The Secret Spa at Village Farm 4.4 17 reviews

Arrived today having booked well in advance for a special treat bought for myself and husband as a a special treat by our son for my birthday.( Spa Day for 2 with champagne lunch. )
We arrived to be met by a frazzled therapist (once we found our way in!) who proceeded to tell us we weren't booked in! When I challenged that she told me that she was just back after 3 weeks on the sick and on her own and the computer wasn't working..not very welcoming or relaxing. We were given a robe and towel each and that was it for the whole day! One towel! So once wet, which doesn't take long when you have a pool and spa facilities, you then sit in the same wet robe all day, even through lunch. The facilities was ok, the pool a good size, the jaccuzzi nice and the steam and sauna rooms as you would expect. The hot relaxation beds were situated in the same room that was used for breakfast/tea and coffee and lunch, so not really relaxing!. The therapist told me all about her recent health problems, her dogs grooming session and her busy morning whilst giving me my treatment!! Half way through the session, (after I had showered off the salt scrub and was waiting for the treatment to start again, she left me to answer the phones answer machine for at least 10 minutes, whilst I lay face down on the table listening to every word! The oil massage was however lovely and she almost redeemed herself.
Lunch was rather good and as described on the website, but the champagne, was a glass of pink plonk in a broken plastic flute...not champagne or classy at all. We left without being able to comment to anyone as there was no one else there...all in all an ok experience...would I go again...no probably not.

A most relaxing experience. The therapist (Kimberley) was very friendly and extremely professional. Have taken on board advice she offered for future treatments and have already booked for a repeat visit.

I love this Spa, it is so friendly and I always feel so comfortable when I am here. All the treatments I have had are of a very high standard and the therapists are all very professional. I love it here.

Went with a friend and had a lovely day. It is a bit of a travel but worth it. Staff really made us feel welcome and special and looked after us all day. Treatments were very good and staff were knowledge and experienced. Offer was excellent value and would definitely do it again.

A lovely day out. Very relaxing, good atmosphere and beautifully put together. Staff were welcoming, but perhaps not enough of them. A few little niggles might put people off such as mixed changing rooms with curtains that don't quite cover wall to wall. But personally I would definately go back.

The overall experience was great. The facilities are very good and my daughter loved the pool. I was surprised when we arrived that there were some families in the pool as it is used for holiday lets, I think that this should be mentioned somewhere. They left after an hour so it didnt spoil our day.

We had great time! Fruit and drink an extra delight! Back massage was really nice... I would recomment this place to anyone after a nice relaxing time with a group of friends.

My friends and I had a superb day at the Secret Spa. The staff were friendly and helpful. The massarge was lovely and relaxing. The facilities were good and we all enjoyed it immensely.

My friends and I had an excellent day. The facillities were good and the back massage was wonderful. The staff were very helpful. I would recommend it to anyone who wants a relaxed pamper day.

I went to the spa with a group of friends and thoroughly enjoyed the day. The venue was lovely and the staff were extremely welcoming and helpful. Little touches like the chocolate in the pocket of the robe and the availability of tea/coffee made a real difference. Although it was a Saturday, the spa wasn't too busy and there was plenty of room in the pool and jacuzzi. The massage was excellent. The whole experience was relaxing and very good value for money.