I have only recently joined Fitness First in Crewe and prior to doing so read an enormous amount about Fitness First as a company in general, the feeling wasn't good. However I decided to visit our local one just to see first hand for myself. The gym is absolutely fantastic, well equipped, clean and all the equipment is currently in full working order. The staff could not do enough to help me, from the staff on the reception desk to the personal trainers. I had three "Bodyfirst" sessions, the first with Tim, where he showed me around the gym and introduced me to basic cardio, he also took my statistics - which weren't pretty, from the very first session I felt instantly motivated. Having discussed my situation with another of the personal trainers I was transferred to Jen as she herself has battled and won the fight with excess fat so could help me more, drawing on first hand experience. She is absolutely amazing and incredibly well educated in nutrition and fitness. Each time I have been I have been given reading material specifically to help me on my fat loss journey. Even when Jen was unable to make a session, the gym manager stepped in and wrote me a little cardio program specific to the length of time I had to work-out. I feel that despite not being a great advert for Fitness First myself, that these people actually care that you get what you want out of the gym and are armed with the knowledge to help you along the way. It makes a real change from the disinterested, clock watching, staff I have encountered at previous gyms. I would highly recommend this gym and would encourage others to give it a try. I feel much less likely to fall off track knowing that this isn't just a building with machines in (although some of the men look a bit like them!) but a great establishment with staff that actually care.