there are works taking place (which should be finished this weekend) the spa place was lovely and very relaxing. The staff were very friendly (which I think is important as imitidating staff do not = a happy treatment). Facial was nice and we chilled out in the pool area etc after. All in all great value and would return again in the future.

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Verified (?) Visited Dec 2011

Had a facial at Sophia's and it was lovely - firm touch with the massage which covered neck shoulders chest and the steam and mask was very relaxing - Sophia is lovely - can't wait for the next one - thanks

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Visited Nov 2011

Thank you so much for wonderful treatments. Rare to find a salon doing extraction facials at such a high standard and really good manicure as well that my mum had.She normally has the biosculpture but we were told shellac is quite similar, really nice thank you.

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I have been suffering from terrible migraines and visited the Ocean Spa for a relaxing day and treatment. I had the Phytomer Marine Pearl treatment. The treatment lasted 90 minutes and I left feeling thoroughly relaxed. It also helped me to de-stress and release tension from my shoulders as the treatment started with a back and shoulder massage. My skin now feels rehydrated and glowing which is fantastic. I also liked discussing suitable products for my skin with the therapist and know the products I will buy and use as part of my daily routine. The therapist (Rachel) was lovely and extremely knowledgeable and helpful.
I thoroughly enjoyed my experience at the spa and will definitely return in the near future.

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Verified (?) Visited Dec 2011

My friend and I had to book this way ahead as the venue has become very popular and only a few slots are available each day for Wahanda customers. Despite this, it was worth the wait - a lovely quiet venue with excellent facilities. It was a shame that the ice chute was not functioning as this is usually a highlight after having had a hot sauna or steam. The facial was professionally done, but over too soon.

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Verified (?) Visited Oct 2011

I had a great time at this spa, the ultimate environment to unwind and relax in. This venue was suitably quiet on a Friday afternoon and the facilities were excellent. The only drawback was that I had to book several months ahead due to their popularity

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Verified (?) Visited Dec 2011

Excellent value for money,the staff were friendly and helpful. Outdoor hot tub with a couple of glasses of wine has got to be the highlight. Would definitely stay there again.

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Verified (?) Visited Nov 2011

The place was lovely with a very relaxing ambiance and the staff very pleasant. I opted for the "Visible Brilliance Facial". There was no proper cleansing and several products were applied to my face which smelt and felt very nice. However, a few days later a bump appeared on my cheek which is unusual for me as I dont normally experience these things. It took over a week to go. I think that this was due to product overload which clogged my pores. I got the 2 for 1 deal with a friend but if I had paid full price I would have been disappointed as it was mainly a matter of products being applied one after the other which I could have done at home myself.

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Visited Nov 2011

Londa is a lovely boutique hotel and the spa reflects that. Albeit smaller than some of the other available spas in Limassol, it perfectly satisfies most needs. It actually used to be better and it's a shame to see that standards seem to be slipping.

Love the relaxation area with the complimentary fruit and teas! The sauna's great and the jacuzzi, though clean, doesn't smell too strongly of chlorine (a massive turn off as far as I'm concerned). The steam room has been a revelation and when eucalyptus oils are added, is exceptional. The spa unfortunately suffers from the lack of an indoor pool. An outdoor pool is available during the summer, but even then, lacks the calm and relaxation I have grown to expect from a spa, because it is open to the public. The decor used to be colourful in tones of lime green, fuschia and orange and in the form of a plethora of cushions and net curtains, it added a brightness to the place that when coupled with the ever-essential candlelight, highlighted decadence. Unfortunately the new decor in more muted tones of beige, brown and orange, makes the place look rather more tired-looking.

The spa is pricy for what you get. But there's a wide range of treatments available and the real value comes in the form of its consultants / therapists. They really seem to know what they're doing. They're always courteous, always knowledgeable, always pleasant and interested and are able to recommend the right treatment customized to each client's individual needs. More specifically, this became evident when I went to them for a massage after having suffered a recent whiplash injury. They were able to provide relief and avoid further injury. I have also in the past invited pregnant friends along and they too were impressed with the way Londa staff were able to meet their needs and exceed their expectations.

I am a member, so clearly I like this place. But there are still things I would like to see changed. Specifically, the decor / ambiance could use a bit of a lift, there should *always* be eucalyptus oils in the steam room, and they should probably take another look at their prices. These are difficult economic times we're living in, and they should be aware that competitors are actually offering more for less at the moment.

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Aspen therapies is set in the most amazing venue, beautifully decorated and maintained to the highest standard, this along with a wonderful host made my experience truely memorable!
The lava shell facial was something I have never experienced before and I enjoyed every minute of it, Cari was thoroughly informative about every stage of my treatment and made me feel constantly at ease. I would thoroughly recommend Aspen to anyone ESPECIALLY the lava shell facial! It was amazing!!!

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Verified (?) Visited Dec 2011

Wonderful experience at a lovely location. I was made to feel very welcome and the staff were very friendly and proffesional. I walked out feeling a million dollars!!! Would definately visit again :)

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Visited Dec 2011

I was disappointed. They cancelled my booking 30 mins prior to my booking time, as they didn't have enough staff, which wasn't much of help. I rescheduled my appointment a week later, turned up on time, then was kept waiting for over 20 mins with no explanation. The treatment itself wasn't worth the wait, it was rather short (40mins) and I didn't feel the therapist, although was nice, had enough experience.

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Visited Dec 2011

I have been a client for over 11 years now and the girls always manage to rescue my skin when it needs it or just for maintenance. I have always bought the treatment courses for the facials, which are well worth investing in, as are the Linda Meredith products. As soon as you enter, the wonderful aromas hit you and you know only good things are about to happen. I always leave with a glow, clear skin and re-inforced good habits again - thank you for working miracles and for being consistent with your professional service and great staff. Best facials ever.

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Having experienced a number of beauty therapists and salons, I can tell you Aspen is my all-time favourite. A wonderful peaceful space, relaxing aromas, and luscious treatments. Not a bad one on the list! Cari's a real treasure, and I can't wait for my next visit...

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I am a VIP ,spend around HK$ 160,000 ( US$ 20,000 ) .They have 5 VIP rooms with private showers . When they sell the course, they promised free meals like pastas with a small salad and a smotthie, even red wine. After the chef left it was never replaced.
I like Valmont product a lot.However, the spa is so badly managed I never fell relaxed going there . First, the toilet have awful smell ( they blame it on the pipes in the bldg) . Then the reception area is very unorganized .Pieces of paper here and there, take away drinks in bags on the table,if you ask for a pencil, they will open the drawer and it's a big mess , .Average facials is around HK$ 2000 . I asked them to warm up the bed with electric blanket but they FORGOT every time even though they mark it down on the notebook.Also, they put a hand cream and a body cream in the room for guest to use after shower but it's only 10% full so you have to pump very hard to get a few drops .This I understand is mangement 's decision to save money on their body cream .Manager is hopeless, many memebers complained and she does not seem to care . Relaxation rooms have a few saltine crackers and couple of apples if you are lucky .Worst is they have re-usable cotton slippers which previous guess used . I asked for paper disposable slippers and it's been 3 yrs and they still give you the not very white robe and so called cleaned every time after guest used slippers. They never improve no matter how client complained . I will use up my courses and never want to go back.

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Anonymous



Verified (?) Visited Oct 2011

Monique is fabulous as a facialist
she really cares about you as an individual
she uses natural raw products and makes you feel relaxed- i fell asleep!
My skin was revived and glowing when I left and I felt wonderfully refreshed
would go to her again and again

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Verified (?) Visited Dec 2011

I had a very enjoyable time and i feel i learnt alot from the therapist i spent time with. It was an informative and relaxing day and i would recommend it to anyone

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Verified (?) Visited Dec 2011

This was a treat for my daughters 21st birthday. The staff were very helpful and attentive. the facilities were very clean and well equiped. I had a neck and back massage followed by a facial and my daughter had a mannicure and pedicure. We both felt as if we could have drifted of to sleep a points in our treatments they were so relaxing.iThe pool area was nice and relaxing too. We were not rushed at any point and to finish off with having your hair washed and blow dried was just fantastic and ment we were ready just to get changed ready for our night out.
I would certainly go again.

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We had a lovely time on our trip , the staff were very helpful and friendly. The treatments were very good. We thought the whole package was excellent value for money.

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I have visited various salons over the years and since finding Aspen and all Cari has to offer I would not go anywhere else now. The Dr Sebagh facial is wonderful and Aspen is the only place outside of London that I am aware of that does this treatment. Keep up the good work Cari, looking forward to my next visit.x

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Verified (?) Visited Dec 2011

It was really relaxing, my skin felt amazing after the treament.

My therapist was really helpful and explained the different treatment as she went along.

I would book this treatment again next time I plan to go on holiday or just needed some chill out time.

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Verified (?) Visited Dec 2011

have been down on two occasions for my appointment, therapist did not turn up on both occasions.
a phonecall or text message would have saved me a waste journey. still waiting for therapist to get back to me to arrange appointment or refund.

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This is the best facial salon in Japan without a doubt. I have been to many salons especially in Tokyo where the prices are sky high and they dont even compare. For a 60mins facial I paid 3,600 yen and for that price I was not expecting much but I am shocked by the results! I believe in Magic now.
I recommend the Oxygen facial for dull skin.

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I visited Pure Synergie for a relaxing day with my girlfriend and we had such a lovely time. The spa was nice and clean with a lovely steam and sauna. We started our day with a yoga class, used the spa facilities and ended our day with the best facial I have ever had. The beauty therapists here, have dealt with their fair share of A list celebs, so I can only say, they were incredibly talented and professionel. I was given thorough feedback about my skin which glowed for a whole week afterwards. I will definitely be going back.

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Verified (?) Visited Dec 2011

I did struggle to get hold of them to make my booking as the number on the voucher didn't seem to work, but I found another number online, and when I left a message, they got back to me. They were very helpful and professional. The treatment itself was my Birthday treat to myself, and was really lovely. Rachel was very friendly, and professional. I'd definitely recommend them!

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Visited Dec 2011

Great place.

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Visited Dec 2011

This salon is a really fab place to go if you want treatments at very low prices that include high quality products and high quality staff.

I had visited on a voucher the first time and have been back twice already as the sunbed is is the best I have used, the treatments were fab and you really feel welcome from the second you walk in the door. It is a lovely place, well kept, comfortable and spacious.

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Visited Dec 2011

great venue, friendly staff, highly recommend

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Verified (?) Visited Nov 2011

Its very nice venue and very easy to find !! it is clean and trendy and locationwide ideal for commuter not far from Old street . Over all an relaxing experience - recommendable without doubt!

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Visited Dec 2011

I visited this salon on a fantastic deal for just £10 for a massage, a facial and a go on the vibration machines. I must say I was really saddened to read the previous review as it either must have been for another salon or the person must have ridiculous expectations, as I found the staff the best I have ever come accross as I visit salons regularly, I was very impressed.

I walked in very stressed and weary, but, thanks to these wonderful girls, who really seemed to care, I left feeling completly relaxed and rejeuvenated. The excercise class, was with some of the local customers, who were lovely and seemed to get on very well with gemma and the other girls. It was great fun and really felt like I worked which I didn't expect.

I then had a back massage, which was done by a young girl and again I was pleasently surprised how good she was seeming to have technique well beyond her years. My facial was done by Gemma it was wonderfully relaxing and she was really good at listening to me and made me feel so relaxed we could have been friends for years.

The decorating was fresh and welcoming and the salon was very clean. All in all you can tell these people love there job and will be a real gem (haha) in the beauty salon world.

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Verified (?) Visited Nov 2011

Staff were really friendly and welcoming, and I had an excellent therapist for body exfoliation and facial treatment. Although I had two short treatments as part of the package I think I chose well with the body exfoliation in particular - scrubbed and with oil massaged in felt like a really full treatment.... The facilities are great - blue-lit swimming pool is particularly lush, as are the massage chairs in the relaxation room. The lunch I received with my spa day was excellent - goats cheese and artichoke tart, 3 types of salad, fruit, cheese board. A real day of luxury. Considering membership to this spa if we go with any overall spa membership... The only minor wobble was that the steam-room seemed to have cut out (as they can do) when I first got to the sauna area, but I spoke to one of the staff and they had it back on by the time I'd had a swim and sauna... The plunge pool is good too - really chilly but invigorating!

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We wanted a weekend break to get away from it all, somewhere that provided everything - good rooms, good dinning, good cocktails, and a good spa. So this was our first visit to Limewood and of course Herb House Spa. We had been planning a visit for a while, but waited for the Spa to be open first.

For me a Spa experience is as much about the heat treatments and wet areas as much as it is the treatment. We were warmly welcomed by staff, checked in and given a tour of the facilities and left to relax until our treatments. The only downside of our visit was the fact that the pools (both indoor and outdoor) were closed - which was a shame as they are my fave places to unwind.

I chose to have a NUDE Facial - my first experience with the product range. The therapist was superb, with confident use of the product range and the result felt and looked amazing. If I was looking at a new skincare regime, then this is one I would definitely consider in the future.

And the Spa is somewhere I would more then happily go back and spend an afternoon - particularly if we returned to the hotel.

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I don't often give things top marks because I think there is always room for improvement , however I have to give Aspen top marks on the ambiance, the treatments and the therapist. If you want to escape ad give yourself a wonderful treat I highly recommend Aspen.

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Verified (?) Visited Dec 2011

I would recommend this hotel and spa to all my family and friends. The deal I got through Wahanda was excellent.
I really needed this well deserved break and even the weather couldn't spoil it.
I would definately visit again.

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Verified (?) Visited Jul 2011

I had the mini treatment decleor facial. Was quite disappointed, it was to last for 30mins, but it was more like 20mins. Therapist was ok. Nothing special, just ok. wouldn't go back for just a facial.

Then i had the half set eyelash extension. Was happy with the therapist and her work, looked really good. However, false semi-permanent lashes are not to be done often as they are quite comfortable when washing my face and drying with a towel, felt as if they are poked against the top of my eyes. after a week, it got too comfortable and i started to rub them off, two or three of my own eyelashes would fall off with the fake one. since i have never had it done before, i am not sure if all semi-permanent eyelashes are of that quality. shame as they looked really good.

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Verified (?) Visited Nov 2011

I was very taken by suprise that we were to eat our complimentary lunch dressed in robes, in a busy restaurant with business people but generally really enjoyed the day

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I experienced a lava shell facial recently at Aspen Therapies and I was thrilled with the results. I left Aspen feeling wonderfully refreshed. My skin was glowing for days afterwards and my shoulders felt so relaxed after the massage. Truly the best facial that I have ever had in my all my spa experiences. I can't wait for my next appointment. Cari is someone that clearly loves what she does. Definitely a 5 star experience!

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I went to Jenny Lee's for a facial and leg wax with a really great deal from Wahanda, where I could have also chosen a manicure or pedicure. While the location itself would not win any awards for style - a small slightly cluttered room in a gym, Jenny was very friendly and instantly put me at ease. My facial was lovely and relaxing and my skin felt really smooth after, and my legs were lovely and smooth and fuzz free. I also really appreciated the fact that Jenny gave me some good health and beauty advice.

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Verified (?) Visited Oct 2011

This was quite a clinical approach to a facial, we looked at my skin under specific light, which was quite interesting but also a bit of scare tactics. The facial was nice and adequate, but didn't have the wellness factor, again being more technical and it came with a lot of sales recommendations to dodge. All in all not bad, but not for me.

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Verified (?) Visited Nov 2011

PURE SPA SILVERBURN was a very good experience i went with my daughter for my birthday, the facial was very good and left me feeling younger. berfore any treatment you recieve a foot wash which was very good and which did not need to be added in but was a good surprise. i also recieved a hand and arm massage after my treatment. The receptionist was a little wary when we were leaving wither everything was paid for or not, which was a little surprising. one glass of water whilst in the 30minute infra red sauna was not enough.

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Verified (?) Visited Nov 2011

This was a slightly bizarre experience. The beauty salon is in a hairdressers in Knightsbridge and is rather small with no waiting area. I was kept waiting for half an hour and had to sit in one of the hair cutting chairs while I waited. My therapist hardly spoke to me, other than to say sorry for keeping me waiting. She didn't explain anything about the treatment or talk to me about my skin. However, the facial was very relaxing and I think I even dosed off during treatment. All in all, this was ok for a discounted treatment but definitely isn't worth the £100 normal charge.

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Verified (?) Visited Dec 2011

Conveniently tucked away behind Monument this clinic is in the basement of some offices. It definitely has more of a feel of a clinic to it than a spa – think botox and fillers, which to be fair it is. However, the treatment room itself was nice and comfy. My therapist did a good job, extractions, massage while the mask was on, so a good all round experience, and I felt like my skin had had a thorough treatment afterwards.

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Verified (?) Visited Dec 2011

Lovely place to spend a few hours getting away from the outside world. Had a quick facial as part of the deal and the therapist was lovely. Would recommend this place if you live nearby.

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Verified (?) Visited Dec 2011

The spa, in the basement of the Park Lane Hilton, could use a face lift. Matter of fact, the Hilton as well given it's supposed to be a 5 star hotel. However, given the price fo the voucher it was good value as it includes use of the small spa. Downside - it took me 6 months to get an appointment unfortunately as they offer this voucher along with groupon promotions. So if you can book way in advance and it's convenient, then great value. I wouldn't go out of my way for this though.

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Verified (?) Visited Dec 2011

as usual this place never lets me down.. always exceeds my expectations..fareeda in particular has become a good freind and i know not to go to any other salon now..

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Verified (?) Visited Oct 2011

Lovely being pampered at home, and OTC's set up is great - they come to you with all the equipment (except towels). The value of the voucher was great, a real treat, and the massage was lovely. I was a bit disappointed with the facial, as the products weren't great for my skin, and there was no extraction to the facial (I think I was thinking of dermalogica-style facials, which could be my problem), but otherwise I would recommend.

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Verified (?) Visited Sep 2011

Booking my facial was easy, no problem finding the place. I had to wait a little as the therapist was late and mine was the first appointment of the day!
The reception staff seemed quite indifferent and the place seemed a bit cramped.
Ambience and facilities were average, and treatment room was a bit small but I am happy with the therapist who did my facial. She was friendly took time to explain what she was doing and was gentle and thorough . I might go back just for the therapist but only if if they offer a similar deal , as given that everything else about the place was just average, I wouldn't pay the advertised/full cost for a facial there.

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Had a fantastic day with friends at this gorgeous spa. All the staff were extremely nice and the therapists delivered some of the best treatments I have had in a very long time. Lovely treatment rooms, which were beautifully decorated. When not having a treatment, relaxing in the lovely pool, jacuzzi, steam room (or the snooze room!) were equally enjoyable. Highly recommend this spa!

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I thoroughly enjoyed my treatments.The therapist, Jenny, was very friendly, talkative and gave me some great advice for my skin. I would definitely recommend this place and will be looking out for more deals.

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Verified (?) Visited Dec 2011

relaxing. made my skin glow. good ambience. The therapists are professional and know what they are doing. would come back and try some of the other treatments that they are offering. good to have after a hard day of shopping especially if you are going out for the evening.

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Verified (?) Visited Dec 2011

The facial was good (although Wahanda clients did not get the extraction in the one hour Sisley facial) but the therapist was professional and friendly and did a good job/ I would have liked it if she had told me more about the products she used and asked me questions about my skin to customise some elements of it - felt very 'one size fits all'albeit hydrating. The issue with the place was the salon itself, it was quite messy and a bit shabby and not very clean looking. As with most London salons not in 5 star hotels you could hear all the noise from above and the reception whilst in the treatment room so not very relaxing. Fine with the voucher but I would have been a bit disappointed if I had paid full price.

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Verified (?) Visited Dec 2011

My daughter and I had the 1 hour facial and back/neck massage and the 2 therapists who were with us were fantastic and we felt very relaxed when we left after our glass of champagne to finish off with.
My only gripe is the difficulty in obtaining our appointment day/time. You could only arrange the appointment by email and it took a lot of to-ing and fro-ing before we could agree on a date and time.
When we arrived at the venue yesterday it was very busy so I guess that is why it took so long to arrange an appointment-----but it was well worth waiting for, especially at the Wahanda offer price.

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Verified (?) Visited Nov 2011

We went one friday evening after work and spent an hour in the dpa area first. Was quite busy. Nice ladies changing area . Very pretty spa area with cold pools, sauna, steam, huge jacuzzi's and warm seating area. We think there should be some signage as to how deep the jacuzzi pools are as we both put one leg in and lost balance as it was a lot deeper than expected. Either signs directing people to use the steps only or how deep (and powerful ) the jacuzzi jets are. However, we got changed and then had our facials at 8pm which was very professional and enjoyable even tho it was only 25 mins. Overall we enjoyed it and would go again !

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Verified (?) Visited Dec 2011

Quite small intimate surroundings but none the worse for that. Very friendly staff. Would definitely recommend as a treat, am going again. Waiting area might be a little bigger though.

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Verified (?) Visited Dec 2011

A really enjoyable day. Salon looks a bit lost where it is becasue area is being regenerated but once inside it was lovely. Staff were so friendly and we had such a fun and relaxing day. WOuld recommend to anyone as a treat.

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Verified (?) Visited Jul 2011

Treatment was very good and relaxing, therapist was very friendly and facilities really good, The only down point was that there was a lack of seating around the pool with only 3 seats for everyone to use as some were broken. But otherrwise an absolute bargain.

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Verified (?) Visited Nov 2011

good experience, happy with the result. the environment was good and the staff professional. would go back for a facial in the future, however i don't think i would go if it was to pay full price, might be a bit expensive without a voucher/offer

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Verified (?) Visited Dec 2011

Amazing value for money facial, friendly therapist, skin looked amazing. Small friendly atmosphere. Intend to have another facial soon. Felt so relaxed and pampered, which is very welcome as my life is often very busy.

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Verified (?) Visited Dec 2011

This place is not even a beauty centre its 1.5merer x 1.5 meter room , very hard to find this place and located in a very dodgy area , there is no land line telephone supply, and rarely answering the mobile to get an appointment, there is no secretary I don’t recommend this place at all

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Visited Dec 2011

I was absolutely shocked at the rudeness and unprofessionalism of the manager of this "salon."

Firstly, actually making the appointment was needlessly difficult. I had a groupon voucher, and when I called to make an appointment and stated that (because of course I work during the week) I needed a Saturday appointment, they offered me an appointment literally 8 MONTHS away. I was absolutely shocked and pressed the matter, but the manager told me I could like it or lump it. Great start, and nice to know that they take customer service seriously.

When finally I did arrive for my appointment there, I was then disappointed to see the state of the place, - the entire workforce (about 3 people) seemed to be stood outside the door smoking and inside the smell of burning/ chemicals was so strong that it made me gag. The place could really do with a deep clean and a make-over, as could the owner.

The services themselves were extremely amateur and disappointing to say the least, which I should have expected given the lack of professionalism surrounding the whole establishment. Hairdressing was a joke, I think that they probably have so few customers that they must be used to only cutting doll’s hair, and as for the ‘beauty services,’ the massage actually left me with an aching sore back (partly due to the cold room, hard table, and lack of knowledge of the girl doing it). The ‘facial’ involved slapping on a face mask and leaving the room. Definitely the worst of the bad bunch though is the manager, who is the embodiment of poor service.

Indeed, a friend of mine had a terrible experience there when she arrived with the wrong groupon voucher. This was clearly a mistake, and she logged on to groupon and brought up the correct voucher on the computer screen to show everyone which was obviously the correct voucher and completely valid. The manager then stormed over and told her that it was her mistake, her problem and they wouldn’t except it, and to get out of the shop. As you can imagine, she was absolutely flabbergasted (after all she’d been waiting for this appointment for about 6 months!) and politely suggested that they rearrange the appointment instead if it really was such a problem for them. The manager told her that they would do no such thing, since she’d already “wasted their time” and she could “take it up with groupon.”

I have never in all my life heard of such appalling service. No wonder they need to steal people’s money, they can’t have any customers coming back.

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I such a lovely experience at Aspen Spa this weekend. Cari couldn't have been more warm and welcoming and made me feel relaxed the moment I walked in the door. I had the Hot Lava Shell massage and the Diamond Radiance facial and left feeling un-knotted and rejuvenated. Cari makes sure that you have the most relaxing time and provides plenty of options to ensure get the best value out of your visit. There are lots of really good deals available on offer; I can't wait to return and try out some of the other treatments. I would totally recommend Aspen if you need to unwind or just feel like treating yourself!

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Verified (?) Visited Dec 2011

I bought this deal as a birthday gift for a friend and she was very happy with the results of both the keratin treatment and the facial. She was so happy with it that she would like to have another keratin blow dry when the effects of the current one wears off. She enjoyed her time at the salon, even though she was there for a long time, over 4 hours, she was offered champagne and said the staff were friendly and helpful. Would recommend.

