I recieved a spa day for 2 from my lovely little sister in June. The grounds and facilities were okay, especially the gym (though was bombarded by loud, commercial music - would've preferred to listen to my own) and pool area.

We had a reasonable 2-course lunch (you had to choose whether you wanted a starter OR a dessert) and then enjoyed a facial (therapist was lovely - but treatment was nothing special) and massage respectively...so far so good. Then we went to the reception to request our sunbed tokens....we were met by a lady in her 50's/60's with short hair, who rudely informed us that our 'luxury' spa-day didn't include that, and if we wanted to tan we would have to pay extra. Something we might have been inclined to do, if we hadn't been been spoken to in such a poor manner. As it was, her attitude made us get our thing's and leave immediately.

We had an amazing day, and were considering joining up as members - because of the receptionist, we will never go back, and have told friends they would be wise to avoid the place. Any 'spa' who hires a poorly-spoken, rude women - who looks as if she has never had a spa treatment in her life...is not a place I wanna go make pretty. Hope this review is helpful.