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Sorry I can not not mention that its waste not waist of money! I cant believe that it would take three hours to put on makeup, come on, you could have plastic surgery in that amount of time!
I am sorry that you had a bad time, I had the total opposite, I was late getting to my appointment and there was no drama with that what so ever, as planned I got the consultation on arrival, where the look that was going to be created was decided.
Then I was promptly taken over and introduced to my stylist who created a very nice hair style for me, it was not one that I have had before but suited me and I was very happy with it.
I was then given a short break to enjoy a glass of wine before being taken down to makeup where I had a very nice session with a young but enthusiastic makeup artist who did an excellent job of my makeup and made me look better than I felt I had looked in years, she chose some colours and techniques that I have never used and they really made a marked difference to my appearance, I was really very happy.
I had a short break before I went into the studio for the photographs, no more than ten minutes, a group of four had just come out and you could tell by the look on their faces how much fun it was, I immediately hit it off with the photographer who took some stunning pictures that I was really happy with and brought way more of than I ever had any intention of.
I think New ID are great and a makeover is a wonderful boost to your moral anybody that feels like they might need a bit of a lift would be well advised to try this experience, I certainly came away feeling very confident and also very happy that I had learned something about makeup that I could use in the future.
I highly recommend this experience.