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Verified (?) Visited Nov 2011

I had a mobdeal for a wrap and facial, so it was good value. The wrap started with a full body scrub, which I then showered off, then the application of mud. This was only applied to the tummy and thighs - I think it would have been nice for mud to be applied over more of the body. I was then wrapped up in plastic and heated blankets. While I got hot and sweaty in the wrap they did a facial, which was nice. I think lying there not having a facial wouldn't be much fun as you can't move, but having the facial made it enjoyable. If there is another offer, I'd be happy to go back.

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Visited Dec 2011

I purchased the e-voucher on Wahanda at 9:30 am on Sat 3rd Dec, called Blossoms Hair And Beauty and they booked me in immediately for my massage at 10:30 the SAME DAY!

Well I was absolutely blown away by my brilliant 1 hour full body massage. I felt like a new woman! So I asked the therapist, Olivia what other treat I could have. She said that I could have a mini-facial for £21 (ie she gave me 30% discount on the treatment). I also received a £10 of my next treatment voucher and a loyalty card that gives a treat after 7 visits.

Well I was amazed, my face and body felt completely refreshed. I was positively glowing when I went to my Aunt's early Christmas dinner party in the evening. Everyone commented about how relaxed & well I looked - amazing salon and highly recommend it!

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Verified (?) Visited Dec 2011

I was so looking forward to my Oxy facial however, due to having an Asthma attack during the night before I was due to go I was not well enough to keep my appointment. I did contact the Salon and call the main number but sadly I have had no acknowledgement so i'm not sure if I can re-book.
An acknowledgement would have i the least been professional.

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Verified (?) Visited Nov 2011

it is near monument station. It a basement of an office building. it looks like a new spa. The therapist was pleasant and nice. The facial consisted for a cleam, steam, exfoliate and mask.
it was very peaceful and relaxing.

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Verified (?) Visited Dec 2011

Lovely, helpful staff, nice facilities, but no jaccuzzi, which is usually one of my favourite bits! Very easy to find from the M40 as well. The food in the bar was good too with a wide selection of meals/snacks.

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Verified (?) Visited Nov 2011

It was great from the minute we walked in, Staff were fantastic attentive and relaxed, even though the Venue was busy, busy, busy. With any treatment you have you just relax immediately and it is done to perfection. All the relevant questions are asked to ensure your treatment is suitable for you. The Music could have been a little more relaxed at times. Refreshments were offered and on a whole I would definitely go back there.

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Verified (?) Visited Nov 2011

I went to the City point with my boyfriend. I did't really like the swimming pool and the jacuzzi as it is very small and they were the only areas you could go as a couple. the sauna was good but it was separated into boys and girls. The spa facilities are a bit out of date but the treatment areas and restaurant are done in a high spec. The lunch was really healthy and delicious. Facial and massage were beautiful and the staff was very professional.

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Verified (?) Visited Nov 2011

I had a facial and it was spot on. The venue is easy to find, staff is very polite and helpful. Atmosphere was so relaxing, it was really worth all the money I paid. Really recomend this venue and therapist. Will go defo.again.

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Verified (?) Visited Nov 2011

absolutely fabulous Bea is very caring and kind lovely facial and helped get rid of small white lumps I have relaxing room with glowing candles. Massage excellant relaxing I forgot all my cares whilst I was having the massage.

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Verified (?) Visited Dec 2011

The Therapists, Anne, was very friendly and very good at what she does. I loved her facial and her massage techniques on my face. The algae mask smelt a bit funny, but I came out of the spa with a very plumped and moisturised face. The effect lasted til the next day and the 3rd. I would recommend this facial place.

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I visited this salon with my sister and was looking forward to a relaxing treatment. I am a fully qualified beautician and holistic therapist, so knew what to expect! That's always a problem.... you are fully aware when the treatment is not correct or the staff are not being as professional as they should be.

There is no washbasin in the treatment room - big disadvantage
The treatment room is next door to reception so the client can hear conversations word for word
The therapists are still undergoing training

The staff are very friendly, but didn't introduce themselves, so I didn't know the therapists name.
She wasn't qualified to the level she should have been to be carrying out treatments I was having.
I don't think that she washed her hands during the treatments, although I did ask her, but she would have had to go out of the room to do this. However, she was doing what should have been an Indian Head Massage, but it was a mini scalp massage, no Indian Head movements at all, so it is definitely not an Indian Head Massage, which she admitted when I asked her. After massaging my scalp, she went straight onto my facial WITHOUT washing her hands. This is absolutely not acceptable in the beauty industry; it is disgusting to be working on the head and hair and then to begin a facial - ugh.

In addition, when we were first taken into the room, both therapists stayed in the room while we got undressed. This is again totally unacceptable. There is no screen or privacy whatsoever.

I wrote to the manager to complain, but to date have never had a reply. The manager/owner was on holiday at the time, so I waited until she came back before I sent the e-mail. I note that Groupon are offering a 75 minute massage at this establishment at the moment. I would definitely NEVER recommend any treatments here.

Both of the therapists were young and very friendly and I put all the problems down to their inexperience and also the manager/owner's lack of interest in the satisfaction of their clients or the professionalism of their staff.

I do realise that all students have to perform treatments to get experience and I suspect that this salon is using Groupon's services to do this, which is fine in my opinion. I've been a student myself!! so do understand. However, there should be something in the small print that lets prospective clients know that their therapists are not fully qualified and are actually practicing on the clients.

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From the minute we arrived all the staff were really friendly and helpful. Our room was more than comfortable with separate shower cubicle, iron/ironing board, tea and coffee facilities and hairdryer. Our three course dinner which was included in the price was really nice, as was the wine recommended by the waiter! We didn't use the gym but it looked amazing, the swimming pool was a bit cold but was relaxing and quiet as there was a separate family pool for the children. No jacuzzi but steam room and sauna. Spa treatments were really good, the therapists were friendly and knew what they were doing. All in all we had a brilliant break and I only wish we could have stayed for two nights - I hope to go back in the future.

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Verified (?) Visited Nov 2011

The spa/therapy room is located in a busy leisure centre, but once you walk through the door it's much calmer. The staff were very welcoming and friendly. The treatment itself was very relaxing and I quickly found myself de-stressed. I left on a high and would definitely recommend both the staff and the venue.

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Verified (?) Visited Nov 2011

A beautiful hotel with stunning views. Both hotel and spa staff all so friendly which I always think makes such a difference. The breakfast in the morning was delicious with plenty of options to choose from. The room was lovely, the only downside would be that we were either next to the boiler room or above the kitchen's extractor fans but there was a constant whirring noise in the room. The spa experience was also really relaxing but just a couple of things that could be better - there weren't enough loungers around the pool. People would leave things on the loungers and disappear for hours which seemed unfair with the limited number of loungers there were. One pair of loungers were left for 2 hours with a newspaper being left on one but nothing on the other so me and my partner shared the other (one of us went for a 1 hour massage and then swapped while the other went for a 1 hour massage), in total the loungers were left for 3 hours without anyone coming back. When they did come back the women were really snooty about us being on their loungers but I think when they have been left for 3 hours it is unfair to other users. The only other thing I would say about the spa would be that on the website there was some information about some relaxation rooms but it was not clear where these were and we did not get the chance to visit these. Other than that I would say the spa experience was fab! Unfortunately for any spa I visit, nothing will compare to the Aqua Sana spas at the Center Parc locations so this was a good experience! Thank you for a lovely stay.

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Verified (?) Visited Nov 2011

First impressions of my experience with the Scotsman was poor. I purchased a spa day for my sisters birthday and initially booked for her actual birthday. When I called to book, I was told the booking was confirmed but she would call me back to confirm!?...there was no phonecall, so I assumed it was confirmed. When i called back 2 weeks later to confirm the booking for the next day - I was told they had no record of the booking and they were closed for training on the day I'd initially chosen. So I had to book for the day after.

On arrival the pool area looked amazing and the facilities seemed lovely. However, the receptionist who "welcomed" us on arrival was grumpy and gave us no information whatsoever, just handed us some gowns and told us to go to the changing rooms. We didn't know where anything was (from previous spa experiences you usually get a short tour so you know what you're doing and are allowed to use the relaxation rooms as a base). So we changed and felt we had no choice but to sit in the pool area until our facial booking 2 hours later. The swimming pool was uncomfortably cold, the steam room was broken and the sauna was cold. So not an ideal place to spend 2 hours waiting on a facial.

That said, the facial was out of this world. The therapist listened to exactly what i told her about my skin and tailored the facial to suit my skin type. I have to say it is probably the best facial i've ever had and I would highly recommend her (unfortunately, I dont have her name).

After the facial, the therapist gave us a short tour and left us in the relaxation rooms - which were fantastic, a really lovely experience and gorgeous place to spend the afternoon. If only the receptionist was more helpful at the start and they didn't mess up my initial booking - as I would have rated this higher.

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Visited Nov 2011

First of all, the interior is amazing! Its light, fresh, modern and tasteful! I felt very welcomed and very well taken care of! The beauty therapist was professional, yet very sweet, she explained how the different creams, serums and lotions used will help my skin rejuvinate. I'm currently on a vacation in USA and had a similar treatment in a AAA Diamond rated hotel's spa, I can say that my experience in Clinica Fiore was much more enjoyable. I'm looking forward to my next treatment in Clinica Fiore!

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Verified (?) Visited Nov 2011

had a great experience, money well spent. would definately recommend it to family and friends about the venue and treatments. i enjoyed the way attention was paid on the facial and the therapist answered my queries, helped me to understand alot of things.

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Verified (?) Visited Oct 2011

atmosphere was great, nice and clean place. would definately go back there again and would definately recommend it to friends and family. facial was well done and paid every attention too. it was nice and relaxing. enjoyed it very much. had a great experience.

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Verified (?) Visited Aug 2011

These treatments were absolutely lovely, a really welcoming salon, soothing and relaxing treatment, and not too far from the station. I would definitely go again or recommend to a friend.

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Nice hotel with average facilities (no Jacuzzi). However, the treatments were great (very, very relaxing) and there was a cosy coffee shop to relax in. Overall, it was a great deal given the very low price.

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The majority of the facilities were excellent. The only let down were the changing rooms as they were quite dilapidated and were in need of some TLC. Other than that the staff were lovely and we really enjoyed our day.

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Venue looked a little tired and not what I would have expected for a 5 star hotel, however the staff were great and massage was certainly very good. The champagne after was a nice touch however in a cheap plastic wine glass it kind of counteracts!

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I went with my daughter in law and we had a lovely welcome. We both had a very relaxing facial and while at work later, several people notice my skin and mentioned that I was "glowing" which was lovely. I wouldn't change and thing there except the music which wasn't in keeping with being relaxed but that might be personal choice. I would go there again - even the flights of stairs wont put us off!

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Verified (?) Visited Nov 2011

I have visited this place before, so I knew the Rose Facial would be a lovely experience. I was not disappointed. It was a different therapist, but just as good as before. You also get a relaxing hand & arm massage during the face mask, and this is a lovely treat with the facial. Yes, you have to ask at the hotel reception for a key to get into the health club/spa, but once that's figured out, there's no problem. It's just a shame I can't find the same deal again on Wahanda. I would highly recommend the Rose Renewal Radiance facial.

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Verified (?) Visited Nov 2011

This could not have been a nicer experience! The treatments & therapists were fantastic, the spa very relaxing and the afternoon tea was amazing! We sat for afternoon tea in a beautiful executive lounge which looked out over Westminster bridge, the sandwiches, cakes & champagne were fabulous, I highly recommend this experience!

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Visited Nov 2011

Things to be aware of:
1. Massage and facial rooms are way too cold:(
2. Staff is inconsiderate: a reflection on management.
3. They use cheap products on your face for facials(I broke out, but prefer not to list the products they used)
4. I think they reuse the foam scrubber that removes the facial products without sterilizing it (unsanitary).
5. The massages are not great (still feeling a bit beat up and went to the doctor to get my back examined today)
6. I tried to speak to the owner about complaint # 1, but he shrugged me off so my assessment is that the owner does not want to hear anything from customers.
7. I believe the owner flagged my account on Yelp to keep me from speaking.
8. I am sticking with Bliss and my local spa in NY.

It really is too bad that they have poor customer service, but even worse that they don't provide good product.

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Verified (?) Visited Nov 2011

I came across this free consultation and mini facial deal, whilst looking for cheap treatments in bham. I was able to book this for my friends too and get appointments one after another on the same day, we had to wait for the others as there was only one thearapist but for a free treatment you dont mind the wait. so thanks Destination Skin!! ;-)

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Verified (?) Visited Nov 2011

My first visit to Destination Skin was for an Oxygen Facial that I bought through Wahanda. While I was there I added on the microdermabrasion. I was told that the oxygen facial wasn't the facial best suited for my skin needs, but I had already purchased it so I went through with it. I could see an immediate difference from the microdermabrasion and I made the decision the next weekend to pay for a course of six Vitamin C Skin Peels with the microdermabrasion. I really feel like this will be the treatment that whips my skin into shape. Destination Skin isn't about luxury, it's results driven. I'm having my second treatment in the morning and I'm really looking forward to it.

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Verified (?) Visited Nov 2011

The facial was relaxing but not what I was expecting. Its okay as a standard facial but not for things like scars or acne. It is not something I would pay full price for as my skin did not feel much different. The staff were friendly but too persistent in trying to sell their products.

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Verified (?) Visited Nov 2011

I bought the spa day as a treat for my friend and I. The facilities were mostly good but there was no aromatherapy in the steam room.
My therapist was lovely and my 25 minute back massage was nice but the facial felt no different than me cleansing at home.
Lunch was tasty although it did not include a drink.

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The treatments were really good, i thought that perhaps because I got a special offer that the times might be cut short and the products not as good as they advertised, but that wasnt the case and i got a full 60 minute treatment. The therapist was excellent I would definitely recommend it, though I did feel the spa facilities werent exactly modern, however, they were adequate. Sacha Brown

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Verified (?) Visited Jul 2011

The salon is very modern, and you can relax with a glass of lemon water while you wait. The staff are all very friendly and professional. I was having the Vit C facial, and my therapist explained what she was doing each step of the way. I found it very relaxing and my skin was really soft afterwards. I'm not sure it made any real difference to my skin otherwise, but they do say you need to have a course of treatments. I have continued to go to Destination Skin, having purchased other Wahanda deals, as well as booking treatments direct with the salon. I would recommend Destination Skin at Shepherd's Bush (in House of Fraser in Westfield).

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Verified (?) Visited Oct 2011

We had a lovely time at Fredericks, we were well looked after from the start. It is quite a small spa but this meant that the service was extra personal. Would definatley reccomend it and would go back happily. Oh and the food was great as well. Only criticism is i would have liked the option to purchase a nice cup of tea!! Maybe i just missed that.

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Verified (?) Visited Nov 2011

Beautiful spa, very relaxing experience. They were running 30 minutes late but I was able to use the steam room and sauna so the time flew. After the treatment, the relaxation room is top notch, very chilled.

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Verified (?) Visited Nov 2011

The staff were helpful and friendly, and the treatments were excellent. Lunch was also very good. I was disappointed that there wasn't a lounge to relax in and read quietly between treatments. The only place I found with well lit places to sit was in the public reception or around the pool. In the past, I have always gone to women's only day spas, so a mixed spa was a new experience for me, but that part was fine. But because it is a club and spa, as I was walking around in my robe and slippers, I was surprised to discover fully dressed guests coming in to use the gym. This felt a bit awkward, especially when I was in my robe and people were in business suits at lunch. Because it is not just a spa, I would not pay full price at City Pointe Club, however package price from Wahanda was an excellent deal, so I would buy it again!

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Visited Nov 2011

My friend and I visited the spa having purchased a voucher on Groupon. We booked treatments for 2pm. On arrival we were told we could use gym facilites and to report back for lunch at 1pm.
The chaging rooms were so hot they felt like a sauna and there was a huge fan in there to cool things down. We returned to the spa a1 to spoke to the manger. He informed us our treatments would now be at 3pm and luch at 1.30. He offered a drink which eventually arrived in a plastic wine glass - the base promptly fell off.Luch eventually arrived at 2.15pm. We had ordered prawn sandwiches but got 1 egg,1 prawn .The relaxation room was cold and dark with only 3 loungers and 2 small stools to sit on ,several clients had to share a lounger- and most seemed unhappy with the service they were receiving .We had to go back to the changing room to collect cardigans as we were feeling shaky we were so cold .There were no towels or robes available. We eventually went in for our treatments at 3.20. My therapist was very apollogetic and provided a good service but my friends therapist did not speak at all durig her treatment and seemed moody .For the first time ever when visiting a spa we were never sked to fill in any medical questionnaires which we found worrying. We were told the first client of the day had arrived late causing the hold up but reading other reviews this is obviously a common occurance. They must overbook and do not have enough rooms or therapists to cover the number of clients and are totally disorganised. Will definately not return.

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Verified (?) Visited Nov 2011

Nice friendly staff very helpful when asked about the skin products that would suit my skin. Would def go back. looking at booking something asap as a treat monthly. Thanks and see you soon!

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Verified (?) Visited Oct 2011

The room is clean and comfortable. The therapist made me feel really comfortable and I felt that this was an absolutely 'dreamy' experience - can't wait to have another facial!

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Verified (?) Visited Oct 2011

'Skin Health Spa in Marylebone is my one-stop shop for all my beauty needs. The staff are friendly and the personal customer service is by far one of the best out there! Make Skin Health Spa part of your beauty routine today!'

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Visited Nov 2011

Wonderful experience all 3 times i have been. Nita is a very knowledgeable therapist and the Environ facials were blissful. She does a perfect paint job too on hands and feet.

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Verified (?) Visited Nov 2011

It was really good to get a skin analysis and the therapist explained exactly what things meant and where your problem areas were. She also suggested the best type of treatment for me. I have a course for 3 and can't wait to book in my next one...

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lovely salon, great staff and my therapist on the day was very friendly, professional and made me feel at ease during the treatment. I've had difficulties with skin irritation for years & was a little nervous in booking for a facial treatment as the last thing I wanted was to make matters worse!! The facial I received was excellent, really relaxing and my skin felt amazing afterwards... the advice given to me by my therapist for a daily routine has also been working wonders and I'm delighted that I plucked up the courage to try a professional facial. Would highly recommend this salon. Excellent service!

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Visited Nov 2011

My husband and I have been to the Remedie Rooms several times before and always found it to be a well run local business. I try to support local businesses so booked a treatment. I had feedback from my booking that they we concerned I would potentially no -show. I understand that small businesses need to keep a tight slot and dont want to waste a booking. Believe me I understand that. However, the manner of communication was rude and inappropriate.

I followed up to say that i felt they needed to adjust their tone and have been involved in a ping pong email exchange where it has been made abundantly clear to me that this business has NO customer focus, and a poor understanding of customer service and they will not acknowledge that their tone was inappropriate.

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Verified (?) Visited Nov 2011

I visited Purity Spa last week after gruelling 4 day business event. The facilities are pretty good, though on the evening of my treatment the spa was rather crowded ! I had great mini facial, 30mins, followed by quick nip to the sauna, and finished off with blisful back/neck/shoulders massage - and a glass of bubbly to relax. With Wahanda offer this was definitely treat worth having !

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Visited Nov 2011

I cannot rate this salon highly enough. Bianca (Bea) the therapist and owner is one talented lady, a purely wonderful mix of warmth and professional knowledge. I have visited several Spas up and down the contry, and would never go backnow I have found Bea. The massage was sublime, and the attention to detail in my facial was fabulous - my skin had never looked better than when I left this salon. I cannot wait to return!

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The staff were all really friendly and helpful. The spa area was really nice, clean and fairly quiet so we didn't feel we had to rush using any of the facilities. The meals were tasty and beautifully presented. The facials were very relaxing and the therapists seemed knowledegable.

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Verified (?) Visited Nov 2011

Treatment was FAB ! You can really see the diferene in the brightness of the skin - and 3 days on skin still looks fresh. Cant wait for the 2nd treatment.

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Verified (?) Visited Nov 2011

The spa is located inside the community gym, making it a bit awkward to get in as you have to go through the barriers. Otherwise it was a very convenient location for me and decent facial.

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Verified (?) Visited Nov 2011

I LOVED THIS FACIAL. THERAPIST EXPLAINED EVERYTHING SHE WAS APPLYING TO MY iiFACE AND WHAT TO EXPECT. i ENJOYED IT SO MUCH I HAVE BOOKED ANOTHER 3.
OH BY THE WAY IT WAS THE OXY FACIAL.

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Verified (?) Visited Nov 2011

i was really impressed with my free mini facial and consultation, staff were lovely and very attentive, listened and gave great advice. i would definatively go back for further treatments.

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Verified (?) Visited Oct 2011

We were made very welcome with a hot drink as we arrived, the therapist was lovely, and the facial was so relaxing, felt very at ease and pampered. Would go back for more treatments.

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Verified (?) Visited Nov 2011

The treatments were really good, carried out by first rate staff - we had a facial and back massage. i doubt that these could be improved upon. However, the facilities are not so wonderful, especially when there are more than 12 people there! There is a decent pool with jacuzzi, both with tepid water. There is one steam room and one sauna. Both are fine, but easily bulging with bodies. The hot tub is really an outside jacuzzi - the water was hot, it was very relaxing, that is until more than four people want to get in! Unfortunately there are only 12 loungers around the pool (health and safety apparently!!!!!) and thus there are a dearth of places to sit. One group of 6 girls shared 3 loungers, whilst others had to patiently wait for them to become available. To add insult to injury, several spectators were allowed in, thus reducing further the available loungers! This needs sorting out. The bar just outside the pool area was reasonably priced, although lacking in variety of drinks. (but the house wine was cheaper in the main bar upstairs, for the same type).
We were on an overnight package, which included superior room and £5.00 off the evening meal per head. Whilst the room was acceptable, it could not be classed as 'superior'. Indeed, it reminded me of Butlins chalets as there were no less than 3 'service' doors for the plumbing, electricity and who knows what else! I have slept in less comfortable beds, but only when in cheap accommodation!
The food in the Normanton Inn was ok: the shared cheese platter as a starter was quite good quality, but the pies for main course were a mistake, partly because it was only half way through them that we realised that we had got the wrong ones. Whatever you do, or do not do, do not have the chicken balti pie! Why not? Try it and live to regret it!
The local ale CPH was pretty good, as was the price per pint.
Would we go again? Possibly yes, but only if we had the more expensive package which included a restaurant meal. I would go to the Titanic Spa in Huddersfield first and foremost, followed by Centre Parcs, followed by Thoresby Hall Hotel before setting foot in the not really a spa Clumber Park Hotel spa! That may sound a little harsh, but all the aforementioned spas have superior facilities to the CPH. There are one or two things in its favour: the staff are excellent, and Rufford Park and Clumber Park are on the doorstep for relaxing walks!

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Verified (?) Visited Nov 2011

I went for a Microdermabrasion Crystal Clear Facial via a Mobdeal so the value was excellent. The therapist was also excellent and she was very knowledgeable. I could see and feel the results and will definitely be returning for further treatments. Highly recommended, small, friendly, well decorated salon.

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Verified (?) Visited Nov 2011

A very nice spa place, with great decorations and good facilities.

Facial I had was ok, really like their products used.

Good experience. Definitely worth to visit, especially with Wahanda's great deal.

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The ambiance was very relaxing, was made to feel at ease & comfortable by the friendly therapist. I didn't think i would have much to lose (only being a size 10) however, i had lost six & a half inches overall. My skin looked much better, less dimpled. Would definately reccomend.

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Verified (?) Visited Nov 2011

I loved the skin consultation as it was very useful. I have a mixed skin therefore I need to be very careful with the products I use. I enjoyed the facial and have learnt some new advices from the therapist. The place looks impressive and very up to date. I will definitely come back.

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My facilal was a relaxing experience. The therapist made me feel calm and comfortable throughout the treatment. The neck and shoulder massage eased my tender muscles. She had a great technique. The atmosphere of the salon and relationship between the staff members was fab! Such a fun team to be around. its nice to see staff members with a sense of humour. I have booked into have my hair done by the salons award winning stylist. Cant wait. 10/10 for this experience.

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Visited Nov 2011

I love this place. Check it out.

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Verified (?) Visited Nov 2011

Great facial therapy. I Came out feeling refreshed and sexier and will definitely go again as it was such great value and the staff were very friendly! Location of the rooms are great too, being so close to westfield, you can stop off for lunch straight after!

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Verified (?) Visited Oct 2011

I had an hour long massage and an hour long facial by Natalie at the OTC. Both were wonderful! The massage was just the right pressure and she paid attention to where i ached! The facial was throrough and also really relaxing and the products she used made my skin glow afterwards. The therapist was friendly and knowledgable and I would not hesitate to reccomend the OTC to others.

