Also known as: Aromatherapy Facial, Facials - Children, Firming Facial, Neck Treatments, Facial
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This was the worst facial I have ever had and I have to agree with some of the other reviews here. The girls at the reception were quite off-hand. When the therapist appeared from downstairs she was non-communicative and had no personality at all. I was not asked to fill out a form and there was no sign of any diplomas or licence displayed. The facial lasted no more than 60 minutes rather than the 70 minutes advertised, and it was an hour of repetitive face rubbing, not massage, which actually felt very uncomfortable. There was no extraction, despite being stated in the treatment details, which had been a reason for my booking it. It was an extremely unpleasant experience and I couldn't wait for it to be finished. I wore a white robe which at the end of the session was put back on a coat hanger for someone else to use! There was no neck and shoulders treatment throughout, just at one point at the end, when it was quite awkward to remove the top part of the robe. My eye make-up was not removed. The bed felt uncomfortable. There was no proper sink, just 3 plastic bowls on the floor, and the therapist throughout the treatment was boiling up the kettle and wringing out a facecloth, making loud splashing sounds.
I would never go back here and I strongly do not recommend it.