WAHANDA EXCLUSIVE 2 for 1 DEAL - 2 hour "Stress Sampler"

I bought a deal for a Guinot Hydradermie Facial, a 1 hour massage and a detox body wrap through Groupon. Like someone else said, I had some trouble getting an appointment in the first instance, but this isn't really anyone's fault if the deal has been very popular. However what could've been helped is the treatment I received when I got there. I had already had my appointment cancelled once due to a therapist being sick, but on the day of my appointment they telephoned to ask if I could arrive half an hour early. I said it was unlikely, but I would try. I got there 20 minutes before my appointment, having tried my best to help them out, but was then left waiting for a further 45 minutes. The salon itself is far from glamourous, tucked away in a very uninviting looking industrial block. They have tried their best to make the treatment rooms seem appealing by painting them lilac and using soft lighting, fake flower arrangements, relaxing music etc, but you're still in what is essentially a breeze block cell. Once I got in, it was evident they were in a serious rush, as many people were arriving for treatments and they were running well behind time. My treatments were rushed, with two people working on me at the same time in a rather haphazard fashion - not relaxing. The lady who did my facial was very keen to know if I'd had many facials or treatments in the past, and I am pretty sure this was so she could skimp on some areas of my hydradermie treatment to get me out quicker - certainly there were no tools used to stimulate my skin with "mild galvanic currents", as all the literature I had had time to read in their foyer about this treatment said there should have been. Still, my skin felt nice afterwards, but it was nothing I couldn't have achieved at home given the same products. I didn't really feel the facialist did much more than plop a bit of product on my skin, rub it in and leave me to it! My face was massaged very briefly, but that was it. The body massage was very soft and barely more than the sort of pressure needed to rub in moisturiser - not unpleasant, but not what I call a massage. The very inexperienced therapist also talked all the way through it, and clearly hadn't read my booking in form as she started working on my bad knee which I had specifically asked not be touched, even clarifying this with one of them before the treatment started! Fortunately the pressure was very light, so this wasn't a big deal. I was going to ask her to stop, but she was talking so much I couldn't get a word in! The body wrap was OK, but I can't say I felt much of a difference. I was wrapped in a plastic sheet, not bandages, and again I am not entirely sure whether this was normal for this treatment, or if they were just trying to get me out as quickly as possibly because they didn't think I'd know the difference. I'd like to clarify that I am not normally a moaner, and even now I feel a bit bad writing this as the girls were nice, but it really wasn't the experience I was expecting and I could not reccomend this salon to anyone. I will not be returning.