Alaskan Whites 4.5 22 reviews

Latest Review

My first appointment was cancelled on the day while I was travelling into Nottigham wich was quite annoying. They left me a voicemail to cancel - I left them one in return and they never called back. Made my appt again and complained about cancelled appt. Day taken off work to go - they said their customer relations dept would call me back - they didnt. Arrived for my appt, technician was fine, informed me what was happening all the time and was not left alone in treatment room. After appt bought up the fact customer services didnt call back. Told that they were BUSY!!! and would get back to me soon. That was four weeks after origianl appt. They need to be seriously worried if their customer relations dept are that busy for 4 weeksnot a good sign but I can see now why they are so busy.. Sold a whitening kit for home, paid money (24.99), told 10 days to deliver. Over 3 weeks now, no kit. They dont EVER answer their phone. You can leave voice mail but its full so it wont allow you lave a message. Resorted to writing a letter to say not received kit and that I want it in 7 days or my money refunded. NO reply, No phone call, Cant get hold of them. Dont part with your money for this kit because you wont ever get it. Going to the bank tomorrow to see what they can do. No problem with treatment received but very poor service and non exsistant after sales service. What if someone had a problem with their mouth afterwards - you wouldnt get hold of them to sort it out. Everything could be better, they need to up their game significantly - the most rubbish service I have ever had.