Honestly have never had a worse esperience at a salon. Was booked in to have a colour, then told I couldn't have that, and my hair was bleached instead. Was supposed to have a deep conditioning treatment but was in and out of the washing area within 5 minutes. I then asked could I have a "rough dry", I was told by the person doing my hair that she actually preferred to do a blow dry, against my wishes. My hair was white blonde at the roots, with a terrible yellow line around my head, which the staff told me to go home and put "silver shampoo" on. The massive yellow patches ensured that I couldn't leave the house without a hat on! Rang back up to get a correction and experienced very bad customer service, with the owner telling me it was my fault and hanging up the phone. Fortunately I went to another salon who corrected it but this was a very distressing experience for me and wouldn't want anyone else to go through what I did!