On my 1st day I wasn't impressed with the reception I received.
1) I wasn't asked what I wanted to acheive from the gym
2) I wasn't asked if I had any injuries
3) I wasn't shown around the gym
4) I had the impression there was a sauna/ steam room but there wasn't.
5) No staff on the gym floor except personal trainers who were occupied with clients.
This put me off returning on the 2nd day
On the 3rd day I took part in a Zumba class. I really enjoyed the class. The teacher was very good and I felt energised.
Throughout my visits I was surprised that no one came to tell me about membership options and prices.
I found the male members of staff on reception on Day 3, much more engaging than the female staff on day 1.
I strongly believe that first impressions count but unfortunately on this occasion it wasn't very encouraging. (apart from the Zumba class)
About the venue
Topnotch Health Club Blackfriars
3 Tudor Street
Blackfriars
London
EC4Y 0AH
United Kingdom
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