I had to write a review as I had read the review below just after I had booked my appointment at Caprice (with the same Groupon offer) and spent the next three weeks until my appointment worrying about how it would turn out and thinking about cancelling. I went with it anyway, as I wasn't too invested in the highlights (I was planning to try it for the summer and was planning to dye it over if I wasn't taken with it anyway) and thought the cut couldn't be worse than my last one (more on that later)
I am very glad I did go through with it, because my experience could not have been more different to the below reviewer's. My stylists (there were two, as I have very thick hair and needed two people to apply the foils) listened to exactly what I said with regards to colour and the style of cut I wanted. My highlights came out perfectly and when cutting my hair, my stylist noticed all the faults that my last hairdresser had done which had plagued me since my last cut (I had gone to my regular salon where I'd always been happy but had a new stylist who had made a complete mess).
Overall, I am very pleased with everything. It was exactly what I wanted and my hair looks great. While the salon isn't the most modern or funky, it was friendly and gave me what I needed. It was also very busy while I was there and they had to turn quite a few walk ins away.