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staff very helpful and friendly. when phoned them and while we were there room clean, towels were missing but were brought with in a few minutes when we phoned them.food was ok but not hot and could have been better , pool and spa nice. treatments were excellent. on the whole we had a nice weekend, good value. we would go again.

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Verified (?) Visited Nov 2011

I'm really not one to complain but my whole experience was really disapointing.
The venue was uninviting, and in need of a coat of paint.
The girl who greeted me was pleasant and friendly and her instruction on the wobble machine was clear and helpful.
The therapy room was seriously lacking in ambience - office style lighting, no music and cold.
The therapist though quite pleasant at the end of the treatment didn't look like she wanted to be there, probably as she was full of a cold and proceeded to sniff, cough and splutter throughout my treatment. Being a therapist myself, the massage technique was poor. To be honest I was looking forward for the whole thing to finish.
If you live in the Kings Norton area then the wobble classes are probably worth a go, but I wouldn't recommend the facials or massage based on my experience.

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Verified (?) Visited Nov 2011

I went for a Oxygen facial for the first time, it was a great experience! The staff were so friendly and helpful, they explained the procedures through the facial to ensure I understand throughly what was happening. It was in a perfect location, highly recommended!!!!

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Verified (?) Visited Nov 2011

I had gone with my friend for the offer 2 for 1 rebalancing facial, but unfortunately the staff just booked for one appointment , therfore I waited and my friend went for her facial. My friend was extrmeley satisfied and happy with the Spa London service. The ambience is great and staff is very friendly. And for my facial I have been asked to fix an appoinment before the voucher expires.
Overall it was a very nice experience!

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Verified (?) Visited Nov 2011

the products used were first class, the attention to customer experience was again first class - the venue is a great pop-up space where the staff have cleverly created ambiance of a permanent space. would highly recommend going to have a treatment there :)

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Verified (?) Visited Oct 2011

This experience was lovely - from the extremely nice salon environment, to the lovely kind staff. My therapist explained the treatment through thoroughly and the treatment was extremely thorough. The results were vibrant skin for at least 10 days. Would definitely go again.

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Fabulous value. Hotel in fantastic setting, great views across the golf course and hills. Treatment area very relaxing and therapists attentive. Lunch in the restaraunt went down a treat following the spa. Great experience overall.

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Visited Nov 2011

Small and pokey, overcrowded with staff wondering around. Not a very calm atmosphere as you would expect at a spa. Can only book treatments on line and do not get a quick response when trying to book.

Treatment was however ok for price but would not go back.

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Verified (?) Visited Oct 2011

This was a great find and very good value. I did the spa day with my mum and we both had a lovely relaxing time. The facial was one of the best I've had and was prescribed specifically to my skin type. I really liked the experience showers as they were more enjoyable than a normal harsh cold shower. My only critism would be that they didn't stick to the appointment times I was told and I stayed later than I intended but I didn't mind spending more time in the relaxation room watching the dome as the sun set.

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Verified (?) Visited Nov 2011

I thoroughly enjoyed my spa day at Tankersley. The facilities were really good and the swimming pool was really warm which is a nice surprise as they are usually on the cooler side. The sauna and steam room were good too. The only thing that I didn't like was having to get dressed to go for something to eat and then returning again to change into a wet bikini. Note to self to take 2 bikini's next time! However, the food in the restaurant was very nice.

I would also suggest that it is made clearer that drinks are available in the spa reception area. We would have loved to have a coffee but didn't realise until we were waiting for our treatments (which was at the end of the day) that they were available.

I would recommend the spa day to all my friends.

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Well this was my first ever waxing and i went in with a Hollywod Lycon and WOW!! I was nervous simply because of the pain factor but Theresa my therapist talked me through everything stage by stage as she was waxing and made me feel so relaxed it really didnt hurt as much as i thought it would and the results are amazing, Theresa is really thorough and a hollywood really does mean no hair!!
The i had my facial and again this was amazing, i was made to feel totally relaxed and the ambience and aura Theresa gives off just makes you want stay in that place forever. My skin felt to clear and soft afterwards, i will definitely be making this a part of my monthly routine.

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Verified (?) Visited Sep 2011

Overall a great experience, I went with a friend I had the facial while she had the back neck and shoulder massage. We both enjoyed our treatments, staff was very friendly definitely value for money.

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Visited Nov 2011

I had an oxygen facial at destination skin in Reading, I was really impressed at the service and knowledge of the therapist, Rachel. I wasn't expecting it to be as good as it was. She was very friendly and explained the the process and what it will do for my skin. Yes there is an up-sell, I feel this is to be expected with such a bargain deal, but I didn't feel it was too much and I appreciated the advice I was given.

Overall the facial was about 45 mins, and I was there for an hour and 15 minutes- but alot of that time was chatting with my therapist and putting my make up on afterwards. Not bad for £20!

I only booked one facial through Wahanda to try it out, but I think I will now book the discounted 3 facials deal, as it is such good value.

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Verified (?) Visited Nov 2011

Very nice salon and very helpful staff. The facial was very relaxing and good products were used. Was very impressed with th eyebrow tint. Would go back again. Great location, 2 mins from St Paul's Station.

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Verified (?) Visited Sep 2011

Nice spa - fab pedi area which we didn't try. Pool was nice if quite simple - very uncrowded which was great considering was only a couple of days after the wahanda offer and a saturday afternoon!

steam rooms and saunas were quite small. changing facilities etc adequate.

elemis massage was absolute heaven, best massage i have ever head! facial was really good too. therapist was fantastic, sadly i can't remember her name.

the afternoon tea didnt add much to the experience - it was served in a large soulless atrium albeit with good views of westminster. it was all set up for our arrival which was lovely but the sandwiches were a tad stale and the cakes not the greatest. would have been happy however to pay £67 just for the beauty treatments and use of the spa so cant complain.

would go back - v easy to get to just across westminster bridge. would like to try the balinese treatment next time as its meant to be amazing.

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The massage was really nice however the facial was not as good, the therapist kept leaving the room and didnt seem very interested. The staff on reception were not very friendly and the free glass of wine was hard work to get. They were suppossed to give you wine on arrival however we virtually had to beg for it at the end of our day before we left. We were not given a choice like stated she just took it on herself to bring us what she wanted. This experience would have been better if the staff had been a bit more caring.

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Verified (?) Visited Oct 2011

I had an hour long massage and an hour long facial by Natalie at the OTC. Both were wonderful! The massage was just the right pressure and she paid attention to where i ached! The facial was throrough and also really relaxing and the products she used made my skin glow afterwards. The therapist was friendly and knowledgable and I would not hesitate to reccomend the OTC to others.

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Verified (?) Visited Nov 2011

Great facial therapy. I Came out feeling refreshed and sexier and will definitely go again as it was such great value and the staff were very friendly! Location of the rooms are great too, you can stop off for lunch straight after!

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Verified (?) Visited Oct 2011

The facial was great. The consultation machine was interesting! The products used were good too. My skin didn't look greasy and my hairline wasn't greasy with product either. its very nice

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Verified (?) Visited Nov 2011

My skin did look very nice after the treatment, but not very relaxing as the therapist talked all the time through the treatment about all their products I did find it was a bit of a hard sell place

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Verified (?) Visited Nov 2011

The facial was great. The consultation machine was interesting! The products used were good too. My skin didn't look greasy when I left the salon and my hairline wasn't greasy with product either.

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Verified (?) Visited Nov 2011

Great facial therapy. I Came out feeling refreshed and sexier and will definitely go again as it was such great value and the staff were very friendly! Location of the rooms are great too, being so close to westfield, you can stop off for lunch straight after!

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Verified (?) Visited Oct 2011

Sanctuary I had an hour long massage and an hour long facial by Natalie at the Sanctuary Both were wonderful! The massage was just the right pressure and she paid attention to where i ached! The facial was throrough and also really relaxing and the products she used made my skin glow afterwards. The therapist was friendly and knowledgable and I would not hesitate to reccomend the Sanctuary to others.

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Verified (?) Visited Oct 2011

I had an hour long massage and an hour long facial by Natalie at the Sanctuary. Both were wonderful! The massage was just the right pressure and she paid attention to where i ached! The facial was throrough and also really relaxing and the products she used made my skin glow afterwards. The therapist was friendly and knowledgable and I would not hesitate to reccomend the Sanctuary to others.

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Verified (?) Visited Nov 2011

The massage was spot on with just the right pressure.I would highly recommend this company to any one wanting arelaxing treatment at home or hotel room.Its was very nice and relaxing.



Verified (?) Visited Nov 2011

My mum, sister & I had a spa day to celebrate my mum's 60th birthday. Lovely chilled atmosphere, helpful staff, brilliant lunch & the spa treatments were very good. Excellent value for money & we would definately go back. Just waiting for another deal on Wahanda!

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Verified (?) Visited Nov 2011

One of the best deep cleansing facials I have ever had! Very professional therapist. nice clean salon with relaxing music playing in the background. Good value for money-will definately be going back-thank you.

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Verified (?) Visited Nov 2011

I had a fantastic facial at Bannatynes health club. The products used were great and smelled lovely and my skin looked very clear and fresh afterwards. The staff were all really friendly and helpful and made me feel relaxed.

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Verified (?) Visited Nov 2011

My mother and I went for a massage and facial that was supposed to be done at the same time. Unfortunately a therapist had just fainted so we ended up being done one after the other which was not what we were wanting as we both had an hour to hang around on our own but these things happen! Ambiance and atmosphere was perfect. The therapist, Sabi, was amazing. I have had facials and massages from many people all around the world and she was the best therapist I have ever had. Her massage was a hot stone massage for 30 mins and the facial was for 30 mins also but she was so good it felt like it was for much longer. I would go back just for her, my Mum also had her and agrees! We got to use the facilities which were quite disappointing. Sauna, steam room and pool were a bit dark and dingy. Not worth the "£25" stated. We were then escorted to have our afternoon tea. Views of Westminster and Big Ben and we had the place to ourselves. The afternoon tea was a nice selection of sandwiches and cakes which were ok. Really glad we went as it was enjoyable but I would only go back for a treatment as it wasn't worth the facilities and afternoon tea. Overpriced even on deal.

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Verified (?) Visited Nov 2011

My skin did look very nice after the treatment, but not very relaxing as the therapist talked all the time through the treatment about all their products I did find it was a bit of a hard sell place

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Verified (?) Visited Nov 2011

Lovely facial and massage. We had allowed slightly too long in the spa area before our hair appointment, but they fitted us in early. Very helpful I would recommend as a special day.

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Visited Nov 2011

What a waste of petrol time and money! My daughter took me here for my birthday as a treat. Facilities..non existent, staff..unresponsive, and the food was appalling!!
We wernt given times for our treatments or lunch, the therapists came and got us when they were ready for us, and then left us in a room with a small pot of mud to put on ourselves, not really worth paying for it as it was supposed to be made up for your skin type, only the therapist who made it up hadnt even seen us.
Lunch..my daughter is a coeliac, and asked for food to be provided which she was told wasnt a problem. She asked for tomato soup 3 days before our trip, only to be told they couldnt get tomato soup. We were given small pots of food that had been reheated in a microwave infront of us. Not really a problem as we thought it was included in the price.
We decided as there was nothing to do we would get dressed and go home straight after lunch. We came to pay for our coffees, and were advised that we had to pay for lunch, didnt think it would be very expensive..as we had had reheated pots, a bottle of water and a meringue. £15 each!!!! Plus a coffee, tea and 1 muffin..total £35.05..i can definatley say we wont be returning and i wont be recommending!

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Verified (?) Visited Oct 2011

For the Wahanda price of the treatment, £20 for one facial or £55 for 3, the treatment was good, however, don't expect any miracles or a relaxing treatment. After filling out a long treatment intake form the therapist spends the majority of the time delivering a targeted and ridiculously expensive and pressured sales pitch in order to convert you to a course. The "consultation" takes up almost the entire appointment, and then a 20 minute basic mini facial is given, with no steam or extractions, and only a very mild exfoliant applied to the skin. A mask and serum are followed by the application of an spf, and then the sales pitch recommences followed by product recommendations. Finally, even though you have opted out of receiving e-mail and texts on the intake form, you will still receive sales emails. My skin felt good for one to two days post treatment but for a cosmeceutical product I didn't feel or see any remarkable changes. I know most people would say "what do you expect, with such a low price treatment" but I did expect an hour facial as it was advertised, not 20 mins with a 40 minute sales pitch, and I would definitely have been disgusted if I had bought the treatment at full price.

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Verified (?) Visited Sep 2011

The Spa was out of this world in terms of state of the art facilities , new and thoroughly modern .The pool had jets of water used for physio treatments.
I enjoyed an excellent facial with special attention to the eye area which was relaxing and eyes looked refreshed .

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Verified (?) Visited Nov 2011

The therapist explain to me all the step of the treatment
She knows what she was talking about
The only problem is that she tried to sale to me a lot of products
And to add on treatment to do and to spot problem on my skin
The whole experience was nice

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This is the first poor review i have had to make and it is very disappointing. On arrival no one to greet us that knew anything about our day. We filled in the usual forms and then left for one hour it would have been forever i think if we hadn't gone to ask where the facilities were. The changing rooms small and not enough lockers, when we were trying to find an empty locker we found a dirty towel and dressing gown that had not been previously removed. Before our day at Aldwalk manor I was telephoned to say we had a lunch included in our package I contested this but assured we had and arranged the time to eat and what was on offer for lunch including our allergies. Well guess what no lunch included I informed the staff of my phone call at home and they said it was a mistake no apology. The pool was nice and warm,steam room ok and sauna had no water in to moisten air. One shower out of order and no hand towels to dry hands in toilet area,we had to ask for some. The floor in the changing rooms dangerously slippy no one came to mop area the whole day we were there. This was a poor experience to say the hotel looks very grand. sorry but will not return.

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Verified (?) Visited Nov 2011

the best thankyou wahanda i am looking forward to going again the hotel was lovely it was the best experience ever if it was not for you we would not have gone looking forward to more

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Value for money was excellent, however, the spa manager had walked out a few days before our visit and our appts had been changed without notifying us. The therapists were very apologetic and treatments were great when we got them. The hotel was fully booked and we didn't get the robes we should have had and we were limited to when we could have dinner. Very busy again a breakfast, but the food was very good for both meals. Overall the hotel seemed to be lacking strong management.

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Verified (?) Visited Nov 2011

Beautifully presented room but could have been a little warmer. Lovely staff member who was very knowledgeable about the treatments and I felt very relaxed after the treatment - I will return soon

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Visited Nov 2011

Well, where do I begin... what a disaster of a place! Dodgy entrance, nowhere to wait (let alone relax), dirt and clutter everywhere, zero hygiene... The treatment room was miniscule and really grubby. There was no light (facial at 4pm in November with no light?!!!) and I could hear every word from the next room. There was nowhere to put my clothes or my handbag so I had to leave on the very dirty floor... My therapist was a very sweet girl, barely adult and with about 5 minutes of experience. She had no idea about swedish massage or where to actually find the muscles to treat... The final shock however came when she finished the massage, fiddled with some machines and was about to begin on the facials without washing her hands! I had to ask her. Even though this was a £25 Groupon voucher experience, I still felt ripped off. I left feeling an overwhelming urge to clean myself and all my possessions... I will not be seen anywhere near a Vanessa Blake salon again.

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Verified (?) Visited Nov 2011

I had a very good b'day weekend!! Everything was perfect and I really enjoyed my stay!! Nice and relaxing atmosphere, good choice of food and happy with the treatments. The only problem I could see is that the swimming pool is a bit too small and it's not really for swimming but enjoyed it anyway. Will definitely recommed!

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Verified (?) Visited Nov 2011

This was a free facial experience and whilst the experience was ok i don't think i would be in a hurry for another. The actual venue is really nice and has an instant relaxing feel on entry. The therapist was very nice however i do not feel she had much experience/ expertise in working on black skin and thus left my face looking as though i had applied the wrong colour foundation. I had a white glow which both her and her colleague assured me was due to the moisteriser taking time to dissolve. However, when i got home it was still visible and i had to wash it off.

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Verified (?) Visited Aug 2011

It wasn't my first time at Glamour house, I keep returning as I really like the staff and ambience.
The facial was great, the therapist was very helpful and give me lots of good advices. The massage was OK, not the best that I've ever had but average. I definitely recommend glamour house.



Verified (?) Visited Oct 2011

This was a truly fabulous facial in a modern salon, right in the centre of Bristol. The staff were all friendly, and the lady who did my treatment absolutely lovely. So glad I decided to treat myself to the full course of facials!



Verified (?) Visited Nov 2011

When I arrived I was shown into a pretty room with candles and lovely music. It was a freezing cold day but the room was cosy and warm. Suela my therapist was so nice and the Dermalogica facial was very good.



Verified (?) Visited Sep 2011

Therapist was nice and friendly.
She made up her own beauty products that was interesting, unfortunately, it did not suit my skin.
I had a slight rush reaction to that.

We were not greeted on arrival, but sat down to wait for leisure manager who was busy we were given a short questionnaire to fill in then offered a drink which we did not know if it was to pay for but decided to have it anyway. We were left for nearly an hour sat with our drink, I eventually went to the desk to ask what we were supposed to do next which is very unprofessional, the drinks lady showed us around the facilities and then left us. We decided to go into gym as it was now 11:45 and then have lunch before going into spa as our treatments were booked for 15:45. At 15:00 hrs we decided to have a drink and wait for our treatments, which were ok thank goodness, but the overall experience was very negative, the facilities were very spread out with the relaxation room down a corridor and up the stairs! The only locker available to me was in the direct view of anyone on the corridor and the door had been wedged open so anyone in the corridor by reception could see you. We did not enjoy the day at all, it was not a patch on some of the venues we have been to before.



Verified (?) Visited Aug 2011

awesome, products lasted for a while and was a good sampling of variety. i liked the moisture mask which was a very hydrating item on the list of product offerings that they had.



Verified (?) Visited Sep 2011

awesome, products lasted for a while and was a good sampling of variety. i liked the moisture mask which was a very hydrating item on the list of product offerings that they had.



Verified (?) Visited Oct 2011

awesome, products lasted for a while and was a good sampling of variety. i liked the moisture mask which was a very hydrating item on the list of product offerings that they had.

Have been to jessica for 2 facials now and already got next one booked! I Have experienced many beauty treatments and therapists over the years and I can honestly say that Jessica is by far the best. Her facial treatments are exceptional.

Simple - one of the best facials i've ever had!!



Verified (?) Visited Sep 2011

I visited Serena Beauty Salon in Sept to have an aromatherapy massage and facial. The salon was easy to locate as it was on a main road above a hairdressers. I was given a friendly greeting by Emily, the salon owner who explained that she would do the massage first and then the facial to allow the essential oils to soak into my skin. I very rarely have massages as I often find it hard to relax completely, but Emily was very good and the product she used smelt lovely. I was also surprised that despite the salon being on a main road, there was very little traffic noise which was good. After being left to relax for a few moments I was then given a facial. Emily used a machine to steam my face then performed the extraction ( which I definitely needed as I have lots of blackheads on my nose), then a face mask was applied and I was left to relax for another few minutes. I left the salon feeling relaxed and my skin looked brighter and felt lovely. I was given a price list by Emily and was really surprised to see how reasonable her prices were compared to some of the salons I have visited previously. I would consider visiting this salon again, perhaps to try one of the other treatments on offer.



Verified (?) Visited Nov 2011

The facial was great. The consultation machine was interesting! The products used were good too. My skin didn't look greasy when I left the salon and my hairline wasn't greasy with product either.



Visited Nov 2011

The facial and Massage I received was spot on I booked another treatment for December.



Verified (?) Visited Oct 2011

this place was amazing such a lovely relaxing place to go. the staff were lovely and the value for money was fantastic. We traveled for one hour and it was worth it.



Verified (?) Visited Oct 2011

Great location, facilities are all brand new and loved that they had a powerplate in the gym and a swimming pool! Massage and facial were both lovely and well done but the cherry on the top has to be the "tea". The view across to Big Ben from your table and the executive lounge with its super high ceilings were so impressive, what a treat. And the layout of the sandwiches and cakes was very stylish and I have to say having been to "tea" at the Mill Bank tower the Plaza was better quality and much more variety. Miles ahead of the Mill Bank Tea!

Would definitely recommend you go and treat your special ones! You'll love it .

I have been to see Jessica for a facial twice now and loved it! She put me at ease and is very friendly plus the facial itself was brilliant! I will definately be going back soon!



Verified (?) Visited Nov 2011

I stumbled across this website after searching for a overnight spa break for our friends 40th birthday. We had previously booked to go to a spa in shrewsbury through a groupon offer and after hearing a lot of negative reports we looked at trip advior to our horror to find hundreds of really bad reviews.
We had 3 days to book somewhere else that wasnt going to cost the earth as we was not sure if we would receive our money back from Groupon.
I found this offer on Wahanda and prior to booking it i rang the hotel and spoke to Sarah in reservations, i explained our dilema and she very kindly upgraded our rooms and organised flowers, chocolates etc to be put in the room for the birthday girl. i then spoke at length with Maddie in the spa and she arranged for us all to have our treatments at the same time. They use ESPA products also which i love. They could not have made this trip any better for us. We had a 2 course lunch in the bar after our treatments we was nice...caution the cajun chicken wrap was very very hot and spicy! However the salmon was beautiful.
We then took advantage of the facilities..again all very clean, friendly and refreshing.
Dinner was booked in the hotel restaurant for 8pm, very nice restaurant staff friendly.

We was slightly dissapointment at the menu as we had looked at the evening menu at lunch time and we had decided what we was having for our evening meal.

When we went down for dinner the menu was halved due to their being a shortage in the kitchen.
Not really imopressed, we then asked for a pitcher of pimms to be told they had run out of that also.
The restaurant manager or head waiter i am not sure overhead us talking and asked if everything was ok. I advised him we was disappointment at he shortage of food and drink. He apologised and advised us they did actually have pimms and arranged for us to have a complimentary pitcher on behalf of the hotel. This was a very nice gesture.

The food we choose was very nice and we didnt have to wait long at all from ordering our food before it arrived.

The spa was very friendly and relaxing great massage and manicure from maddies and the 3 other girls had facilals, massages, manicures and massages also by other therapists.

The bedrooms were large, spacious, clean and tastefully decorated, We had a bath with a shower over it and also a seperate large shower cubical.
We had a great hairdryer not your average travel or hotel hairdryer either, the same applies to the iron, just like the ones you use at home.

All in all i would most definatley visit this hotel again.....possibly for 2 nights this time instead of one andi have a hen party to arrange for my mum in the new year so i may see what offers you have on then.



Verified (?) Visited Nov 2011

I stumbled across this website after searching for a overnight spa break for our friends 40th birthday. We had previously booked to go to a spa in shrewsbury through a groupon offer and after hearing a lot of negative reports we looked at trip advior to our horror to find hundreds of really bad reviews.
We had 3 days to book somewhere else that wasnt going to cost the earth as we was not sure if we would receive our money back from Groupon.
I found this offer on Wahanda and prior to booking it i rang the hotel and spoke to Sarah in reservations, i explained our dilema and she very kindly upgraded our rooms and organised flowers, chocolates etc to be put in the room for the birthday girl. i then spoke at length with Maddie in the spa and she arranged for us all to have our treatments at the same time. They use ESPA products also which i love. They could not have made this trip any better for us. We had a 2 course lunch in the bar after our treatments we was nice...caution the cajun chicken wrap was very very hot and spicy! However the salmon was beautiful.
We then took advantage of the facilities..again all very clean, friendly and refreshing.
Dinner was booked in the hotel restaurant for 8pm, very nice restaurant staff friendly.

We was slightly dissapointment at the menu as we had looked at the evening menu at lunch time and we had decided what we was having for our evening meal.

When we went down for dinner the menu was halved due to their being a shortage in the kitchen.
Not really imopressed, we then asked for a pitcher of pimms to be told they had run out of that also.
The restaurant manager or head waiter i am not sure overhead us talking and asked if everything was ok. I advised him we was disappointment at he shortage of food and drink. He apologised and advised us they did actually have pimms and arranged for us to have a complimentary pitcher on behalf of the hotel. This was a very nice gesture.

The food we choose was very nice and we didnt have to wait long at all from ordering our food before it arrived.

The spa was very friendly and relaxing great massage and manicure from maddies and the 3 other girls had facilals, massages, manicures and massages also by other therapists.

The bedrooms were large, spacious, clean and tastefully decorated, We had a bath with a shower over it and also a seperate large shower cubical.
We had a great hairdryer not your average travel or hotel hairdryer either, the same applies to the iron, just like the ones you use at home.
all in all i would most definatley visit this hotel again.....possibly for 2 nights this time instead of one andi have a hen party to arrange for my mum in the new year so i may see what offers you have on then.



Verified (?) Visited Nov 2011

Great value for money. Great day out. Bought as a gift and would visit again. Great range of treatments and not too expensive. Easy to find and the staff are very nice



Verified (?) Visited Nov 2011

Really helpful when booking treatments . Changed my mind a few times . Communication was good as booked everything through email. I didn't have to wait long for a response.

