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The therapist was very friendly and the location was nice. However I had booked in to have the gel which was already on my nails soaked off. When I arrived there the therapist had not been notified of this, luckily she had time to do this for me. Unfortunatley my nails were not that neat and the gel started peeling off after a week. Overall it was a satisfactory experience for the price however I would not return as a regular customer.