Review of Imagine Spa at Hilton London Heathrow Airport Terminal 5 by Moon75

Review of: Imagine Spa at Hilton London Heathrow Airport Terminal 5 by Moon75 see all 29 reviews »

Great hotel located in a small village. The spa is spacious and very clean. We went on a midweek so when we arrived we were the only people there. The changing facilities are good and we were provided with towels and a lush bathrobe. The person showing us around was nice and helpful and didn't push us for treatments.
I have rated the facilities as ok and no more than that for the simple fact that the pool water was slightly cold (you expect a jacuzzi to be rather warm) and the steam room was nowhere near steamy.
All in all a good experience for a good price.

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Comments

by Spa-Manager 2 months ago
Dear moon75, thank you for your feedback. We are pleased to hear you had a good experience with us. Our hydrotherapoy pool is not a jacuzzi so unfortunately the temperature has to be different but we have since increased the temp to the highest it can go at 32 degrees, so it is now lovely and warm to relax in. We have also increased the steam cycle in our steam room. I do hope we have the pleasure of seeing you back again soon. Kindest Regards Emma - Spa Manager
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