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Europe > United Kingdom > England > London > Central London > Victoria > The Fitness Suite

The Fitness Suite 3.7 164 reviews

Overall rating
3.7
based on 164 reviews
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Verified (?) Visited Mar 2011

I have visited this venue twice before (unfortunately I can't remember exactly when), and been very pleased on both occassions. Although it is set in a fitness venue, and therefore the entire venue possibly doesn't have the full ambience of a salon, the massage room was perfect and the massage itself was fantastic. The therapists are definitely very skilled and thought has clearly been put into the experience (the therapist used lovely soft blankets to keep parts of me warm and covered during the massage). I would defintely go back. As a plus, it is also conveniently located near to Victoria Station.

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Verified (?) Visited Feb 2012

I had a facial plus neck and back massage. The facial was lovely and used REN products. The massage was also good. All in all, very relaxing and the perfect end to a busy day. The therapist was very friendly and helpful. I would definitely recommend the venue.

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Visited Oct 2011

A VERY DISAPPOINTING (AND SHORT) EXPERIENCE
The therapist started my treatment 15 minutes late. I told her I had knots and tension in my neck and back and all she said was "who doesn't". She made no effort at all to remove them. The massage was quite relaxing but no sooner had it started than it ended. She had not done my feet or stomach and I pointed this out. She said that was not included in a 1 hour massage, only 1.5 hours. She then left. I looked at my watch. The massage had lasted 45 minutes! I mentioned this to the staff outside and wrote an email to the manager to complain. I was just told that it was now under new management and that the masseur was probably a temp. No offer of a further massage under the new management (at the same Wahanda deal price) or in fact anything. Very very disappointing. Would certainly never go again nor recommend it.

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Visited Oct 2011

Absolutely awful experience. GUYS DONT BOTHER BOOKING ANYTHING HERE EVEN IF IT COMES FREE!!! The place was really dirty. The shower tap was so dirty I felt disgusted to touch it. The changing room stank of sewage as if a pipe was burst. The sauna and steam room very suffactingly small and had not been cleaned for a long time. The therapist did not even greet us properly. It just felt she was doing us a favour for giving us the back massage. Will never recommend this place to m worst enemy.

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Verified (?) Visited Oct 2011

It was probably the most awful experience I have ever had for swedish massage. Don't expect anything for the facility. The suite is just a room in a tiny gym. You can hear everything whilst your session and you just can't focus or relax! And the therapist seemed to have no knowledge about how to release knot or complex of muscle. DO NOT BOTHER BOOKING!

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Visited Sep 2011

We showed up on time and was shown the facilities, clean, but quite compact with saunas, and locker rooms quite close together. The Therapist were professional and the over all good massage.
The overall Ambience was not as good as I aspected. The waiting area was not as comfortable as I expected. I would go again for the massage.

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Verified (?) Visited Jul 2011

The therapy room was next to the gym so was not very quiet and therefore not very relaxing. The treatment was fairly basic and the other facilities were very basic - just a very small sauna and no swimming pools. I would not be going back to this place for a treatment and would not recommend it.

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Verified (?) Visited Jul 2011

I was very happy with my visit to the Therapy Suite. It was very convienently located and the staff at the Victoria Plaza were very helpful in assisting me to the Therapy Suite. My massage was very relaxing throughout and I am looking forward to booking another one soon! I would definitely recommend this venue to my friends

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Verified (?) Visited Jun 2011

A very enjoyable experience. Central location with lots of parking and very friendly staff. I did not realise that I would also have the use of the facilities (steam room etc) for the day of my treatment, so I will hopefully go back soon for something else and then utilise that as well.

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Verified (?) Visited Aug 2011

The therapist was very informative about how I can look after my skin, even thou I do a good job by myself anyway. The salon is located in the gym section but there was no noise in the treatment room.

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The Fitness Suite

Park Plaza Hotel, 239 Vauxhall Bridge Road, London, SW1V 1EQ, United Kingdom

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