A great facial by Jessica, would have no hesitation in sending any friends it was first class.


Linda



Verified (?) Visited Oct 2011

salon was ideally located, easy to find. The staff were friendsly and warm, and the consultation I had was very informative. I was looking at skincare, and was given some great great advice. thanks!



Verified (?) Visited Nov 2011

salon was ideally located, easy to find. The staff were friendsly and warm, and the consultation I had was very informative. I was looking at skincare, and was given some great great advice. thanks!



Verified (?) Visited Aug 2011

I had a caviar facial and it was lovely and very luxurious, I felt really relaxed afterwards. My therapist was friendly and helpful, and gave me some good advice on skin care. A very nice experience.



Verified (?) Visited Oct 2011

Really enjoyed my experience with 108 New Bond Street salon. The therapist was really nice and used only organic products. My skin felt hydrated afterwards and looked glowing. Would recommend.



Visited Nov 2011

I went to the vanessa blake spa for a facial and massage
i was very happy with the service i recieved. my therapist was lovely and gave me useful info.
i re-booked for next month :) xxx



Visited Oct 2011

I visited Nita for a package of Environ facials, having not had these treatments before Nita put me at complete ease and explained the products and treatment to me showing off her vast knowledge.

Nita talked me through each stage of the treatment which was very relaxing and my skin at the end felt amazing!

I would definitely recommend Environ facials and products and Nita as a therapist, in fact one of my friends has already been for a facial with her on my recommendation and I've got another one considering it!



Verified (?) Visited Sep 2011

We went as a group and all had a lovely day and thoroughly enjoyed the whole experience. The staff were very helpful, proffessional and friendly. I would definitely recommend to a friend and would certainly go again.



Verified (?) Visited Sep 2011

The therapist was wonderful! She was so thoughtful and even had an electric blanket so I wouldn't feel cold. The ambience was so-so since it was just one room and really rather dark but the treatments were really good. The massage was very relaxing and the facial was quite good but I did notice I still had dried on bits of facial goop after I was done. Still, it was completely worth it for over 3 hrs. of relaxation!



Verified (?) Visited Nov 2011

Great location. Staff were welcoming and friendly, very professional.
The treatment room was spacious and clean. Products are very nice, smell great. Got a bit of skin rash next morning but my skin is sensitive. It was really relaxing and came out feeling refreshed and pampered.
Would definitely recommend. It’s expensive but would like to visit again and try another facial.



Visited Nov 2011

Went to the salon yesterday. First of all, what surprised me is the young girl. I spoke two time with her on the phone and both times she was quite unfriendly and rude. I had a feeling like I was disturbing her.
When I came to the salon, no smile, they didn`t even propose me to take a seat while they were discussing which therapist should take me. The place is quite ugly, won`t come back. However, I should say that the therapist was quite good, I say quite because she almost burned me with steam machine, it started to pour the hot water. I know it wasn`t her fault but it left a bad impression. Overall, she made a good treatment and I was happy with the result.



Visited Sep 2011

The facility is in serious need of a revamp! The bathroom was very untidy and dirty. The rooms were tiny and looked very shabby. The treatment themselves were good.



Verified (?) Visited Nov 2011

The hotel was very easy to find 10 mins walk from bus / tube station. The staff were lovely and friendly. We had a £7.00 lunch voucher included and there was plenty of choice esp vegetarians (range £4.00-12.00) I had chinese noodles and they were delicious.
The wet spa was lovely - not busy and sauna/steam fab but there was a lack of comfy chairs that you would expect to be around the pool. There was 3 heated chairs which were taken "reserved by towels" for most of the day and the only other place to sit was bolt upright on hard chair not great for chilling and reading mags!.
Treatments were amazing exp back massage and facial. Therapist very proffesional and friendly. I was a bit let down by the mini manicure 25mins it was actually just a file and paint. Happy with the paint but I was looking forward to having my hands massaged a bit.
Overall very happy



Verified (?) Visited Nov 2011

Lovely environment, very clean, spacious and beautifully decorated. The Ayurvedic massage was superb and the facial excellent. The Ayurvedic oils and creams are excellent on the skin. A wonderful experience and looking forward to my next appointment.



Verified (?) Visited Nov 2011

I could use the facilities ie. pool, sauna and steam for only 1 hour but so could the children of the hotel so it was very noisy and not at al restful. The spa is cleanand the staff very agreable. The treatments were relaxing and the tea was fantastic !



Verified (?) Visited Nov 2011

nice venue and easy to find. pleased with all treatments but especially moroccan oil facial. very-very good results. liked surroundings very much. overall nice experience. will book again. highly recommended.



Verified (?) Visited Nov 2011

Conveniently located in the House of Fraser. The reception was bright, clean and the therapists were attentive and friendly.

During my consultation the beauty therapist spent a lot time talking about my health, skin regime and analysed my skin in a machine.

She then made several suggestions of what treatments I should have. She then went on to up-sell me, which I wasn't surprised as it is a business and the suggested treatments were needed anyway.

The facial was good, she was gentle and my skin was glowing afterwards.

My suggestion for Destination Skin is that they need to create more ambience. (1) Lights need to be very low, (2) the music was too upbeat, a lot women like really calming music when have treatments (3) a blanket would be nice and more comfortable than hard towels (4) some form of smells in the room create a beautiful ambience as well... so this really needs to be improved as it felt as if I was in the dentists....

If they can improve these things, then I can see myself becoming a regular...

GOOD FACILITIES AND WAS VERY CLEAN. WOULD HAVE LIKED A DEAL ON LUNCH AS IT IS VERY EXPENSIVE TO EAT/DRINK THERE. ALL IN ALL A GOOD EXPERIENCE AND ENJOYED THE RELAXING FACIAL.



Verified (?) Visited Oct 2011

We really enjoyed our evening, setting was lovely and treatments were fantastic although too short. Left Moddershall Oaks feeling very relaxed and all very happy with the treatments, we would return again in near future.



Verified (?) Visited Sep 2011

The place was tucked away downstairs within a shop, it was not in pleasant surroundings. However the therapist was great she knew her stuff and did a great job of the facial I thoroughly enjoyed it. Based on the treatment I would recommend it but the actual place was small.

very nice venue, the room was very nice and tranquil. Friendly staff, excellent treatment, nice elimis products. Therapist explained the facial and the products used and what benefit i will have from the products.



Verified (?) Visited Nov 2011

The facial has made my skin feel much less irritated,and even my breathing feels easier.I am not sure which ingredients were used(I should have asked)but they appear to have been effective.the spa facilities are good with jacuzzi,sauna,steam room,and swimming pool.
It was a relaxed and quiet atmosphere,much different to some of the leisure centres and gyms I have been to.
The only thing which could be improved is the provision of shower gel.
All in all a pleasant and relaxing day.
If you are having a facial try to arrive about 2 hours before to make the most of the spa facilities.



Verified (?) Visited Oct 2011

I went to the Amida Spa with a friend recently. It's a nightmare to get to, unless you live close by. We went there on a weekend and the nearest rail lines had engineering works.
The spa itself is nice and I would give it 3 out of 5. the therapist was brilliant but the staff at reception was arrogant. Wouldn't necessarily go back there if everything taken into consideration.



Verified (?) Visited Oct 2011

I was very pleased with the treatments I had here, it exceeded my expectations! On arriving I was asked to complete a detailed form, which asked lots of questions about what products I use on my skin and how often. I had a wonderful CACI mini facial and eye treatment. The treatment was explained, how it works and its history of use. The facial was very relaxing and felt wonderful. My skin was then put under the magnifying glass for closer analysis. It was like having my fortune read! She told me which bits of my face I hadn't been washing as well as others and where my pores needed more cleansing. She certainly knows her stuff. She gave me advice on what I should do to improve my skin. I asked about the CACI treatment and was told how much it would cost for a course (unfortunately out of my price range). I didn't feel like I was being given a sales pitch though, and was offered a treatment at a discounted price (I'm saving up my pennies for another treat).
I would definitely recommend this to a friend and hope to return soon.



Verified (?) Visited Oct 2011

Overall I was very disappointed as this was advertised as a spa day and the facilities were poor. The sauna was not hot and the pool was tiny. The massage was ok.



Verified (?) Visited Nov 2011

The therapist was helpful and tried to make my experience as good as possible, The only downside was that even though I said that I have sensitive skin still the Oxy facial gave me a reaction and I didn't notice a super glow as I was told I would get...not sure if I would try again!



Verified (?) Visited Nov 2011

Lovely therapist, very friendly and welcoming. Treatment was very relaxing and my skin felt wonderful afterwards. Would recommend the Environ facials to everyone! The products go deep into the skin to leave the skin feeling amazing.



Verified (?) Visited Nov 2011

My friend and me arrived two hours prior to our booked treatments. We were greeted by a friendly receptionist and offered drinks while we are filling in our treatment enquiry form. We have used their saunna, steam rooms and of course the swimming pool. My therapist has given me a relaxing facial and the mask was great!

Ok, went here as I had a deal, two for one including facial, indian head massage and Spa (pool etc). The starting point is that when you arrive the spa is billed as LA Fitness which is confusing. The small slightly grotty treatment room for two people is not great. The dermalogica facial was good and well worth the cost alone. The therapists were good. The rest was downhill, the spa was a sweaty LA Gym with a grotty changing room with badly chipped tiles on the floor which were dangerous. The pool was smaller than expected from the photos,nowhere to lounge /relax and very dark and taken over by bully boy city types who forced my friends out of the water - so I opted not to use it. So upshot, is the deal was good just for the facial but don't try to make a day of it as it is not that type of spa! The treatment should have been four stars and the environment 1 star so came out as a 3 star!



Visited Nov 2011

I had one of the best facials that I have ever had they have a gread Microdermabrasion treatment and I was able to see the skin and blackheads that came off my face. I am a member of Champney Spa in Ashby De La Zouch and the Therapists are Just as good as the ones in Champneys.

My face is still feels super soft.



Verified (?) Visited Nov 2011

This small salon was very welcoming . Beauty products used were vg quality and the salon was kept clean and tidy. They also operate an impressive vibrating plate class on a regular basis. Although situated in Kings Norton just across the road is a regular bus service to Birmingham and Solihull and other nearby districts. My visit was most enjoyable and excellent value..



Verified (?) Visited Oct 2011

I went to the spa with a friend as a treat and what a wonderful day. The facilities are top class, the ambiance was perfect for an extremely calm and relaxing day. The hot tub was great fun, especially with the added glass of bubbly! The staff were thoroughly professional and friendly. We had pre booked treatments but on arrival asked for further treatments. We were a little pushed for time but the members of staff were very accommodating and shuffled the day around so we could fit them in.

The spa itself is in a beautiful setting and the decor was just perfect. Each relaxing room allowed for total enjoyment, peace and quiet and a little opportunity for a snooze!

All three treatments were fabulous. The facial was thorough and relaxing, the pig in mud experience was unusual and the back massage was fantastic. The therapists were professional and the treatments were completed to a really high standard.

All in all, we both had a wonderful day, despite it being some distance from where i live, i wouldn't hesitiate to visit again. Well done.



Verified (?) Visited Nov 2011

The treatement at Purity was perfect after work where I wanted to relax and loosen up my muscles. The settings in the treatment room was great, spacious and airing which was not what I thought it would be. Defintely met my expectations from being inside Hilton Hotel on Park Lane. Only down side was that they had to ask me what treatment I was having, they didn't know so there seem to be some confusion but I didn't mind as the treatment was spot on. Would recommend to friends if other offers from the spa was provided.



Verified (?) Visited Nov 2011

I like the venue as it is very easy to find. The ambience and the staff is also very nice. I have had done 2 treatments so far and have booked my last one. I had different therapists so far and found them both professionals.



Verified (?) Visited Nov 2011

I had a lot of problems with booking this, originally purchasing the voucher in March and couldn't get an appointment until November. When I arrived there were about 4 staff at the front desk, and all seemed to be in confusion. After this poor start, the treatment was excellent though, the therapist was really lovely, and checked everything was OK throughout. But the overall experience was I felt like I was being 'processed' - one in a line of many. Wouldn't go back.



Verified (?) Visited Nov 2011

A great treat. Sophia was brill n gentle. It was a nice and relaxing atmosphere. CD player was playing up a bit, but I didn't mind that as the surroundings were calm and peaceful. I would definitely want to go for another facial treatment at Sophia's. Location was nice and easy to find and I managed to find parking right outside the venue. Thanks for de-stressing me Sophia !!!



Verified (?) Visited Oct 2011

Lovely night away with a group of friends. Spent most of the day in the pool and jacuzzi, facial was one the best ive ever had. Couldn't fault the lunch (paid extra for) but meal at night a bit disappointing (£5 voucher towards cost of, supplied with deal) waited a long time to be served and couldn't get what we ordered, (they said they were changing the menu). Other guests attending a wedding were a bit noisy until the early hours, but this really wasn't the hotels fault. Definately would go again, if the deal was repeated, although not if there was a wedding on.

I went along for the taster treatments and also added a full pedicure.
The day was exceptional value for money, the atmosphere, and quality of the treatment rooms was wonderful and the professionalism of the staff made me feel totally relaxed. I would buy again and again for friends and family as presents and can't wait for my next visit.

This is totally my favorite Spa and i try go least once a year . Staff and welcome was outstanding and was amazed by the overall spa . The candle pool is awesome could stay in there for hours , my treatments were lovely and therapists very professional. The only negative was when we stayed overnight , when we had dinner the hall was cold , and when we went up to our room it was even colder only to discover the heating had broke , we was brought heaters in the end.

I also have my own business dealing in holistics and based at Anthony John Hair Salon . I Felt in need of some pampering myself so Sophia offered me one of her facials, i have had several facials in diiferent salons and spas and honestly have to say i had visible results. Sophia also massaged my neck and across my shoulders with a great firm massage . Sophia offers a great value treatments .



Visited Nov 2011

I would definatlt recommend Beautify! The facial was the best I've ever had!



Verified (?) Visited Nov 2011

I only bought one of the oxygen facials and wish I had of gone for the three. It was a lovely facial and my therapist who I see regularly Victoria is fantastic. I love this place!!

overall this is amazing relaxing place to be, i went there for two days/night for my birthday just to relax and chill out. the room was lovely, comfortable and spacious-didnt have a fridge which would be my only complaint but it had tea/coffe and water etc was a nice touch. the tv/internte access was good but a small extra charge to use movies/internet but reasonable price. the health club was good-lovely sauna, hot tub and pool which was so quiet and most of the time we had the place to ourselves. the staff were great and the beautician was amazing! her treatments were great and reasonable prices-pay her direct not through the hotel as it costs more but she makes you feel totally relaxed and helps out with any aches/pains. whish i lived nearer so i could use the place regulary as its one of the best hotel/spa places ive been to and the food was good, recomend anyone going there if youre after a lovely quiet relaxing break.



Verified (?) Visited Nov 2011

I visit this clinic regularly and would recommend it to my friends. The staff are great and very friendly. Since starting my treatments my skin has improved 100%, my acne is in better control without the need for prescriptions from the doctor.

The latest facial I had was an Instant Radiance Oxy Brightening facial, it improved my skins radiance and controlled my spots that had erupted due to a bit of stress just now. The treatment was very relaxing and well worth the money.

The gym was well equipped. The swimming pool was warm but unfortunately the heated relaxing chairs weren't working on the day. Overall though a bargain.
Treatments were lovely, very relaxing.



Visited Aug 2011

Wow what a selection of OPI, and the facial is amazing, I've never felt so relaxed!



Verified (?) Visited Nov 2011

The Norton House Spa is my favourite spa. I love the hydrotherapy pool.

I had an exotic moisture dew facial which left my skin feeling soft and fabulous and then later in the day I had a back, neck and shoulder massage combined with hot stones. My therapist for the day was Laura K and she was excellent - my massage had the right level of pressure.

The whole day was very relaxing and my only comment for improvement is for a reduction on prices mainly of the drinks as a tea or coffee was around £3.80 which is very expensive



Visited Oct 2011

"I have been waxing for years, but I have never before had such a relaxing waxing experience! It was virtually painless, and the results were wonderful. The attention to cleanliness was impeccable. I also had an eyelash tint, and was really pleased with the result. As a mum of young children, the home service offered by The Wax Room made it the perfect choice for me. It was also great to have the treatments done in the comfort of my own home. I am so impressed, I will definitely be calling back for my next wax!"



Verified (?) Visited Nov 2011

It was my second visit to the Swiss Cottage SPA. The therapist was very professional and I felt relaxed after the treatment. My skin was very soft and smooth for a few days after the treatmnet. The therapists use Thalgo cosmetics, which is a great plus. The SPA is very clean and well managed.



Visited Jul 2011

expected more from a sandbanks spa :(

I also came in once for waxing which was really sore and she left lots of hairs :( i expected more from a "SPA"



Verified (?) Visited Nov 2011

really great day, loved the facilities and location, would definately recommend to friends and family. The treatments were really good as well, I felt so relaxed after my massage and would love to go again.



Verified (?) Visited Oct 2011

Overall a good experience, the facials were amazing and i would definitely go back however manicure was not very good and "quick dry" product didnt work as they were smudged before we left.



Visited Nov 2011

My friend and I went here with Groupon vouchers - £25 each for a half hour facial and hour long "swedish" massage. First impressions - "how the hell do I get in?" Once inside, they weren't ready for custom; the staff were just arriving and gossiping about their weekends and slagging off their boss, totally oblivious as to how unprofessional and unwelcoming that is. I was given a cup a tap water in a mug and then sent through to my treatment room where I had to just dump all my stuff on the floor as there was nowhere to put it. When my friend arrived for her later appointment, the one chair was taken up by a member of staff and they left her standing by the door while she waited to go in for her treatment... Once in the treatment room I took my kit off and waited under the blanket for my therapist (who was actually very sweet, just very inexperienced and clearly unhappy in that salon). I felt about as relaxed as I would waiting for a nurse to come in and give me a smear test... The room as freezing, really bright (if you'd jumped up at the window you'd be able to see in from the street), no music and paper thin walls, so you could hear all the salon chat around you. Another therapist came in half way through my massage to grab some equipment. My friends therapist nipped out during her treatment and she heard her say "can someone grab me some fags?!" ...The treatment itself was pretty rubbish. I'm so glad i didn't pay full price, and I would never go again!!



Verified (?) Visited Aug 2011

My best friend and I really enjoyed the experience at Solihull. Everyone was friendly, and the therapists were excellent. We were in the gym and the equipment is in good working order, and tried a couple of classes which we booked prior to arrival - they were good fun too. If you want to try a class it's best to call a week before you go, get a schedule and book ahead as you are unlikely to get in on the day. The cafe serves good food, limited menu but fine for lunch. I was surprised however that now you have to pay a small charge for using the robes and slippers which didn't used to apply. Even so it was a good day out for us both.



Visited Nov 2011

This is a funny salon - it's very tucked away, outdated and cluttered inside. However surprisingly the blow dry was excellent (as was the hair wash) and although the beauty therapist didn't speak any English she was well trained in what she did. I had a voucher for a mini manicure, back massage and facial - all were great. It was a little strange conversing only in actions but for the price I would definitely recommend.

I had a Wahanda voucher for a paint & shape and a facial. The overall experience was good, not brilliant. Nice welcome - got given coffee and biscuits while I filled out a treatment history form. The treatment room was nice, relaxing music playing and comfortable. My therapist was fine - the nails were painted ok and the facial was ok. The nails are painted while lying down which is a bit unusual. I have a lot of Dermalogica facials and she cut a lot of corners and tried to pitch a lot of products. She put on the steamer for 15 minutes and went away to chat to her friends, the massage bit was only about 5 minutes and the mask was left on for 20 minutes - equally while she left. I wouldn't go out of my way to return as she wasn't a great therapist.



Verified (?) Visited Nov 2011

I made an appointment for Saturday 5/11 over a week ago and it was fine. On the day, I called to see if they could bring my apt forward but was told this wasnt possible so I kept the original at 2.30 having received a text the day before confirming my apt for 5/11.

The trains were running late so I called the salon to inform that of this and was told that there was no appointment for me and I couldn't book for another day which doesnt make sense when they clearly had messed up my apt since my morning call. I spoke to the manager who promised to call me back and has failed to do so but suggested I get a refund from Wahanda which clearly doesnt account for the incovenience, cost and sheer waste of my afternoon. No apology or explananation.

Clearly manners are missing and pigs fly at this venue. They have no explanation for the text which confirms my appointment but which they could not locate. Dont waste your time going if this is the treatment you receive on the phone before you get to the salon!

Lovely venue and great facilities in the pool, steam room and sauna. Spa rooms are lovely and used Elemis products which are fab. I've been before and would definetely go again - no hesitation recommending the hotel and spa.



Verified (?) Visited Oct 2011

I booked the Oxy facial as it was advertised to help calm skin which was prone to acne and I had a few spots which needed clearing. I was able to make a last minute appointment, which was great. The salon is very bright and sterile - giving the appearance of a "medical" clinic rather than a soothing day-spa type ambience. My therapist was friendly and explained the procedure in detail, also offering me various other add-ons I could purchase. I was a bit surprised to learn from the therapist that the Oxy facial is more for anti-ageing than acne, but gave it a go anyway. Overall, the experience felt very clinical rather than soothing/relaxing; but I found it did settle my skin over the next few days. I was pleased with the results and found it a good deal at £20 - but wouldn't go back for a full price facial.



Verified (?) Visited Oct 2011

As i dont normally go for any beauty treatment so having a beautian to touch my shoulders for massage, face and head for facial as well as feet for pedicure was weird but i immediately fell in love with the treatment. The massage had left my body refreshed and facial left my face very clean. I loved my pedicure, and i think from now on i would visit the salon more often!!!
i definitely recommend this treatment to anyone.



Verified (?) Visited Oct 2011

I have read all the reviews AFTER i bought the coupon for myself and my sister for her birthday, and the more i read those comments , the more i was worried that i made the wrong decision as my sister doesnt normally go for any beauty treatment and i really didnt want to 'scar' her for life!!!

The fact that we had very little expectation held indeed giving us a great surprise!
Yes, the venue was not big, in fact was quite small, but as long as it was big enough for us, that was ok and yes the venue was not conveniently located in the prime area or on the main road but the staff had given very clear direction over the phone which it didnt take us long to find the place at all.

As soon as we got there, we were given a very big and nice welcome to make us feel very comfortable , then we were given a questionnaire to fill out general medical history and skin problems after finding out my sister and i both had sensitive skin, we were given a very thorough description on how the treatment was given and the products were mild enough even for sensitive skin.

I had the pedicure, facial and massage done, pedicure was advised to be done first follow by facial and massage so nail vanish can be left drying while facial and massage were doing, smart! I fell asleep very quickly with the relaxing massage, and i felt refreshing with the facial as well, when i finally got up, my pedicure was dry, i think that was the first time i didnt have to wait for the nail vanish to be dried when getting nail done and we could go home as soon as possible!

I think it is a very good value for money treatment and i definitely plan to revisit this place in the future.



Visited Nov 2011

Using a groupon voucher I visited perfect feet for a spa package. The spa is a quite hidden away so I had to phone for directions. When I arrived the staff greeted my professionally and then took me into the beauty room for my facial and massage which was exquisite. One of the main reasons I booked was because they use guinot products for the facials, I then had the fish pedicure which was ticklish but enjoyable after 5 minutes - maybe I wouldn't do the fish again just by itself but good to try once. I was an offered an iPad to use as well which was great as i could check my emails and then had my toes painted, I was spoilt for choice in choosing a colour due to their big selection. I live 3 minutes away and will be returning on a regular basis. Thank you perfect feet



Verified (?) Visited Oct 2011

I had a revive and glow facial. The treatment room was lovely and very peaceful. The bed was very cosy and I had a duvet on me so I was lovely and warm. The facial was one of the best I've had in ages. The therapist was very friendly, professional and very good at facials! She also offered advice on improving my skin care routine. Would definitely recommend having a facial here!!



Verified (?) Visited Oct 2011

I would recommend the moddershall oaks to all thinking of a night/day or overnight stay, the surrounding are contemporary and scrumptious, the food is amazing, the staff are great!

The relaxing pool area is exactly that and great to kick back and unwind.

You feel completely stress and care free when leaving. I would definitely pay the extra for the luxurious stay again, it was worth every penny, the room was gorgeous, although i don't think the bathroom was quite in keeping with the room though.

I do think they could do with another waitress in the restaurant/bar, both times i have been it has taken a while to be seated and to be approached for a drink, this is not down to the staff being lazy, i just think they are slightly understaffed.



Verified (?) Visited Oct 2011

Tanya is very nice and has a wonderful pair of healing hands. She's curtous and explained to me what she's doing every step of the way. I felt really relax and re-energised afterward.

