Went to Epsom Spa London to their Thermal Tretment. It was only £15 so for the money was great value but not what I was expecting. We went early Monday morning.
Ths staff were absolutely lovely but very disorganised. More geared up to deal with people going for a massage or treatment, where the rooms looked (and smelled) great. We also had a lunch, which although was not cheap, was very nice.
We got there at 10am - the earliest they open and went in right away, we appeared to be the only thermal experience people there so I was expecting nice empty baths. Wrong, it was chock-a-block full of OAPs.
The 'Thermal Waters' are actually just a regular shower, tiny jacuzzi, foot bath, and tiny sauna and steam room attached to a municipal baths. the changing room is the regular swimming pool changing room. It is not a water spa by any means.
As the swimming pool opens early the OAPs were there from when the pool opened and drifted into the 'spa' after their swim. We could not get in anywhere for an hour until they went for their cup of tea at about 11am. There were towels and flip flops everywhere of every description, which detracted from our expeience. Also the plugs on the foot spa had snapped off already (we had to search for one) and looked really dingy.
The jacuzzi and sauna/steam was nice enough but I didn't feel super relaxed as I was expecting something a bit more exclusive. If I had known regular swimmers could go in too, I could have gone somewhere much closer to home.