im reluctant to review this salon as i dont want too many others to know my secret... but i can't recommend it more. i live in the east end, and still make the hour's trek west to see linda, who i discovered when i used to live near the salon. the waxing is the most painless i have ever had, and i have been known to leave in tears from other clinics, the facials are thorough as well as relaxing, and every treatment i have had there has been excellent. a real gem.