Spa at Rookery Hall Hotel 4.3 46 reviews

It was a wonderful relaxing experience. The treatments were relaxing and the staff very pleasant all the time. The atmosphere of the spa was totally calm and a world apart from all the usual stresses of daily life. We loved the pool area and found the experience refreshing and relaxing.

We would both love to go again.

Beautiful building and views. A lovely warm welcome greeted us and were immediately offered a hot & cold drinks.. Our hostess was Helen, she showed us around and also explained the paperwork.. There are 2 fantastic private lounges for Spa Guests use only, offering complementary fruit teas and assorted cold drinks. The second lounge is so quiet and relaxing with day-beds ... you can quite easily have 40 winks there!

How lucky were we to have booked on the 1st Birthday of Elemis at the Spa,?? Throughout the day we were treated to complimentary champagne, a buffet lunch and also afternoon tea!

We used the small changing rooms and they were very luxurious and we then went through to the fabulous swimming pool, hydrotherapy pool and then enjoyed the steam room and sauna., My friend and I booked the same 2 treatments. The body exfoliation was excellent, and I was then asked to shower, put my robe back on and then wait back in the lounge for another therapist to collect me and do my massage... however my friend was able to stay in the same treatment room and the same therapist did both her treatments, which I’m sure was more relaxing and I would have preferred.

One of the best parts of my day, was finding a full selection of Elemis Testers that I could try out to my hearts content ... just wonderful.

The venue and settings were beautiful upon arrival. We were greeted by our hostess in the spa who gave us a refreshing cocktail . Helen our hostess went through all our paper work with us and lunch menu and was very warm and welcoming and instantly felt right at ease. We were shown around all the facilities which were clean and spacious. fruit tea and complimentary drinks were available in one of the lounges were yiu coulod try all the different products. The pool area was large and you did not feel you were in others space. The mud treatment itself is a must try for all. You apply different coloured clays to different parts of the body You are in a large private room for this , you then enter a steam room still within the same area were there are two mosaic sculpted seats that yoiu sit and relax in for 20 mins. You then get a warm shower from above your seat that rinses the clay away. You leave with the most beautiful soft skin for days. Just lovely!

Excellent and lovely facilities. The Rasul Mud Treatment was great. Went with my husband for a special day out. We both enjoyed our visit and will book again. Very good value for money as booked on an offer which included access to the spa.

A beautiful hotel with stunning views. Both hotel and spa staff all so friendly which I always think makes such a difference. The breakfast in the morning was delicious with plenty of options to choose from. The room was lovely, the only downside would be that we were either next to the boiler room or above the kitchen's extractor fans but there was a constant whirring noise in the room. The spa experience was also really relaxing but just a couple of things that could be better - there weren't enough loungers around the pool. People would leave things on the loungers and disappear for hours which seemed unfair with the limited number of loungers there were. One pair of loungers were left for 2 hours with a newspaper being left on one but nothing on the other so me and my partner shared the other (one of us went for a 1 hour massage and then swapped while the other went for a 1 hour massage), in total the loungers were left for 3 hours without anyone coming back. When they did come back the women were really snooty about us being on their loungers but I think when they have been left for 3 hours it is unfair to other users. The only other thing I would say about the spa would be that on the website there was some information about some relaxation rooms but it was not clear where these were and we did not get the chance to visit these. Other than that I would say the spa experience was fab! Unfortunately for any spa I visit, nothing will compare to the Aqua Sana spas at the Center Parc locations so this was a good experience! Thank you for a lovely stay.

I HAVE NO FAULTS AT ALL WITH THE ROOKERY HALL, STAFF WERE AMAZING, AND VERY HELPFULL, FACILITIES WERE "FAB" TO SAY THE LEAST, THE WHOLE EXPERIENCE WAS GREAT, AND LUNCH WAS AMAZING, I WOULD NOT HESITATE TO GO BACK, VERY RELAXING, REST ROOMS WERE LOVELY, AND AMBIENCE SECOND TO NON, THANK YOU FOR A VERY RELAXING DAY, FELT SO GOOD AND TIRED BUT RELAXED AT SAME TIME, LINDA P

Rookery Hall is a beautiful setting and I took my mum for a treat for her 60th after being pleased with previous experiences there. The staff were very friendly and helpful and welcomed us with a refreshing mocktail. The spa was a bit too busy on the day we visited so the pool was a bit crowded at times. We both had an eye treatment which was very lovely and included a mini facial. The body exfoliation was a little bit painful when the body brush was used but the therapist was brilliant, making sure I was comfortable throughout both treatments.

The fruit teas are a lovely touch and we both enjoying making use of the chillout room! Lunch was tasty too... Extra touch or homemade cookies with hot drinks real treat!

Would definitely return on similar type of offer and recommend it!

I went with my youngest daughter for a treat and that is what we had and both enjoyed it to the max. Overall it was a lovely relaxing day, we had good treatments and very nice food as well, The facilities were very clean, tidy and most of all not overcrowded which is just how I like it. I definitely would recommend it to anyone and would most definitely go again.

I took my mother n law for her 80th Birthday, and my daughter as she is due to have a baby in 4 weeks so was in need of some relaxation. Well, Rookery Hall certainly lived up to the reviews I read on Wahanda's site. We arrived at 9.30am and was met by a member of staff who provided us with fruit juice and our robes, slippers and towels. She helpfully went through our treatments, times etc and showed us around the spa and treatment areas. The Amber room was just devine, it was so relaxing, relaxing music, beautiful smells etc. Herbal teas and lemon iced water was available, also fresh fruit. We were allowed to try all the products on display whilst we relaxed in the Amber room waiting for our treatments. The treatments were lovely, we all loved all the treatments we had and the staff were really friendly and helpful. At lunchtime we were served with a lovely healthy meal which we had pre booked, we were also provided with a glass of champayne each as it was mums birthday. Then in the afternoon we had more treatments and relaxed in the pool and hydratherapy pool which was devine. Overall we had an amazing, relaxing day. We did'nt leave until about 5.30pm so we had a full day of relaxation, perfection, will definately be going back. Would definately recommend this spa, its the best spa I've been to xxx Thankyou Wahanda xxx Jan RD, Stacey and Norma xx

Having used a day voucher in February I was looking forward to taking some girlfriends there in April, but was sadly disappointed. On arriving I was informed we would all have to pay £5.00 to hire towels for the day, I had told everyone not to bring towels as in Feb they had been provided with the same voucher. The receptionists simply said the rules had changed since Feb...although it did not state so on the voucher. The spa facilities were nice, however when we sat down in the quiet room we were asked if we were okay in a 'why are you here' manner as apparently you can only sit there if you are awaiting a treatment now...Finally when we were finished in the spa we decided to have afternoon tea, we were informed in an unhelpful way by a young girl that we couldn't have what others were having next to us as it was only available in the hotel. No explanation was given for why the party next to us were allowed it in the spa. Once we had ordered our drinks and snacks we were not told to sit down and the drinks would follow but were dismissed (no please or thank you from the young lady) while the staff cleaned glasses and wandered about, Eventually I asked reception who I could complain to, "ask Joe" they said "its nothing to do with us", I asked who Joe was being a mere customer and was informed he was the bar manager. Complained to Joe who apologised and said they were busy and stressed out...received a refund and no drinks and left hastily to find somewhere to have a coffee. I spa 2/3 times a year and am really put off Rookery Hall now after singing their praises in Feb. Just goes to show what customer service can do or lose a place.