All staff were welcoming and friendly - facial good - however pool, sauna, steam room facilities were dated and in need of a refurb, beware there are swimming lessons taking place at certain times of the day. Sauna and steam room small so can easily get crowded if more than three of you are in there!



Visited Nov 2011

I used a GroupOn voucher for manicure, pedicure and a facial. The pedicure was very unsatisfactory as the dead skin was not taken care off (which made it pointless). I waited to the pedicure to dry for about 40minutes and yet it was completely damaged after I went home (I wore shoes, obviously, but it is not the first time I have my pedicure done in the winter!) My manicure was even worse - the shape is not good (the nails on my left hand are slanted to one side). It's been only 3 days and the nail polish on four on my nails has peeled off to the middle (and, no, I haven't washed dishes or cleaned with detergents). I have a slight doubt that no top coat was used... The facial was average as well - just a wash and some face mask, while I obviously needed the blackheads taken care of. As a whole, I'm sorry to say, just because the girl was very nice and friendly, but I regret spending any money at Blade Runners as none of the treatments was professionally performed.



Verified (?) Visited Oct 2011

I booked to have my facial done last Sunday afternoon as a treat for myself. The ambience in the spa was really calm and relaxing, the treatment room was tastefully decorated and the staff were pleasant. My therapist asked if I was allergic to shellfish as she explained that the ingredients contained algae, but I was fine with this. All in all, it was a very relaxing and enjoyable experience with a friendly yet professional therapist.

I visited Urban Holistics today for the first time for an aromatherapy massage and facial. I found the salon easily and received a warm welcome upon arrival.

The lady that greeted me took my information down and took me straight to the treatment room, which was nice as in most places they make you wait. Having had very negative past experiences of using vouchers and not receiving my full treatment time, I knew that this was the one thing I would be basing my entire experience upon.

The first treatment was the facial, which was good but 10 minutes short of the 1 hour that it was due to run. The beautician was good at her job, and did look after me a lot. The only slight criticism I have, is that there was a very faint smell of cigs and alcohol on her, and as a non smoker and a teetotal that did put me off slightly. However, she did a brilliant job and washed her hands before starting the facial, which was a nice touch I have been to places that do not care to do this basic hygienic routine.

The aromatherapy massage was very good and relaxing. I actually fell asleep several times. The only annoying thing like mentioned in other reviews was that when someone rang the door bell or the phone it disturbed the atmosphere. The massage was slightly longer than an hour, which was a nice touch to compensate for the shorter facial and that was done without me offering any feedback about time.

Having visited many salons before, I found this to be a very clean and well stocked place with professional staff. They stock all my faves like Bare Minerals, MD Formulations, Dermatologica. I am actually planning to book a series of peels and microdermabrasions with them, but before commiting to that I'll be going back for some more trials.







Verified (?) Visited Oct 2011

My experience with Ruby May was very enjoyable. The receptionist was very welcoming and I was seen by massage therapist straight away. I am not normally one to choose a facial, but it was part of the deal on Wahanda and it turned out to be the best part of the treatment. I would highly recommend it. The only problem I had with the experience, and its only very small, was that my name had been copied down completely wrong when I made my appointment over the phone. Apart from that, perfect!



Visited Aug 2011

I have been to WTSpa on numerous occasions and have had various treatments there and i can only say how professional and perfect this spa is. Every one of my experiences have been so positive, i just wish i had more time to go more often. I have no hesitation in recommending this spa, from its warm and cosy ambience to its friendly and very knowledgable therapists and of course its perfect location. Since going to the spa I have started using some of their products on my skin, namely Environ and Dermalogica and they are making a big difference which I am very pleased about. It is definitely worth giving it a try!



I just cannot understand how you canot like Pasha Clinic. Great value for money and a great team whom are very knowledgable. Dr Kargin is always around and gives great advice, she doesnt spoon feed you to buy treatments which I have witnessed in a lot of clinics instead gives you the right advice and if the treatment is not for you she will tell you not to waste your money, even if she isnt around her assistant is very knowledgable and hes a male :D

Started in 2009 when I purchased full body laser hair removal for £1000 unlimited sessions (the clinic opposite in maddox street wanted £2500 for 6 sessions using the same laser!). I have had 20 sessions now and only coming back once every year. have had a reduction of about 80% and to be honst im happy as it is as the remaining hairs are very fine and take a long time to grow back. What impressed me about Pasha Clinic is that every year they change there laser machines to bring in the latest technology I started off with a yag laser then q-switch then alexandrite and now a diode laser which is amazing and pain free. I had various other treatments with the clinic including regen cellulite treatment purchased via groupon and also microdermabrasion purchased via groupon have had no problems.

The only negative I have with Pasha Clinic is trying to gert through on the phone as the lines are near enough constantly busy however found a ressolution for that as well just send emails now.

The staff are very friendly and will ressolve any problems for you at the reception. Some of the girls dont speak great english however very good at the treatments and I suppose im not there to socialise but to have my treatment.

Great value for money and will continue to have treatment with them for a long time!

Havnt witnessed any of the occurances below and must say unlucky for you guys :D bring on the next groupon deal!



Visited Nov 2011



I just cannot understand how you canot like Pasha Clinic. Great value for money and a great team whom are very knowledgable. Dr Kargin is always around and gives great advice, she doesnt spoon feed you to buy treatments which I have witnessed in a lot of clinics instead gives you the right advice and if the treatment is not for you she will tell you not to waste your money, even if she isnt around her assistant is very knowledgable and hes a male :D

Started in 2009 when I purchased full body laser hair removal for £1000 unlimited sessions (the clinic opposite in maddox street wanted £2500 for 6 sessions using the same laser!). I have had 20 sessions now and only coming back once every year. have had a reduction of about 80% and to be honst im happy as it is as the remaining hairs are very fine and take a long time to grow back. What impressed me about Pasha Clinic is that every year they change there laser machines to bring in the latest technology I started off with a yag laser then q-switch then alexandrite and now a diode laser which is amazing and pain free. I had various other treatments with the clinic including regen cellulite treatment purchased via groupon and also microdermabrasion purchased via groupon have had no problems.

The only negative I have with Pasha Clinic is trying to gert through on the phone as the lines are near enough constantly busy however found a ressolution for that as well just send emails now.

The staff are very friendly and will ressolve any problems for you at the reception. Some of the girls dont speak great english however very good at the treatments and I suppose im not there to socialise but to have my treatment.

Great value for money and will continue to have treatment with them for a long time!

Havnt witnessed any of the occurances below and must say unlucky for you guys :D bring on the next groupon deal!

I've been in Your Style few times and I am always very happy.The staff is very friendly specially Alicia, she is lovely and welcoming. I was very satisfied, the results were just perfect, and prices.....very resonable!!!
I will definetly come back again!



Verified (?) Visited Nov 2011

I had an oxgen brightening facial and it was absolutely wonderful, my skin felt so smooth after the treatment, and brighter. The therapist seemed very knowledagable too about skin and other therapys I could also try out and about the products they sell which would be good for me to use. The only negative thing I will say is that the therapist did push indirect for me to buy products in the shop, I purchased one item which was a daily facial wash and it is really working well for me.



Visited Nov 2011

I went yesterday for an hour facial, I wasn't disappointed with the treatment! My facialist is very knowledgable in assessing what my skin needs. I felt relaxed and for the first time in soooo many months, my face looks refresh, relaxed & really clean.



Visited Nov 2011

I was refused treatment for a facial due to a medical treatment I was having but which had no impact on the facial and vice versa (and I was honest about it which perhaps I shouldn't have been!). I was recommended the treatment to relax and de-stress me and give me a treat. The therapist had no idea how to communicate and the manager, *name removed* was even worse. They had no discretion or diplomacy and could only cite "company policy" and told me to contact Wahanda for a refund. There was no apology or possible offer of resolving the situation. I will never ever go to this or associated salon again...their attitude and professionalism is severely lacking in every way. Bad experience......and I will go elsewhere where they do not have such a discriminatory approach.

I had an amazing time, and it was lovely. Staff are friendly and very polite. It was my first facial and I really enjoyed my experience. I would highly recommend this to anybody. Refreshments were provided and were very luxurious. I did find it hard to find, however it is located in the heart of Manchester city centre.



Verified (?) Visited Oct 2011

Overall experiences was ok - felt that the therapist was just very focused on trying to sell me a package of treatments. The facial was ok but expected more for an Oxygen facial than what I got. Quite basic to be honest.



Verified (?) Visited Oct 2011

My therapist was lovely and gave me really good advice on what would be best for my skin. I loved the treatmen (Oxy Facial) and my skin felt great afterwards.

Overall experience was excellent!!! Amy the staff member was very friendly and nice. It was quite relaxing and good experience for a good price and variety to choose. Very neat and clean.



Verified (?) Visited Oct 2011

Hi I liked the venue being the heart of the City but felt out of it due to how busy it was the gym facilities were good though. I thought there couldve been a class or something but it was fun and good to walk out into the heart of the city.



Visited Aug 2011

I had a bad experience else where ,so was treated very well, the staff were loveley polite and curtouse, the stone masage was amazing and she listened to me when i asked her to be more firm with the masage. the pedicure was perfect i dont like anyone touching my feet and it was heaven. the facial was revitalising and my face looked healthier and fresher when leaving, the head masage was a disapointment but other people may benifit from it. when i came out and relaxed on the beds with a glass of fresh orange and then herbal tea, i had a blanket over me but felt my feet freezing could have done with my cosie toes on maybe next time. FAB FAB FAB



Verified (?) Visited Aug 2011

The staff were very friendly and chatty. the salon is in a very rough area and I was a little afraid to leave my car whilst having the treatment. The power plate exercises could have been more challenging. When in the treatment room thee was a lot of noise from the rest of the premisises ie loud music and general chat, a relaxing cd would have been nice to drown this out.
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Verified (?) Visited Oct 2011

The atmosphere and decor is quite neutral and clinical but for a good reason: they are more of a beauty clinic than a simple beauty parlour. The therapist I had was knowledgeable and professional. The oxy facial I had was pure bliss and I could see and feel my skin looking better.



Visited Nov 2011

This is one of those hidden retreats everyone looks for around Stoke Newington. It's hidden away on Church street.
Oya who is the beautician there is amazing she's really warm hearted and is really credited at what she does. The products she uses are natural and smell devine!
Can't wait for my next treatment



Verified (?) Visited Oct 2011

I went to the Wahanda evening with a friend and thoroughly enjoyed it. Upon arriving we were greeted warmly and directed to an area with free drinks and food. Once seated a lady came over to ask us if we would like a mini treatment and my friend and I both opted for facials.

The facial was lovely and my therapist was brilliant, advising me on areas of my skin that were dry and reccomending products to use.

Afterwards I had my makeup done and that was great too. The makeup artist was lovely and very friendly.

All in all it was a great evening with lots of freebies and treatments.

Thank-you Wahanda for a lovely evening.



Verified (?) Visited Oct 2011

Me and my friend were impressed with the friendly staff and had a really relaxing and enjoyable day. I would recommend this as a gift or to pamper yourself for a day, we both had a 30 minute massage and 30 minute facial. Felt great afterwards, then spent a couple of hours in the spa before having our hair blow-dried by a very nice chatty hairdresser. The afternoon tea at the hotel was also really lovely and above our expectations- would love to go again for the whole day!



Visited Oct 2011

what a lovely salon, friendly cheerful staff who were interested in what I wanted from my visit. Lots of special offers on different treatments, tea served on a tray, felt really special from the time I walked in the door t the time I left.....and I' ve booked to g again, and agin , and agin before Christmas.



Verified (?) Visited Nov 2011

Very experienced therapist and very knowledgeable. The treatment room was small and plain but the quality of the treatment and products more than made up for this. This is one of the best quality facials I've had.



Verified (?) Visited Oct 2011

Had a wonderful experience at the Skiinboutiique. Hannah was extremely professional and spent a lot of time and care analysing my skin and gave lots of useful advice. The facial itself was wonderful too and left my skin feeling revitalised. The salon was very modern and immaculate and I didn't feel my treatment was rushed. Can highly recommend a visit.



Verified (?) Visited Nov 2011

The venue was clean and pleasant and the treatment room was clean and calming. My therapist was friendly and the products felt and smelt wonderful. However, my therapist was the only person working when I went for my treatment and the phone rang 3 or 4 times in the 40 minutes that I was there, meaning she had to keep leaving to attend to it. The therapist gave me an extra 10 minutes of treatment to make up for it and overall I was pleased with how my skin looked and felt afterwards but this was not the relaxing proffessional facial I had hoped for.



Verified (?) Visited Oct 2011

The venue was lovely and the staff were really friendly. We did, however, have to wait a while for our treatments due to staff running late, which was slightly disruptive but the treatments made up for that.



Verified (?) Visited Oct 2011

When we got there, we were told that only one appointment was booked. We were quite upset as we took a day off to go there. They agreed to give us half an hour treatment each. However, once the treatment started we were given the full hour. We had a massage and a facial each. It was a real treat. Staff were nice n friendly and the treatments were great. Would go again and recommend friends. We finished off with a glass of bubbly.



Verified (?) Visited Jun 2011

The facial was quite relaxing and the facilities seemed good, quite easy location to get to too. They gave me Dermalogica samples to take away which was a nice touch. However I don't think the facial was very beneficial for my skin. Not sure I'd go there again.



Verified (?) Visited Nov 2011

I had a Dermalogica facial and body scrub. The body scrub left my skin feeling soft but the facial actually made my skin break out for several weeks. The therapist was friendly but didn't seem to want to be there. It was good value but I don't think I'll be going there again.



Verified (?) Visited Sep 2011

Really nice, relaxing facial - my skin was glowing afterwards. Monique, my therapist, really knew her stuff and only uses pure, organic products, some of which she makes herself. My skin felt purified and looked radiant after treatment. Would recommend.



Visited Oct 2011

I had a microdermabrasion as recommended by Dawn, I could feel the differance straight away, my skin was much smoother and a small blemish on my cheek almost vanished and it had been there for ages. I have also had the Dermalogica facials - this is a fantastic product and the results has been amazing - I am going back for more treatments - keep fighting ageing - might even try the IPL.....



Visited Sep 2011

The Spa is impeccably clean, quiet, peaceful and well equipped in providing a period of respite from the pressures of city life. The dim lighting, heated beds and tranquility forced me to relax. My therapist was attentive, skilled and soothing. I floated home.



Verified (?) Visited Oct 2011

Very clean and clinical but not in an off-putting way. I enjoyed the facial; the therapist was very proficient and didn't try to chat. Also, unlike the lady on reception, she didn't try the hard sell on products she was using. Easy to find location and very good value for money at the offer prices. Would definitely recommend it.



Visited Nov 2011

I bought this deal through a groupon offer, which included a 30 minute facial and 60 minute massage. It was wonderful, through and through. The facial was incredibly relaxing and when I left my skin felt reborn, fresh, clean and healthy. The massage was heavenly. The therapist knew exactly what she was doing, and it left my whole body feeling right again. I did not want the hour and a half to end, it was definitely the most relaxing part of my week. All the staff were also incredibly friendly and helpful. A delightful experience overall.



Verified (?) Visited Oct 2011

great valuee, would definitely attend again with both friends and family. staff were helpful and facilities were clean and comfortable to use. used both the sauna, steam room, pool and jacuzzi, and had treatments.

What a fantastic day we had. Was so relaxing a real total chill out day. The robes and slippers just made you feel extra special and the treatments were amazing. We did not feel rushed during our visit and the staff were really helpful.

The gym area was small but had all the upto date equipment needed. The sauna, steam room and jacuzzi were great and although the pool felt cold at first this soon wen tonce you were in for a minute or two.

Overall a fab day



Visited Nov 2011

Went for the free consulation and mini facial and was abosulutelty happy with the venue, staff and the person who carried out the facial...personally i thought it was going to be mainly talking to the therapist but when she carried out the facial i was surprised in the time and effort she took.
She was professional at all times and did a very good job.
Can't go wrong for a facial...i will definetly go again to desitnation skin as it was very welcoming and the staff are lovely as they took the time to speak to us indivisually....
The therapist who carried out the facial explained the procedure and which is the best facial was for me...the end result was perfect.
I went away as a very happy customer and will go again for a facial in the future....
Would like to say a very big thank you to the staff...
They were Farida and Annabel.



Verified (?) Visited Oct 2011

The place is very conveniently located in Wimbledon. The back, neck and shoulder massage was very good and I felt very relaxed after that. The therapist was excellent. The facial was very good as well. all in all a good experience and will return



Verified (?) Visited Jun 2011

I purchase this deal as a present for my daughter's 18th Birthday and it was a real treat, the place is near to where we live so it was easy to get there. The place looked really nice, clean and professional. After my daughter finish her treatment the therapist came out and suggested couple of cream that she thought will benefit my daughter's skin. She has been using the cream for a couple of months now and they have been really good and are doing exactly what the therapist said the would. My daughter is very happy with the results. THANKS



Verified (?) Visited Jun 2011

It is always nice to find spas in sport centers as most of the time the facilities are quite good, and at Bannatyne's club wasn't the exception, I attended with my daughter and when we arrive we were sent to a waiting area where there were self service coffee/tea machine, which were a blessing as we have to wait for a while. Eventually the therapist came and excused her self for the time we have to wait. My daughter went first and then me. Over all it was a very relaxing experience and we enjoyed it very much. THANKS



Verified (?) Visited Sep 2011

The clinic was fine, convenient to get to and the therapist was fine. I wouldn't say it was a fantastic experience but it wasn't awful either. Considering how much facials costs in London I would still say it was worth it with the Wahanda voucher.



Visited Mar 2010

I received a gift from my future mother in law for a facial taliored to my skin type with Arcana Spa. When i arrived i was greeted by very welcoming staff, the spa is located in a gorgeous renovated building with large treatment rooms. The facial was amazing and the therapist made me feel very relaxed, during my mask setting she gave me a gentle arm and hand massage which added to the experience. I would recommend Arcana Spa for its treatments, service and very attentive team.



Verified (?) Visited Oct 2011

I actually got this completely free as it was a consultation with a facial.

I expected some selling by the staff but it wasn't pushy and was quite informative. The ladies at the spa were so lovely and were really passionate about their services and products which made the experience enjoyable. They were also very gracious about the fact that they were giving me a freebie - it was just very relaxed.

The facial itself was selected by my therapist. She had a look at my skin and chose an appropriate range of products to use. I must say, this was no freebie facial. I was in there for about 45 mins and the therapist did not rush it at all. It felt like a premium facial that I would have quite happily have paid for. I was truly just expecting a cleanse and moisturise!

All in all a good experience - oh, my appointment was at Destination Skin in House of Fraser/Kendals, Manchester.



Visited Oct 2011

I attended Jacquie's Beauty for an event she was hosting in aid of Breast Cancer on Saturday and was welcomed with a very warm response. The team were very attentive, the treatments I experienced were carried out with the utmost care and expertise and the facilities were fantastic.
Jacquie runs her team on a very tight ship and the results are obvious, no wonder this venue was awarded Scottish Beauty salon of the year 2011.
I would recommend it to anyone!



Verified (?) Visited Sep 2011

Was a very pleasant ambiance, friendly staff and a fantastic massage. It was very good value for money and I came away feeling very relaxed and stress-free. I would recommend it as a deal to others.

Anonymous



Visited Oct 2011

I've had multiple facials at Linda Meredith as I have very difficult skin. gosha gives the best facial I've ever had and my skin looks better by the end which is why I'm willing to pay 200 for it. The rooms can be a bit noisy as they have hardwood floors but I don't find it an issue. What is really uncomfortable is at the end they are very very pushy with product and buying a series. I'm willing to pay a lot for th efacial to improve my skin but am not flush with cash. They literally just put a 150 quid product on my bill and gave me no opportunity to refuse, all in front of other guests which was quite embarassing. If it wasn't the best facial I'd likely not go back as this pushiness is so offputting. Be warned before you go.



Verified (?) Visited Oct 2011

We a thoroughly enjoyed the day the only thing that I woud improve was the changing rooms. They were very small for the amount of people using them and they ran out of lockers. It was also annoying to have to find a £1 coin for them. I woud have also preferred the cost of the robe and towel incuded in the price.
At the end of the day we switched to the family/disabled changing room but found when you used the shower it soaked the whole room.
Having said all this the therapists were excellent and it was a great girlie day out!
Thank you



Verified (?) Visited Oct 2011

The spa it self is quiet small, there where 10 people using it ,on the day we choose.
There wasnt enough bed , around the pool, in which to lie and chill.
We had 2treatments with the therapist, which were excellent, but each one was cut short.

My sister niece and me went for a spa day .The staff where very helpful booking in all our treatments before hand , but it was a shame on the day my niece wanted a pedicure but they were unable to do one, so make sure you book in advance.The treatment room was nice and I had a great massage very relaxing The pool area was like a typical sports centre, swimming pool , steam, sauna and small jacuzzi, with seats and beds around the pool to relax (shame no nice views) .The sauna was being worked on in the morning so couldnt use it till afternoon. Great value for money,



Visited Oct 2011

I booked a superior bliss day for 2 during a special offer with my sister as both our daughters were turning 18 and we thought this would be a special treat for them. I hadn't read any reviews but seemed to be very good value, and have only been to The Sanctuary before on a Red Letter day (won).
The welcome could have been better, we kept having to flag staff down to ask questions as the menu wasn't clear what was included in the 2 course lunch. The food was very fancy - too much for my daughters tastes!
Unfortunately my sister suffered a puncture en route and so was very late (12:45) but the staff did re- arrange the massage they had missed and also got their food ordered, although again they weren't told they could have a mains/pud rather than starter/mains so ordered puds and paid for them! :-(
The 3 treatments were lovely, although we all got different levels of service, I think my therapist for the manicure/facial (Donna) was excellent and my nails look great!
On the negative side we were very uncomfortable sitting at lunch in rather wet robes, the lunch service was appalling and although I'd like to go back for treatments I'd rather not bother with lunch! My sister and neices starters were brought out before anyone had taken a drinks order, my wine appeared with a fruit fly in it - (this was changed no fuss), my daughters burger was like a bbq gone wrong - charred on the outside, pink in the middle, and then it was ages before our plates were cleared, this itself being requested and then the staff member took 2 plates away and forgot to come back for the other two.
Eventually the puds arrived but we ended up sending the girls away to use the spa while we complained/paid the bill. This involved us going to find someone, we were initially offered the bottle of still water off the bill then the house manager came out, this was the same person that only cleared half the table! She offered us all the soft drinks free, at this point we just wanted to get back to our day and warm up so we accepted.
I think the spa itself is great but obviously there was a lack of service in the restaurant, no-one wants to waste precious spa time sitting around waiting for food, especially when half their party have only just got there!



Verified (?) Visited Oct 2011

I went early on Saturday and the beautician was ready to start straight away. She explained the procedure and was taking me through the products she was using. She also recommended another treatment I'd benefit from. Overall a very good impression... I'm going back next Monday.



Verified (?) Visited Oct 2011

The owl house spa experience was fantastic, such great value for money! This was a really brilliant way to wile away a Saturday with a great friend. The staff were so lovely and very accommodating, we felt well looked after by all the staff we came across. The fact that the spa is quite small means that there is great attention to detail in all areas and you never feel forgotten. The ladies working there genuinely seem to love their jobs and I felt like nothing you asked them was too much trouble. There is a nice array of treatments and all the rooms feel very luxurious. Could not have been happier with this experience!



Verified (?) Visited Oct 2011

This was my first facial and I really loved it! Monique is very friendly and the small room in which she operates is comfortable. She started with a back massage which really relaxed me and helped release some of the tension I always have in my back. The facial that followed was heavenly, all the products used smelt lovely (most are handmade by Monique!) and felt very nice on my skin. Monique also massaged my arms and hands while the facial was working its magic.
I would definitely recommend Monique to everyone here!



Visited Aug 2011

I first visited this place with a voucher and went back a few times, because some of their services were so cheap in comparison to other salons. But overall the service was too hit and miss and inconsistent to make it my permanent salon. I've realised what you get for that extra few quid at other places - the peace of mind that you'll be satisfied with the results. It wasn't that important to me at first - as long as they get the job done, does it matter? But it became too much of a hassle. A shame!



Verified (?) Visited Oct 2011

When I arrived it was very confusing,because lady at the front thought that i came for fish pedicure.
Than i met therapist,she was eating banana,so she couldn't even talk,she was chewingher banana.
Than she invited me for atreatment,the area was tiny and i felt uncomfortable and cold.
Therapist had horrible nails with nail vanish peeling off...so that was the complete turn off for me...
when she touched my face,her hands were icing cold...that was another very big turn off...
than i felt that she rushed the whole process,and just wanted to me to go...
so i don't think i will be back...



