I went in for a facial with Chelsee who greeted me at reception was super friendly. As you make your way up the stairs and into reception, you see all of the autographed headshot pictures of the celebrity clients. The spa is modest and comfortable, but the real attraction is the reputation and ultimately I must say that the treatment more than lived up to the hype. Chelsee was superb, and the facial itself felt great (even the extractions were relatively pain-free). The products smelled lovely, and my skin felt and looked fantastic after the 1 hour treatment which involved a nice clay mask. While the mask was on, the therapist gave me a lovely neck and upper back, shoulder massage. I will definitely be back. And apparently Linda Meredith facials can also be found at the Chewton Glen spa in Hampshire - good to know!