Thai Square Spa Reviews

25 Northumberland Avenue, Trafalgar Square, West End, London, WC2N 5AP

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Reviews are written by customers after their visit.

4.6
635 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very nice atmosphere and lovely treatment. The receptionist was chatting on the phone the whole time I came in and never stopped which made me worry a bit, but the therapist was top notch and the steam room very relaxing.I'll be returning but will bring some shampoo as the steam totally deflated my do and there wasn't any on offer. The restaurant up top looked and smelled fab. I didn't have time to eat, but I will next time. The outside loo is a bit weird - no mirror or hand drying facilities, but very good size and a chair to put your hand bag is a nice change. Lovely place.
We went there after purchasing a deal from Wahanda. I didn't check the voucher in advance to see what we should be getting, and it was only afterwards we realised that we were supposed to have had a floral foot bath for 15 minutes and refreshments on arrival! Instead we were just ushered into the spa. First off we went to the steam room, which wasn't really a treatment as such but just a steam room really. It's certainly very pretty, but a bit hard to recline and relax. At one point the steam went off and when we went to find someone, we were told it was fine, despite the fact we were sitting there in the clean, cold air! However the problem was soon fixed, and the steam was extremely hot and pleasant. After half an hour, the lovely therapist asked us if we wanted our treatments. Having booked aromatherapy massages, and reminded them when we went in, both my friend and myself ended up receiving Thai massages! I think there is a few communication issues at this place, as the staff were authentically Thai! However if this had been a problem I would've kicked up a fuss, but as it was both of us were happy enough to get Thai massages. It was my first Thai massage and it was amazing! Not exactly relaxing, but certainly effective! The therapist was great, he really made me feel at ease! It was a great experience, on a big bed with floaty music and candlelight. We then went and sat in the relaxation area, with a nice cup of tea. This was also great, as the surroundings (decor, smell etc) are lovely. The staff were super friendly and smiley, so although the whole experience didn't exactly go to plan, I would still recommend it regardless!