Verified (?) Visited Apr 2011

I only had a mini facial and skin consultation, but it was supposed to be worth £25- which it definitely wasn't. I had a skin consultation and not much else. So cannot comment too much, I'm sure their facials are great, but I had basically nothing to form an opinion on. No point advertising for a mini facial if that's not what one wil get.



Verified (?) Visited Jun 2011

I had one of the best ever facials here. The venue itself is not great, in lower ground of a shoe/clothes store, but the treatment made up for it. The treatment room was small, bu sufficiently cosy and clean. Therapist was amazing and my skin felt wonderful. Definitely try it out if you get the chance.



Verified (?) Visited Sep 2011

I vited Tankersley Manor with my mum for my birthday - it was excellent value for money and we had a lovely lunch. The facilities are compact but fine. Would be nice to be able to have a cappucino by the pool or a snack. Would be nice to be able to have lunch by the pool without having to get changed and walk to the bar - but considering we only paid £25 each it was excellent!!



Verified (?) Visited Oct 2011

Having read some of the reviews here when I was looking up the location I thought can it really be as good as everyone says..and it was. having lived in London for 12 years and had many beauty treatments I have to say that this is the most professional run salon with the friendliest staff I have ever encountered.
I had the most amazing facial one of the best I have ever received. My therapist was fantastic she massaged my hands and feet as the mask set and really does have magic healing hands. she explained every step of the facial & the products and really knows her stuff and I was super impressed with results.
I booked to go back 2 weeks later to have my hair dyed - which is a tricky job in itself and my stylist was fantastic..I am so happy with results!
Everyone here is really friendly from the receptionist to the girl who brings tea and coffee with a smile. The boss is a constant present too which is reassuring.
If it is possible to make suggestion to have music that matches such a glamorous classy salon.
I will go back and recommend for sure.



Visited Oct 2011

I went to Siam body and soul this morning for a facial and massage, purchased through a Groupon offer which made it exceptionally good value - the facial lasting 30 mins and the massage 1hr.
The day spa is modest but very pleasant and there are plenty of little details to help you relax - candles and water features.
The main thing that compelled me to write this review though is what a fantastic job my therapist did. The facial was gentle and nourishing but the massage was just amazing. Usually I find spa massages too gentle and deep-tissue massages too painful and not very relaxing, but this was a perfect balance of both. I have a few back issues but walked out of the spa feeling amazing and perfectly relaxed. The therapist simply knew exactly how to deliver the perfect massage and found exactly the right parts of my back to really get to grips with. She also massaged my feet, legs, arms and hands - all areas I hold a lot of tension in, thanks to sport and work - and left me feeling like all the tension had been massaged out of me.
The owner of the spa was manning reception and was incredibly friendly and helpful, offering a 20% discount on another treatment if I booked and paid for today - which I did.
I can't recommend this spa enough if you want a massage that will not only fix your aches and pains but also relax you completely.



Visited Oct 2011

Me and my husband went to this 'spa' today after purchasing a voucher through Groupon. I put spa in inverted commas as I really think calling this place a spa is false advertising.

It was clear from the off that as we were Groupon customers we could expect a lesser level of service. There were no towels and when we asked, the chap who I assume runs the place said that they can't give out towels as people might steal them. He then got me a towel from the hairdressing salon and gave it to me making me promise to return it. This in itself I found a little insulting. They also don't provide robes or anything else you would expect from a spa.

They were running behind time and said we could wait in the pool until they were ready which initially we thought would be ok. Until we saw the pool. Which quite frankly was tiny, unclean and in need of some redecoration.

We then got dressed and waited in the 'relaxation area' and were finally offered a drink served in a plastic wine glass (the voucher says champagne, it's not, it's sparkling wine and vile). The relaxation area was just a dark room and was freezing, and so we were pleased to be ushered in for our treatments... a back, neck and shoulder massage and a facial.

Now I am a massage therapist and so I am always relatively hard to impress, but for me it's the basics that mean the most. A warm room, communication between the therapist and client and a simple, comfortable treatment. Immediately our treatments lacked all of this. No basic consultation, no questions about allergies, injuries, sensitive areas and generally no interest in what we wanted from the treatment. As a trained therapist I find this very worrying and wonder how many people complain about reactions to the lotions they use (which I have no idea what they were, unmarked bottles and no explanation).

I didn't even see my therapists face and she only spoke to me to laugh when I squirmed away from her squeezing my waist, something which as a therapist I am always very careful of as ticklish areas can make clients uncomfortable.

She then proceeded to put pressure on my ribs, spine and later collar bone and I really found it uncomfortable. During the facial I felt like I couldn't breathe as she persistently rubbed either side if my nose and made me worry I would have to gasp for air! The door went twice and my husband's therapist had to get up to answer it... Which was quite distracting. And finally when the treatments finished, I got up to find my clothes wet as I had been lying in wet and presumably used towels. Lovely.

I would be very careful booking anything here and would not recommend to anyone! Not worth the money or time and has the reserve effect from relaxation.



Verified (?) Visited Oct 2011

i enjoyed the oxy facial,, it left me feeling relaxed and pampered. staff were very professional, had skin consultation where i could see dry skin and oil before underneath skin, facial left my skin glowing. would definately recommend!

It was lovely so relaxing and friendly the saunas were really good, my nun had a facial and massage which she loved.I had the day pass and was not disappointed although the food and drinks were a bit pricy but we will definetly be going back.



Verified (?) Visited Sep 2011

I went to the Amida Spa on a Wahanda voucher, which at £25 for a 30-minute facial and use of the wet spa facilities mid-week was great value. The spa is part of the Harbour Club in Fulham. We had a little wait at reception in the spa, but then were given dressing gowns and slippers and shown to the expansive changing rooms. We had full use of the main and spa swimming pool and a sauna, steam room, heated loungers and jacuzzi pool. The aromatherapy room wasn't working. The wet spa area is a decent size and it felt sufficiently spacious. It was a relaxing way to while away a couple of hours. The therapist was friendly and the facial (with Elemis products) was good, though not the best I've had. The treatment rooms and reception areas were spacious and relaxing, however the rooms next to reception were a little noisy. Overall, a lovely relaxing experience and great facilities.



Verified (?) Visited Oct 2011

Hello,
The Destination Skin is quite good. I had Oxy Brighter treatment, and used facial goods was fine. Before start she showed me dryness of my face in a machine.
Thanks

myself and 3 friends went for a pamper day which included the use of the wet spa,facial,back massage and pedi...also a voucher towards our lunch...was very clean and inviting staff were attentive and friendly couldn't fault it one bit my therapist was called Louisa who made me feel really comfortable and was very welcoming would def go again



Verified (?) Visited Oct 2011

The £25 deal was excellent. Myself and my frend had a lovel start to our week off but it would have been better if the robes were included in the price and perhaps lunch. Also the staff sometimes appeared that they weren't that interested in us as we were there on a voucher deal but all in all was an excellent deal.



Verified (?) Visited Oct 2011

Excellent value for money - beautiful environment. Well worth every penny. A wonderfully relaxing over night break. Food was very nicely presented. The rooms are enormous and the beds so comfortable. i would recommend this venue for a lovely relaxing break.

Took my mum with me and we both had two treatments. They were all fab, and the girls there were really lovely. I thought that as it was a discounted treatment they would skimp on the treatments but they all felt like a full priced one. Extremely please and cant wait to go back again!! Thanks :)



Verified (?) Visited Sep 2011

Location is great but with only 1 treatment room & 1 therapist my 1hr treatment became 45mins due to the customer before overran by 15min into my booked time & my session was rushed through & finished so the next customer can have her session on time. Not sure i would return if I have to pay full price for full 60mins facial when it gets shorten to 45 mins session and without any facial massage.



Verified (?) Visited Aug 2011

My therapist was really good and the massage was very well done. Eyebrows were not done too well though and I had sme bruising on it the next day. I cannot fault the service and ambience though which was really good and Facial and Massage were excellent. Eye treatment was done really well too.



Verified (?) Visited Oct 2011

had to change the date several times due to my partner not being the country and they were very accomodating. Treatments are very well priced and hotel is good. Would go again.



Verified (?) Visited Sep 2011

I went for a Dermalogica Facial + Polish.....as I had got it on an offer I was quite happy with the service but wold not have like dto have paid full price for it. The treatments themselves were good but overall experience a little rough around the edges.....

I got this deal for my mums birthday. We went with my mums youngest sister also. We had passed the westerwood hotel regularly but none of us had ever been in it. First impressions was the carpark which was a little confusing to find correct carpark for spa entrance. Arrival in the hotel and we were greeted and welcomed. The staff were very friendly and explained everything fully. The facilities themselves were really clean and there was someone cleaning poolside the entire time we were there. Our treatments were fabulous my mum commented that is was the best facial and foot treatment she had ever had. We loved our stress free day and left feeling very relaxed.

The staff were really friendly and the overall experience really lived up to my expectations. The gym and spa facilites are really good although I have been to better. My facial was brilliant and the therapist really knew what she was talking about, giving me tips to keep my skin hydrated.



Verified (?) Visited Sep 2011

The massage was good and the facial was thoroughly enjoyable. I think the therapist may have been a trainee and although she was good I would have preferred someone with more experience to do the massage.

Excellent spa and value for money. Swimming pool, spa pool, steam room and sauna excellent. All staff friendly and professional. Would return to this venue again both for the treatments and facilities.

Everything about the hotel was welcoming we were made to feel at ease on arrival shown around the full facilities our information was given and everything time wise was spot on . the therapist was very professional with also a very friendly manner that put you straight away at ease. A day to be well recommended We will hopefully go again soon !!!!!



Verified (?) Visited Sep 2011

I really enjoyed it! nice staff and nice treatments. The interior is absolutely staining. We also took a salad in the restaurant which was very nice before all going to the spa. Actually, we spent a lovely afternoon.



Verified (?) Visited Oct 2011

The venue is small & was very busy. There was only 9 seats in the pool area which made it difficult to put our things down & relax. We had to sit in the reception area for quite a while until one single chair became free!! The facial was wonderful and the file & polish was fine but there just wasnt enough care & attention to detail to make this feel like a pamper day. Book it as a good value experience of two treatments with a quick swim thrown in if u can get near the pool! Some of the staff on the reception at the spa could also do with lessons on greeting guests with a smile & making them feel special - whatever they have paid for their spa day.

Anonymous



Verified (?) Visited Sep 2011

My mum went with her friend and throughly enjoyed the experience. She found the staff friendly and helpful, even though she spoke little English. The facial was relaxing and afternoon tea was delish.



Verified (?) Visited Oct 2011

I loved every moment at the spa. Not only was the staff very friendly and proffessional, but the facilities were great and the atmosphere was relaxing. The facial was absolutely a treat and I did not want it to end. I would definitely use this spa for more treatments in future.



Verified (?) Visited Jul 2011

The facial was good . Therapist seemed knowledgeable and also gave me some advice on general care regarding my skin problem. Considering that the venue is actually a healthclub the ambience was alright. No pushy sales talk...pure treatment which lasted exactly an hour and overall I was happy with the value and the facial.

I booked the over night spa break as a treat for my Mum's 50th Birthday and we both loved it. The staff were very friendly and no job was too big or small for them, they all had a smile on their faces and seemed genuinely happy to help.
The spa facilities were good, there is a good range or steam rooms and the hydro-pool is lovely.
We had an evening meal and cooked breakfast which again was lovely, the food was of good quality and a good selection of meals to choose from.

The room was also very nice, basic as you would expect but it did the job. I also asked for a view of the golf range which they accomodated so it's always good to ask!

Overall we both had a lovely time and my Mum enjoyed her birthday!

I went to Hilton hotel on 24th Oct 2011 for elmis facial. Staff was very fiendly and uided me through very necely. Amy did my facial, she was excellent and very friendly. It was a good value for 1 hour treatment and variety of choices to choose from. Ambience was also very relaxing, neat and clean. I will definately go back.

This is a lovely little Spa package. The hotel is mainly golf orientated and the Spa is a little on the small side but if you are only going for the day then you won't see much of the golf crowd. The spa staff we wonderful from the moment I rang to book with my Wahanda code right through to check out. They had a lovely warm pool with a good sauna and steam room although the sensation shower was broke when we were there. This spa doesn't come with a hot tub though if that's something that is important to you. The treatments were both really lovely (well I think the massage was but I did fall asleep for some of it). Lunch was nice, mine was chicken with cous cous with a garlic dip, vegetable sticks, a fruit salad and a piece of carrot cake. It was all served cold which was a little disappointing after feeling so warm at the spa but it was very tasty. All in all went home feeling really relaxed and amazed at the value for money of this package. Negatives: the relaxation room is a little small so it does get a little cramped and therefore not quite so relaxing but we didn't spend long there at all.



Verified (?) Visited Oct 2011

Beauty area is downstairs in a hair salon and it's great to escape the hustle and bustle of covent garden.
My dermalogica facial was really good, I love the fresh & neutral smell of the products and my skin felt lovely after. I would have liked to know a bit more about what was coming next and what products were being used (obviously without a hard sell built in - which there wasn't)
I liked the fact they do a steam and extraction, really get into the nitty gritty.
The beauty rooms have nice calm chilled out music (like a relaxed beach lounge rather than plinky plonky and dolphins, I much preferred it) and a nice fragrance.

I had very short nails when I visited (recovering from some damage) and the therapist still managed to file them into a nice shape and helped me select a lovely colour (I'm quite indecisive when faced with lots of choice). Great file & polish job overall.

All in all a lovely session - would recommend.



Visited Oct 2011

My facial was absolutely delightful very relaxing and thorough love the warm towels to remove products. I actually fell asleep during the facial as it was so relaxing. I also had a back massage which was equally relaxing. Before the back massage I had many knots in my muscles Bea managed to release the knots which is a great relief to me as I suffer badly with fibromyalgia.The whole atmosphere in the salon is wonderful, warm, candles lit and soft music ideal to destress



Verified (?) Visited Oct 2011

the lady who did the treatment was fab she was very nice and made you feel welcome. she answerd questions i asked and didnt rush you even when treatment was over.



Verified (?) Visited Mar 2011

The Citypoint club is a beautiful spa. It is very centrally located and deserves its 5 bubble spa accolades. The therapist I had was really friendly and the massage was brilliant - very relaxing, especially on the heated massage beds. I felt that the Dr Murad facial was a bit harsh on my skin as it is very sensitive. However I really enjoyed my visit and would definitely recommend it to a friend.



Verified (?) Visited Sep 2011

I went to Lulu's for a facial on a Wahnada deal. My therapist was friendly and professional. The treatment was very good and I was very pleased with the results. I highly recommend this salon.



Verified (?) Visited Oct 2011

fantastic treatments - had a back and neck massage and a mini facial. Both really good. nice place -used the pool, sauna, jaccuzzi. Pool was big - enough to swim lengths. went in half term though and there were quiet a lot of children!

The Hellidon Lakes Hotel was beautiful and so was the golf course and there were spectacular views from the swimming pool and bar. The leisure facility however was a bit tired and the changing rooms were a little run down.
The treatments were really really great and I felt fabulous afterwards!

The experience was excellent value for money, thank you very much.



Verified (?) Visited Aug 2011

I had impromptu shoulder surgery in May and so was had found it difficult to book in well within date.I called a week before the expiry date, explained what had happened and asked whether (with proof) they would be willing to extend the voucher deadline. After several phone calls back and forth, the director said they were not allowed to extend the voucher. I told them that Wahanda leaves that to the discretion of the merchant so they should just be honest if they were not willing to extend it, which is their prerogative to do so. Anyhow they continued saying their hands were tied and told me to give the voucher to a friend/family member! As I had never had an Ayurvedic massage, I was keen to use the voucher and so agreed to book in on the understanding that I would have a light massage rather than the firm ones I normally prefer.

On the day of the massage, the therapist called me to ask about my surgery to make sure all was okay to go ahead with the massage. She was satisfied with the content of the discussion and so I was told all would continue as planned. However 50 minutes before my massage, I received a phone call whilst I was driving asking me to bring a doctor's note giving me to okay to have a massage otherwise they would not be able to treat me! Given that I was en route to the appointment I told them it was impossible for me to get a note as this would typically require at least a couple of days notice. Considering I had booked in a week before there had been plenty of time if they had wanted me to do that. After a heated discussion I offered to sign a disclaimer and they reluctantly agreed to go continue with the appointment.
That was a terrible start and far too stressful a conversation to have on the way to a pampering session!

When I arrived I was given a disclaimer which they had written especially for me! The content was inaccurate and claimed that they had done everything in their power to avoid this situation (a simple advance request for a doctor's note would have sufficed) so I crossed out the bits which didn't apply and signed it!

Anyhow now on to the treatments... the massage was amazing, very different to anything I had experienced before. Unlike Swedish or deep tissue massage, they cover you in oil so that you are literally swimming in it and therefore the massage sweeps and strokes are much more pleasant and sensual. It's probably not everyone's cup of tea but worth trying at least once. The downside is you then need to have a shower afterwards - located across the hall from the treatment room - which means walking in a towel potentially being seen by the coffee shop customers (the spa is part of a cafe). This also means that your relaxation is interrupted in which case I would have preferred to have had the facial first... The facial was nice, not as great as the massage, as I was left on my own a fair bit with various masks on. The massage aspect of this was good just not enough of it. The extractions were very good and the therapist was friendly.

Overall if I consider the treatments alone, it was a nice experience. However, based on my specific experience of being messed about with disclaimers and crazy requests for doctor's notes, I probably wouldn't go back...



Verified (?) Visited Oct 2011

My friend took me again to this lovely venue a new therapist gave me my treatments. She was more knowledgeable about facials than massages. The exfoliation on the facial was quite abrasive -more than last one I had there. Still very relaxing and good value. Thank you.



Verified (?) Visited Oct 2011

Thank you for another lovely relaxing afternoon. Full body massage wonderful and a very relaxing facial wish i had added an eye treatment to our list will do next time just to reduce puffiness after a facial for the total refreshed look..Staff lovely the upstairs treatment room very pretty and quiet. Top afternoon thank you again!!!



Verified (?) Visited Oct 2011

Enjoyed very much, Staff are really friends and therapist are really top! Would certainly go again. Would have been nice to have lunch there food looks delicious but is very very expensive!



Verified (?) Visited Oct 2011

Again, another treatment room in a busy salon - but it was quite quiet and the candles and calming music helped. I arrived at the salon exactly on time, but the therapist cut the time of my treatment from 90min to about 80min. She was very thorough but did not explain what she was doing throughout the process, which I would have preferred. Her massage skills were excellent and I feel that I had a great all-round treatment covering facial and massage.



Verified (?) Visited Oct 2011

We went for a facial and a spa day yesterday. The ambiance and the facilities are really good, it is just very tricky to get to. The lady at the reception wasn't the friendliest but the lady who did the facial was excellent.
I can definitely recommend it if you don't mind the journey.



Verified (?) Visited Oct 2011

Central London venue for tretament which was carried out by a pleasant and knowledgeable therapist. She explained the products she was using and there was no hard sell. She also gave me information on several products that I used and wanted to clarify.

I would recommend the treatement and therapist anytime. Great value for money for sumptious products that Monique makes herself at times.

The Spa was part of a large hotel complex set in extensive grounds in a rural setting.

Pros - The staff were welcoming, pleasant and efficient. Lovely relaxation room where one could enjoy complimnnetary refreshments. Spacious aroma steam room aand dry sauna. Pleanty of seats around decent size pool. Heated lounges very relaxating.

Cons - Sound proofing between relaxation room poor meaning you could hear pool side yelping of the children using pool. Very small changing room. The spa was a good walk ( via semi open air walk way ) from main public area of hotel where one had to go for food.

would recoommend with caveats.



Visited Oct 2011

Amazing value! Loads of great things about this stay. The staff were very pleasant & helpful, they let us check in early, they responded to requests immediately when we phoned down for different key card (ours was faulty) or milk,ice etc, the dining room was busy with just one staff member to seat people and take orders but she still managed to do a great job and very friendly nothing was too much trouble! The food was amazing - and we were able to choose anything off the al a carte menu. Tapas was also nice (although it was salads,bread etc rather than real spanish sytle tapas - but great to have early evening as we had a late dinner). The room was lovely very clean and nicely decorated. The spa was fine - nice jacuzzi and sauna & steam rooms the pool area would really benefit from a few more loungers and the changing room floor was muddy. The facial and therapist were both fantastic and my friends who had the massage were equally pleased. I can't wait to rebook!!



Verified (?) Visited Oct 2011

I wasn't sure what to expect and when I read the reviews they all seemed positive but most of them were relevant for the massage. I went for a facial. I found them really welcoming and helpful. They were detailed and thorough and very helpful with lots of handy tips. I would recommend this salon. I'll definitely look to go again



Verified (?) Visited Sep 2011

I went for a facial at Linda Meredith and I have to say that it was amazing. My skin was glowing afterwards. They also gave me four samples of different products to try. And I bought Linda Meredith's gommage gel (try it, it's worth it!). All in all a great venue.



Verified (?) Visited Oct 2011

It was a nice experience. The therapist was very friendly and giving information on the products they are working with. The place is nice and easy to find. I would visit again.





Verified (?) Visited Oct 2011

The treatment was good. The therapist was ok - but kept trying to sell me products and treatments. I felt a lot of the time was spent talking. For what was advertised as a 1 hour treatment - I would say a maximum of 25 minutes was actually spent on the treatment.



Verified (?) Visited Oct 2011

If you are looking for possible treatments, this facial could be for you. In fact, this is an opportunity for them to sell their treatments more than the actual facial. I am of opinion, I would rather have consultation when I wanted and needed rather then somebody uses this time to sell me, pretending they are giving me a treamtment. I would not go back there.



Visited Oct 2011

I booked for a Pure Indulgence Package which included hot stone massage and a facial. It was easy to book my appointment. The therapist was lovely, very friendly and professional. Hot stone massage was great and my facial was also very pleasant. The treatment room was quite small but it didn't cause any problems. The two things which could be improved: it was a little cold in the treatment room and the room was not sound proof, so I could hear a loud conversation another member of staff had next door and it was not very relaxing.



Verified (?) Visited Oct 2011

Having had two of the most stressful weeks of my life, I booked an Oxy Brightening facial at Destination Skin. Having not been before, I was a little apprehensive, but I am so glad I went. The treatment was incredible. Aside from the therapist trying to sell me lots of products that I didn't have budget for (although having used them before, I can say that they were good recommendations), I was really pleased. The therapist addressed my individual skin concerns and the treatment was comfortable and relaxing towards the end. Wished the facial massage at the end lasted longer though. Don't we always? My skin looked immediately brighter and two days later is the best it has been in months. Fully hydrated and clear. I have acne caused by PCOS - so this is a MASSIVE achievement. I just wish I'd booked the course of three. Damn it payday - come soon.



Verified (?) Visited Oct 2011

Going to DestinationSkin London gave not just a pampering facial, but also personalised advice on my skin concerns by analysing on a UV facial monitor. Great value Wahanda deal, came out glowing and feeling fab.

Follow on treatments can be quite pricey, but there was no pressure to purchase. The therapist was helpful and friendly and I would recommend this to friends.

Health and Beauty Zone is not longer at Tranquility Studios.
Health and Beauty Zone was an unsuccesful busines

This Spa Hotel is in a beautiful setting with views from the pool and bar area to die for. We could've sat and just looked all day. Treatments were fine, not the best I have had but certainly satisfactory. The products used - ESPA - I didn't like as much as other brands but that could just be personal preference.

We had the pool to ourselves and both agreed that the water in the pool was too cold. It was a bit of a shock and each time we plucked up courage for a swim we were glad to move to the jacuzzi afterwards to warm up again.



Verified (?) Visited Oct 2011

The joy of spending the afternoon with a friend in a little bit of heaven! A wonderful facial with a great neck and head massage was followed by a swim and relax and unwind in the superb wet facilities.



Verified (?) Visited Oct 2011

Staff were really friendly, knowledgeable and unintimidating. I also got a free skin analysis which i'd never had done before and it was really interesting. I got the Oxygen Facial on offer for £15 which is why i went. I wasn't that impressed with the facial though, it didn't make much difference to my skin overall. but the girl who did it (lucy) really knew her stuff and gave me some tips and advice so it was worth it.

sophia was very plesent and polite to me she gave me a facial which i found very relaxing she was very perfessional. My skin felt really refreshed after . I will certainley have her again



Verified (?) Visited Oct 2011

Not the easiest venue to get to, but we took a bus from Clapham Junction which dropped us nearby .... well worth the effort ....The staff were friendly and the facilities were great ..... a great day out ...



Verified (?) Visited Oct 2011

I was very happy with my overall experience in Spa London Swiss Cottage and would highly recommend it. The staff were friendly, courteous and professional and i enjoyed my facial.



