I've been holidaying at this hotel for over 15 years with different members of my family and it has never disappointed. The atmosphere is fantastic - the moment I enter the hotel I feel I've come home. The staff is very experienced and attentative, the service is very personal and aimed at making you feel relaxed from the moment you step into reception. The facilities have developed over the years to an extent which I haven't found in any other hotels and I do stay in a lot of very nice ones. Even if the hotel is busy, you cannot feel with lots of rooms to relax in the spa areas. I so much love the 'Zirben Sauna', very traditional and still my big favourite!
Last Jan we went with a big group of people for a long weekend celebrating a birthday of our friend and we had a great time. The table was all organised in a slightly quieter part of the dining room, which made it lovely for all of us to sit together and even when we were the last ones at dinner, the staff put together cheese platters for us so we wouldn't miss out if they were starting to clear up. We all agreed the attention to detail is incredible.
If I'm there with family or a group of friends the owners are always very warm and welcome and the staff has never disappointed, with some of them having been there for a long, long time and it's always a pleasure seeing them again.
I can very much recommend this hotel and will continue going there at least once a year!