Essential Spa at LA fitness Manchester 3.4 13 reviews

I had an absolutely rubbish experience at Essential Spa on Saturday. The spa cancelled my spa day after I had arrived at the venue!! I was not contacted in advance to tell me that the day was cancelled due to a flood so I incurred the cost of getting there, parking, etc (around £20 in total). My friend and I had planned the day’s activities around the spa day, leaving us with a huge 5hr gap to fill before the evening entertainment. If there had been a flood, I understand that the day needed to be cancelled but nobody contacted us in advance. I had no missed calls or answer phone messages. We weren’t offered any alternatives only told there was nothing they could do and to contact Travelzoo for a full refund (as the deal was booked through a Travelzoo offer). When I asked if we could use the swimming pool, etc (so we had something to do), I was informed that we would have to pay £10 each to hire a towel!!! I was told when I booked that towels and robes were included. It was an utter shambles and I would not deal with the company in the future. Lesson learnt beware of deals that seem to good to be true! Never again!

Treatment rooms inside LA Fitness, great central loaction and lovely staff who did a good job on my pedicure and bikini wax. It's not a spa but it is excellent value beauty treatments.

I went to the essential spa for a hot stone back massage and a decleor facial treatment. The massage was absolutely bliss and very relaxing! It really helped ease the the tension and stress out. I was given a thorough consultation and was recommended some face products which would be beneficial to my skin by the therapist. i have already booked another visit back, eagerly waiting! :)

Had shellac polish put on and it was not a manicure. Just a shape and colour application. The therapist was nice, but the polish itself didn't last even a week, when it is suppose to last up to 2. A bit disappointment. Not sure if it was because of the way it was applied, or the product it self.

My treatment at Essential Spa was devine!
I had a Hot Stone Massage & 30 mins Decleor Energy Express Facial. The massage was very good - it was my first time having the hot stones & it was great for making me more relaxed & helped to ease the tension in the knots in my back, Caroline was fantastic - she talked me through the different treatments of the facial & explained things well. She was always checking I was happy, comfortable & relaxed- which I was!! .. Caroline is very friendly, you can tell she enjoys her job, takes great pride in it & making sure I was given proffessional & impeccable treatements, which I was!
I would highly recommend Essential Spa.

The initial appointment booking was unsatisfactory as there seemed to be some sort of confusion on the therapist's part and I turned up to find that the appointment had not been booked at all.
Decided to try again - the therapist was copetent - treatments were good and did actually yield results. However, the actual venue is awkwardly located i.e. the treatment rooms are just next to the changing rooms in the leisure centre and there is a general atmosphere of hustle and bustle-not quite what one wants when waiting to indulge in a pampering session.

My friend and I purchased "groupon" vouchers at £45 each instead of £155 for a day here including treatments.The treatments were very good , the therapists very friendly and professional,but there was nowhere to sit and relax afterwards ,just two plastic sunbeds by the gym pool.
All in all, the package in my view was only worth £45, i would have been really upset if i had paid £155 for it.

I HAVE ENJOYED VERY MUCH BUT IT WAS REALLY DIFFICULT
TO FIND IT AT FIRST BECAUSE THE ADDRESS IS IN KING STREET BUT THE DOOR WAS NOT I COULD NOT FIND THE ENTRANCE IN TIME SO I WASTED A FEW MINUTES OF MY APPOIMENT

The Essential Spa is situated in the Virgin Active premises. I have had many Decleor treatments in spa 's all over the country. The venue is certainly not what I have come to expect from Decleor. I attended for a hot stone massage, less than half way through my treatment there was a lot of activity outside the treatment room, banging, rolling and laughing. The therapist carried on for a while but probably sensing that the treatment was not getting the desired effect when outside the room to ask the people to stop until after the treatment, this they did not do. The noise carried out throughout the treatment, five minutes before the end of the treatment the fire alarm sounded three times in quick succession, again the therapist went to find out what the problem was as a test was not scheduled, not was there a fire. After my session I complained to the therapist who was very apologetic saying that the gym had weights delivered and they were moving them into place. I made a complaint to the receptionist in Virgin active but my complaint fell on deaf ears! I have no complaint with my therapist of the treatment she tried to give - Decleor service through and through.

I visited Essential Spa with my friend as a treat for her birthday. The whole experience was excellent!
I was impressed by Caroline's professional approach to our treatments. We had to fill in detailed health questionnaire and when I declared that I had had chemotherapy, Caroline changed my treatment to a back massage and facial rather than a body wrap.
The treatment I received with Caroline was one of the best treatments I have ever had, and I have visited many spas all over the world. Right from the start, I felt that I was in very experienced hands. Both the massage and the facial were outstanding. Caroline has a delightful personality and has had spa and salon experience in America as well as other countries. In addition to her experience in salon therapies she also has excellent customer skills and, during our visit, the customer service was excellent. She even recommended a lovely Italian restaurant for lunch.
The location of the salon on King Street was perfect for us as we had travelled by train and the free City Bus from Piccadilly Station stopped right outside the salon!
My friend thoroughly enjoyed her treatment and lunch, also.
We shall both definitely be returning here and I have no hesitation in recommending Essential Spa to anyone who is looking for a professional and relaxing spa experience.