Verified (?) Visited Aug 2011

Firstly, with regards to the facilities well there wasnt enuf space to swing a cat in the treatment room, it was tiny!
Secondly, I went for a facial and after analysing my skin the therapist recommended a deep cleansing facial as she said I had a lot of blockages. I agreed to this facial...what a mistake! My eyes were streaming as she carried out the extraction with an instrument., where the bloackages were stubborn and would not come out she forced them out...I was in pain! Anyway I got over this however I noticed where she had been so brutal it has left my skin marked and I now have blemishes. I have spoken to other therapists since and they have said that it should never be forced out and this leads to broken capilaries and hence skin marked! Never again!



Visited Oct 2011

I purchased 3 groupon vouchers for myself and two daughters for a full body massage and deep cleansing facial. My daughter and I went on 22nd October at 1.30pm. The place was easy enough to find but there were only two young girls there, neither appropriately dressed to deliver massage treatments. We were shown to a dark room with two rickety old beds covered in scruffy looking black towels and told to undress; at which point my daughter wanted to leave, but I presuaded her to give the massage a try. We undressed and waited, one young woman entered and started 'massaging' my daughter whilst I lay waiting for at least 10 minutes. The second girl came rubbed my back, back of legs then dissappeared again for at least 10 more minutes again. When she returned she asked me to roll over and a assume did the facial?? The whole experience was dreadful, unprofessional and totally dreadful. My youngest daughter is due to use her voucher next week but I cannot put her through the ordeal so am cancelling it! My other daughter was scared and dare not close her eyes, the music was aweful and the old cd player kept jumping!! terrible, experience. When the girl asked me if I had enjoyed it I had to be honest and say no; I asked her if she was qualified as I doubt either of the girls were! She did say she had done massage at Bradford College??? It was cold, grimey and horrible!! My daughters and I have had lots of massages and would not have believed these people can actually operate legally with these terrible standards!



Verified (?) Visited Oct 2011

Highly recommended....great venue with well trained staff .... I will definitely go back there soon .... I felt like I'd had a work out after the massage ... refreshing. A great day out.



Visited Oct 2011

I purchased the 3 diamond microdermabrasion treatment deal a few weeks ago and i've had 2 treatments already and i can see a huge improvement on my face. I'm extremely please with the result and have booked more treatments.
The salon and staff is fabulous and i am now a regular customer at Jasmine Beauty Rooms and have recommended the salon to many of my friends and family x



Verified (?) Visited Oct 2011

The place is very lovely, bright and fun and the staff are very friendly and nice. The procedure was very relaxing (perfect after a busy working week!), went very smoothly and was very pleasant. I haven't noticed that much improvement in reduction of blackheads, I guess it is more of a brightening and moisturising treatment. Although there is a little exfoliation stage done with the help of crystals, which should be acting to remove dead skin cells and impurities. I think if you are searching for a deeper cleanse - dermabrasion is a way to go. However after my first treatment my skin is really glowing! Also a good side was that I did not look too pinky afterwards and could face the outside world almost immediately after this treatment. As for the downsides (although I do realise it is one of the main responsibility of staff) I felt a bit awkward and uncomfortable when I had to refuse this voucher "upgrades" and a ton of promotions.. I would be glad to be informed about the services available (and the ones that I could be interested at my age) but at the times it felt like the golden middle was missing. Although credit should be given to the fact that voucher clients are treated with respect, unlike it may sometimes happen in other places.
But overall - very pleased and would recommend it to a friend!
Thanks Wahanda!



Verified (?) Visited Oct 2011

I scheduled an One Instant Radiance Oxy Brightening Facial at Destination skin, London and had to complete health questionnaire to start with. My appointment was at 17:00 but the consultation didn't start until 17:30 and they didn't have a courtesy to apologise for the delay or even at least inform me that the therapist was running late.

Anyways, I threaded my face in the morning and missed to put that in the questionnaire and hence had to stop my treatment. They just cleansed my face and my skin was irritating. I requested to provide me another time slot as I was unable to complete my facial. They denied to give me another time slot or even my money.

Ladies, for me it wasn't a good day and experience with the DestinationSkin, London and will definitely not go there again. But it you are planning to visit then make sure you complete your health questionnaire without missing anything. Don't expect that therapist will ask you anything!!! Good luck.



Verified (?) Visited Oct 2011

Verified (?) Visited Oct 2011 Located 1 minute from St Pauls Tube. Boutique salon, amazing services all under 1 roof. I had an amazing brow shape, the therapist plucked the hair which i wasnt convinced about initially but my brows looked great after treatment. The facial was relaxing and my skin felt so smooth. I normally have super sensitive skin and am red and blotchy after a facial but not this time, products used are really nice. Truly amazing experience, lovely therapist. I would highly recommend



Verified (?) Visited Oct 2011

This was a great day. The facial was fantastic; the therapy rooms are absolutely spotless which is always nice to see, and the atmosphere is very relaxing. The hair wash and blow dry was a great way to end the day (particularly as our bubbly glass was kept topped up by the girls in the salon!), and in between these - and beforehand - we spent our time in the pool, jacuzzi, sauna, etc., which again is a very nice area.

On the negative side, we weren't given robes or anything, unlike other spa days I have been to, so this and the structure of the day meant we kept having to change into and out of our wet kit. There are also only a few seats by the pool, so there wasn't always a place for us to sit and relax.

Overall though, I would definitely recommend this and would consider going again.



Verified (?) Visited Oct 2011

I found the Hilton Spa in no time,as it is only a few minutes away from Hyde Park Corner tube station or Green Park.I was greated by the busy receptionist with a smile and I felt treated politely all the way. My therapist was called Sophie and she was very good at her job,friendly but also descreet. She started off with the back and neck massage that was amazingly relaxing and then after half an hour of pure relaxation she started doing my half an hour facial.The facial was really good and she did also gave me a scalp massage whilst my moistorizing mask was on.I would raccomend this to anyone in London looking for a nice hour of relaxation.I did not use the spa because i did not arrive early enough so i would suggest to get there an hour ahead of your booking in order to enjoy the lovely spa and steam room of the hotel!

Had a lovely relaxing day at the Cheltenham chase hotel, the spa lunch was delicious and the treatments were excellent. The only thing that let it down was that the pool/sauna/steam areas were so busy we didnt get much time in there.

Very nice hotel the food and accommodation was really nice. The spa facilities and treatments were superior to another spa I visited just recently. I would recommend to friends. i also found the bookign process very easy overall good experience.



Visited Aug 2011

We ve visited Little Jasmine Therapies with my partner last week. We haven’t had a booking but we were lucky enough to get a slot for a 90min couples Thai Fusion massage (their signature massage) and a four hand massage and facials. We usually get our treatments in Notting Hills Pacifica SPA or the Bliss SPA in Chelsea and are extremely satisfied with their service and obviously quite demanding as well.

Let’s start with our impression of the premises; their premises are slightly hidden away as they are located on the first and second floor of 53 Gardner Street, in North Laines a very busy and beautiful part of Brighton. The reception is small but decorated with gusto, the rooms are unusually big and cater for couples which we found exceptional.

Then room that we ve had had a unique Asian decor with wooden beams on the ceiling with drapes separating the two treatment areas (this is in case you have friends sharing the room and not feeling very comfortable).

Overall the premises are small but unique and have decorated efficiently throughout. The therapists are a mix of Asian born and European, the ones treated us where exceptionally well trained both on the treatments side but also in making you feel comfortable during and after the treatments. Prior to the session we were offered spa slippers and green tea while we were waiting. We are used to paying approximately £80-£100 for 60 min per person and so you can imagine e our surprise when our 90 min session at LJ’s costed us only £120 (bare in mind this is one of their most expensive treatments).

One final detail is the fact that the place is runned by its owners which makes all the difference in the world in terms of attentiveness and care for the customer. Thank you we will visit again.



Verified (?) Visited Oct 2011

I was very impressed with the wet spa facilities which was separate from the main pool area; I received a phone call the evening before my appointment that there would be swimming lessons on the day and so to warn me that it may get a bit noisy. So in this regard service was really attentive.

The only downside to this facility really is the location. If you don't have a car then public transport is a bit tiresome and the whole relaxation gained in the spa could be easily diminished.



Verified (?) Visited Oct 2011

Our visit to Sonas Spa Hotel in Pitlochry was perfect.
The Hotel was spotless and the staff very friendly and accommodating, There are several lounges throughout the hotel with comfortable sofas and chairs and nothing is too much trouble for the staff, they make you feel wanted.
The room was clean and comfortable with free tea, coffee and shortbread to die for. There was a good menu of fine foods to choose from and the dining room is spacious and comfortable.The food served was piping hot and the breakfast had a vast selection (compliments to the chef). I got a facial in the spa and the therapist was very professional. She made me feel at ease and delivered an excellent service ( I bought beauty products at highly discounted prices)
I would definitely go back and if you go, don't forget to tip the lovely staff.



Verified (?) Visited Oct 2011

My boyfriend and I had a high expectation on the facilities and the therapists as the spa belongs to Hilton. The spa is actually in the basement and rather small. There were only 2 rooms for massage and outside were a few people chatting while having their champagne. We stood outside the rooms for about 10 minutes before the room was ready. Inside the room was quite nice. My boyfriend was very happy with his massage but the pressure for mine was not enough. The facial was very good and we both found it relaxing.Overall the experience was ok, but I would not come again without any discount.



Verified (?) Visited Oct 2011

I loved the location of this venue. I arrived there on time and was immediately whisked off to have my treatment. the treatment was fantstic, and the room was peaceful. it felt so heavenly having my facial I fell asleep. I would definitely go back there again.



Verified (?) Visited Oct 2011

I had an hour long massage and an hour long facial by Natalie at the OTC. Both were wonderful! The massage was just the right pressure and she paid attention to where i ached! The facial was throrough and also really relaxing and the products she used made my skin glow afterwards. The therapist was friendly and knowledgable and I would not hesitate to reccomend the OTC to others.



Visited Oct 2011

Thank you so much to all the Staff at The Studio Spa! Had an amazing experience would defenitly recommend this spa to everyone. They were very perfessional and the salon was lovely. Thanks x



Verified (?) Visited Sep 2011

I loved Butterfly, it's not a low lighting, mood music Spa experience, more an old style beauty salon, but with the spa style pampering aspect. Ideal for lunchtimes or after work. The girl who did my facial and eyebrows was fantastic, my eyebrows have never looked better and the facial was amazingly relaxing considering the hustel and bustel of the salon going on around us. I will definately be going again!



Verified (?) Visited Oct 2011

Located 1 minute from St Pauls Tube. Boutique salon, amazing services all under 1 roof. I had an amazing brow shape, the therapist plucked the hair which i wasnt convinced about initially but my brows looked great after treatment. The facial was relaxing and my skin felt so smooth. I normally have super sensitive skin and am red and blotchy after a facial but not this time, products used are really nice. Truly amazing experience, lovely therapist. I would highly recommend.

This is my 1st time posting so apologies if i miss anything out..

I went here back in August with my pregnant best friend and her sister as a birthday present. We paid £59 each, included in this price was one treatment, use of spa facilities, 3 course evening meal, full English breakfast & an overnight stay. We were given an executive room with there being three of us, it was lovely - clean, modern etc.

I really can't fault anything here, we got so much for our money. The staff were friendly, the place was inviting and clean. The spa was wonderful, it had: a hydro pool (half goes under shelter outside), an aromatherapy room, sauna, steam room, snail showers... I was amazed. I had a mini facial as my treatment, it took only half an hour but was so relaxing & my skin looked and felt fab after. Whilst I waited for the other girls to finish there treatments I had a fish pedicure (wasn't very good but I can fault the fish).

I do think people should be made aware of the £25 per person they hold on card upon check in (encase you book anything to your room) I used my card to authorise all 3 of us (£75), we didn't book anything to the room but it took a week to be available back in my bank balance.

Will be returning, was very impressed!



Verified (?) Visited Oct 2011

spent a lovely day at Crewe hall. Pool was a little chilly but soon got used to it. Had a nice lunch in the brasserie and thoroughly enjoyed both treatments. Would definitely recommend.



Visited Oct 2011

I was given a massage and facial for a birthday present and was really looked after here. I would definitely recommend it to anyone who is looking for some pampering and relaxation. The staff were friendly and professional and I felt great afterwards. Thank you.



Verified (?) Visited Oct 2011

Great experience at feet retreat, I went with my other half and it was very enjoyable and relaxing for both of us. As we had two treatments each we had to go in one at a time for our facials and fish pedicure. It would of been nice if we did the fish pedicure together. Over all great experience with extremely friendly staff.



Verified (?) Visited Oct 2011

My therapist, Laure, was absolutely fantastic. I had booked an Escape package and hot stone massage was heavenly. There was a mix up with my appointment initially getting cancelled and then my therapist not turning up hence Laure took over which was great since she was fantastic. Location is not great since long walk from station but can take a bus. Will definitely go back and get massage done by Laure. She has magic in her hands.



Verified (?) Visited Feb 2011

I bought this for a friend as a present and we went together. The treatments (half hour facial, half hour massage were good although the massage was more like 20mins!). The deal was supposed to include use of spa facilities but as the sauna was switched off (and would take hours to heat up) there was only a steam room.



Verified (?) Visited Feb 2011

The therapists here, especially the woman who runs it, really know their stuff, more so than on any previous facial I have been on. Although quite expensive full price, I think I would definitely go back.

Went with my daughter for this day out it was brilliant so nice to have some girlie time the facilities were excellent and the therapist was lovely we had a light lunch which was very nic would definatley go to this venue again



Verified (?) Visited Oct 2011

It was perfect! There was a lovely atmosphere and the treatments were lovely!! The food there in their restaurant is also lovely and would definitely recommend to anyone! Good location and parking too. For somewhere that is usually quite expensive, this was a bargain!



Verified (?) Visited Oct 2011

Lovely salon with polite staff. The facial was very relaxing with a relaxing atmosphere in the clean salon. Staff were attentive to customers, including myself. I have been asked to be put on their mailing list for offers - sorry or through Wahanda!



Verified (?) Visited Sep 2011

Booked for a spa day for our three months anniversary with my husband. Both of us had an Elemis facial, which was absolutely fabulous. The beautician was very good and friendly. Would definitely go again!



Verified (?) Visited Oct 2011

me and my have vistied your salon and had a wonderfull time.i have told my freinds and they have visted your salon and they have had a fantastic time.thakyou for the oppertunity.



Verified (?) Visited Oct 2011

Nita is a very professional, friendly therapist with lots of knowledge on her treatments and products, gave me advice on how to improve my skin. Would recommend to my best friend.



Verified (?) Visited Oct 2011

The therapist (Danielle) was lovely, and the treatments were great, but there were technical problems with the pool which was very cold. The whirlpool is part of the pool, so that was also cold. UNfortunately, the outdoor hot tub was also only tepid and appeared dirty.

Lunch was mediocre - a 'two course lunch' was actually a 'bento box' - (unfortunately the box was the only oriental element to the meal), which contained a cold salmon fillet, a few leaves of cos, some not-so-crunchy croutons and about 6 pieces of cold pasta stuck together with some sort of viniagrette. The other 'course' was presumably the section in the corner of the box with about six pieces of melon in.

I would rather have my food nicely presented on a clean plate (the bento boxes appeared a little worn and shabby), and the courses seperate - its not pleasant to have to eat dessert whilst looking at the leftovers, salmon skin etc in the box...

Overall, the treatments were good, but the rest of the day left a lot to be desired - I had bought it for my mum as a birthday present, but the facilities and lunch didn't represent good value for money on this occasion, unfortunately.



Verified (?) Visited Oct 2011

A lovely relaxed atmosphere. I felt very comfortable and totally chilled out. A nice pampering session. Therapist was friendly and considerate.. The treatment oils smelt amazing and the facial has totally smoothed my face.



Verified (?) Visited Oct 2011

It was a good exp erience, and rather en joyable. However not an easy location to get to, as not very central. Friendly staff and a good range of services available.



Verified (?) Visited Oct 2011

I had a very nice facial at Karda, the facilities might be small and unaasuming but the service they provide is first class. The facial was tailored to my skin type and skin looked glowing and healthy for several days after treatment. Will definitely be back.



Verified (?) Visited Oct 2011

I went with a group of friends, and we got there at 10am. was surprised to see it was smaller place than i expected but very well decorated and the ambience was very relaxing and welcoming. i had a facial which i enjoyed very much and was much better than i ever had before anywhere else.
lunch was a light snack but vry filling and good value too.
my best part was relaxing in the jacuzi which i couldnt get enough of,my friends went to use the gym faciltiies but i ended up mainly in the sauna as i was there to relax and chill and wasnt interested in any strenous activities.lol finallly the massage that i had was very soothing and the therapist was very friendly and knowledge and really got to my tense muscles and knots and i felt the full benefit of the massage and came away feeling extremely relaxed and de-stress. Finally a dip in the pool before it was time for me to go home.
overall i thoroughly enjoyed the day and we all decided we would book again and look out for offers as xmas treat or birthday gifts.

The Westerwood itself was lovely and my treatments were really nice. The only thing that was slightly disappointing on the day was that both the steam room and sauna were out of order, and that was a facility I would have liked to use on the day.

This spa was for a present for my mother's birthday. It was great, we had a great time and well worth a visit. We would come to the spa again it was a great day and a wonderful birthday present.



Verified (?) Visited Sep 2011

I thought the facial was really good it made my skin feel fresh afterwards. The therapist applied a lot of products during the facial and she seemed like she she knew what she was doing. However the room that they conduct the treatments in does need a bit of a makeover it did not have a very relaxing atmosphere. However overall I was happy with the treatment.



Verified (?) Visited Oct 2011

i really enjoyed our stay at the hotel it was so relaxing a great place as we were on our honeymoon great location near to shops and beach .thee food was so good i enjoyed it very much .



Visited Oct 2011

The esthetician in this Ulta is an uppity, rude black girl....she talks to you like you are beneath her. Honey you are at Ulta, not a $100 facial day spa....get over yourself!!!



Verified (?) Visited Sep 2011

The Spa is in a seperate new building which makes it very private. The finishings are of a high standard, the staff extremely friendly and soft drinks are included. This is by far the best spa in a hotel I have seen so far in England. The only thing missing is a swimming pool and somewhere to go outside to cool off. The only real critisism I have is that the floor is very slippery when wet.



Verified (?) Visited Oct 2011

I dont think its fair to compare a spa within a hotel, that also has members arriving for a swim, to a purpose created spa retreat, so it would not be right to rate this spa as 5 star, but for value for money it was excellant, although it would have been nice to have a jaccuzi to relax in.



Verified (?) Visited Oct 2011

We have been on these special offers before(not necessarily with Wahanda) some have been good and some not so good, so we went along hoping for a good one.We were very pleasantly surprised the staff were very welcoming and friendly(always a good start) and although the setting,design,and ambiance was not 5star it was clean and very acceptable for the price we paid.



Verified (?) Visited Oct 2011

I really enjoyed visiting this swanky venue at the heart of mayfair. The staff was welcoming and I was whisked away as sooon as I arrived and my treatment commenced with ample explanation of what was happenning. It felt unusual having honey on my face, however, well worth it the next day as I felt the differnce.

Forest Hills in Aberfoyle is a 5 star facility. I had a lovely relaxing day in plush surroundings. The staff were very friendly & eager too please. My cream tea was enjoyed even more by sitting outside at the patio in the sunshine. Recommend the venue & treatments to everyone.

Had a lovely time, very clean and relaxing place. I had a lovely facial, with a friendly therapist. All staff were pleasant and helpful. The venue itself is huge and a bit confusing when you first arrive at the reception, I had to ask a member of staff to direct me, as the spa is right at the bottom of the complex. Once there the signage is ok, but if you are like me and don't have a great sense of direction be prepared to end up in corridors which lead to cleaning rooms! The facilities are great, i only used the sauna, aroma room and lap pool, Showers were filled with Molton Brown products which was a nice touch, Very good value deal!



Verified (?) Visited Oct 2011

What a wonderful and theraputic day. Was feeling so ill and drained before i went but this was just
what I needed. We chose to go on a Monday so it wasnt busy at all, which was to our advantage. The
staff showed us the facilities included in our package and there was more than enough to do to fill the time we had there, it was so difficult to leave as we were so relaxed....cannot wait to do it again



Verified (?) Visited Oct 2011

Beautiful place with a lovely atmosphere. Suitable for all age groups. Friendly staff and excellent service. Treatments were great and the spa facilities were also good. Not too busy so perfect to be able to use all the facilities. Only draw back was lack of menu options for vegeratian food



Verified (?) Visited Oct 2011

Really enjoyed by day here. The facilities are bit dated but the staff are welcomong and very friendly and the treatments that we booked were fantastic. Would recommend this place for sure.

Lovely relaxing night stay and such good value. Staff are very friendly. The views over the golf course are wonderful. Nice, clean and spacious pool and spa facilities. Highly recommended



Verified (?) Visited Sep 2011

This is pure luxury. It felt wonderful to be pampered. The facial was lovely and soothing. The use of the spa was great, very relaxing. The favourite thing about the spa was the hot stone beds, where you can lie and drift to sleep. Highly recommend this visit. The only downside is that the Chelsea Harbour Club is hard to find and out of the way....unless you live around the area.



Verified (?) Visited Oct 2011

I took advantage of the manicure and facial deal that was on offer. The staff were very warm and welcoming on arrival and didn't keep me waiting. The therapist started with the manicure first so I could wait for the polish to dry whilst having my facial. The manicure was a speedy one; quick file before polishing, so no cuticle removal. My only gripe was that the therapist used lots of polish, so even with the quick drying spray and leaving them to dry for an hour during my facial, they still smudged! However its almost three days and the polish hasn' chipped yet so pleased with that.
The Dermalogica facial was very thorough and professional and I was given the full facial mapping treatment. My therapist was very knowledgeable, and went into detail about my skin and the different problem areas. I always thought my skin was okay, but after this I felt I had endless problems and ended up spending loads of money on Dermalogica products! Lets see if they make a difference......



Verified (?) Visited Oct 2011

It took me some time to find the salon as the signage isnt great but managed to get there with a little rush. The facial did not disappoint though the venue is more of a hair salon so not as relaxing as it would be.

The facial normally sells for £90 so I felt it was a good deal. The therapist was very nice and the facial was relaxing. If I had a choice, I would have preferred more of a spa experience but for the price, I cant complain!



Verified (?) Visited Oct 2011

great value for money. Beautiful location, the facilities were clean and overall experience recommended. We had treatments, facial and back massage using Decleor products, the therapists were friendly and gave good advice. Set in beautiful grounds, a walk around the garden/nature trail is a must

I got a voucher as a birthday pressent, for a treatment at Sophia's salon. I absolutely loved the treatment, and would defanatly go back. :)



Verified (?) Visited Oct 2011

This is an excellent salon, Debs the therapist is really professional but friendly too. I love that she doesn't chatter during the treatment. You are able to relax completely.
The salon is lovely and the treatments are great and work. I have had a fruit peel and returned for Microdermabrasion. My skin is looking much better already.
I highly recommend Spritz, you won't be disappointed.



Verified (?) Visited Oct 2011

i have enjoyed very much my day at the saks hair and beauty.The staff were very nice and very helpfull
i would recemend them.They did a fantastic job i had hair cut and a facial i loved it.

I have visited Innerspirit several times and each time you are made to feel welcome and comfortable. All the staff are polite and knowledgeable about their profession. I have tried several treatments and each time I have felt relaxed and refreshed after. The nail technician, Emma, is excellent and really takes the trouble to look after you. I would certainly recommend this salon to anyone in search of a safe haven and bit of R&R! Definately worth a visit!



Visited Oct 2011

The best part of this was the facilities the jacuzzi, the pool,the steam and the sauna! Although the steam and sauna were a little small, did enjoy the privacy of knowing that they were in the changing rooms so great being single sex only. We were told that the therapist would come get us from the steam room as that's were we told them we would be at closer to our time for our treatment, this didn't happen. When we got moved to the waiting area they didn't remember we were waiting there, it was only when my sister asked how long the treatment of facial and massage was going to be so that we could organize the rest of the day that we got some communication from them. The room was nice, but had no heating in it at all, and it got quite cold during our massage. I did ask and got told the room has no heating and they turned to ac off. We were together in one room with two therapist, but there was no communication from them in regards to the oil they would be using, what part of the body they would be starting from. For a full body massage just having the back neck shoulders and legs i wouldn't really class as a fully body massage considering I am an avid spa go-er. I was highly disappointed that my sister didn't get the experience I wanted her to have. Her therapist didn't get ask her to put her arms down to be able to her her shoulder area proper. Technique wise for her massage my therapist was OK in my book. They did both wash their hands quite a bit between different body areas which I thought was good hygiene. What I didn't like was that the two therapists were miming whispering to each other having a conversation, one of them must have said something funny as my therapist was trying very hard to hold her laughter. I didn't find the behavior very professional. We then moved on the facial.. we didn't get a choice in regards to which one, she didn't even ask what type of skin I have if its dry or if I was allergic to anything. Thank god I don't have any allergies and it did seem rather rushed. There was no conversation, and felt more like a face massage with few products that what I would consider to be a proper facial. There were a few knocks on the door, and you could hear another women complaining to the manger about waiting so long. If it wasn't for the few hours we spend using the facilities I would have been in a rather foul mood. Wasn't all that great and I would not be going back



Verified (?) Visited Oct 2011

I arrived to be greeted by Sarah the Elemis consultant who immediately put me at ease. We chilled for a little while & discussed any problem areas & my usual skin routine.The facial was soooo relaxing I enjoyed ever minute. Sarah, Vee & Jess are lovely girls who make you feel very welcome.I have been back to the salon for a nail treatment and great hair do, so highly recommended.



