The staff are mainly pretty ignorant and some actually stand in the middle of the mats looking at their abs and biceps. Because they have no idea themselves about gym etiquette they have allowed some very bad habits in the members to become the norm.
People hog the gear, sit on machines talking on their phones, congregate in large and loud groups in the weights and mat area and at the sign of any confrontation the staff are suddenly no where to be seen.
The local school kids took to stealing parts from the cable machines. When I pointed out that the expensive machines were now practically useless their answer was a don’t-blame-me shrug. It didn’t occur to them that they should be trying to deal with the problem or at least order replacement parts.
I had the same peice of equipment break three times on me. Again, shrugs from the staff, who clearly didn’t like being dragged away from watching TV.
City prices, with local authority inflexibility.
It’s a shame there aren’t too many other local options.