Alaskan Whites 22 reviews
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Write A ReviewMy first appointment was cancelled on the day while I was travelling into Nottigham wich was quite annoying. They left me a voicemail to cancel - I left them one in return and they never called back. Made my appt again and complained about cancelled appt. Day taken off work to go - they said their customer relations dept would call me back - they didnt. Arrived for my appt, technician was fine, informed me what was happening all the time and was not left alone in treatment room. After appt bought up the fact customer services didnt call back. Told that they were BUSY!!! and would get back to me soon. That was four weeks after origianl appt. They need to be seriously worried if their customer relations dept are that busy for 4 weeksnot a good sign but I can see now why they are so busy.. Sold a whitening kit for home, paid money (24.99), told 10 days to deliver. Over 3 weeks now, no kit. They dont EVER answer their phone. You can leave voice mail but its full so it wont allow you lave a message. Resorted to writing a letter to say not received kit and that I want it in 7 days or my money refunded. NO reply, No phone call, Cant get hold of them. Dont part with your money for this kit because you wont ever get it. Going to the bank tomorrow to see what they can do. No problem with treatment received but very poor service and non exsistant after sales service. What if someone had a problem with their mouth afterwards - you wouldnt get hold of them to sort it out. Everything could be better, they need to up their game significantly - the most rubbish service I have ever had.
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ElaineH
1 week
ago
Visisted in April and not May as it stated above - Elaine H
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Although Alaskan Whites occupies a beautiful building, it did seem as though one person was doing everything and a little unprofessionally run. I was also left waiting for my treatment for 50 minutes, so was there over 2 hours instead of the 1 hour.
In addition, I purchased a home maintenance kit on the day. Unfortunately this has never turned up nor have Alaskan Whites returned any of my calls or e-mails. I have now had to report the matter to my bank.
On the whole I would not recommend Alaskan Whites, even with a Groupon voucher.
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ElaineH
1 week
ago
I have the same problem with the kit. I would be interested to know if you receive it, get hold of them or get it sorted at the bank please. My post is above.
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Was a little nervouse about getting my teeth done, had heard of a few people who had it done in various other clinics, their really look any different and they also experiensed alot of pain. I should not have worried, very minimal sensitive pain. And the outcome was amzing, it really did surpasse my expectations. Very very happy with the overall service & the outcome of my teeth.
Thanks so much Alaskan whites :-)
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Another satisfied customer..... thank you so much, David!
I'd like to echo all the other positive reviews and I am recommending Alaskan Whites to family & friends. My teeth whitened by 12 shades.
The white diet may be a bit boring but I lost a couple of pound on it, so every cloud.......!
Look forward to using the after care and keeping my whiter smile.
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David, the guy that does the whitening is great, lets you know what's happening and guides you through all the processes, making it much more relaxing and comfortable. Nice atmosphere and David and his assistant were both very friendly and welcoming - they even guided me on the phone because I couldn't quite find the place. Teeth look great and was absolutely amazed at the difference after the session, went up something like 14 shades. Did have some minor sensitivity but that was expected and was gone the next morning. Been nice having compliments about my teeth and I seem to walking around smiling at everyone just to get them out! Would highly recommend Alaskan Whites if you are looking for a reliable and friendly place to get your teeth whitened. Hope this is helpful, Dave
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I was so pleased with my first ever teeth whitening session and the end result! The technician (David) was great, really friendly and even came to the front entrance of the building to meet me when I phoned to say I was unsure where about Alaskan Whites was. He talked through the process before and also as it was being carried out so I understood what was going on at each stage. I felt completely at ease and comfortable during the whole procedure, which only lasted an hour or so. I was not expecting my teeth to go as white as they had done so it was a really nice surprise and all my friends have noticed the difference. David explained the aftercare in detail and I felt able to ask any questions. I would definitely recommend Alaskan Whites to anyone who is thinking of having their teeth whitened as the service is very professional and thorough and will leave you with a noticeably whiter smile.
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Great experience with a great result, 20 shades whiter after an hour cannot be bad. David is skilled and his experience shows in the care that he takes with his clients, cannot recommend him highly enough. No more half lipped smiles now big confidence and peace of mind, what a bargain
Keith
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What an amazing experience! This was the first time I had my teeth whitened and understandably was a little nervous, but on entering the building, I was made to feel welcome and at ease. The technician was brilliant, explaining the procedure thoroughly so I knew what to expect, and answered any questions I had. Although I was worried about the procedure being painful, it was absolutely pain free and I was amazed by the results! It completely bypassed my expectations and I have never seen my teeth so white! Now, I feel confident enough to genuinely smile at people and feel I can finally get my modelling career off the ground! Thanks Alaskan Whites! You'll definately be getting recommended to everyone I know :)
Lex Cullum
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I have just had my first teeth whitening treatment at AW and was thoroughly impressed by the whole experience from booking to the actual treatment. I work in the health care profession and can't fault the way I was made to feel welcome and at ease. The actual result surpassed my expectations and I have no pain which i was worried about. I wont hesitate to recommend AW to my friends and family and wont be afraid to return if I need to in the future. Thank you.
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Having had my teeth whitened elsewhere before I thought I knew what to expect.....however this time at Alaskan Whites my expectations were surpassed.
The environment which the treatment takes places in really sets the scene for the quality of the treatment I received.....what a lovely building!!
The procedure was explained to me perfectly, and my options were explained very well.
The treatment its self was pain free...much to my surprise!
And the results I achieved were definitely worth the 48hour white diet afterwards!! ;)
All in all I would-and have done- recommend Alaskan whites to family and friends.
The staff were extremely friendly and accommodating!
10/10 from me!!
I would recommend parking in Broadmarsh car park if driving into the city for the treatment, as parking on the street nearby is limited to only 1 hour, and this will not be long enough.
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