Verified (?) Visited Oct 2011

Really friendly staff and was offered a drink as soon as I arrived - I did the Wobble Away class first which I enjoyed along with some other customers who went regularly for the class - after the class I had a facial and massage which was a lovely treat after the class



Verified (?) Visited Oct 2011

I had a facial with Sophia and she was very friendly and pleasing - she seemed very experienced in treatments as if she had been doing treatments for many years - I returned the next day and had a full body exfoliation and a full body swedish massage which was very enjoyable



Verified (?) Visited Oct 2011

My sister in law went together for a facial peel , it was perfect! the room was cozy and warm , nice dim lights the two therapists were so proffesional , there facials were just perect , we had coffe before and afterwards and even cupcakes ! it was so good we booked more treatments whilst we were there . Everyone should try this little place , also a big plus is the room has two beds in so you and your friend can go together . 10/10 we cannot fault this visit at all .



Visited Oct 2011

A wonderful, relaxing experience with friendly, courteous and experienced staff. Even on a busy Saturday afternoon the atmosphere was calm, the facilities were clean and comfortable, and I really enjoyed my time there. The therapist was knowledgable and was able to give me a great facial treatment for my very sensitive and normally problematic skin. The wax didn't irritate my skin at all, and it was practically painless. I left feeling refreshed and polished. Great value for money, too! I will definitely be coming back

Great venue, clean, relaxing, Super swimming pool with sauna steam room and hot relax beds, seperate relax room, lovely staff, fantastic treatments using Elmis products, great price from Wahanda £25 for 2 treatments and day spa. Venue has lovely restrauent



Verified (?) Visited Oct 2011

Fabulous spa at the exclusive Chelsea Harbour Club with various steam rooms, lap pool, etc. I was given a robe and slippers to use. I also had lunch in the restaurant which was really nice. Celeb-spotting is optional!



Verified (?) Visited Oct 2011

I enjoyed my treatments from start to finish. The staff were very welcoming and very helpful at explaining everything to me. Really enjoyed my facial and massage. I have booked a treatment in the shop for this week as the prices for treatments are cheap and the standard of treatments are high. The only thing that put me on edge was the area it is placed in. Every thing was fine and as I said I am going back for another treatment as it is excellent value for money. My experience Thier from start to finish was totally enjoyable.



Verified (?) Visited Oct 2011

great experience staff very welcoming therapist explained all my treatments what she was giong to do made me feel so at ease.my back massage was lovely and my facial.also used vibration plate in a group with staff working with us on exercises to do which was very good really enjoyed.would recommend 10/10 all round.



Verified (?) Visited Aug 2011

The place was tucked away in a street not too far from the station. I had to wait for the therapist. Once it started it was excellent. I got the Yonka facial with microdermabrasion. The face glowed and the smell was excellent. Thoroughly enjoyed the treatment.



Verified (?) Visited Mar 2011

Nice treatment rooms which had a relaxed feel to them. The therapist did a good analysis of my skin and the products felt lovely. However, I developed an enormous spot after the treatment which lasted several weeks and left a mark on my skin for several months afterwards. They kindly offered me another facial to sort it out but it didn't make much difference. I would never pay full price for a treatment here and have been to other places which offer as good a service for almost half the price. Good customer service but pricey!

I bought this for my mother-in law as a treat and I also went with her. She, like me, thought the therepist she had was very good and that the facial was very thorough. We arrived late yet they still gave us both the full hour and didn't rush us to leave and took us to a nice room for tea and biscuits. Very good value facial.



Verified (?) Visited Aug 2011

This deal was excellent value and the location was very nice. We had a couples room so we both had the treatments together, which was very nice. The massage was not especially strong even though we both requested firm pressure, but that is often the way. We did have to wait a long time to get an appointment, but all in all I would recommend this spa.



Verified (?) Visited Aug 2011

I received a good level of service, but I would not especially recommend the Manuka honey and rose quartz facial. The salon is very well located and easy to find.



Verified (?) Visited Sep 2011

Fab Day! The therapists were great, really friendly & welcoming, very professional. The two mini treatments were reat value for money.
The facilities were ok. It was a shame the Spa centre didn't have it's own chill out room where you could have lunch in your robes.



Verified (?) Visited Oct 2011

It was a perfect day; the staff were very welcoming and efficient. The ambience of the place was peaceful and relaxing and the lunch was delicious. My daughter and I felt the offer 2 for 1 was excellent and would encourage us to go again. Absolutely no complaints



Verified (?) Visited Oct 2011

When arriving the welcome was very friendly, and I was taken swiftly into the treatment room. I had booked a 30 min massage and 30 min facial, but there was some misunderstanding with the treatment and I got a 60 min facial instead. It was heavenly and althogh at first I was a little disappointed that I missed out on the massage, at the end I actually was quite happy. I definitely would go there again.



Verified (?) Visited Sep 2011

I absolutely love this spa... always feel so relaxed as soon as I walk in. In the heart of the City but an oasis away from the hustle & bustle. The staff are always really friendly and the therapists make you feel comfortable and are very proficient. The treatment rooms are really relaxing too. Only slight piece of negative feedback would be that they have a relaxation room which is pitch black (with an impressive illuminated fish tank) and a fully lit reception area within the main club but nothing in-between - would be nice to be able to recline somewhere and read magazines etc. Make sure you purchase a voucher which includes full use of facilities as the swimming pool, jacuzzi, steam room and plunge pool are well worth a visit!



Verified (?) Visited Oct 2011

Although the venue was a bit run-down, the spa room was very nice. My therapist Raina was lovely and the facial Rediscovering Radiance was excellent. I am planning to go again.



Verified (?) Visited Oct 2011

Lovely setting, lovely staff and beautiful treatment. Would recommend to friends and use again. Everything about the day was perfect. After the lovely relax we used the bar for afternoon tea which was expensive but gorgeous.

Dont delay book today!



Verified (?) Visited Oct 2011

Don't be put off by the outside of Bannatyne's which looks a bit shoddy and scruffy. Pure Synergie has its treatment room within Bannatyne's and it's a little haven. The room is so peaceful, and the moment you lie down on the heated, comfy bed, you forget that you are in fact in a Bannatyne's gym! The therapist was polite and professional and I appreciated her coming out to forewarn me that she was running a little bit late. I've had a lot of facials before and this was by far one of the best - the treatment lasted for a full 60 minutes (I had the enzyme SOS facial for problem skin) and I was so relaxed I almost fell asleep at several points througout. Definitely worth a try - and the facial was a steal at £24 with a Wahanda voucher!



Verified (?) Visited Sep 2011

I was happy with my facial treatment, which enable my skin to feel soft and smooth. The massage was very gentle, but I found the treatments were good overall. After the treatment I was able to work out in the gym and use the spa facilities, which I enjoyed immensely.



Visited Sep 2011

I Had the Espa back, face and scalp treatment which was 1hr30mins, which was amazing my skin felt so fresh and glowed for days, the back massage was great as well, this treatment seemed so to include so much more than anything ive had before.The staff are lovely and proffesional. I would recommend to have this done and go staight home as they put a mask through your hair. It is only a small salon but has a nice atmosphere and think the staff genuinely care which I dont always think you get in big salons. I would recommend this salon to my friends and will be returning soon to try some more treatments.



Verified (?) Visited Sep 2011

we went to the crewe hall for a spa day which including a facial and back massage.We had a lovely day the spa was very nice and the therapist was very helpful.we would go again without hesitation



Verified (?) Visited Sep 2011

This is a lovely place to come and relax. The facilities are very clean and modern, the staff are polite, friendly and helpful and the experience was excellent value for money. We will visit again!



Verified (?) Visited Oct 2011

Staff members were excellent and really made the trip perfect. They could not do enough and were all friendly from check in staff to therapists. the spa is not 5 star, however the prices weren't either. I feel we got excellent value for money and will most definately be returning.

A wonderful experience, the staff were very helpful and welcoming with a guided tour of all the facilities. My husband and I had 2 treatments each and the therapists for both were very good, room was perfectly lit with soothing music.

I had an Indian Head massage and a back massage and facial. Julie was really lovely and the atmosphere was great. I felt very relaxed afterwards and will return again soon.



Verified (?) Visited Sep 2011

Venue fairly functional but nice, facilities good. Enjoyed the massage and the facial - both were done well - but was disappointed that two '30 minute' treatments took a total of 40 minutes.



Verified (?) Visited Oct 2011

This experience was utter bliss itself and I couldn't have felt more relaxed with the entire experience.
The suite is situated canalsidein central Birmingham and the atmosphre was immediately luxurious and calming, and I was led to wait on squashy sofas and was even made a free cup of coffee and shown where the magazines were to pass the time.
This helped me to relax and the facial iself took place in a darkened room, with relaxing music playing to contribute to the calm atmosphere. I laid on a soft bed and closed my eyes, and became wrapped up in the experience.

The facilaist was very friendly and professional and used a range of products to deep cleanse my skin, which felt great afterwards. Overall, the whole experience was relaxing, friendly and felt very luxurious, and I would not hesitate to recommend the place to others.



Verified (?) Visited Oct 2011

Nice place, lovely and relaxing with nice facilities. Facial rushed and mask left on for 5 minutes with no head massage, massage painful and not great did not really work at nodules! Nice lunch and really relaxing facilities though which were nice and quiet.

The staff were excellent, especially helping with an issue they could not have predicted. The masseuse could have done with being a little firmer in the treatments. Facials were spot on.



Verified (?) Visited Oct 2011

The place was easy to get to. It is part of a gym and the ambience is not great till you get to the room. The facial picked was revive and glow. But I did not feel the facial did much to either reviving or making me glow. I have ahd better ones earlier. Overall OK if you have the Wahanda deal else not worth it.



Visited Oct 2011

A.M Beautysalon is the best -:)



Verified (?) Visited Oct 2011

Just the best place to relax, unwind and be pampered! I could have spent a week there. Such an oasis in a big city. It wasn't too crowded, which I'm surprised at really!

i loved this place i can not say one bad thing about it, me and my girl triends have been 3 times and i,v been with my husband he enjoyed it to as not only is the spa great the golf course is wonderful anne from hull



Visited Oct 2011

As a regular visitor of the salon I always have the facial, along with some waxing and more recently an overall hair color change, couldn't speak any more highly of the staff and service, the best salon in Birmingham in terms of treatments and that personal feel. Highly recommend!

I recently came to stay as a surprise for my mum's birthday and we had a fantastic time!!

The hotel it's self for lovely and rustic. The facilities and spa were top notch. We had a bit of a mix up with the treatments that we had booked but the receptionist and therapist sorted this straight away and were fantastic.

The staff are just so happy to help and always very polite!

Definately be back.



Verified (?) Visited Sep 2011

I`m glad I took advantage of the wahanda offer.
I had a face lift facial and a back massage session. I enjoyed every bit of it.
The staff were professional and kind, the salon was up to standards and had easy access.
I would recommend everybody to go and i would go again.



Visited Oct 2011

I have had a number of facials at this spa and it is excellent. The staff are friendly and welcoming and the therapists are excellent at what they do.

I had a facial booked and phoned to ask if they could do a massage as well as I had a really tight headache but they didn't have the space.

So I went along for my facial after work and while the mask was drying the therapist gave a wonderful head and neck massage (they usually give me a hand and arm massage while the mask is drying) and I was very grateful for it! So the receptionist obviously took what I said on board about my headache and asked the therapist to incorporate a mini massage for me (at no extra cost) - a lovely touch and makes the experience personal. And the best of it was that no one mentioned the massage, it was just put in there because of my phonecall - brilliant!



Visited Oct 2011

I have been visiting Junerain for about two years and during that time I've tried various treatments. Currently experiencing Casi face and body and I'm delighted with the results, and reasonable price. The atmosphere is relaxed and very welcoming and the team are generally interested in your wellbeing, unlike many other salons I've visited.

I've also recently taken the offer with teeth whitening, and am really pleased with the results. Now an ex-smoker, I could never achieve the whiteness I desired through a polish at the dentist. Also need to point out that I'm a little squeamish when it comes to matters of the mouth, but the procedure was carefully explained by a trained professional, and any concerns I had were fully addressed.

I wouldn't hesitate to recommend Junerain to my friends or family, and have on many occasions over the last couple of years.




Verified (?) Visited Aug 2011

My expectations of the facial were high because the clinic specialises in skin but i was so disappointed. A £50 facial that was discounted down to £25, it was not even worth the £25, i came home and gave myself a facial straight after. It was not a relaxing experience and it was a very quick treatment. I would not recommend this to a friend or visit again.



Verified (?) Visited Sep 2011

I was not told beforehand that you could make use of the gym and facilities if you went to Bannatyne's for a facial, if I had known I would have made full use of the facilities. The SOS enzyme facial was fantastic. My therapist Michelle was great and did a good job. She even extracted which a lot of therapists do not seem to do these days. My skin looked great afterwards and was really glowing. Would definitely go back!



Verified (?) Visited Oct 2011

The Titanic Spa was a lovely relaxing experience. The Spa facilities were excellent, very clean and well kept. My only complaint, if you can call it that, is that there are no areas where you can just sit and have a drink before or after luch or dinner. On that note the food was excellent and plenyfull, and the service was very good. The accomodatio was a shock to me, it was a furnished apartment which had everything you could need, including a lovely balcony. Overall excellent value for money, and I will definately be going again.



Visited Oct 2011

The whole experience exceeded my expectations from the hard workouts to the relaxing massage. If you are thinking of a fitness break look no further, I can't wait to go back it was great fun.
My confidence has risen 100% as to my physical ability.
The food was really good, I expected to feel hungry all day but that didn't happen, the evening meal was superb.
The staff are truly amazing and make you feel really special, thank you David for your patience and faith in me. And the "cheeky hills"!
The activities cater for all ages and sizes and no one feels out of place.



Verified (?) Visited Sep 2011

Everyone in there is really nice and friendly, the Boss herself is always there to explain everything you need to know.
Very professional and good venue.
Highly recommend.
I like it!!



Verified (?) Visited Oct 2011

It was very nice and the treatment was immense! Wouldn’t have wanted to have spent all day there and there was a room that was purely for relaxing that im not sure id ever use but that’s the only negative the rest of it was fab.
My husband also enjoyed his back massage and thought the rest of the visit was very pleasant and would go back again.



Visited Oct 2011

A BIG THANK YOU to the staff @ BeautyForever, my nails looks perfect, the haircut and colour is the one i wanted for long time. exellent services, deffenitly see you soon.!!!!!! Very friendly staff !!!

We had a wonderful, relaxing afternoon. The spa facilities were fantastic. The staff were very friendly and helpful.

We felt that a robe should have been included - we were offered one, but at a charge of £6 - thought this was a bit steep!
Also, there was not a water machine within the spa area and had to ask a member of staff each time we wanted a drink.

Otherwise..... fantastic



Verified (?) Visited Oct 2011

I really enjoyed my day. The spa was clean and very comfortable. I thought it was all great value for money and the staff were very helpful and friendly. It was very relaxed and I plan on visiting again sometime next month.



Visited Oct 2011

I have been visiting EOB for a few years now, it's a beautiful salon and there is nothing like it around the area. They offer a wide range of treatments and some beauty products too.
All the girls are highly competent and very professional, but very friendly at the same time, they make you feel very welcome. I went for a facial last time, very soothing experience and my skin felt and looked amazing the following day. The therapist talked me through it but let me relaxed when I started drifting off.
I also tried a pedicure with a friend a while ago, which was so much fun as they are able to perform the treatment at the same time, so we had a good laugh while getting our pedis.
Overall, highly satisfied, can't fault it and would recommend without a doubt.



Verified (?) Visited Oct 2011

It was a wonderful experience to get 1 hour Swedish facial and neck and shoulder massage for only £10. It was a beautifully scented dark room with candles and beautiful music. It was lovely staff. Highly recommended!!!



Visited Sep 2011

The venue was disappointing. Very clean and looked good, but when you went to the therapy room it was so tiny there was only enough room for the bed, and each time the treatment changed a trolley had to be rolled out so another could be rolled in. There was no foot massage, but possibly because there was no way enough room for the therapist to have reached that end of the bed! Also, you could hear everything. Although the treatment was downstairs, if someone walked into reception you could hear the entire conversation. That said, the therapist was brilliant. I was so relaxed at the end of it it made the other negatives worth it.



Verified (?) Visited Sep 2011

Visited with my daughter we both enjoyed the facilites eg pool, jacuzzi and steam room loved the room with straightners, a lovely touch. Our treatment was wonderful the Therapists were very informative regarding the treatment and aftercare. We both had a lovely relaxing day.



Verified (?) Visited Jul 2011

One of the best Facial I ever had. Even if it is located within a gym, the room is really nice and relaxing atmosphere. I was so comfortable that I fell asleep. the product she used was great and left my skin literally glowing. The therapist was great and so professional.
I am so desperate to go back.



Verified (?) Visited Oct 2011

The therapist was very nice. the venue was OK. A bit of a damp smell in the entrance hallway and very small room. Left to relax during the facial but quite noisy just next to reception and the main road



Verified (?) Visited Sep 2011

I would definitely not go there without a voucher. The treatment was average, it was more painful than a pampering experience and I was left with red marks on my face for the next three days. Disappointing because my first facial there was absolutely great!



Verified (?) Visited Sep 2011

Not a brilliant 'spa' - in fact just a gym with a therapy room. But the therapist and the actual treatment room were great, and the best facial I've had. If you don't want to have a relaxing experience, but just need to have an excellent facial for a cheap price I would recommend. If you want to indulge in wearing your dressing gown sipping tea, then this is not the place to you.



Verified (?) Visited Oct 2011

This was my first visit and the building and grounds were beautiful. There was a great buzz in the bar area (lots of golfers!) and the gym facilities were very good. A little disappointed by my treatment but overall, great value

Venue a bit tired and in need of modernising, especially chaging rooms and relaxation area. Treatments themselves lovely. We were meant to get afternoon tea, a bit of a mix up at the hotel so we didn't-the main problem being it took some time on the day and several emails afterwards to clear up what shoulde have been a minor mistake/inconvenience on their part-poor customer service. Won't be back.



Verified (?) Visited Oct 2011

went with my other half, we both really enjoyed our treatments- both had a facial and massage. the facial was a deep cleanse, which made my skin feel really soft and clean. masage was also very good pressure.



Verified (?) Visited Oct 2011

This was my first visit to Ruby May as a friend has just moved to Wimbledon.
Using the mob deal from Wahanda made it excellent value. The therapist was lovely, helpful and friendly. The facial was excellent and I would be happy to return



Verified (?) Visited Oct 2011

A very enjoable first trip to Hydi Studios. The facial was very thorough and the Therapast highly skilled and willing to share her knowledge. Using the Wahanda mob deal meant the treatment was also excellent value for money.



Verified (?) Visited Oct 2011

I went with a friend for a spa day. We had a lovely time - swimming and using the spa facilities and then going for a coffee before having a relaxing facial. We felt pampered and totally refreshed afterwards. I would really recommend this venue for the ambiance and the lovely staff.



Verified (?) Visited Oct 2011

It was a nice room, very warm. Facial was relaxing. Free coffee afterwards, not bad. I didnt get my full hour as I was late (i got lost). Leave with plenty of time! I'd recommend it. I had the SOS facial which was alright, though i still have my blackheads. I think id rather pay more for a facial that had extractions though. But overall it was alright for the price and the time.



Verified (?) Visited Aug 2011

I had a facial here. They have great Aveda products and the therapist and the receptionist were lovely.
It is in the basement of a hairdressers but it was clean and spacious.



Visited Oct 2011

I had a Transderm facial at Goddess after seeing a review in the press, I have travelled the world and found this facial outstanding, my skin has never looked as glowing and people are commenting. This salon is really top of its league and I know why why friends from town venture to Golders Green to visit this place. Will definitely be back

Me and my friend Michelle had a facial. The type of facial we had meant that we could not enjoy the rest facilities because we were advised that the treatment we were having would not be suitable for the steam room afterwards. We was advised about this in advance when booking the treatment so we was fine with that. When we arrived my friend had her treatment first. The receptionist Shirin looked after me and made sure to show me around and let me take advantage of the facilities that i could use while waiting. I went into the relaxation room, which was lovely, and relaxed in there until my friend was finished. I had my facial with a therapist called Reena, who was very professional and gave me lots of information on my skin type and how to look after it. She was very friendly.

Me and my friend really enjoyed the short time we was there and this was definitely down to the friendliness of Shirin and Reena who put in the extra effort to make us feel welcome.

Definitely cannot wait until we go back!

Steph



Verified (?) Visited Oct 2011

amazing! Wonderful chatty therapist who was so attentive! Not rushed and my skin felt and looked awesome afterwards! I would not hesitate to recommend to anyone. Beautifully decorated therapy room with really comfy bed.

Went with my fiance as a pre-wedding treat for ourselves. We had a great time! The facilities are far plusher than I imagined. The therapists were good, although mine was a bit too friendly, I kind of prefer the more professional approach. She was very chatty which is ok but then it came across a bit too salesy and then after the treatment didn't give me much privacy. She was chatting and cleaning her room and wanted to drop off the towels on the way to taking me back to the reception area. Apart from that it was a great deal and a nice glass of bubbly to finish off. Worth a visit!

I arrived early, was greeted on arrival and taken to the relaxation room to wait until my appt time. There I was offered a drink - the room is lovely, with blinds covering the large windows and approximately 6 loungers for you to pick from. It's dark, relaxing and immediately put me at ease. I was asked if I wanted to undress and place a robe on, but I declined.

I had a Vitamin C Murad facial - but I was left a bit disappointed. The therapist, although very friendly and chatty, didn't leave the room as I undressed and as I lay on the table, she noticed I had my vest on and asked me to remove it - at this point I expected her to leave, but she didn't, cue me awkwardly trying to wriggle myself out of it, without flashing my boobs!

The facial began and the therapist accidentally managed to get a mask up my nose, which stung like crazy and then one of the cotton wool pads which was placed over my eye began to irritate and sting too! She was very apologetic and I feel bad actually writing about this, but I'm not about to sugar coat my experience.

I love Murad products and their facials (I've been going to another salon to have them) and had a Wahanda voucher to use, hence me trying this place out, but won't be returning here again, despite the lovely facilities.



Verified (?) Visited Oct 2011

Upon arrival we were given a drink of wine, orange juice which was lovely.
We relaxed by the pool and made use of the steam room, the sauna was not working.
The two therapists came to collect my friend and I. We were told there was a delay of ten minutes so I went ahead whilst my friend waited.My treatment was lovely the therapist did not explain the procedure as I had, had the same facial for a birthday treat earlier in the year.I really enjoyed the facial, room was comfortable and the music relaxing.Upon returning to the changing room and waiting for 40 minutes my friend came back, not happy. Although she had been given two nail varnishes as a sorry gift for the wait. I became anxious as i had an appointment at a local salon for nails etc for my holiday the following Monday. We were then told we had to go to another floor to get our car park ticket validated. The lovely relaxing did not end on a relaxing note as my friend was anxious that I was on a time scale and waiting in a queue to validate the car park tickets was a pain. I will go back so don't let my grumbles put your off.



Verified (?) Visited Oct 2011

Great value for money, the therapist knows her stuff and does it well! will be going back soon! The facilities at first appear to be basic but are more than sufficient for a good experience.



Verified (?) Visited Oct 2011

i really enjoyed my session at Beau beautiful, Bianca the therapist is very frinedly and knowledgable. my skin looked amazing, clear and hydrated after i had the dermalogica facial. i will definately book again.



Verified (?) Visited Oct 2011

I found location difficult to find as I did not receive email from centre and I needed code to get in gate so arrived late. No answer to call button. this meant session was cut short which was dissappointing and overall I loved location.especially on a beautiful sunny day. I will definately go back.



Verified (?) Visited Oct 2011

What a lovely treat my mom had when she had,
her facial i bought for her.
The place was so comfortable & her therapist was
such a nice lady making her feel at ease.

Wanda Montes salon & services top anything I've found in the states. I have stopped having my hair done at home in NJ & prefer Wanda Montes stylists. if you are visiting San Juan & would love a great haircut this is the number 1 place to go. Everyone speaks english & they make you feel like a queen. And there's no better pedicure in the world, Well worth it!