the IPL was fine and after 6 sessions i have had a lot of hair loss from the area. i didnt expect it to remove all but its a good start. My problem is with the penny pinching that goes on. I signed up for a deal where i could have 1 large area and 6 small areas. I did not have 6 small areas that needed work so only had the one large area. What annoyed me and the reason why i would never go back is that fact that they said that for my one area i had to pay more because the needed to use 10 more laser clicks that was "allowed". I asked how many clicks they would normally use for a small area and they confirmed approx 3-4. So i could have had another 6 small areas done with IPL which would have been 18 or so clicks yet i was having to pay more because my one area needed a few more clicks. then the whole surcharge when paying with card is bad. All together the treatment was okay, results okay, therapists hit and miss with friendliness, but the money pinching side really put me off. On my last session they became MUCH nicer when offering me a special to continue but i would never go to depicool again. I have since purchased other specials from other companies which have much nicer spas and no such thing as surcharges for the same price if not less than depicool. Its my fault as i had read about other peoples complaints and i still went ahead and even now i read this it doesnt seem like a big deal, but when its happening to you it feels much bigger.