I've been a member since February 2010 and try and attend 2-3 times a week. I've been to the majority of classes, the gym and the pool area. You can use any Virgin gym with your membership card so good for if you travel or work near another gym.

Classes
Would definitely say this is the best part. The variety of classes is great and all the instructors I have had are great, especially Claire and Dennis in Spining, they certainly work you hard! But you don't even realise the time, it really does fly by. You have to book in for classes the day before which I personally think works great as it means the classes don't get booked up by people who book and then forget to attend. They also operate a standby system if the class is booked up. One tiny moan is the air con, it's just not powerfull enough in the spin room or studio!

Gym
Average size for a London gym. You do have to queue for the cardio equipment in busy times which can get frustrating. It also has 2 powerplate machines which are free to use and when I first used them a member of staff spent about 20 mins with me going through various exercises which was very useful.

Pool are
Again average size pool for a London gym and it's never been overcrowded when I've used it. There is also a jacuzzi, sauna and steam rooms which is a nice added extra. Oh and free towels which is a big bonus!

Overall, a good gym with lots of facilities and worth a look around.