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The Ocean Rooms Spa at Hilton Glasgow Hotel 2.6 5 reviews

part of The Ocean Rooms Spas

Overall rating
2.6
based on 5 reviews
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Visited Oct 2012

Had the most amazing deep tissue massage and relaxing facial.!!
Stayed at the hilton glasgow for the weekend and attended the ocean rooms spa. My beauty therapist was very welcoming and really listened to my main concerns, she recommended I should have a deep tissue massage as I've been suffering from back pain for the last two weeks. After my massage I had the best nights sleep and am still feeling alot better,

I wil be back with my friends on November for my dear friends hen night which I booked for her,

Best treatments I've had from a hotel spa.

amy xxx

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Visited Mar 2012

Ive been to this spa twice, and twice I was disappointed. First time I paid £90 for a 1 & a half hour treatment which turned out to be just over an hour treatment time. The decor is very tired and shabby looking, there was even dampness on the ceiling! I was really needing some chill out time but with drilling noise from workmen and loud screaming from kids playing in the pool directly outside the room this wasnt possible. The changing rooms were also less desirable and I was desperate just to go home, hugely disappointed.

The second time I received an unfortunate christmas gift to go with friends, this was one year later and I wasnt expecting much however thought my previous experience may have been a one off. I signed in and was given 1 towel which had seen better days although was clean, no robes or slippers as I was entitled to with my voucher. The 'spa' was again full of kids and was definitely not a calm environment you expect. I was taken in for my treatment at my exact time. The therapist was lovely although had no rapor with me watsoever I had the feeling they just get you in and out as quick as possible. I was in a different room this time further away from the pool however it was just as noisy, and the decor was just as tired. The treatment was good however not £85 worth. After exactly 1 hour she left me to get ready, again no rapor or even asking if Id enjoyed my treatment. I felt hurried as literally after about 2 minutes she came in whilst I was getting dressed asking if I was ready yet. She then gave me a voucher for the same treatment for only £35 when the voucher Id just used was £85 worth! I wouldnt even pay £35 for the treatment again the experience was that bad. My friends also said they would never go back and had the same complaints as myself. None of us were given the service as described, no robes, slippers or herbal tea.
I would never comment on websites like this but for people to pay these prices thinking theyre getting 5* service is appalling. I now go to Blythswood every month and I cant even compare it, its only a completely different level for the same prices!

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Visited Jan 2012

i had a nice day. Nothing special. Not what you would expect from a 5 star hotel. Only given one towel. No shampoo or conditioner available. No robes or slippers offered. Pleasant enough .but If your looking to be pampered and treated extra special go to the blythwood spa.

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Visited Jan 2012

Kept waiting 20 mins after appointment time, then had to sit where there was workmen fixing the lift with drilling and banging whilst getting my treatment done it was ridiculous. Got a manicure and its the worst manicure ever had. Couldnt relax during my stone massage as couldnt relax due to the noise. Manicure smudge right away couldnt get it fixed until after had my lunch. Had to eventually get it redone out in a corridor, it was very unprofessional. Overall would never go back its the worst experience ive ever had.

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Visited May 2010

Stayed at the hilton glasgow for 2 nights. Went to the spa and was made to feel so welcome. Booked for deep tissue massage ( which was the best I have ever had ) and a 1 hour facial which was devine. The therapist was a lovely girl and was very proffesional throughout. I am now a regular at the spa when I am up in glasgow. I have tried so many of the spas in the city and have found this one to be by far the best for quality and value.

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The Ocean Rooms Spa at Hilton Glasgow Hotel

Hilton Glasgow Hotel, 1 William Street, Glasgow, Scotland, G3 8HT, United Kingdom

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