My boyfriend and I visited on a Tuesday afternoon (his birthday). We were the only clients in the spa, and it was nice to have the area to ourselves. The facilities were all very good, seemed new and worked well. However the drinking water was empty, which isn't great after a long sauna. The home made salt scrub was very good.
After using the spa for about 45 mins (probably enough time), we were asked to go for our facials. Mine was done by a tall girl, who was fantastic. She has a lovely touch and it was quiet and relaxing.
However my boyfriend said his therapist gave him the hard-sell throughout the treatment, trying to persuade him to buy various products, which doesn't sound very relaxing at all!
We then relaxed and we were given some ginger tea and dried fruits, which was a nice touch, before our (warm) sparkling wine. The staff were all very professional and helpful and apologised for the wine being warm!
Afterwards we had a cocktail at the Annex Bar upstairs in the same building, which I'd also recommend as it has amazing panoramic views.